Seasons Restaurant in Caerphilly

The welcome was excellent, very friendly, our meal was delicious, starters, mains and dessert, service was 100%. Will definitely be having more visits

The food was good and hot and was of the local area with the staff helpful and pleasant. the restaurant was quiet and comfortable and the menu was of good quality and quiet long so i did not have to stick to the same food each night of my stay.

Don't go here it's a scruffy place and the food is bad maybe the health and safety need to move in to check this place out and the foodtry it and see I dare you..

This restaurant is the one used by hotel guests and outside visitors.. when we were there, qute few regulars were present which was a good omen, and rightly so... great service ... food as described with a lovely varied menu .. perfect!

Esta fue una vez el mejor lugar de la zona. Los maes Manor ha deteriorado mucho en los últimos años pero mi esposa todavía quería ir ya que tiene algunos buenos recuerdos. La comida era terrible, muy caro y el servicio fue entregado por los groseros niños en uniformes bit gruby. no conduzca pasando McDonalds, tienes una mejor comida en un entorno más agradable.

Nunca me sentí obligado a escribir una crítica, pero después de haber experimentado un penoso tarde en el restaurante Manor maes me pareció necesario. Después de esperar una hora y 15 minutos por 8 entrantes, sólo 6 fueron entregados junto con otras bebidas tiqués orden, la más cómico siendo una disarano y coca-cola servido en un vaso de pinta lleno de coca-cola! (También debo añadir que los vegetarianos cuidado ... me informaron que la sopa del día era Leek, pero cuando llegamos era bastante claramente pollo y leek!!! ). Uno de nuestro grupo tenía el aperitivo como desaparecía antes de terminar con tal velocidad que un cuchillo se cayó en su regazo. luego hubo más confusión con el plato principal como las órdenes equivocadas había sido procesado, y sólo 4 de las 8 comidas eran correctas. Después de dos horas de espera para nuestras comidas y experimentar la terrible actitud e incompetencia del personal, que en tres ocasiones me trajo pollo, preguntando si estaba seguro que no Le había ordenado, cuando me había explicado que pedí cordero, finalmente nos decidimos no volver a pedir como la ocasión ya estaba arruinado. El gerente del restaurante era de lo más atento y claramente incómodos en la farsa continua. Sin embargo, los altos directivos no fueron muy comprensivos y nos aconsejaron que otros clientes tuvieron disfrutaron de sus comidas y experimentado un buen servicio. No puedo opinar sobre la calidad de la comida, después de esperar dos horas y no recibir mi comida, sólo experimentar una versión de carne de la sopa de Puerros. Sin embargo, puedo comentar sobre el servicio sub-estándar de los camareros y la actitud que nos daba con al tratar de explicar sobre el mal servicio que había recibido. tarde decepcionante, un servicio horrible y la actitud y una ocasión especial arruinó debido a pura incompetencia.

I attended the hotel for a Christmas get together with the family over the festive period. I hadn't attended the Maes manor for a number of years but was itching to come back and taste the wonderful food it had always served me and my family up! How disappointed was I! (And we) the food was ok, but the service was abysmal! It took 30 minutes of waiting and a trip to reception for my order to be taken! An apology and an apparent complementary drink was on its way for the wait but this never showed up! Neither did the waiter show up until the food was ready and we were shuffled in the restaurant quickly as if we had been forgotten! The starters came out as we put our coats around the chairs! The last time I came to the Maes manor I had been asked if my coat could be hanged for me. Food was ok actually, apart from a member of staff spilling some soup on my aunties leg, although we laughed this off, it must be quite hard serving others like that, especially as she seemed very young. After the meal I and a few of the other guys thought we may have some cheese, biscuits and a very nice port - was advised on what was probably the most expensive port! However, the cheese went down a treat with no sign of the port, only on the bill would I see that! After a little discussion and confusion amongst the staff it was removed, but this was made out to be some kind of good will gesture! How that worked I don't know! Anyway, as much as me and my family enjoyed the Maes manor over the years, something seems to have changed, not quite up to its normal standards or reputation. Probably wont return again, unless I hear improvements on the grapevine! One disappointed customer!

sadly, my daughter is having her wedding here in the summer - (worst luck) we recently had a sunday lunch there - it's the last time i would visit except for the wedding. the place is something the adams family would be at home with! Old, smelly, dirty and grubby - who is in charge of this place - he/she should be sacked! the beef dinner was the worst i've ever had - greasy, tasteless, fatty beef with undercooked veg and an 'organgy' tasting foul gravy - disgusting! The lager tasted like water. All in all, avoid this overrated dump at all costs - the people that have wrote good reveiws on this hellhole must be blind and have lost their taste buds!