Based on 5 opinions finded in 1 websites
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219 Opinions
538 Opinions
I have visited this Costa coffee for the first time and experienced ableism. First of all the place is clean, music is not loud, the coffee was good. But technically the place is not disabled friendly for various reasons. First of all if you visit it with a wheelchair on your own you won't be able to pass/push the front door as it is very heavy and they cannot see you from the bar. I did not see a doorbell to ring for assistance either. Secondly the staff is rude and ableist. I have issues with my hearing (I can hear about 30% less than others on my left ear) and I couldn't understand the question regarding my whipped cream as the barista was standing far away and I faced with my left side a bit - was looking around. And I asked 3 times to repeat the question and she got frustrated and grumpy with me and I felt awful. Since I've paid already I didn't want to leave the place but I already have high anxiety due to my walking aid so anxiously tried to shift the conversation to a friendlier manner and say something nice about the Cafe itself. She did not reply, she just looked really angry and annoyed at me, so went to the table and drank my coffee. Multiple people arrived, they received smiles, greetings and nice service. I did not. Upon leaving I said thank you, have a good day, bye and they both acted like I don't exist. If you ever wonder why disabled people often don't want to leave the house, or why we have high anxiety - now you know. This whole experience made me feel worthless and even tho in the shop I went afterwards where the employees know me and always nice to me - it left a mark on me and my whole day has been ruined. I am a person too. I understand it can be frustrating if someone doesn't understand you but it comes with the job. You work with people. Patience is key. It's the most important part of customer service. I've been on the other side - I used to serve and manage people. I do know the impact on others. How could they not? I won't visit this place ever again and from now on I stop even placing orders through Uber Eats.
7 Opinions
I ordered panner makhani from here and I was amazed by how disgusting it was. I have never tasted such bad food from any othet indian restaurant. I would have given 0 stars if possible. Paneer was so chewy and the sauce was sweet, bland and disgusting. I wasted £7 for this disgusting food.
124 Opinions
I had an amazing experience at Chicken City & Pizza! The staff were incredibly friendly and welcoming, making the whole visit enjoyable. The service was top-notch, quick, and efficient. And the food—absolutely delicious! The pizza was amazingly tasty and the spicy chicken wings were crispy and tender. It’s clear that they put a lot of care into what they serve. We were so impressed with everything that we can’t wait to come back again. Highly recommend this place for anyone looking for great food and a friendly atmosphere!