Scott Hanson Limited in Camden

After I ordered a cup of coffee and asked the staff for a cup of free water, they refused my request. I am sure that it is Starbucks policy to provide free water to customers after ordering. Really awful staff and service.

This pace is a tourist rip off. I ordered the sourdough carcollled bread and it was tasteless. The rigatonni to follow was in a watery tomato sauce and nothing special. As a decentant of Italians from Napoli I would say best avoid and seek out a genuine Italian eatery

Service by Neesha was excellent. Went above and beyond realised I was struggling to see and came to help. What fantastic service

Really good service . One of the girl named as rimsha she’s so kind and passionate She helped us in choosing flavour and was really friendly

I visited a costa coffee store today with my dog just to get some food. As I walked in the "manager" was looking me up and down. I selected some food from their cabinet. I was then walking to pay. The manager says will you be eating here and stared at my dog. I asked why and she carried on looking at the dog. I put the items down and walked towards the door. She said it is our policy and it says so on the door. She then walked me to the door that only had the opening times with no policy. Oh we took it down when the window was cleaned today. I said how was I supposed to know. The way I was treated made me very upset. It is not my fault that there was no sign. Why should I be treated in such a way. Work men with dirty construction clothes can sit in but not me (suited and booted) with an exceptionally well behaved dog on a lead. Their loss and I will be sure that I let people know about how you get treated.