Serendipity Tea Rooms and Gift Shop in Omagh

Lovely setting and layout . Dropped in for late breakfast but zero healthy options so opted for a chai latte with a shot of coffee. Service was good and swift but what came out couldn’t be drunk it was awful. No one came to ask even after 20 mins despite a full mug on my table . To not ask how’s everything is just poor

Delicious home made food and excellent friendly service - we dropped in for lunch and a coffee/tea and made very welcome and were dog friendly downstairs which was perfect - would recommend for breakfast or lunch or just a coffee and cake.

I ordered a coffee and a cake and asked for the Wi-Fi password. The girl took my money and said she’d bring down the password. Twenty minutes later, I was sat there with no coffee, no cake and no Wi-Fi. Nobody was making coffee for anybody, though money was still being taken. There were three or four members of staff on in this small cafe. One was taking money, one appeared to be cleaning something, which is fair enough, one was chatting to a couple of female customers that she seemed to know. You could see the kitchen area and nobody was making coffee - or indeed anything else. In the end, I asked for my money back and left.

After reading the reviews I didn’t really know what to expect - and I was pleasantly surprised! First I was in the downstairs part waiting on a friend to arrive. She was delayed & as I waited the staff advised me I could get more brunchy food upstairs so I went up. Staff very friendly & food was excellent. I ordered the French toast with fruit - maybe a wee bit too much maple syrup. My friend ordered the breakfast brioche bap and really enjoyed it. Will definitely come back and try more the next time I am in Omagh!

Was expecting better. Brunch hot drinks and some modest cakes. Terrible strong Americano coffee And a club sandwich with poor bread that was over toasted to a dry crisp . Filling and salad garni was fresh and tasty. All served by stumbling girls. I noticed a lady asking 3 times for a pot of hot water. Service was slow. All in all a clumsy effort in a perfect spot to do so well. Great visual presence near the court house.

Had pancakes and coffee, looked good but very dense, almost gooey pancakes, not fluffy at all. Pretty disappointed and not worth the money. Shame really as nice place and staff.

Dropped kids to school. Decided to treat myself to breakfast before going grocery shopping. Ordered poached eggs with bacon and sourdough. Food set down…. 2 slices of sourdough toast, 2 slices of bacon, 3 sun dried tomatoes, a handful of spinach, tomato relish and 1 SMALL poached egg plopped in the middle. I’m a hard working person and deserved to treat myself but being totally honest at £7.95 this was far from a treat. I was robbed! If I were to make the same at home it would cost no more than £3 at best, I asked the staff where the other egg was to which they replied they can cook another one but at an added cost. I am aware of the cost of living and cost of food but on this breakfast alone they will profit at least £4. I have eaten in many cafés in Omagh and never been ripped off like this before. Bad word of mouth spreads ten times faster than good word of mouth. You can be assured I will never darken the door of serindipity cafe again. Anyone who works hard to earn their money please spend it wisely and avoid this cafe at all costs

Beautiful afternoon tea. Massive portions, plentiful & so delicious. Thanks so much. Will definitely be back. Loads to take home too 😋

Arrived at 2.30pm and the place apparently closes at 3.00pm. Ordered a panini and sourdough chicken and mentioned soup and abruptly told "no soup". When it arrived completely underwhelmed and after leaving both of us mentioned the lack of chicken. Whilst eating, staff swept the floor and cleaned around us, subtle hint to hurry up and leave! We have ate in other places in Omagh and left very good reviews but afraid will definitely not be rushing back here. This place was recommended but we wouldn't recommend it, if you want a nice relaxing meal!

Popped in for a quick coffee only to discover this is an amazing wee cafe, lovely staff, great gluten free range. Will definitely be back and I'll be telling friends, thank you ❤️

Lovely little tearoom. Great menu. Service a little slow but it was very busy when we were there. Both coffee and food was excellent.

This isn't the worst place in Omagh but it is by no means the best. The new location is much more spacious and is well decorated with a nice atmosphere, however the food is just alright and portions are small. By far the worst thing is how long it takes for your food to arrive. The speed of service doesn't seem to improve at any time of the day, even when it isn't very busy. To top this all off, attention to detail needs to be improved. I was given a smoothie with a strawberry on the side of the glass which was covered in mould. The one thing I can't fault is how friendly and helpful most of the staff are, which really does make such a difference to the customer experience. This and the decor are positives about the place, but they still have a few things they can improve on.

I was in Serendipity for the first time a few days ago, staff and food was terrible. Waitress was really rude, had the chicken salad and it was awful. Had to go home and have lunch.

Lovely room serving tasty dishes. We ate a Lovely lunch recently. Excellent salad dressings with aaalittle flair in garnish.

Love here always find the staff more than friendly. Beautiful range of Breakfast items sandwiches and flat bread with a great mix of smoothies juices wines and Cocktails not to talk about coffees and Desserts

I completely fell in love with the Serendipity cafes new premises the beautiful decor the menus and beautiful presentation of food and drinks also it’s so nice to have a licensed cafe and just somewhere to have a lovely lunch and a cocktail unfortunately I feel it’s let down by the service.. as they are busy...drinks were slammed down on the end of the table and the waitress rushed off again rather than served...there was no check back or conversation...I think also especially on a Saturday they should locate a member of staff at the front bar/till it would take a lot of pressure off the staff having to keep an eye on this area and being distracted?

Great spot. Lovely fresh food . Good variety on lunch menu. Appropriate prices. Good service . Lovely ambience.

We enjoyed brunch here recently. The food is wonderful and the service lovely. The fact the a us was out the door shows how great it must be. The only downside is the side. We felt it was too small and the number of times my friend had to apologise as people needed past her seat was awful. We would go back at a quieter time.

I recently visited this cafe with my mum while in omagh after hearing good reviews. I will not be back! Where do I start! On arrival we were ‘greeted’ by a very unfriendly waitress, we had to ask for the table to be cleaned, no menus were offered so I had to track down the same waitress and ask for some. After some 10 minutes we were asked for our order which was 2 panini’s and tea for 2. Tea arrived very shortly but the panini’s took 25 minutes! By that time our tea was cold, no explanation or apology was given.There were 4 people in the cafe at the time (who all had food in front of them). The panini’s were cool and not toasted as the menu would suggest! Cheese not even melted!I am very disappointed! And wasn’t cheap either! Had to go home and have lunch!

On a recent visit to Omagh,I took my brother here for lunch.

Business has recently moved to a new venue but still has same lovely menu. This is an upstairs venue with not much seating facility unfortunately.

Called in for a quick snack and had a lovely sandwich and coffee.Great variety on the menu and I intend to try scones ony next visit.

Friendly staff great coffee and food in there new premises in John St . Loads of lovely home baked goodies

Friendly staff, great coffee and lovely new premises in John Street! The scones were lovely and fresh also

This tearoom has moved premises from a small upstairs premises to another small upstairs premises! Tables very close together and very limited menu. Don't know how they'll make a profit with so few covers. Food basic and simple - would be nice to be offered some hot food e.g. fries with your sandwich, but maybe that will happen in future.

I have been going to Serendipity since it started in Bridge St and in my opinion it is one of the best places in Omagh for food - i love there sandwich menu and I must say that the staff have been more than courteous to me - all the best in your new venue - was in it yesterday - love the decor all the best in your new premises and hope that you will continue to provide such lovely food

Went for lunch with some friends food was beautiful very reasonable too. Great atmosphere and new premises are stunning

As a regular customer of the old venue I have to say this will be first and last vist to the new venue. far too small and definitely don't like sharing my lunch and conversation with strangers...did not like the new venue at all, big thumbs down for me.

Loving the decor in the new venue, as usual it's really good to get a proper teapot! Staff are not quite in the swing of it yet, bit of confusion taking our order, it's the first week in its new home in fairness! Bright and quirky, pleasant staff, this was overall a good experience, will be back

After hearing Serendipity had re-located I decided to visit here for breakfast with friends to check it out. My title of review says it all- I really am very disappointed. The service we received from the young(ish) girl from the moment we arrived was shocking, in the sense that she had a very bad attitude and lacked basic manners. She should not be working in customer service never mind a busy coffee shop that has just opened.

Love to come to this wee place for lunch with friends the cup of soup and sandwich is tasty...the only downside is it's a bit expensive so don't treat ourselves as often as would like

Went for lunch which was delicious and beautifully presented, however the only fault I would have would be the cost of a can of coke, at £2, seems slightly extortionate.

Food is good here. We had breakfast and was very nice indeed. However the customer service needs to be improved, with staff throwing the food at us and drinks, their dietary requirements for cows milk intolerance for children needs to be re-addressed. Improving these two aspects we would be back in a heart beat.

Quirky cafe offering lovely food. Friendly atmosphere and somewhere you could spend hours in enjoying the food and company.

Great place for breakfast, lunch or afternoon tea. Quaint and charming. The crockery is lovely. The food is all freshly made there. Don't pass this little gem by

Stopped for a quick sandwich and tea. Sat downstairs beside a heater. Waitress was very attentive and food served very quickly. Had a chicken pineapple cheese and sundried tomato pannini. Delicious. Earl Grey tasted like Earl Grey-2 teabags in the pot. Bliss. Free wifi. Prices...

Serendipity offers a quaint, pleasing atmosphere for breakfast, lunch, snacks. I love their attention to detail, China teapots and cups, fresh ingredients and friendly service! It's a hidden gem for sure. Well worth the climb upstairs.

Si alguna vez tienes la oportunidad de ir a Omagh debe probar el Serendipity en Bridge Street. Al entrar en una tienda de regalos es con un par de mesas y sillas para todos aquellos que después de un té/café junto con un bollo o tratables. Al subir las escaleras hay más mesas y sillas en las otras dos plantas. Nos saludaron inmediatamente por nuestra camarera. Ella nos dio nuestros menús y nos dejó para examinar ellos para el almuerzo. Pedimos y dijo que lo reponían de café eran gratis. Poco tiempo después llegó nuestro almuerzo, que se presentaba muy bien. Todos los platos y taza de China como país eran un diseño de rosas. En general, una experiencia encantadora.

Pequeño local pero la comida hermosa. Personal amable. Los asientos son un poco pequeñas, pero la comida y el servicio más que para esto.

Just by chance we had lunch at the tea room and boy what a treat,lovely homemade soup, flatbread with roasted goats cheese and red pepper and salad with strawberry and fine leaf lettuce and a chicken panini all were really good ,nice decor with bone china cups and saucer very well turned out and friendly staff overall one of the best lunches myself and my wife have enjoyed ,thank you to serendipity

Era un habitual aquí hasta 2 visitas en una fila mi pedido me equivoqué. La primera vez que vimos en el orden equivocado. Aunque la segunda vez la semana después de la camarera era horrible y me dijo que había pedido. Me preguntó por qué he pedido algo que no me gustó. NO HAY reemplazo o reembolso. Nunca me han devuelto. Curso de servicio al cliente requerido

Serendipity is such a nice cafe it has a friendly feeling to it the staff are nice and so is the food the gift shop is so quirky lots of little things it's so nice to be in .

Serendipity is such a lovely little cafe on Bridge Street in Omagh town centre. It is one of the few remaining places where one can get a lovely tea or coffee and cake in pleasant surroundings. The inside of the cafe is very quaint and decorated in a kitsch manner which is sweet. The staff are lovely if not a little poorly trained (one girl slammed down our plates and managed to pour hot tea all over my knee without noticing), but they are very smiley and welcoming and the waiting time for food is minimal. I highly recommend the cream tea, which is beautiful and all the cakes looked wonderful, as did the sandwiches on offer. The atmosphere and food combined make this little place well worth a visit. The only recommendation I might make is that they replace their choice of loud radio with some brighter, softer music. I love Serendipity and will visit again.

Lunch last week in this quaint little cafe was abosolutely beautiful, staff were attentive even though it was so busy. Lovely menu, coffee was great and the specials were good home cooked quality.

This is a little cafe squashed into three, narrow floors. If you can negotiate the stairs and find a table, you will not be disappointed with the food on offer. The staff are friendly and helpful. The cafe itself is spotless. Been here a few times and always left well satisfied.

Food regime permitting, order the wheaten bread with lunch. Do not miss this joyful food. This is a charming, local eatery seeking to please local and tourist alike. There's a slight issue of smelling of food when you leave -easily sorted by the owners, if willing. The menu is simple but the quality is what shines - delightful! The decor is charming, too. If you're here for the day - it's worth the stopping off.

I have passed this place on Bridge Street for many years now and finally I decided to take the family in for a look. It is full of country charm set over three floors. It is a good place to have a private conversation. The staff were very friendly and efficient. We went for dish of the day which was a chicken pasta bake. The service was very fast and the food was delicious. There was a friendly vibe about, with delicious looking bakes to look at. I felt as though I wasn't in Omagh. I will be back very soon. A little hidden gem in the heart of Omagh.

Serendipity is a very pleasant little tea room. Good selection of foods in a pleasant surrounding. Downside is the stairs and I feel it is a little cramped inside. Once when my husband and I lunched there we had a table downstairs in the corner which I promised myself I would never use again as you are subjected to the noise of everyone going up and down the stairs.

Food as always was fresh and tasty. Staff were attentive and service was great. Delish again - thank you.

If you love cupcakes and fancy bakes you will love the tea rooms. Such a lovely place to relax and enjoy a cuppa and treat with friends fantastic atmosphere .

Popped in here for lunch and I'm so glad I did. It's over 3 floors and has lovely quirky decor. Staff are pleasant, food was really tasty and fresh. Had a piece of the apple pie too, very nice indeed! You can pay by card here too which is handy. I recommend serendipity but there are a lot of stairs so it might not be great if you have mobility problems, but there are a couple of tables on the ground floor. I'll definitely be back and I highly recommend this little gem.

Set over three levels this tearoom and gift shop is a quirky, quaint eatery. The atmosphere is always buzzing, the food excellent. The sandwiches served with a side salad are a meal in itself the desserts all homemade and always inviting. The staff are always friendly and helpful and every bit as warm and welcoming as the food and the setting.

Each time I visit I marvel at the fresh food, great service and lovely surroundings. The upstairs tea room is a great place for a business lunch with good space and well separated tables. The food is reasonably priced and is freshly prepared on site. Excellent lunch with good coffee and good company. Can't wait till next time.

My favourite little place in Omagh! The food is so fresh and delicious, I go here once a week with my 3 small kids and they love it!

great breakfasts and lunches - take away and eat in. There is seating on 3 levels with toilets on the 2nd floor. Friendly staff....

As we live in the town we know about it. If you are a visitor you might miss going down Bridge Street. Small but tables upstairs. Love the coffee and buttery scones. Great toasted sandwiches also. Lovely gifts to buy too.

We stopped for coffee and cake and found the cake selection limited to two items. We ordered two lattes and a cheese and onion toastie. We got two lattes but they arrived as one-and-a-half lattes in one large cup and half a latte in another cup. When we'd drunk some the waitress came by to see if we wanted them topping up with filter coffee?! The toastie was very thin and the four sandwiches were gone in eight bites. The Malteser cheesecake was nice but the chocolate fudge cake was stale and not exactly warm when it had been heated up to melt the fudge.

Lovely coffee & fresh food nice staff. The only downside is there are steep stairs so if you have a disability i would not reccomend there are 2 tables at low level but hard to get.

I love Serendipity for a pick me up cuppa and snack. There is a lovely range of teas etc - my favourite is the rose. Lovely range of jewellery too :)

friendly staff and nice atomsphere, The tea is served in a teapot with china cups, Enjoyed the pear salad.

The title says it all. Lovely food but not suitable for parties of six or more. Great place for a cosy chat and lunch. Nice gifts available downstairs.

This is a little hidden way, but a great find. Lovely fresh sandwiches and good coffee. Seating can be a little limited but it's worth trying to get in. Lovely sweet treats on offer as well.

Lovely coffee shop over 3 floors have daily specials and everything is made freshly for you. Wide variety of sweet treats too would highly recommend.

What a little gem of a place on Bridge street in omagh. There is seating on the first and second floor and the menu is something you'd expect in a more 'cosmopolitan' setting. Here, its tasty, good looking food at a great price and a chat as well. Top marks girls.

great place nice food pleasure to visitcame from turloughmore in Galway nice and friendly people here called because heard of my friends in turloughmore are owners cousins was not disappointed

great choice, lovely service and nice atmosphere. The home baked goods are always tempting and so delicious! Very friendly staff!

The food at Serendipity's is so good! The pretty interior and vintage feel makes it a pleasant experience. Great for lunch, really good value. It is, however, quite cramped on the first floor - the second floor holds bigger tables and more space.