Based on 106 opinions finded in 1 websites
Based on 106 opinions finded in 1 websites
Nº 1108 in 1596 in Wiltshire
Opinions
A total nightmare. stay away. work in tourism since 1992 this hotel is all a joke. actually a nightmare! I complain after 5 minutes they gave me the room that I wasnt expecting a room with a single bed and a shower that is so little that I cant even fit inside and internet is not working at all. she replied I will fix internet. i was expecting that they would change my room. internet never worked. Place is collapsing and in need of a big renovation.
Fabio Ippaso . 2024-11-07
MORE AT Google
We had to cancel our reservation due to emergency surgery, we contacted them on the 5th day which allowed free cancellation and they charged the card anyway and have refused a refund, we have not been given a credit note or any further contact, upon phoning we had some arrogant man who refused to give let us speak to a manager as he stated the matter has been closed, he also refused to give us his name and proceeded to hang up on me.
Sean Burkes . 2024-11-01
MORE AT Google
The hotel was suggested to us as an alternative on booking.com. Our originally planned hotel was canceled at short notice due to damage. The hotel seemed clean. The service is particularly noteworthy. The owner is very friendly, polite and accommodating to the guests. Why do I only give the room 4 out of 5 stars? This was because our bed in the room was too small for us. That's the only thing I wasn't good at. The breakfast is variable and you can choose whether it is vegetarian or not. The prices for food and drinks are clearly stated and visible. We'll be back.
Andreas Wellenbrecher-Schratze (Wladimo) . 2024-09-14
MORE AT Google
All great! Amazing breakfast and very kind woman. Good location and comfortable and nice rooms. Don’t trust bad reviews.
Carles O.I. . 2024-07-23
MORE AT Google
Old school room but very clean The view of the cows grazing is truly pleasant I can't give 5 because having a small child they couldn't provide an adequate meal for him Acceptable breakfast
Valentina . 2024-07-18
MORE AT Google
Stayed here for a few nights. Staff were friendly. Breakfasts were delicious and the rooms were very reasonably priced. Would recommend
Lewis Melrose . 2024-03-14
MORE AT Google
A magnificent place with a very warm welcome. We thought we were family. Very comfortable bedding and a very cozy room. Excellent dishes and a royal breakfast. A relaxing calm and a superb landscape. Karen the owner was extremely kind and her husband a talented Chef. Thanks to them and big kisses to Fred the affectionate dog. Franck and Valerie
valerie duchemin . 2024-03-07
MORE AT Google
Paid for reservation arrived and told us no rooms available, vegore asking for more money
Catalin Andrei . 2024-02-27
MORE AT Google
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250 Opinions
Food was lovely and very tasty, hot chocolate was divine. Staff were polite, and the place is very clean. 5 ⭐️
51 Opinions
We are staying here for a friends 50th birthday. The hotel is lovely and the room great. We could have gone the the nearby pub but due to time constraints we decided to eat in the restaurant. Betti, thank you for your excellent service and banter, you were a delight. However, the food. At the prices they charge, this was underwhelming and miniscule. The chicken burger (£17) had barely any chicken in. The 'Jengy chip' take the pi$$. They were bare cooked once, let alone "triple cooked". They were half the size of normal chips of this type, which is puzzling as they can't cost much? The fishcake (£17) was just a deep-fried (suspect frozen) fishcake with an egg on. We ordered the triple cooked chips as a side for £6.50 (!). Any chip shop would be in horror at abomination we got for this financial outlay (and as we know they're not cheap these days!) I feel ripped off. Avoid if you can. (the afternoon tea looked really nice) Over and out