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68 Opinions
The food is AMAZING! we had the potato pancakes with sauerkraut as a starter and the beef goulash and pork schnitzel as our mains and they were all excellent. The only reason this is a 4 star versus 5 star review is the service was lacking. Yes, we’re Americans and recognize that Europeans tend to want to linger over meals longer than we are used to but we’ve been in Europe for 2 weeks and are quite used to this. In this case, there was only 1 other table to serve and they (not Americans) got up to go order a second round of drinks because our servers were not around to ask. We were considering another round of drinks or coffee and dessert but we decided not to wait and went to the front and paid. The food will not disappoint!
40 Opinions
After I ordered a cup of coffee and asked the staff for a cup of free water, they refused my request. I am sure that it is Starbucks policy to provide free water to customers after ordering. Really awful staff and service.
44 Opinions
I visited a costa coffee store today with my dog just to get some food. As I walked in the "manager" was looking me up and down. I selected some food from their cabinet. I was then walking to pay. The manager says will you be eating here and stared at my dog. I asked why and she carried on looking at the dog. I put the items down and walked towards the door. She said it is our policy and it says so on the door. She then walked me to the door that only had the opening times with no policy. Oh we took it down when the window was cleaned today. I said how was I supposed to know. The way I was treated made me very upset. It is not my fault that there was no sign. Why should I be treated in such a way. Work men with dirty construction clothes can sit in but not me (suited and booted) with an exceptionally well behaved dog on a lead. Their loss and I will be sure that I let people know about how you get treated.
2534 Opinions
Oh wow! Very tasty sirloin steak cooked medium rare perfectly - one of the best I've had. Friendly service, and obviously has some regular customers - book in advance if possible. We paid just over £50 per head for a shared starter (duck rillette - looked home made) and two sirloin steaks plus a couple of drinks each - very reasonable for steak in central London.