Saracens Head in Trafford

Had lunch here a few weeks ago. Our food was plentiful, hot, tasty & beautifully presented. Service was very good too. It's a large pub & is in need of a spruce up, both inside & outside. It looks grubby & for that reason alone, I'm afraid, we're unlikely to return until a refurbishment has been done.

The best part of my visit was getting in the car and going home…. Service was poor. Overpriced drinks .. Roast dinner was awful . Still frozen roast potato’s. Kids meals I could have got from Iceland and they are charging over £6?? Would not recommend. So many better places just round the corner to choose from.

When we first arrived at the pub, the view from the car park wasn't great it looked a little run down and needed some tender loving care. Come on, GreenKing, get your finger out and maintain your asset. Back to the review inside was very nice the food the was good and the staff very friendly full marks would I go back yes 😀

Visited the Sary's for a quick lunch . Disgusting meal in a grotty pub , used to be so nice with decent food and surroundings. What a shame .

I hate leaving reviews but I felt like I had to today, had a table booked for myself hubby and 4 kids, upon being seated we were just left no one asked us if we wanted to order food or drinks after 20 mins we asked one of the waitresses if we could order..food came and can honestly say it was the worst tasting beef Sunday roast Iv ever ever had the beef looked like u could throw it at the wall and would stick, so thick and fatty the potatoes were like bricks I couldn’t eat it! On complaining to the waitress she took the food as I refused to eat it and disappeared for ten minutes..came back and said Iv just been to hell and back for you with my manager!! I said why she replied well the manager was refusing to take it off the bill but I insisted you hadn’t eaten it so she’s just shouted at me!! I was so shocked by the overall customer service and the food was diabolical..kids chips undercooked but their not fussy so they ate them will never ever return here again so disappointing

More than disappointing visit on the 18th May. Pre booked table for 17 people, right from the initial booking process did things not go smoothly. Turned up to be told someone was sat on our table drinking, no reserved signs had been put out. The ‘table’ that was meant for us was 4 separate tables in the corner rather than one large one for all 17 of us. The pub was 90% empty so I asked to push tables together instead which the staff member rolled her eyes and huffed. Huffed again when asked for a high chair, even though I specified room for 2 buggies and two high chairs when booking and sending the pre orders. No one came to ask if we wanted drinks. I ran through the pre order with the waitress to find out they only had half of it! I told her I’d write the rest down for her, she then asked if I had a pen to do so! Our table was booked for 1.30pm, at 2.10pm they came to say food would be another 15 minutes. The adults were hungry, let alone the 5 hound children we had with us! When good came and hour after sitting down it was mediocre to say the least and two of the orders came wrong even though they had a PRE ORDER! again no one came to check on it. They cleared half the plates and asked if we wanted to wait for desserts.. knowing how long it took for mains we said no we were ready, to which we waited again.. When I went to pay the bill at the till, no one could find out order on a table. They had to check with the kitchen, who didn’t know. Then go off and ask the server who then said it hadn’t gone through so we waited again while they put it through the till. We’ve been coming here for years and this service and food was shocking! It was a sunny hot day and the place was dead, what does that go to say? We had family visiting from down south and we were embarrassed and wishes we’d held the lunch at home or a different pub, we sure will next time! I emailed this complaint directly to the pub on Tuesday and asked for a response, it’s now Friday with no response so I am sharing my experience.

Appalling don’t want to sit and listen to the escapades of the staff the night before while waiting for food which when it came was inedible

Abysmal is an understatement. Avoid at all costs. Spider in one drink, fly in another. Waited over 2 hours for food, when the starters eventually came one family member got told “got no wings left you’ve got this instead” and was handed a plate of chicken nuggets and another family members prawns STUNK of fish and were soggy so clearly not fresh (or edible). Mains came cold and resembled tasteless EXTREMELY OVERPRICED slop. Staff are rude stand having a chat and couldn’t really care less about customers. Tables, walls and floors are sticky / dirty and the toilet is like something from beruit. HONESTLY do not waste your time coming here.

My husband had booked a table for a meal at The Saracens Head to Celebrate my birthday with our Family. Upon arrival he said to the lady we have a booking only to be met with "what for food"? We said Yes,..."oh well our tablet has broken, we weren't aware we had any bookings and the chef has gone home" we were told. Not very professional. Just a thought, perhaps print off the days bookings at the start of the working day. Although we won't be returning. Fortunately I called another restaurant minutes away and they were able to accommodate us saved the day.

We took our grandchildren to the soft play they loved it obviously. Booked a table for Saturday at 4.30pm after the play, We were the only table in the whole pub I was Astounded it’s always been packed with family’s After eating I know why. Awful food Kids meals were sound though. Chicken pie & nachos with chilli bloody awful This use to be a wonderful pub with excellent food, not so now Two staff just sat at the bar chatting But have to say the two younger ladies were fantastic with the girls. Missed drinks and missing items on one of the children’s meals but couldn’t raise anyone because they were dancing at the bar, while the other two just sat on the bar stools and chatted Sorry to say Will never be back for food

We visited last Sunday (3rd Feb) and it was very disappointing unfortunately. We were really looking forward to our visit but after walking in, we had to ask about seating as the three staff were sat on bar stools chatting and gossiping and took no notice of us. Then we ordered 4 x cordials and were given 4 x fresh orange juices instead. The Sunday lunch had 3 meats, I specifically just asked for the 2. Meat was awful, chewy, bland and unedible. I asked for specific veg as I am a picky eater and was given the opposite- asked for Carrot & Swede mash (no mash given at all) asked for no brocoli (give loads of tenderstem) I thought it was awful, barely cooked roast potatoes and tasted out of the freezer bag and into the oven not home made as advertised. My children had kids meals which looked awful and had hard peas served. Husband enjoyed the chilli and gave it 7/10, nothing special. We didn't stay for desert as very disappointed with the mains. I went to the bar to pay and intended to share my feedback, however we were not asked once how our meal was or was everything OK, the lady taking payment seemed busy and it wasn't fair to feedback to her when she hadn't taken then order or messed it up with 4 errors. We left without saying anything but wouldn't return I'm afraid. I thought poor quality food, poor service and not value for money. I wish the pub well as in a gorgeous spot, great garden and play area so ideal in many ways but not for me I'm afraid.

Fabulous Sunday dinner, good range of beers, Yorkshire puddings were lovely, cauliflower cheese was great, good value, highly recommended.

16 for Sunday lunch. Beautiful food with excellent service. Staff couldn’t do enough for us. Would definitely recommend 😀

Beautiful pub in a beautiful location only 5 minutes away from Dunham Massey National Trust Stately Home and Gardens. In fact, we had lunch here then went to Dunham Massey. We had the Stilton and broccoli soup and steak and ale pie with hand cut home made chips. Absolutely delicious. Staff couldn’t have been more helpful and friendly.

The food was average at best. Considering that there was only one other table occupied, the service was pretty slow. I wouldn't bother again.

We came here for my son's birthday lunch early August. 3 members of our family had gammon and my husband said it was very good, ie lean, cooked well etc. The staff were friendly. The menu had a good choice of traditional dishes, which is why we went as our son is quite a fussy eater. It is a traditional pub with traditional pub food at reasonable prices.

12 of us Came in today for lunch, it was lovely and very reasonable all the staff are very friendly xx

Disappointing and expensive. Two of us had sweet potato curry which came with overcooked (almost burnt) chips and rice. I'm pretty sure the curry was bought in as I've tasted it elsewhere. Presentation was sadly lacking. Our party also had a vegan burger and that was a very small bun as burger go. It incuded in the pile button mushroms that were difficut to handle in a bun and the overdone chips included

Attended as a large group on a Saturday, meals took a while to arrive and when they did only 3 meals arrived and it took a further 30 minutes from these dishes arriving for the other 7 to arrive and then there was a missing dish. The manager was apologetic but this ruined our experience and the quality of the food was tasteless and poor presentation. Gordon Ramsay would have shut the place down. I hope the place improves as we have been previously and had a good experience.

I chose to have my daughter birthday here, everything went smoothly! The staff were more than helpful, they made the day feel so special for my little girl! Party food was lovely, so much so that my partner (the fussiest eater ever) filled himself up on party food! All the kids really enjoyed themselves, some parents went over to the restaurant and ordered themselves some food which they said was lovely and recommended I go and try something, to my surprise the owner gave me my meal for free as a thank you for booking my daughters birthday at the play barn (the food was also amazing)! Thank you to all the staff at the play barn and pub/restaurant all parents and children thoroughly enjoyed themselves! See you soon.

Hi Nice atmosphere friendly staff Food was was OK drinks were good and the prices were reasonable the seating was comfortable and adequate outside as well the the toilets were clean and tidy will recommend it

What an absolute awful experience we had at the play centre. After receiving no response to my complaint I have no option but to review this place. We attended a children's birthday party beginning of July with my children and family members. A disaster is an understatement from start to finish. Both the staff members were more interested keep nipping out for a smoke than the children at the party. They were rude and scruffy, not what we had come to expect of this once lovely little playcentre. No party games were played or mascot as promised. The child's mum had to ask for the food which arrived just as the party was finishing (some children had already left). We had to ask for the ice cream which they didn't want to give. The party bags had a couple of plastic toys and that was it. The poor child's mother was distraught. All this money for a bit of a play and a kids meal. At one point I walked out to my car to be greeted by one of the playcentre staff round the corner in a cloud of smoke which lets just say was more of the herbal type cigarette than your everyday cigarette if you know what i mean. What type of place lets their employees smoke that stuff while working? Do yourself a favour give this place a wide birth.

It was so amazing the roast dinner was lush the staff were so kind especially the the owner he is so kind to every one

I visited here today for my birthday lunch with my family. The service was excellent and the food was spot on with everything piping hot and all arriving at the same time. I'll definitely be back and will recommend it to friends and extended family.

came here for mums birthday great service friendly staff tasty food. Staff brought out the birthday cake for my mum and lit candles ect. Would come again

Lovely food and great friendly service, would definitely return and recommend to others :) also it's dog friendly.

This place was recommended to us. Great place great staff. Good food. Will definitely go again to try the Sunday Lunch.

Fabulous old pub, with great kerb appeal. Greeted at the bar by a lovely lady with a lovely personality and a lovely smile, who made us feel really welcome. We sat down with our drinks, and after choosing our food from the menu, another member...

Having previously visited this venue on a few occasions and enjoyed the experience, myself and four other family members booked for this evening. On our arrival there was no record of my booking, however I was informed that this wasn't a problem and we were...

Sunday lunch was lovely. Roast beef and Turkey was perfect, lovely veg and a great Yorkshire pud. Team were welcoming and happy.

First things first, the food itself was actually good so no complaints there. Unfortunately... We had booked a table, arrived on time, were shown to our table and given menus. After being told to order at the bar I duly did so only to be...

I booked a table for 5pm and I arrived and there was no food to be served as they said they had got no food left to serve so this was a awful Father’s Day gift meal

Where do I begin, long story short, long term patron, booked for party of 10, tried to seat us on 8 seat table and squeeze together, Staff (Man ) threw a fit when asked for a table that was fit for purpose, throwing chairs around....

Call in for a spot of lunch at the weekend. It was like walking into an episode of the undateables! Staff swearing, shouting and screaming across the bar. Went outside and saw one of them drinking dregs from empty tables. Smoking outside then going straight...

Very very poor experience at this pub which used to be a great pub with a great atmosphere. Poor management and no team spirit and staff moaning about everything Ordered martinis and they don’t do them and the bar staff didn’t know what they were...

I used to come here and it was brill! Food was always lovely and atmosphere great! This time however was not the same! For a Friday evening, the atmosphere was dead, hardly anyone there! Food only served till 6 so got there just in time!...

Worst lunch experience we have ever had. Ordered sharing platter, soft drink and glass of wine, bill was a bit steep, upon investigation we were charged for a bottle of wine, no apology. The sharing platter was dull and bland, basically out of the freezer....

Dirty unclean pub and tables outside and in the restraint area. Staff are also incompetent and don’t seem to know what there doing good was cold and very expensive £7 for a soup and the pint and wine prices are awfully expensive will not return...

I wish I had read the other reviews before we decided to have lunch at The Saracens Head. A lovely Sunday so the outside area was quite busy, inside however was very quiet and we had the choice of any table. Seemed a little cold...

Got a lasagna worst iv ever had in my life 5-6 sheets of pasta under cooked, dry and the tiniest piece of beef will not be going again.

Had a table booked for 12.00pm today..... We had to ask for menus, then they got my food order wrong, had to go to the bar to order drinks... Then to top it off went to the toilet before leaving and 2 out of the...

Me and my partner had read some reviews before visiting.Some good some bad. We ordered the saracens burger and it was to die for!!( We definitely will be ordering that again).From what we could see there wasn’t Much staff around,We was seated very promptly and...

Don’t bother! Firstly we had to get our own menus and ordered our own drinks at the bar. After waiting an hour to be served we finally got our meals! The Sunday dinner was acceptable but the chilli con carne was the WORST I’ve ever...

The worst experience I’ve ever had! Booked a table for 7 which included a 2 year old! 2 of our party were elderly, one of our party was not able access the main dining area as they were unable to get up the 3 steps...

After reading some reviews , bit nervous, we were presently surprised. Food and service were great. Would definitely return

After seeing some awful reviews I did not hold out much hope for good food. However,all food is now fresh and cooked to order. Menu us lovely with beautiful sharing platters. The kitchen seems to have really pushed themselves to provide really tasty and good...

If I could give 0 stars I would...we made a booking 3 months in advance for Easter Sunday for our family lunch. When we arrived the new manager Louise Howe said that our booking wasn't valid and they couldn't accommodate us, she was mean and...

Called in on passing on a Wednesday evening, the restaurant had a lovely, warm and welcoming atmosphere. Ordered food and drinks, drinks arrived swiftly, Coke needed changing due to the mix running out but the waitress sorted this quickly and replaced with a bottle whilst...

Cold reheated chips. Burger was dry really horrible. Husband wanted med rare steak, got rare. It took 25mins from the time he finished his starter to the time the mains came out. Place really went down from the last time we were there. Will NOT...

Really surprised iv just come on here to do my review I don't get how people our complaining to be honest I work in hospitality my self I booked this few months in advance for me and my mum and my two sisters the pub...

We booked here for Mother's Day We arrived at the pub And we're seated swiftly by a very polite young lady you could see from walking into the pub the pub was extremely busy We had 10 people on our table We waited around 30...

Just moved to the area went with family for a Mother's day meal a 5.15pm booked meal finally served food at 6.50pm, before that they took drinks order on arrival but still managed to take 30 min to serve those blaming a printer even though...

I came for a Mother’s Day meal which my son booked . Unfortunately the menu was limited to a Mother’s Day special with only two vegetarian main choices. Never one did I want so we settled on a few starters . The waitress took our...

We have been regulars at this pub for years. Since the new management has taken over, it has honestly gone down hill. We gave it one last go recently to see if it had improved as our past visits had not been great. Cold, lifeless...

Food was poor frozen chips which were sold as hand cut . Restaurant prices for poor pub food. Drive past next time you are looking for food

We were on table 13, unlucky for us :) Been here many times over the years, the last time I left a 5 star review. Unfortunately it’s gone down hill massively since then. It was fairly quiet for a Sunday afternoon, however we waited 1...

We booked for Sunday 11th Feb and was a little worried having seen recent reviews on here since the pub has recently changed hands. We didn’t need to be worried. The food was absolutely lovely. In our group we had children and vegetarians and everyone...

Six of us went for dinner to this once great pub/restaurant. The food in the past has always been exceptional, especially the steaks for me. I'm writing this as I really did not want to make a fuss at the time - we were trying...

Wanted to go and have the steak pie, that previously I had rated as one of the best in Manchester. Arrived to find a really quiet pub, with at most 10 people inside. Presented with a really poorly printed menu that I had to struggle...

What's happened to the saracens head in Warburton. Food rubbish, prices extortionate,service non existent. 5 items only for main Sunday lunch. Finished plates on table for half an hour with an empty pub of diners. No offer of deserts. All staff talking to each other...

Absolutely dreadful experience…a million miles away from what we had come to expect from the previous owners. No atmosphere, dumbed down menu, few customers, order at the bar, food was lukewarm and not cheap for a couple of pies We will not be back

Came in on Saturday afternoon, we didn’t book to be fair but they managed to seat us and it was only for 3 people. We got shown to the table handed knifes and folks with knapkins a very poorly printed menu and basically ignored. My...

Empty bar and restaurant, no atmosphere. Little choice on the menu New Year.Friendly manager and staff but not sure they have much experience and certainly not going out of their way to attract more custom with promotions like the previous managers were constantly trying to...

We have visited the pub a few times before Christmas and the roast dinners were the best we’d had. We visited on the weekend and it was a completely different experience. There was zero atmosphere, the staff didnt seem to know what they were doing...

Heard that new owners had improved since they took over from original owners, went to see this weekend if returned to a v quality establishment, food questionable, managers lack skills relative to their position, other staff amateurs as though they haven't worked in a large...

Had a lovely meal here. Fast and efficient service and a nice meal. Good price also for what it was.

We visited tonight as we had been passing on the way home. We were seated quickly but told there was 40 mins wait on food, we had a drink or two while we waited. We were looked after by a lovely lady who was on...

Absolutely shocking!!! AVOID!! we rang and booked a day before coming and soon as we arrived we were told it was an hour wait for food.. I had children so I was like ah okay well could I order starters for kids as anyone will...

If you're happy to wait an hour and then have two of the main courses arrive undercooked, several minutes later, this is the place for you! Average to poor food, undertrained and insufficient staff and not the slightest hint of an apology. A couple of...

Used to visit frequently with friends and family and heard it has new owners so went for lunch to try and support a new business, definitely won’t be going again! It was colder inside than it was outside, we did think about sitting near the...

Got there dead on 12, walked in behind a big table - no problems. However no one looked like they knew what they were doing. Customers had to find their own booked table. Took ages for us to be served for drinks, we ordered food...

Booked a table for six at short notice. It took ages to order a drink, and when they finally arrived one drink was missing and wasn’t served for a further 20 minutes. Trying to get the waitress o take our food order was near impossible...

Christmas family get together ruined by this place. Freezing cold inside, zero atmosphere and only 1 other table in which isn't a surprise looking back. Several choices on the menu were unavailable . Waited over an hour for our food, 1 order was wrong so...

Nipped in today for a drink whilst going past since I heard new owners had taken over. it’s been a place I have visited for family birthdays and get together a over the last few years frequently but It seemed abandoned, I was shocked to...

Went for a Christmas family get together x 9 people, only 2 other tables in, so not busy by any means, freezing cold room, wood burner not lit....no wood...poor excuse, took 1hour before order was taken, my first and second choice not available, when the...

Now under new management the Saracens is even better than it was. Food was absolutely gorgeous and the desserts were divine! Borh food & drinks very reasonably priced. Staff friendly and efficient and special mention to the quite frankly fabulous Louis who spoiled us rotten...

We booked a meal for 21 family members today and the food and service was excellent. The whole pub/ restaurant was lovely and warm and very inviting. The service was first class and the food was superb. My wife and I shared squid to start...

Went to the Saracens Head tonight for a meal. Amazing food, lovely friendly staff, could not fault anything and couldn't have asked for anything better. Highly recommended

I can't remember if I've reviewed here before or not but just felt like another one wouldn't hurt! Absolutely one of our favourite family go to spots. Whether it's just the four of us or the full extended 16 from both sides of the family!...

Visited as a family party of seven on a Saturday evening. The staff were very friendly and accommodating of various dietary needs. Offered alternatives even when not on the menu. Most of us ordered the steaks which were delicious and all cooked as we’d asked...

Ordered the Route 66 Burger. Looked amazing when it eventually arrived. However after a few bites I knew something was not quite right and after cutting it open it was completely raw. All 3 out of our table were the same. The waiter quickly apologised...

Family pub. At table service. Ham egg and chips perfect. Steak pie OK. Gravy unpleasant. I suspect it had red wine in. Creme brulee wow. Accessible toilet. Blue badge parking. 3 steps to enter restaurant.

Really bad service waiters stand around most of the time near the till took ages to get are food and had to get up in the end to ask for drinks... food was good but poor poor service

Over priced food for the quantity given. There were four of us that met up for Sunday Dinner. Three of us chose the large platter, that cost £17.95 for all three expertly "thinly" cut pieces of different meats. They were served along with one Yorkshire...

We attended today as a family, enjoyed the play area and drinks, however please do not waste your money and Order the food. We ordered some Light bites, one of which was a portion or Calamari which cost £6.95 when it arrived it had 5...

Soulless place - awful decor - food was just reasonable but expensive for what it was - felt like the works canteen but few there - so many better places in the area so will not be returning

It was quite a busy place and so that made it a little noisier than most and it was geared up for families. Good portion sizes and great staff. Just a disappointment that the had run out of Horseradish sauce with my beef. Very popular...

Booked a lunchtime meal for 11 people on the 6th August to celebrate my mothers 80th birthday. Staff were superb and very accommodating, food was excellent and the surroundings were lovely. It made a special occasion just that, thanks very much and an extra big...

Came for a quick drink and to meet my mother who is disabled. She was unable to park because all the disabled spots had been taken by selfish drivers, none of whom had disabled badges. I complained to the staff who passed on these complaints...

Lovely food and excellent service. A Very warm welcome and a lovely family place. We will definitely be back.

We dined at the Saracens Head in Warburton for my wife’s birthday. Overall everyone enjoyed their meals which were plentiful and well presented. I had a Ribeye Steak, which was cooked to perfection. The restaurant was busy and bustling as it caters for all ages.Personally...

Priory Inns never disappoint…we have just enjoyed another fabulous meal at the Saracens Head. The quality of the food really is exceptional but what make this particular pub/restaurant so special is the amazing customer service which, must be a real challenge given how busy this...

Our extended family recently met up here, I'd say service was a little bit thin, especially after your meal. Trying to get the bill took 20 minutes, I was gonna flip in the end. The food though is outstanding, especially the breaded camembert starter which...

Came for daughters 5th birthday. Personally not been for a few years but standards have not slipped. Easy booking and getting the table for 7 of us. Really easy to order food and not long to wait at all considering it was a busy Sunday....

I came yesterday for a quick bite to eat with my wife, we didn’t book as we were just passing and knew we may not get in as it looked busy. As soon as we came in we were greeted by such friendly staff. Our...

Visited here for Afternoon Tea with my Grandma. It was bloomin lovely!!! Great value for money, the food was lovely and the team were very friendly. Our waitress was Ellie. Nothing was too much trouble. The Manager Julie was really friendly too. The place was...

Been to the Saracens a few times for a pint and was invited by friends for a couples Saturday lunch with them and their young son. The Route 66 was a great chicken burger, lured in as I was by the sriracha and potato rosti....

On the 30th of march I visited the play barn with my two grandchildren. On bending down to pick up my granddaughter, the door fitting sliced a gash into my coat. It was fortunate that it was my coat. Had it been a child’s face...

Visited as a family of 4, was really busy as expected, however the service and food were both spot on, a credit to the team! Well done to all!

Excellent food and excellent service. The staff were lovely and made sure we had an amazing experience; 10/10 would go again.