Sea Spray in Stratford-on-Avon

Great fish and chips if in the area give it try.

The Woman who works in the shop is just RUDE and the food is awful.

As I am working in Henley I decided to have lunch from Seaspray Chip shop. I only had the southern fried chicken and chips in a box. The food was ok but all of the staff are either really mourning the loss of a loved one or are just plain arrogant and rude 🤷‍♀️. There was zero customer service quality, no manners, not even a smile! Come on seaspray sort your staff out and i guarantee you’ll start making money and create a happier working environment.

Visit maybe four times a year when we are passing. Chips not nice on our most recent visit, very undercooked, but usually ok. Main complaint is the staff (male) who are generally unsmiling and abrupt.

Attitude is disgusting huffing and puffing when your ordering don’t bother with this place

Stopped at lunchtime to eat fish and chips outside on the bench table in the sunshine. The chip shop is situated on the main road through Henley In Arden. We ordered two large fish and chips. The bench table outside was covered in bird poo from the tree which was not a good start. The cost was a few pence under £22 for the two portions. The chips were greasy, ‘old’ and with lots of eyes and bruises in the potatoes used to make them. The fish batter was soggy and the fish - although a large portion - was tasteless and had an unpleasant texture and was dry but the batter was sodden. It was very broken inside and obviously not fresh. We didn’t eat all of the portions and dumped them in the bin. We considered ourselves unfortunate that the portions were large as the food was substandard and to be honest quite horrible. I would prefer a small portion that was edible. We drove round the corner to get a hot drink to get rid of the taste of old oil. I used to use this chippy a few years ago but it has sadly deteriorated since then. I would not go back. (To the lady who served us I would suggest you stop eating whilst serving customers. I don’t think you were aware that you kept touching your mouth and the touching our food. That’s unhygienic and put me off!)

Chips were soggy, rude staff, no manners

Went for fish & chips first time for years, the 2 men were extremely ignorant zero customer service skills, someone needs to show them how to smile. Felt uncomfortable and not welcome, food was cold chips were like they had been there all day, we will not be going back!!

Kebab drowned in chilli sauce fair play to him he gave me fresh food with just a bit on and my money back . Was a bit defensive but it seems like a family business so seems to take compaints seriously . Chips are fresh and nice and second time around got it perfect bang on .

Miserable staff. Absolutely tasteless chips, mostly scrag ends. Very greasy. Horrible

Delicious takeaway fish and chips

Far better chip shops around frozen chicken pies ,cold cod and chips and they put the prices up every week ,if you want a better service with better quality of food probably best to avoid this plaice altogether

What can I say other than if you fancy chips or something else, pay Sea Spray a visit 👍

Great staff, great fish and chips, a massive asset to Henley in Arden

I am pretty patient when it comes to any customer facing job - especially in the food industry as I know it is fast paced and unforgiving but my word, the staff at sea spray especially the woman serving have taken rudeness to a whole new level. The food is ok , portions are large, fish is big and well battered. Chips are not the best and they are yet to get a kebab order right for me to properly comment. Sausages are gristly and poor quality. My partner and I have recently moved to the area and have given this chip shop multiply tries, each time convincing ourselves we will have a better experience next time. I would honestly rather eat dog food than to go into this chip shop again. Henley is such a lovely town I really wish someone would open a competing chip shop with better customer service and food because the staff here are genuinely obnoxious and it’s not a pleasant experience at all. Trust me- I know all you need is to go in get your food and leave so how they manage to make such a short time so truly uncomfortable is beyond me. My family will not be returning here even if it is the only chip shop within walking distance as the attitude of the woman serving is disgusting.

Always amazing kebabs with great value on £6.50 for a large donner meat and chips which is always stacked!

Has been very hit and miss here for a while. Although the last time I went the lady cooking and serving delivered some great chips, best I've had in a while.

I've been a regular customer of this takeaway for several years now, which I would point out is more than 10 miles from my home (great excuse for a drive in the country). Friendly staff, excellent food and value for money.

Food quality: soggy fish, very soggy chips stuck to the paper. I would say they are using the cheapest chips, oil, batter that they can find. Service: Absolutely no warmth nor friendliness, the women just seem unhappy and not intrested and the guy behind there with them plain blanks you. It is definitely worth the effort me driving out of my way home a bit to go to one of my favourites chippies. I don't rate fast food as being particularly good for you, so I rarely eat it - but when you are too tired to cook for yourself after work and have to buy your evening meal it is at least worth eating a good crunchy dry fragrant tasty fish and chips with amazing potatoes instead of a load of stodge that sits in your guts like wet greasy mush. They were cash only throughout the pandemic too, which is nuts

Good food, Good prompt service from friendly staff.

I took my daughter, who has special needs and gets very anxious in shop situations, here for a treat. The person who served us was unbelievably rude and clearly impatient with my daughter, who needed a bit extra time to make decisions (there were no other customers in the shop), audibly huffing under her breath. It was a horrible experience and an unacceptable way to treat customers. The chips were soggy, not freshly prepared and the kebab 'wrap' was barely wrapped, with cold meat. Will certainly not be returning. Luckily we were able to have a laugh about it, it was that bad.

One of the WORST fish and chips I’ve ever had if not THE WORST. First the staff were rude. Second the fish had an awful taste to it and tasted undercooked and 90% of our food was stuck to the paper. There was also paper INSIDE the fish. Absolutely vile. Our order was also incorrect and there were missing items. The woman behind the counter was so rude and had absolutely no customer service skills whatsoever. You’d think you’d get a smile since you’re giving them your custom but obviously not.

Fast service and great food. Great takeaway options with pies, pizza, fish, sausages and sauces. Card payment now accepted which helps.

Having been doing some work near by this place came highly recommended to me but what a disappointment. Should have followed my gut & walked straight out after entering the premises. The bloke behind the counter was so rude, no acknowledgement when I entered just a condescending look from him. Ordered the fish & chips as this was what was recommended. Asked for a fish & chips & all he could do was point at the 2 pieces on display. Not sure what piece of fish it was but definitely not haddock or cod as advertised. It was over cooked on the ends with chewy bits & soaked in oil throughout & tasted stale. The only saving grace was the fact that the chips were piping hot & cooked really well other than that it was a big let down. In the end I ended up throwing almost all of it away. If only I had taken a pic before putting in the bin. A piece of advice, just save your money & stay away.

Reasonable prices considering how much the price of food has risen, lovely portion size, would recommend if passing through Henley in Arden

Where do I start the customer service is so poor I ordered a Donna burger meal the meat was stone cold I asked the staff if they could microwave my burger she then picked the Donna meat up with her hand then told me it was warm and told me I was lying unfortunately went straight in the bin avoid!!

Great takeaway - we all love the pizzas and kebabs. Portion size of the chips is huge. We have been using this takeaway for over 10 years and not disappointed.

Really poor fish and chip shop, only thing worth getting is the chips if you are in a hurry. Staff are terrible, all of them are moody and have no customer service skills and quite often stand on their phones and chat amongst themselves whilst customers are in there. Fish is awful quality and always has a strange greasy taste and is definitely never fresh. Honestly just drive 5mins up the road to Nelsons in Hockley Heath which is probably some of the best fish and chips I have ever had.

We chose Sea Spray because they serve the best chips we've ever had from any chippy. We live in Warwick so we go there from time to time for a treat and sit outside and eat them. Their cone sized portion is generous and the mini fish was delicious!

Great fish a chips served with a smile. The batter on the fish was crisp and golden and the chips were well cooked too.

I’ve been putting up with the dreadful customer service at Seaspray for over a year and I’m finally done with them. I have never met a more miserable bunch of people. They don’t deserve a customer facing business and I won’t be spending another penny of my money with such and ungrateful crowd.

Went in and got a large bag of chips. Really good size portion, and chips cooked to perfection. Will definitely go again.

Pleasant staff, great food, chips are nice, pizzas are good value for money. Will try more soon.

Absolutely appalling service, food and overall experience. Female server has no customer service skills whatsoever. Chips were stuck to the bag and didn’t seem fresh, spring rolls…disgusting. I wouldn’t have bothered to write this review if just the chips were bad…but the fact the customer service in this shop is so shockingly poor I had to write something. Here’s a tip, smile more and greet your customers, they pay your wages at the end of the day.

Tried chips and spring rolls this evening, spring roles were absolutely disgusting. The chips were sticky and not cooked properly. Wouldn't recommend this to anyone. Hope over the time they improve their customer service and quality.

What great chips you won't be disappointed

Nice fish & chips.....shame about the service!! Completely ignored us after wrapping , to serve another person! Was tempted to walk out without paying!

Good fish and chips. Recommended

Good food. The woman's a bit miserable though so brace yourself.

Terrible chips. Weren’t cooked and when I took them back I just got another portion of uncooked chips given to me. I asked for them to be cooked for longer and they said no! I walked out. RUDE staff. Avoid! Used to be a great place for fish and chips. I won’t be returning!

The staff member who served me could benefit from a customer services course! It takes nothing to smile and say hello and goodbye. This is a shame as the place is clean, well stocked and always open.

The chicken was a little dry but tasty. The women behind the counter was a bit moody. For some reason or would of got a 5×..

Dreadful dried out fish and chips. This chippy is still in the last century with fish not freshly cooked but cooked in batches and left under hot lamps. Very serious and curt staff makes this one to avoid. Many years ago Seaspray gained a reputation for great fish and chips and this lot have dined off it for years..such a shame as Henley deserves a much better chippy than this !

Mixed kebab was huge, and the cod was a good size too. Both were really good. Staff were very friendly.

stopped off here as was on route to Stratford, just a quick stop for food have to say it was good luck we did as found a great fish shop. chips were best quality and the cod was cooked to perfection. price was reasonable and staff were fantastic. would recommend this place no problem.

So disappointing from beginning to end. The female server could hardly speak a word of English and didn't do well understanding my husband when placing his order, having to repeatedly say it over and over...and she still got the order wrong. The fish quality and batter was very poor and the chips we're not that good. The wrong number of curry sauce and peas put in the bag . At your busiest time you should have someone that can understand what you're saying and also serve good quality food. So sad as it used to be lovely a few years a go.

Usually very good quality at peak times

Quick friendly service, food was fresh and hot.

Our usual Nelson's Hockley Heath was closed for 2 weeks so thought we'd give Seaspray a try! Awful, chips very greasy, Cod was very grey looking, made me question was it actually Cod? Ate a few chips and threw the rest away!

We had ordered a large group order of 19 meals. Sea spray fulfilled the order on time and popping hot a d tasty

I went their and I had to wait 10 mins for my fish to be cooked when they should be more prepared

Placed a very large order for a caravan group. The service we received was excellent. The order was ready at the agreed time. Staff members carried the 3 large boxes to our car. The fish and chip were beautifully cooked and well wrapped and piping hot. We found the lovely lady that arranged our order very kind helpful and polite. Thank you for your excellent service. We will definitely be using you again for our Fish n Chip order

Just as you would expect a Macdonald's drive through to be

Delicious fish & chips, especially so as they were the first for 15 months

If you are looking for fish and chips this is the place, portions good sized. Service speedy and staff well natured.

Very good food - just need the staff to work on their customer service skills as they have none. A smile wouldn't go a miss and the atmosphere was as bad as a dentist waiting room

Wasn't that keen on the fish and chips for such a prominent position in the town. The chips were dry and the fish didn't have that much taste. Not bad overall though.

Plenty of choice and fresh, very helpful.

Best fish and chips we have had in a long time. The batter was beautifully crisp and not at all greasy. Will definitely call again when in the area

Called in at Sea Spray and had Fish and Chips and I must say they were excellent and would definitely recommend.

Brilliant food as always highly recommended

Nice selection friendly service

Quick service but noticed the 90p Dr pepper can was marked not to be sold separately. Donner meat was a bit too thick. Chips were perfect

Great chippy very busy .. good price to . Couple of tables outside so we sat in car . Which was a Shame as it was beautiful sunny day.

Go way beyond the call of duty to accommodate. I am shielding and they came outside to take my order and brought it to my car

Lovely fish and chip shop in Henley, friendly and efficient, great fish and chips as well. Cash only.

Without a doubt the worst piece of fish I’ve ever had, I had to cut it with a knife it had the consistency of meat! The whole order went in the bin! And if you expect service with a smile forget this place, women who serves behind the counter is so rude

VERY rude/ unfriendly woman served me. Also wasn’t wearing gloves during a pandemic and the place is cash only .... not very COVID safe/ no gloves worn by either of the staff. Won’t be going back again

Best chippy for miles. I travel from Stratford as it is worth it for the quality of fish anď chips. Great curry sauce to.

A mostly Covid safe fish and chip shop, although they do only accept cash, which can be a problem when almost everywhere now only seems to accept payment by card, but otherwise it was clean and socially distanced, with customers queueing outside. The fish and chips were nicely cooked, the batter was crispy, not greasy, however they did get our order wrong, as we asked for mushy peas to go with our meal and discovered they had given us curry sauce. Overall, a nice fish and chip shop and one I would be happy to visit again.

Took advantage of one of the £5 meal deals Inc a drink. Good quality and quantity saving £2 on individual prices if purchased separately Will be back

Delicious and the staff are lovely.

Chips was excellent fish not nice we asked if our fish could be freshly cooked. He said the fish has only been behind the glass 10 minutes. So we went with that it tasted rank . It make a massive difference to it when its freshly cooked to when its behind the glass under the heat lamps and is if frozen or not before cooking. He may be selling a different grade fish on a sunday I hope he sees this and learns from what I'm saying. I will not eating there any time soon.

We had fish and chips there to day sunday 4/10/20. We asked for our fish to be cooked fresh. The guy behind counter said the fish behind the glass had only been there 10 minutes so we went with that. The chips was good the fish was terrible it tasted fowl . The fish seem as if been frozen it was only fit for a cat to eat.

Although the Sea Spray offers superb chicken kebabs and friend chicken, thought we'd try a traditional mini-fish and chips this evening, and was left well impressed: the fish was crunchy and far from "mini", whilst the chips were beautifully dry and crisp. One word of warning: Henley no longer has a bank and I couldn't find an ATM, so don't forget to pick up cash en route.

Didn't eat from here but the car parking is AWFUL

Best chippy about! Quick service, friendly atmosphere! Pizzas are a must! 🙂

Egcellent really enjoyed the freshly cooked chips lush and bally good size portions to 👍

Lovely food, nicer staff, clean and friendly and a good menu.

Fish and chips were very nice ....but £16 for two ?? ...you decide....

Dried up chips, miserable staff

Had the unfortunate experience of visiting seaspray in Henley today...was served by a young girl who was very rude and abrupt and displayed no respect for customers at all. DISGRACEFUL SERVICE...!!

Cash only during a pandemic🤬 needlessly endangering people by not accepting contactless or card payments. Absolutely baffling.

Fish dry batter not crisp . Chips sad .poor value. Had been cooked quite awhile . Should have bee discarded.

Scampi and chips were great . Spoilt by the most miserable staff I have ever seen . I am sure you would look lovely lady's if you could just stop watching the TV and smile when serving a customer .sad

OK fish and chip shop, standard fare.

The best chip shop I ever been to. Worth drive few extra miles

I ordered a Fish and some Chips. The Fish was ok but there were no sauces available and no Fork and Knife so I had to eat it with my Hands. The Chips were not that great, cause they were cold and not tasty. I felt like I was not welcome there and the Shop owner wasn't that friendly.

Grossly overpriced for bog standard food. £8 for fish/chips! Peas were watery and they don't do gravy? Not going back.

A good fish and chip shop. Not too pricey and offers outside seating. Look forward to my next meal there.

Expensive. 8 quid for a small fish and small portions of chips with gravy.

We visit sea spray regularly for our fish n chips, pizza and kebabs. The food is excellent and the staff are friendly. The food is always fresh, not warmed up from the previous service. I would highly recommend sea spray.

Have given one star as there is no option for zero stars. Called in tonight at 9.15 to buy food for three. There was only one of the staff serving but wasn't worried as there were only two ladies in front of me in the queue. It was however 10 minutes before I was served. I asked for roe and chips, southern fried chicken and chips, and battered sausage and chips with a small curry sauce. Sorry there's no southern fried chicken I was told so changed that to burger and chips. Waited for a long time for the burger, then just before it was ready the staff sold the only battered sausage to someone else who was after me in the queue. Then the chips ran out, so had to wait for fresh chips to be cooked. When the roe was brought out I refused it as it looked like it had been in the hot cabinet for the last three days. Totally cremated. Eventually left with just the two meals after over 25 minutes. Worst of all though half of it went in the bin as the sausage and chips were both undercooked. Will never use the seaspray again even though it is my local chippy. Disgraceful service and food.

4 Of us called in on a wednesday evening while on a motorcycle ride We all had fish and chip specials Great food / location Friendly staff and not expensive Even got a picnic bench outside

Balt pie looks like had been there for days dried out could not even eat it should not even be given a star

Fish and chip special for £4.20... friendly helpful staff, large portion especially considering the price. Tasted good. I will return

Friendly staff, really nice chips

Chips were very tasty and good sized portions, but the order of 6 portions, 1 sausage and a scallop was almost too much for the staff to cope with!

Great cod and chips, good sized portion and fresh and tasty. Always friendly with great service.

Good quality and value. Friendly staff