Sass Cafe in Liverpool

Food was horrible order eggs Benedict and couldn’t eat more than a couple of bites Over rated

Had a booking for 13 people for a baby shower. Booking was made 6 weeks in advance and was confirmed with a deposit payment. Received an email a week before asking for preorder which I sent back over. The day before (less than 24hrs before booking) I recieved an email cancelling my booking - no explanation, no apology. Tried calling to find out what was going on, rang 6 times to no answer. Messaged the Instagram page requesting info and again was ignored. If something had happened causing the cancellation then i could be understanding having been explained the situation, however to not even provide a courtesy call explaining and apologising is disgusting. Absolutely terrible customer service.

We were very late for our booking due to traffic however cafe sass were amazing and still accommodated our booking, they made my daughters 10th birthday very special for her and her friends, they had a wonderful time! Thank you sass cafe!

Amazing place , workers so friendly, very clean place , The food & drinks amazing and tasty 👌👌 (NCP Parking next to it). Had an amazing time me & my friend & are girls x

Sass Cafe's Frozen brunch for kids was a magical experience! The interactive activities and entertainment kept the children engaged and excited throughout the brunch, it's a delightful treat for families looking to create special memories

Enjoyed our little brunch at Sass last week! would highly recommend!

Completely over priced. We paid £30 each for afternoon tea. With that we got one glass of non alcoholic prosecco and the minimalist of food. My mini burger consisted of 1 chicken dipper. What a disgrace. If you wanted anything else to drink apart from tea/coffee you had to pay extra. Never go there again

Stumbled across this brilliant cafe when getting our bearings in Liverpool. Lovely hidden gem and ideal for photographs and selfies. The food was lovely, the decor fab and the staff were brilliant - will be going back again

The service was slow and unenjoyable and overpriced

My lady insisted on coming here because she walked past this place and loves pink. Interior is a solid 10 but the actual quality of the food is meh. The drinks were average. Service could be improved and they are far too understaffed!!

Venue is lovely design, but they are understaffed so service is lacking . Food was also really subpar. Something you would see on social media that looks nice but is actually not that delicious in reality. Not sure if I would ago again.

We came to sass after visiting Liverpool to do some shopping, we didn’t have a booking but the staff were accommodating, we was just going to have a couple of drinks but ended up ordering some food, so happy we did, the tomato and mozzarella sandwich is delicious and the eggs Benedict looks so pretty with the pink hollandaise and flowers

Paid £30 for afternoon tea staff were lovely but service was very poor , food was awful chicken dipper was the chicken burger, didn't get are tea until we had nearly finished. It was a big party to be fair but shouldn't do big partys if you can't accommodate. Would not recommend 😕 the food in the photo was £60

It's a lovely venue. But they really aren't allergy aware. I ordered an oat latte and was given dairy, with no apology or no acknowledgement when I asked. I was really looking forwards to bringing my daughter to a princess brunch but unfortunately her allergies are severe and the lack of awareness means we won't be returning.

Staff was lovely, French toast and bubble tea was delicious, would recommend

I came for breakfast and now it is 10:33 and they are not opened yet. They should be open at 9 o'clock.

Absolutley horrific I do NOT recommend avoid this place like covid. All my friends ordered milkshakes. And my friend that ordered a water had to wait for 20 minutes and when it came out it looked like it just got taken out of the sewage it had brown bits floating around in it and was very foggy. We continued thinking it was just a mistake until we found bogeys in our milkshake and a strand of hair. We still continued to order food until the food arrived my friend had ordered a salad that was drenched in oil we also asked for it without meat as she is a vegetarian and they gave us meat anyways. My chicken burger was pink and hard to chew. We then made our way to the toilets after the meal where I sat down and thought at first I forgot to shave I then looked down to find a soggy hair ball left on the toilet seat, while we were ordering staff were also stuffing there face with marshmallows from the container they serve from. Overall very unhygienic place to eat and should be checked by the council and possibly closed down very dissapointed.

It was so busy we sat outside in the sun 🌞. We didnt eat and only had drinks which were lovely. The staff were very busy.

I took my daughter and her friends for her birthday as a treat having seen pictures and read reviews. The venue lends itself for great pictures and is also near to plenty of NCP parking..I’d suggest downloading the app prior though as it took ages. The food itself was lovely and the staff friendly but service was slow and a wait for drinks let alone food yet the place was far from full. The tables were cleaned as we were accommodated but the one toilet was a bit minty and we had to return a glass of water as bits in it. Such a shame as has the potential of being a real novelty girlie place but needs to be more efficient and have a better cleaning system. As said food was nice but it’s off putting if not clean and even water had bits in it. Fortunately the girls made the most of it but it was an expensive mistake and I’d not go back unfortunately

Awful chai latte, not really good cappuccino. Service wasn't welcoming at all.

Beautiful cafe, friendly and amazing food

Your food is wonderful and the venue is cute. I would say as it is an Instagram place maybe get some better lighting as it is a little dark with it been below ground. Also your staff could be a little more helpful and enthusiastic when asked to take a picture. Not like it’s a chore or they can’t be arsed. After all, this is the main reason people visit here.

Its a cute cafe for instagram. Food is good specially their cake. But a small cafe, so not much to do.

Perfect city-centre brunch spot. Helpful, friendly staff and a great choice on the menu - from Katsu Chicken curry to pink burgers! All very instagrammable and girlie.

Pinky vibes, good for insta pics, good food, and the best service.. love it so much💗

We went to Sass expecting quality food and it was far from it. The location and venue was to an okay standard and we got seated in a nice spot in the restaurant so can’t complain. Staff were welcoming but then once we ordered our food it all went wrong. The ordered eggs florentine and the eggs were very dry and over cooked. The bread they were placed in was chewy and tasted raw and didn’t seem cooked or toasted. At the point we still hadn’t received half of the drink we ordered so we asked if there was any update. the girls were very apologetic. We then asked for tap water and the glasses were filled with dirt. Then the two drink which we waited over 30minutes for arrived and they both didn’t taste anything like they said they should tasted of which were Nutella hot chocolate and a red velvet latte Which were overly sweet and just filled with pink cream. Overall I would say the restaurant should focus on the taste of the food instead of the presentation

We visited cafe sass today for a hen do, we had a party of 14 which we had booked over a month ago and also pre ordered everyone’s mains two weeks prior to arrival. On first arrival, I was quite shocked at the cramped interior as from pictures/videos I’d seen it looks much bigger and put together than it was. This wasn’t really too much of an issue as it still looks decent. Everything went downhill from the moment we sat down, we ordered our drinks and sides and then proceeded to wait 45 minutes for the drinks to be brought over to us, at least 5 of our party had only ordered water. We then had to send two cups back due to them being dirty along with cutlery being dirty, one of the servers placed their tray on top of one of our cutlery set which then again had to be replaced as it’s poor serving skills and unhygienic. We were then told our mains would be with us shortly to then wait another 25 minutes, four of the party had ordered poached eggs which came hard boiled and all of them were sent back along with everything being completely bang average at best, we then proceeded to wait a further 25 minutes for our sides, so we had finished our main and then got served chips as a desert! The staff constantly apologised through the service for taking on too many walk ins and for all of the above. We had paid a deposit for the booking and told them we honestly were not happy to pay anything more than the deposit as it has been shockingly bad to be told, the manager hasn’t turned up and it’s was every single servers first day, no one had training and the chef hadn’t turned up. This place shouldn’t have even been open! The server phoned the manager and said we had to pay another £100 for the meal or the would phone the police on us! The delightful male server made one of the girls cry by shouting at her and to top off the experience we left and our gluten intolerant friend had a gluten attack and is now severely unwell. P45’s should be handed out by the owner to the majority of the staff base by the looks of it. Avoid this place like the plague.

Had a wonderful lunch today at SASS would 100% recommend Emma the barista her coffees an milkshakes are fantastic an all the staff friendly an very professional, cool vibes

Had lunch there today, excellent service, the barista I think her name was Emma made me the best coffee, we were served by Lucy, lovely girl will definitely come back.

Interior was nice but the food was absolutely terrible! The shakshuka was watery and the bread that came with it was not even toasted properly and was stone cold. It tasted bad and was just a sloppy mixture of tomato purée and water with a hint of some vegetables/egg. The burger buns were also not toasted and were cold. Only one person working in the kitchen and one waiter. Slow service and expensive! Save your money

Table had a dried on stain. Knife had a dried food in it. Pot hole in the middle of the room. Server was lovely and swapped over the knife when asked. Ordered eggs royale - poached eggs were overcooked and the smoked salmon had been cooked, suspected maybe it wasn't fresh. Salmon was really salty too. Not one for confrontation though. I heard someone send their food back as they found hair in their salad and didn't want a replacement. We didn't want to stay any longer but also a bit shocked at the automatic service tip. Wouldn't return.

Brilliant little place. Came with my fiancée and our daughter they had someone playing Elsa from frozen who was amazing. The food was unreal, I chose to have the SASS BURGER with salt n pepper fries couldn’t complain at all was one of the nicest burgers I’ve ever had. Plenty of food and hot and cold drinks. Lovely place to bring your daughter/niece.

Very pretty and instagrammable. The mains were ok but the desserts were amazing. Thanks Lucy for the great service. Would go back again.

After reading the reviews I thought I made a mistake about booking here, but it was lovely! Good service the food was lovely polite staff. I gave 4 stars instead of 5 because the seats could of done with a wipe where we was sitting but they had probably just had customers who had left , and it is the popular seat. I will go back

Absolutely shocking service. Staff were rude and staring at my friends and I for the whole meal. I was served cold pancakes. Service fee added when we did not want to pay. Very rude. 0 stars. Stay away from this place !!

i love this place the is so cute and the food tasted amazing especially the latte

Took my daughter here today for late lunch/early dinner: first impression was it’s no where near as classy as it looks on its website or social media, the floor was dirty and had holes in the vinyl. Menu had a good variety but they didn’t have some items in stock, lastly the food was average if not poor. I couldn’t chew the chicken on my burger so tried to cut through it with a knife and that wouldn’t even do it 🤦🏼‍♀️ Such a shame as really nice concept and location but could be so much better. We didn’t stay for dessert in the end and went elsewhere despite paying for four hours parking

Amazing brunch with the girls, came here for a little bite to eat and a catch up with my friends. The staff were lovely and very attentive. The food and drinks were delicious! I got chicken and chorizo pasta and a hot chocolate and was really nice. I’d highly recommend this place! It’s literally pink heaven.

The place is very nice and the sweet delicious

5 star decor, 1 star chef! £7.00 for a Luke warm coffee, overpriced bland cold food, stale bread - would not feed it to my dog. Extremely disappointed with this experience as we had this booked on a girls trip, we had to pay for ANOTHER breakfast elsewhere as we were all still hungry. My advice would be to provide the chef with their p45.

Paying for Pink. Overpriced food, only to be disappointed by over salty salmon, poor chips, and a tasteless macho latte. Staff also came off as rude and unbothered. Seems that the only thing going for the place is the aesthetic.

We booked this cafe about 1-2 weeks before hands for a birthday of our 2 friends. I mentioned it all in the message when booked. On the day of the booking, our friend went in first (who wears a turban) and she said the moment she walked in, she felt the judgy unwelcoming eyes of the employees. They made her feel so uncomfortable. We came with 2 kids and they we’re almost uncomfortable of the kids. Kids were holding salt and they pulled it off of them. Food was absolutely terrible. Waiter looked soo grumpy and we really felt eyes on us. We were going to blow the candles there but as we felt so uncomfortable, we left without that to go to another place. We will never come back to this place again and I really do not recommend anyone to go to. I have mentioned all these nicely to the manager, yet they also did nothing and still charged us a full price. Everyone seemed really amateur at this place. What a waste of time and money!

I went for 2nd time for my mum in laws birthday and staff were not friendly and tidying plates whilst still eating and felt like getting rushed

Love love love !! Such a sweet little cafe and lovely staff .. good choice for a healthy brunch

Tastes okay but price is unreasonably high

Not what they advised on their website. We waited well over an hour for our food, as was everyone else in there. Poor communication with staff, when the food came the order was wrong twice and then they tried to charge us for it. No atmosphere, food well over priced, and not even presented nicely. I've eaten better and cheaper in a back street cafe . Would not go back nor recommend. I had booked this for my daughters birthday and was embarrassed to have taken people there. Such a poor experience, and it could be a gold mine .

Totally disappointed!!!!the food took basically an hour to prepare(food that u could make in 5 minutes at home) and tasted like nothing!!the prices are disgusting £7.50 for a latte that is bearly warm and taste like nothing.This place needs a manager and a cook because this was probably the worst experience we have had eating out so far.

This was the worst experience of our lives! Came here for brunch with my friends who came up especially and food was cold, overpriced for what it is and staff were rude and had nothing ready for us. Won’t be returning!

Nice spot, food took an hour to come out unfortunately but it was lovely. There is no alcohol.

The aesthetic is alright and so was the food but the staffing was not good could not see a single smile not good tone or service and even though we booked and there were plenty of free seats we were sat by the door in the corner with flowers on the wall in the way and staff were sat in one of the best places. The aesthetic is way better than the service.

This little spot was amazing please bring one to London and bring the staff too they were absolute diamonds. I reserved the wrong date for my friends hen brunch but they not only accommodated us they went out of their way to look after us. The staff working the morning of the 23/07/2022 are absolute diamonds thank you for looking after us. The food and decor was also an absolute dream

Stay sassy, and kickassy! The place| totally has this pink flower garden/ chic girl vibe to it. Pink pink and more pink 😍💕 super girly location. The decor and interior design of Sass is fabulous, stylish, instagrammable and full of beautiful pink tones, stunning luminous lights, flowers🌸, bird cages, a beautiful pink flower telephone booth, and pretty and cute pink furniture. Location| Silkhouse Court, Tithebarn St, Liverpool L2 2LZ 🇬🇧 It’s less than five minutes walk from Moorfields train station. Opens| Monday to Friday 9:30 AM - 6 PM Saturday 9 AM - 7 PM Sunday 9 AM - 6 PM Staff| Lindsey and Amber thank you so much for the great customer service 🌸💕 They explained the menu, gave us suggestions, were so polite and made us feel very comfortable 💕🙏 Really enjoyed chatting with the girls and have nothing but great feedback for the staff 💕😘 Food and drinks| The presentation of everything from the drinks to each plate was absolutely gorgeous 😍🤩😋 Every dish we had tasted lovely 😋 and the portion sizes are really generous🤤😍 To drink we had: Emerald matcha latte £7.50 Biscoff frappe coffee £5 Summer fruit splash - £4 Lucky charms latte - £7.50 Coke £1.50 Diet Coke £1.50 To eat we had: 2X Benedict £17.00 Chicken burger and fries £12 Smashed Avo with base sour bough £9 Salt and pepper fries £4.50 Overall|Thank you so much for having us we had a lovely girl's brunch date and we will be back again for sure 💋💕🌸 Please check out my Instagram @queenzee93 for a short video review of Cafe Sass 💋

The only reason to go to this place is the look. £7 for a mermaid latte that was lukewarm and tasted of nothing. The avocado toast was like what you would make at home in a morning rush. My partner’s poached eggs were over cooked. Some really simple, inexpensive tweaks could make the food way better such as using larger portions of better quality bread, some seasoning (lime, garlic salt and black pepper for example), toppings and garnish etc. The one star is for the side of fries which to be fair were really nice. For £37 for two lattes, two very small breakfasts and a side of fries, it should be better. I’m guessing there aren’t many returning customers.

Great place looks wise, food was lovely….. service was shocking, waited 25 mins for a drinks order while other tables after us where getting served and got everything much quicker, then drinks order came wrong and food came before drinks, not even an apology either for any of this, was in there for hour and a half and only ordered 2 coffees and pancakes, very pretty place and food was lovely but service was not the best and very slow.

Visited with my 13 year old daughter for brunch during the week and it was very busy! Would definitely recommend reserving a table in advance. Gorgeous place with huge portion sizes! Food and drinks beautifully presented, staff were really friendly & prices were reasonable. Would definitely return.

Amazing food. Even better service. Highly recommend

If only I could give 6 stars I would be definitely doing that, this place is a little gem. Took my partner for some brunch as Moose was full and I'm glad it was because this is our new place to go! The eggs Florentine was insanely good. I opted for just a regular latte, coffee was really smooth. My partner chose a Lucky charm latte which she had seen on Instagram WOW incredible! The staff were really friendly and attentive and the atmosphere was really relaxed which was nice. Can't wait to go back!!

Place is getting 2 stars as only for the decor. Sat down to wait 15 mins to come over to take a drink order. Waiting another 15 mins for the drinks to come over. 3 floor staff to literally been stood round talking. My latte was cold. Ceaser salad croutons were stale. Friends burger said the bun tasted weird. No check back to see if our food was ok. Had to ask for the bill. And they even add a service charge! Very disappointing and overly priced.

I stopped here to give this place a try as it looks nice from the design! But the food is horrible they design it but when you have a bite it’s another story 👎🏼 the french toast wasn't done properly, and it tasted like burned eggs and the toast it doesn't taste even nice:/ they also say that it has Nutella but that's not Nutella chocolate don't fool the customers we know how it tastes(: horrible experience for sure won't come again I did complain about it in front of them that I did not enjoy/like the taste of it but still not caring if you do or not. Bad

Food tastes as good as it looks! Beautifully decorated inside and out, and the staff and very friendly and helpful (especially the blonde irish girl) 😉

Amazing cafe. Foods great and staff very friendly. Would highly recommend you won't be disappointed.

OMG this place is the most iconic Café in liverpool to have instagramable food and drinks!! The food is soo delicious as well as the drinks!! Would definitely recommend 100% I would definitely recommend trying the sass burger and the strawberry and coconut refresher!! Omg the best thing your mouth will ever taste, The staff are sooo friendly and helpful well done girls keep up the amazing work!!

amazing food & amazing service from the girls. Couldn’t recommend enough !!!

I would definitely recommend sass, I was in this morning for breakfast it was amazing, the girl server called shauna was lovely and very helpful, amazing staff, well done

Had such a gorgeous time here, the food and drinks were amazing and the girls serving were really nice and attentive. Definitely be back!

I would 100% recommend to go to Sass café the burgers are to die for (The Sass Burger to be precise) the lattes are amazing and the strawberry and coconut refresher drink is the best thing you’ll ever taste in your whole entire life!! The staff are soo friendly and so welcoming keep up the good work girlies! And the Rose lemonade drink is so refreshing and so dainty. The most instagramable cafe around!!

Was super excited to go here only to be deeply disappointed. I asked numerous times whilst waiting for my little girls bananas that they be plain (she has an eating disorder that makes her extremely fearful of different food. To see they had things on menu that she, d eat made us so happy but when the bananas turned up covered in sugar dust it was as if we was the problem (although I'd ask waiter a few times to please make them plain and he knew) He sent them back and the chef and himself merely changed the plate and turned the bananas over. I'm just lucky my eldest daughter noticed and that my little one never ate a piece or she'd of thrown up. This ruined it for me completely which is upsetting as its hard to get my little one with special needs to eat out and this could've been a place we'd of visited regular if they'd of gotten it right. Paid the bill and left as I'm not one for confrontation, realistically I should've complained and not paid for that dish but with my child's anxiety it wasn't worth causing a scene over £4.80. More gutted that it's now not gonna be somewhere we will return as staff didn't match up to the hype.

The food was nice, but we are yet to receive our £30 deposit back after being promised a refund 2 weeks later, very disappointed.

SASS CAFE LIVERPOOL Not the review I thought I'd be writing about such a pretty little "instagramable" cafe but here we are. Booked a table here for 13 girls when in Liverpool celebrating a 30th birthday. Paid a £65 deposit for this. A few weeks after booking I got an email to say my booking had been cancelled without explanation...after several ignored messages I eventually got a response and the booking was reinstated, this happened a few more times but I was assured the booking would go ahead. We arrived, very pretty and picturesque although it defintely looks nicer in the pictures than real life. We were sat at two separate tables and the group was split which was a bit disappointing. The service was slow and took around 20 minutes for our drinks to come, fine. Our food was pre ordered and eventually arrived and was also fine although missing one order which was quickly rectified. Then came the bill, I was told the £65, deposit would be removed from the bill which the manager then claimed had been refunded "due to an error in their system" and showed me an email to say it would arrive back in my account after 5 working days ( we are now 8 days down the line and no refund) I've sent an email and several messages have been read and ignored, made phonecalls which have been ignored highly unprofessional and its just plain rude!! Very disappointing customer service and theft of £65!!!!

لايوجد مدخل خاص بعربات الاطفال او الكراسي المتحركه .

This place was on our top list places to visit in liverpool. This place look so nice and cute on the outside and when you walk in it looks even better. Ths place was made for picture and instagram. We order red velvet latte and nutella hot chocolate. Both drinks were very good. After we order french toast with bacon and avocado toast with poached egg. Again both food were very good. In the end we paid £27. Can lie this place is very pricey but you get what you pay for . This place give you the wow effect and is have cost . But this place is definitely worth visiting.

Beautiful place for brunch, best for taking pictures for your feed. Food, drinks affordable quick service and friendly, exceptional ambience. Must visit .

I had a coffee and french toast nutella were 😋

Having followed Sass on Instagram for a while we were looking forward to trying it. Quite shocked when we entered as it looks better on the pics, felt a bit more dingy in real life. I wouldn’t visit if you have a wheelchair / pram as it has stairs and no ramp. Tables were not clean and the heating was on full whack so it was far too hot. Food wasn’t great to be honest, expected a lot more. Friend sent her eggs back as they were cold and when the waitress advised the counter staff they said “no they’re not” or something like that. They changed them for her no problem though. Front of house staff were all really friendly and really lovely it has to be said, couldn’t fault them. Only thing when the bills came we didn’t get a print out of the receipt. We weren’t really bothered and assumed the printer had tan out maybe but seeing people mention on other reviews a hidden service charge maybe this is why? Wasn’t the absolute worst but definitely underwhelmed and wouldn’t go back. A shame because it’s got so much potential and the girls were so nice. Also the refresher drink just tasted like concentrated sugar syrup / cordial. Not sure if management consistently try the menu items but if they do I’m sure they’ll see there’s a lot left to be desired. Floor was a bit scruffy and table wasn’t majorly clean either. Definitely spent the majority of the budget on the flower walls. I’d give the place a deep clean and maybe review the quality of the menu items. Halloumi fries were boss tho.

I found this cafe walking past with my mum and i've got to say it was absolutely beautiful. I booked ahead and asked to be sat at the flower table and it was absolutely gorgeous. Truly an oasis in the city. The lattes were utterly gorgeous, we were all endlessly taking pictures of everything. Highly recommend!!

Not just a pretty face!!! Beautiful venue, on the ball staff and delicious food. Well done.

Food took too much time. Maybe more than 30 minutes. Most of the time there was no waiter.

This place is the ultimate girly date location. So weather your out shopping or maybe on a weekend away I recommend it for brunch! So good and the lattes are amazing. My little girl loves me bringing her here the cakes are so good.

Fab food fab service highly recommend a trip here if your in Liverpool

Fabulous breakfast & coffee ☕ 😋....highly recommended this establishment

Visited here for the first time yesterday and loved it! The venue was gorgeous and very instagrammable. Staff were lovely & friendly. Food & drinks were yummy! Definitely recommend ⭐️⭐️⭐️⭐️⭐️

OMG, This place is just amazing. We had a lovely Christmas girlie afternoon in this lovely and pretty place. It was just perfect from start to finish. Loved everything about this fabulous cafe. The food was amazing and the hospitality was just fantastic. The staff couldn’t do enough for us. Will deffo be returning in the New Year .

The cafe was very instagrammable with its neon signs and floral wall installations. The food was a little letdown. I had the French toast with Nutella and the emerald latte. The matcha wasn’t very strong and wasn’t whisked it thoroughly so had chunks at the bottom.

Thought this was a beautiful little cafe, and staff were very lovely. Drinks and food were good too.

Found this gorgeous little café hidden on Tithebarn Street all pink, glowing and welcoming. We were lucky enough to go when it was very quiet and early and got a booth that was stunningly decorated. The café is cute and colourful and covered in flowers. The booth we sat in was amazing, the flower table and neon lights just enhanced our experience and we were spoilt for choice with the menu. Service was excellent, so friendly and attentive, giving us advice on what was best on the menu. Everything was like a little miniature work that, the drinks looked amazing visually and tasted gorgeous and the food was just fabulous. Can’t wait to go again, such a treat!

Rude and unwelcoming. Over priced, they add a service charge without telling you. Bugs flying everywhere and say they’re fully booked when they aren’t. The bar staff just snarl you the whole time and make you feel uncomfortable it is not worth it.

Decent coffee, very very ready for Instagram. My 10 year old daughter loved it, especially the smores hot choc

Really lovely experience with my friends and both our daughters. Staff were so friendly and service was great. Food was absolutely delicious and reasonably priced. Would definitely return on my next trip to Liverpool!

If I could give more than 5 stars I would. Visited here for my wife's 30th birthday travelled from Birmingham. Always wanted something unique. I tell you I was extremely shocked with how good the service and food was. The staff were excellent, accommodating and professional. I havent seen my wife this happy to be in a place. The food was outstanding and the drinks where just beyond creative. For her birthday we recieved some treats and were on the house. I would travel up here all over again thanks Sass for your amazing day

The french toast is the best , nice place to visit at to take photos 😬

Often pop by for a Hot chocolate orange and am always served promtly and politely. Love the drink also

This is my new local coffee spot! The food is amazing and both food and drinks come out looking absolutely fab, staff are welcoming and friendly can’t wait to come back

Love this place! Went with friends for a birthday and the staff made it so special! We will definitely be back to soon 💖

Food & drink look and taste incredible plus the servers here are amazing 🥰

Amazing food and amazing drinks, staff really friendly and attentive. We will be back

If I could give zero stars I would.. Came from Chester with my daughter to try this restaurant out as we seen how wonderful it looked on Instagram. Was very disappointed. Food was not what it looked like on Instagram, also came out cold and very quickly for my liking which makes me think it has been made for a while. Staff was incredibly rude and looked like they didn't even want to be there. Need some huge lessons in mannerism!! Left angry and very hungry!

BLONDE WOMAN WAS RUDE!!! . i came all the way down from london for a trip but whilst here i heard about it, wanted to give it a try so i booked. since i sat down at my table i was getting nothing but rude glares and spoken about between the staff, yet when my boyfriend went to the loo she loitered outside and attempted to speak with him LOL staff need sacking then the cafe may be decent. they looked like they hated life and didnt wanna be there along with rude to probably make customers leave. DONT WASTE YOUR TIME OR MONEY RUINED MY TRIP food was also cold and over priced.

Something different and unique. When we finally found how to get in...the doorway is down a slope next to the gym we were greeted warmly by a waitress. Had a very large slice of delicious cake and tasty coffees. Very prettily decorated

Came to the café today and I am absolutely appualed with the service and the immaturity and rudeness of the staff. Firstly, the food was really cold and had to be sent back. Secondly I was overcharged by £10 and service charge was £4.95. Disgraceful. Please check your bills!

The food was over priced for quality/quantity. the wait was so long and the food was below average. But the most surprising aspects was the £2.50 service charge. Recommend not to buy egg benedict as one egg was overcooked but other was undercooked and the hollandaise sauce was slightly sweet.