Shakeout Dessert in Harrow

Excellent service by Gurleen and aliya

The custard was missing from my apple crumble

Don't waist your time they don't deliver your right item and the food comes uncooked

i was highly dissapointed and could not eat any of the meal this retaurant has bad reviews the cheesecake was completely frozen the idea of a takeaway is to eat it straight away this came out of a freezer the crepe was advertised with cut up strawberries and came with no whipped cream and no strawberries the delivery was perfect on time but i would like a complete refund r this meal please of £17.95

Food was cold, and poor quality. Never ordering from there again

These sundaes were absolutely awful. I paid for extra nuts there are none! They are also melted! Like milkshake! I would like a full refund. So disappointing

terrible. i will never order from here again. i ordered one portion of cookie dough. it took an hour just to say it was on it’s way, then the driver went PAST my house, and all the way back again, taking half an hour to do a 5 minute journey. it arrived over an hour later than original time. was also missing the icecream, and everything came together so couldn’t reheat it unless i wanted soggy hot fruit all over my cookie dough. terrible. will never order from here again.

Have ordered from here once before and the sundaes were not sundaes and were only a pot of ice cream. Gave the benefit of the doubt and ordered again, over 1 hr wait, apple crumble waffle turned up stone cold with no custard or ice cream as stated it would. Ordered a scoop of sorbet and if you can call that a scoop what a joke for over £3 it was not even a teaspoon scoop! Will definitely never order again

This order was terrible, i have photos. Like very small amount all messed up in the box, not happy at all I need refund please

Delicious lunch time steak and great service by Nagwa. Definitely recommend if you’re in harrow.

Ordered a nutella waffle that had no warning of peanuts and had an allergic reaction. Luckily my allergy isn’t fatal but you could very seriously harm someone including my friend who I luckily didn’t share with, she would’ve ended up in the hospital. Absolutely appalling service.

One of the sundaes sent was completely wrong. Another item seemed like the ice cream had melted then been re-frozen. Other sundae and donought were nice though.

I have received the wrong order.I have placed an order for strawberry choc waffle and I received a strawberry waffle with strawberry sauce and sprinkles on it.I would like a refund.

The crepes are poor. Didn’t use real Nutella, the strawberry syrup tastes medicinal. Overall, disappointing crepe. Incorrect items delivered.

Ordered 2 nacho dishe's very small for the price, and there was no sour cream!! That's why we ordered them in the first place!

My cookies was missing from the order Poor no refund or nothing done

We order shakes and the silly thing is that there didn't write which one wa which one I mena there didn't label and one oa my child is allergic with nuts and she had it casue there was no label on cups and we had to rush to hospital now this is so ridiculous and ridiculous I will take this further.

We order shakes the silly thing is there don't able it so how would we know which one is which one and my daughter is allergy and she had ferror shake and now we have to take her to hospital casue there didn't lable on the glasses how ridiculous is this. I am sorry but just ridiculous and Wil never order again.

we just ordered 4 milkshake and different flavours but they didn't write nothing on cup so my kid's is nuts allergy and now my kid's is struggling so what can I do this shop now please

Item missing, other item uncooked

Absolutely awful. Looked really disgusted and ice cream tasted really bad. Awful awful awful.

The order was missing two pots of cream that I paid for. One portion of cream that was free with my order was not even there. The toppings on the waffle were not what I had selected and the bottle of coke that I ordered was missing too. Very disappointing.

Ordered through Uber. What we recieved was nothing like the picture advertised. Food was undercooked. I mean how hard is it to cook waffles. Plus it was extremely expensive

Worst waffle of my life. The Uber eats photo for the strawberry waffle is NOT what you get. Ice cream tasted metallic, honestly the worst experience I have ever had

Tastes and one of the waffles were missing the ice cream

They said it’s delivered and I haven’t received my order Im coming to your shop tomorrow. You better give me back my money

wouldn’t get this again waffle was stone cold

One of the waffle was so heavy,chewing and undercooked. Very disappointing not recommend anyone to get velvet waffle.

Asked for dark chocolate and came with milk chocolate. Presentation wasn’t the best. Waffle was slightly burned. Taste was ok overall

Quality is not great at all! Choc sauce wasn't even brown.... waffle was white n doughy! I got about one n half strawberries sliced on top and dont even get me started on the portion of whipped cream, it was one tablespoon in a small pot. I took a picture. Only thing that made it just about edible was the crushed nuts on top

Milkshake tasted off. Waffle was cold. Binned the lot if they can't even make milkshake with in date milk who knows what else they are doing.

We paid for extra nuts but they did not have extra nuts in the item that was delivered.

Waffle is burnt and milkshake tastes just of milk

This is what I received. I ordered 3 products, but the UBER file brought me only one product that was not mine and it looked very ugly, as you can see. The problem is that I reported the problem to UBER right then, they told me they were investigating, but they also took my money and order. Shame on both of them. Don't order here anymore as you will end up with money and no order

Usually really good food, but this time was disappointed. Nachos had no salsa, no sour cream, barely any cheese and a very very small portion for something costing nearly £6.

The order is wrong and missing a milkshake. Unacceptable as no contact Details for the restaurant need a refund

Never ordering from this place again...placed an order 2 weeks ago and 15mins later they cancelled the order. Yesterday I tried again i ordered a sundae and a mango shake . Sundae lacked ice cream and the mango flavouring hadn't been balanced properly in the shake ... the worst.dessert place I've ever ordered from . Never again !!!

Looks like home made food, food quality is not restaurant quality.

I ordered two sundaes and a milkshake. I got two waffles instead with the milkshake. They came and they were undercooked and tasted horrendous. They tasted completely sour.

Missing items - again. Keep giving theses guys a chance - but no more. Ordered strawberry wafffle - got 2 strawberries!!

I received the wrong item for my order!!

I never review things but this place is the WORST place I’ve ordered from and is somewhere I have to say to avoid. I ordered on Just eat and when it came it was completely wrong. No part of the order was right so I asked the driver to send it back and he said he’ll come back with the right order. It suddenly said delivered and when calling the restaurant to ask if I’m getting my food they laughed at me and handed the phone it to a different person without warning and I had to explain it all again and she said it’s the drivers fault and they can’t do anything about it. She said ‘order again if you want’. Like what is going on? How is this a restaurant? In the end I got nothing at all and a lot of time wasted

The delivery driver had two orders in his bag, both weren’t what we ordered. He said he would go back and get our one. We called the restaurant and spoke to two people. We were told that they would try to contact the driver and send another order to us, and we should call back in a few minutes. We did and they asked why we were calling back and there is nothing they can do and they didn’t know why we were calling back, because it’s the drivers fault as he took the wrong one. This is incorrect as it’s the restaurants responsibility to make sure the driver takes the right order.

Cheese cake was hard not soft waffles were under cooked

Absolutely gross. Crepe batter gone off and ice cream all hard.

Poor presentation , the ice cream came in a container which was left open so it spilt all over the box.

But i didn't get my custard for Apple crumble which i order.

Ordered Ferrero Rocher crepe, received milk chocolate sauce and just chopped nuts over it.... not Ferrero Rocher

Every time we order we are missing half the order.

Order not complete and nearly frozen?! Wont order again, quality not worth the money, sorry!

Always love the cheesecake, well worth it. BUT the ice-cream? Super small.

I have ordered through Uber, I ordered a Ferrero rocher waffle and I received instead a miserable cold and soggy crêpe. I received the order after 1 hour and the food was not even good. AVOID THIS PLACE!

im missing a fanta so the experience is not great

i ordered on just eat and when my order arrived my fanta was not there and my food was extremely cold and tasted absolutely HORRENDOUS. i ordered ferrero rocher on my waffle and the chocolates were extremely hard to bite through. i cant believe i spent more than £12 for an absolute disgrace!if i could rate this as 0 stars i would. IM BEING 100% sincere when i say dont buy your food from here!

DONT EVER ORDER FROM THIS PLACE! I order a waffle and a Minstrels Chocolate Pouch Bag 125g. They called to tell me that they waffle machine is broken and I accepted to have a crepe (1 pound cheaper than a waffle). When I received my order the Minstrels bag was missing! I tried to call them but they did not answer my calls. Actually I am going to make an official complaint on just eat!

THEY LEFT MY NACHOS AND GAVE ME JUST THE WAFFLE!! There was no number to call the restaurant and they refuse to give me a refund !

Although I did not receive what I ordered, I was given an apology note in the order and was requested to claim a refund which I did. Can at least say the customer service was excellent 👌

I was order desserts and I receive steak…

Great tasting food, arrived in really good time and ready to eat straight away!

Mango desert says it came with mango pieces no mango pieces more vanilla ice cream than anything very disappointed The apple crumble was so small and custard may have not been there the Size pot they sent very bad value for money Total rubbish was so looking forward to it and never again

I order crepe and came with no ice as it was writen that will have , very cold and half

Worst thing I’ve ever seen in my life

Food was cold, cookie dough size was small and came messy, cookie dough seemed overcooked and more like a cake, all three ice creams melted and outside weather is 1 degree. Waffle quality was good but cold, if all these issues are worked on it could be an excellent business. Will give the business another go and see if there is any changes. Hopefully I'll see some.

The hazelnut milkshakes tasted awful. The rest was okay.

Food was amazing, delivered hot and will definitely be ordering again

Good quality food, quick delivery great price 👍

I paid more than £8 for 3 small cookie doughs the size of a meatball. Ridiculous and overpriced.

The restaurant delivered the wrong dessert,

Fantastic, great service and delivery. Delicious dessert, just what I wanted. Thank you.

Awful...Cookie dough was very hard and not pleasant to eat.

Horrible. This is the second time I ordered from this place even though the first time everything was messed up. This time I ordered EXACTLY the same Crepe as last time, but I received only what’s looking like half portion and it was missing half of the ingredients (no crumble). Last time I said I will give this place another go but after they messed up second time, I wouldn’t recommend it to anybody. Order from somewhere else

Great food and delivered on time

Good quality and service Many thanks

Food came as a mess. Waffle was stuck to the paper. Apple pie came cold (had to reheat).