Sapori d Italia Elevert Cafe in Sheffield

Terrible service i asked for a manager or the problem to be resolved and the staff failed - Avoid terrible customer service and staff who cant follow instructions

Been waiting 90 minutes for food and it’s still not here and they won’t answer the phone to atleast reassure us we aren’t being ripped off. It’s not 2.27am and no food

Came for last night at 9 o’clock, firstly was stood at the door stand waiting to be seated for ages, then I watched what I believe to be a manager approach a waitress to tell her we was waiting to be seated, where she clearly made a remark and rolled her eyes and head back which obviously set the experience off to an awful start. We was then served by the same waitress who had blonde hair and big eyelashes didn’t even get her name. She had a terrible attitude, was rude and didn’t give a shit really. She gave us an unwelcoming start and just an overall terrible service. She lingered around our table just waiting for the moment we put our cutlery down to snatch our plates and make us rush. I didn’t even want to be sat there she made us that uncomfortable, there was only two of us so we would’ve been in and out anyways. I’m a Senior chef at a well known extremely busy restaurant who has also worked FOH so to get this was shocking! I would never recommended going here! I understand you closed at 10 but that whole performance from your waitress was disgusting!!!!

Visited whilst working. The staff were very engaging with my young service user. We selected the all you can eat buffet. A wide selection of food was available. My only slight issue is with the atmosphere. Some of the tables are very close together so it can feel at times that your sharing a table with other guests! The quality of the food and cooking standards was spot on.

Made a booking for 6 Nov, didn’t get a confirmation email. Tried calling them but no answer. We went there hoping for a lovely meal and the place was closed, no idea if there was an emergency and they’ve not been around etc. Not great especially as they are usually excellent. Surely if you are closed for a bit, put something on your voicemail and stop the website from allowing bookings to be made.