Sbarro in Knowsley

I was passing by, no one was at the counter and when a member of the petrol station went to the back area, they told them we are on break and not serving anyone. There was 5 of us and there was others who walked away disgusted. Awful service. Staff are terrible.

First time visitor. Had a Chicken & Cheese Stromboli, which was very nice indeed. The chap serving was very efficient and was polite. It is a little pricey for me, to be honest. I paid £4.39 (accurate as of July 2024) for the Stromboli. Based on the food and service, I wouldn't hesitate to recommend - however it's probably just a little out of my price range to be a regular destination of mine.

We didn't receive all of our order

7.23pm went to order a pizza stood waiting 10 mins not even acknowledged while she is basically pouring sauces away and not washing her hands and pressing the rubbish down with her hands then continued with touching the sauces . I said excuse me to her after standing there long enough with a small child .I asked i can please order a pizza the girl then told me I'm unable to order a pizza this evening only the prepared cold slices available that were made few hours ago . Great lack of hygiene poor customer service there and open till 10pm with no pizza .I'm sure head office will love reading this ( server was called Lilly !!! ) .manager MIKE OFF FOR 10 DAYS APPARENTLY!

7.25 PM Monday bank Holiday evening, no pizza's available to bake and bad attitude and customer service from Lilly.

orderd with garlic base no tomarto, came as normal pizza with tomarto base, was onetime or bit early but was barley warm was not in a keep warm bag, after heating it the flavor and softness of the base was good, just shame about the problems

Nice and good quality Pizza. Need more Vegan options. Good and quick service. Staff very friendly. Parking and EV chargers available

Very good tasting pizza friendly staff Definitely call again

best pizza I have had in a longtime, unfortunately the 2 Stromboli were burt on the outside, the filling was very good but not if taken with the outside then it tasted just burnt. Will go for pizza again.

The pizza slices were the best pizza I have had so far. The 2 Stromboli the top on both were very burnt and that's all you tasted unless you removed the top and only eat the filling which was very good just a shame it was burnt.

No fresh drinks at all. It feels like the fridge is off all the time. My 2 slices were reheated on the oven conveyor and not on a metal plate

Terrible food , terrible service , got pizza and garlic bread to take home , not cooked dough still mushy in crust of pizza

Ordered a family meal with two pizzas, garlic breadsticks, wedges with bbq dip and 1.5 litre of drink. Only received the pizzas and selected a 2.40 delivery time well in advance and still turned up 30 mins late

Absolutely disgusting both pizzas looks like they have been dropped and then put back in to the box as the box was up side down with the pizzas inside took pictures of them Tried to phone them back numerous times but got no answer, got a taxi to Sbarro-becon 62 to be told they never left in that condition and the delivery driver was very abrupt with the server an he is going to report him the server all so told us need to take it up with just eat. Can you let me no we’re I can up load pictures to thank you

One of the pizza boxes was empty

Slow service, no food, staff arguing with customers, never returning, totally trash.

service was okay but had the worst pizza from there, jus grease and cheese on bread

Pizza was okay, missing wedges, wrong drink and wrong dips given….

Really good will definitely buy again fresh and hot

Missing wedges and a dip which is half the order

Give me the wrong pizza gave me a pepperoni when I ordered a meat feast

They messed up my order. It almost felt like a joke that they sent me a slice in a 12 inch pizza box. I order 2 slices and 2 12 inch pizzas. They only managed to get half the order right. The pizza is delicious, but is it worth having a restaurant mess up an order the way they did. No, not at all. Not sure I'll be ordering from the again.

Food was fine but it let us order wings and they didn't turn up. Called the restaurant and they said it was mistake on their end and they did tell the driver to let us know, but he didn't. Also only received 4 chicken nuggets when it should have been 6, wouldn't mind but it was a side split between three kids. They did give us a free upgrade to bigger sized pizzas though.

Absolutely disgusting. The worst pizza I’ve ever had. Even more disappointing is the staff. No manners to greet the customers, rude. Avoid!!! Over cooked pizza and the cool drinks are all hot.

Love SBarro, first tasted in the Philippines.

I imagine when this pizza left the kitchen it was hot fresh and bubbly, same with the wedges. I'm not sure whats happened since then - whether I'm last on the list of deliveries - but the pizza is barely warm, the cheese has hardened a bit and the wedges I'm afraid have cooled completely. The taste is there but it just doesn't feel like it should. Sorry guys. First time I've been disappointed.

For petrol station pizza this was really good, the lady working there was v polite too

Great pizza, fast service, horrible animated menu

I have been in the store a few times and I have just been getting disappointed more and more the staff spend more time out side than they do inside never any thing on the show the manager doesn’t seem to be all there. all ways on his phone I much prefer the young lad who used to run the shop I can’t say I will be visiting this store any more the one on coopers lane has much better service and a better range or food

No cold drinks. Apparently management have known for ages. Very disappointing!! Especially the prices they're charging and considering it's fairly new.

Pizza was over cooked and cold, never got my mozerlla sticks and my Fanta was warm.. lovely

Great! Not as good as their fresh slices tho

Nice fresh food ,friendly staff.

Service at this EG group Shell Petrol station by the male staff member at 10pm onwards on a weekday is diabolical at best. If he doesn't want to be there then don't give someone else the job who would value it. Absolutely terrible service station!!!!

Fantastic pizza, girlfriend always wants to go when i bring it up!

Not impressed. I hate leaving bad reviews, I barely ever write any but I was genuinely saddened by the food I was given. Through Uber Eats, I ordered a chicken and cheese stromboli with a garlic dip, a cookie and a Tango. Though the food was nicely wrapped, upon opening the stromboli it was cremated. The cheese on top was all black and bitter, so I had to peel it off to even stand a chance at eating it. The inside was even less impressive. There was a very high ratio of dough to filling, and the dough got more and more soggy the more of it I tried to eat. The chicken itself was grey and the filling in general was absolutely tasteless. After abandoning the stromboli, I went for the cookie. The cookie was pre-packaged, so nothing special at all. But is it really that hard to bake cookies in-store? Also, if you like soft cookies, you should probably avoid this one. The Tango hadn't even been refrigerated. I may be nitpicking a bit now but you could at least cool your drinks. Overall, won't be ordering from Sbarro in the future. Just disappointed.

Foods great. Can honestly say that it's the best pizza compared to any of the major chains.

My food hasn’t been delivered at all

Excellent staff lovely pizzas best take away around! Somebody needs to fix their tablet though as it’s automatically accepts their orders which isn’t good when their Ingredients have run out etc!

1st time ordering missed item charged 26 pound for a 12 inch pizza not happy

Exelent service food tasty .and doesnt take long cook

Shocking stuff. they can't be bothered when you order food seems like there is nothing in stock not even sorry. Shocking!!!

Best pizza place I've had in a while. Fresh and tasty also very large slices of pizza.

Beautiful pizza. Definitely worth a visit if you are passing. Highly recommended

Nice pizza easy to grab on the go

Pizza burnt with bubbles in it, with small slices, cheaper to buy two together, for amount you get for £17

Turned up at ten past 8 to order a pizza to be told they are closing soon and aren’t taking anymore orders !!

Great quality pizza, plus its halal which helps all muslim customers.

Pizza arrived and was squashed to one side of the pizza box and it was barely warm. Won’t be ordering again.

Order just didn't come 😂 driver was on his way then just didn't come still trying to get a refund

Tasty pizza plenty of toppings and arrived earlier than said.