Pizza Express in Sheffield

Came for last night at 9 o’clock, firstly was stood at the door stand waiting to be seated for ages, then I watched what I believe to be a manager approach a waitress to tell her we was waiting to be seated, where she clearly made a remark and rolled her eyes and head back which obviously set the experience off to an awful start. We was then served by the same waitress who had blonde hair and big eyelashes didn’t even get her name. She had a terrible attitude, was rude and didn’t give a shit really. She gave us an unwelcoming start and just an overall terrible service. She lingered around our table just waiting for the moment we put our cutlery down to snatch our plates and make us rush. I didn’t even want to be sat there she made us that uncomfortable, there was only two of us so we would’ve been in and out anyways. I’m a Senior chef at a well known extremely busy restaurant who has also worked FOH so to get this was shocking! I would never recommended going here! I understand you closed at 10 but that whole performance from your waitress was disgusting!!!!

Was great service by Leah very efficient and food was great especially the dough sticks

Pizza express? Brand name is misleading. We were seated at 12:05, the restaurant was not full at this point. I then had to call a waiter over after 15 minutes just to ask for some water. They eventually came and took out food order, however at 13:05 we decided to leave as no food had arrived. There were other tables around us that came in after us who had their orders taken and food brought to the table all while we were waiting. We were a table of 2 and our order was far from complicated. When we explained we were leaving, the waiter was very apologetic however there was no where near enough staff and the kitchen was overwhelmed. I will not be returning.

Really nice food, ours was still hot and tasted great!

Over an hour before we got our meal. No pine kernels on pizza as stated on menu. Two halves of cherry tomato! Pizza was cold. No return of waiter to check all OK.

Decided to come and try pizza express as it's been a while since I've been, and i didn't enjoy it before, but was told it is better now. The food was good. We did the 3 course meal and then paid for an extra main and shared the starter and dessert. We had the calamari for starters and there was at least 9 squid rings so very good for a starter portion. We then has the special pesto pizza and the garlic prawn. These were good thin pizzas, very big. We then had the sticky toffee for pudding as they didn't have any chocolate cake. The bill was under £50 so split between two I think is quite good. was definitely full when we left. The only downfall was the service. It took over 10 minutes for anyone to come up to us, and then when they eventually did they apologised and said that they were confused who's section we were in, so they wasn't sure who was meant to be looking after us. I was ready to give it another 5 minutes before we were going to leave. I appreciate them saying sorry, but was really not happy that it took over 10 minutes before anyone would even come up, especially when we saw the staff just chatting at till/bar not even considering the fact we had sat down

That is a child portion pizza not regular.. definitely not worth full price as is extremely tiny!!!! Also pizza should arrive at 4.30 and arrive at 4.55

Delicious food, they were good and accommodating about bringing out my daughter's birthday cake with candles etc.

The entire order was clap cold and we ordered some wedges, we opened the box and the portion size was just ridiculous

Very disappointed with the poor service we received from PizzaExpress Meadowhall staff. The staff member was very unhelpful when we requested a slightly larger table at 3pm in the afternoon. The restaurant was virtually empty but the staff member refused our request. Her excuse was that they were expecting a lot of customers from 5pm. We explained that we won’t be staying very long. We then received a poor apology from the manager on duty - ‘Well I’m sorry IF YOU FEEL that you received a bad service from my staff…’. It was a birthday lunch but sadly we didn’t stay for the meal. It was not a nice experience. We won’t be dining at PizzaExpress Meadowhall again. I have sent a formal complaint to PizzaExpres.

Went with large group (16 people incl. 6 kids), took a very long time to order all drinks. Small pasta portions. Salads all good, no complaints. Good pizza. Tasty drinks

Staff is disgusting...... Disgusting service....... Staff laughing on customer...... (Front end staff)

Wasn't too busy (6.30pm on a Wednesday) and we just had a main meal and drink. Staff very polite and the food was good. If you are familiar with Pizza Express then you will know what it is like, this was a good one.

Great food - doughballs & pizzas. Great value for money using Blue Light Card. Plenty of room to take a baby/pram. Attentive staff.

ordered vegan pizza but got one with normal cheese, i am allergic to dairy

ordered vegan padana, but received non vegan padana. not amazing for a lactose intolerant person who could have loads of health problems if would eat without checking. tried to call but phone goes straight into voice message to book a table.

I was fully into the one&half glasses of milk I drank which were spoton. The Arancini was aromatic, with a distinct aroma-the redolence-the bouquet. The feel was upto it. The taste was lit. Cannelloni was PERF

Our server Connor is a credit to this place. His lovely service made my mum and my experience so wonderful and he made the restaurant very welcoming and comfortable. The Calabrese was amazing. Good sized portions and a delicious meal.

Delivered fresh and hot. Pizza amazing as always! Thank you!

The thinnest margarita I've ever seen, tasty but you could see through the pizza base

Totally disgusted this eve, went for a meal with my wife and daughter and when I paid using your new app, you added £10.54 tip on a £79 meal without asking. That’s stealing in my book. Not impressed. Beware of the new app and paying your bill on it…..

Absolutely excellent! We were welcomed quickly and shown to a table. Our starter came very promptly and the food was excellent! Thankyou

So 1st time here,and understandably all eateries are busier when an event on at arena.. Managed to get a table here..OH liked his pizza..I had a pasta dish..WAs lovely very sizzling maybe a big too much as I didn't have a lot of sauce left,but it was OK nice to have food before the show.. Staff work hard and very efficient..

The staff are great! The food was lovely, we tried one of the new pizzas and it is a great addition to the menu. It was a shame though, that we couldn’t have coffee or hot chocolate, not too sure why we just told that they couldn’t do it.

I came on Sunday, despite how busy it was our server; I forgot her name, I believe it was Sanu or Sanya was delightful and accommodating. I had a sloppy giuseppe and my wife had a lasagne. I asked for a side of polenta chips however, it arrived soggy but my waitress sorted the problem immediately. I did have an slight issue with the individual who brought our food over, she huffed when I asked for a dip, we ignored it but we thought it was slightly rude. Overall, the waitress made our time much better, and the desserts were presented beautifully.

2 hour wait, turned up cold, lacking cheese, shrivelled up mess of a pizza- looked like it had been made 2 hours before delivery.

service was fast, staff were absolutely lovely and food was impeccable

We have just come back from a lovely meal in this restaurant. We both had very tasty pizzas and lovely desserts. My partner said that the GF pizza she had was one of the best she had ever had. The waitress was also very friendly and gave us good service.

Came here for dinner around 5pm, been to a few pizza expresses in Sheffield. The food was lovely as usual however the lasagne was missing the basil leaf as garnish, the ones in city centre always put these on. Another thing to point out we didn’t get a spoon to eat pasta with which usually is given. Finally note the tap water jug could’ve done with a slice of lemon. However again, the food was great and student discount is fab, these are quite nit picky complaints. The service was average and the waiter was a man of few words, we were sat outer edge of the restaurant near fake plants which were covered in dust and fluff. We did also see people waited to be seated but walked away as no one came to them. Atmosphere could’ve done with some radio or music as there were speakers in the restaurant but nothing playing.

This is not the best Pizza Express I have been to. We came at 5pm when it was pretty quiet, however this made no impact on the service. The waiter barely spoke to us which came across a bit rude, and the service was so slow that people who were waiting to be seated just left because it took too long. I wouldn’t come back as there are much better Pizza Express restaurants in Sheffield. I would also add that we were sat by the fake plants which were absolutely covered in dust, and the pop up leaflet on the table was covered in sauce.

Fine good. Expensive but so is everywhere. Good atmosphere and although it was packed the waitress was very personable.

Freezing pizza. Came very quickly but arrived stone cold. A little under cooked too. Either they keep a bunch cooked and prepared pizza in cold storage or cook on the spot and put it in the fridge while they do the sides and arrange delivery. Unacceptable when you normally spend 30 and up for just a pizza and a few tiny dough balls.

First time visit for valentines and was 10/10 for everything inc food, prices, service from all staff etc. Definitely recommend their signature dough balls

Foot was only getting prepared when should of arrived. Foot came stone cold

I had the nicest delivery driver ever I wish he could deliver my food all the time food good as aways but delivery guy what made the experience 10 times better

Booked a table but still had to join the queue which allowed walk ins ahead of a booked customer. All adding time to the waits. No point booking, shame as the food is not too bad.

Pizza cold and not cut.. dough ball no flavour just dough! Stick to being a restaurant and not doing take out - Never again

Very busy, luckily booked table. Pizzas were exceptional and fresh. Excellent service. Would be very expensive without discount vouchers.

COLD , absolutely disgusting for the price !

Food was cold , rejected the order . STONE COLD !!!!!!

Visited tonight for the first time as a family of 4 and we absolutely loved it from start to finish. All the pizza's was absolutely delicious and fresh and the chocolate fudge cake was the best we have had. Will definitely be back soon

Speedy delivery but always cold. Why always cold pizza? Without fail.

Food was stone cold and tasted like metal, would never order again :(

We had a wonderful evening at Pizza Express Meadowhall. The food was delicious and we can't thank Laura enough for her great customer service, friendly, helpful and positive attitude. She is a credit to Pizza Express. Thank you.

Visited yesterday, food amazing. Great service by everyone, but particularly the girl with blue hair (think charlotte), very helpful :-)

Excellent service. Special mention to Charlotte who went above and beyond to help us with food allergen information

Visited this week & had a lovely time! Was served by Chloe & Eve who provided a wonderful service. Would recommend and will be visiting again soon :)

Excellent service from our waiter Alex. Food was really good and the atmosphere was really welcoming.

Busy but still good service and nice food

I came in earlier tonight and had a lovely meal, most amazing service from Erin our waitress she was so attentive and helpful ☺️ I’d recommend coming here again!

The staff was amazing, especially Connor our server and Alex who were both welcoming and friendly. 10/10 for Connor

Lovely waitress chloe very friendly and helpful x

Really great dine in experience. Food, service and atmosphere were amazing. Served by Laura who was lovely and had all our needs catered from the moment we arrived. 100% recommend!

Came in for a meal with my family, was served by Laura Webber as stated on the bill. Lovely food and brilliant service, we had a great time!

A wonderful experience! Thank you to Dan and Phil for making it extra special for us.

The staff were really friendly and polite. Really fast service and great atmosphere. A lady served us and she had a coloured tattoo near her wrist. Cannot remember her name but she so sweet!

Food was lovely, staff were fab, especially the main guy that dealt with us. I think he said his name was Billy but not 100%. He was tall with glass and tattoos/piercings. But yeah always makes a difference when you get great service so thanks again. Would defo come back.

Both service & food was great. Will be baxk

The food was nice and came quickly, Maddie our waitress was very attentive and friendly 😁

Sheffield Meadowhall restaurant visit on Saturday 16th December 2023: We arrived early for our children's party with 7 children and their parents. The staff managed to find a table early for the kids. Not only that, they put 2 tables together for the parents even though we hadn't booked extra space for the parents earlier. Throughout our visit, the staff were attentive and kind and interacted well with our party and made the kids and parents feel really welcome. Would highly recommend this restaurant based on our visit and would like to thanks all staff concerned for making it a great evening for all concerned. The food was excellent. 3 cheers to Josh and the tall chap with glasses who made our night really enjoyable. All staff that we interacted with at this restaurant were great.

The kids deals were expensive for what you actually got.

food was stone cold. over an hour late. no fault of the driver.

Our waiter, Connor, was absolutely amazing! Recommend sides that compliment our main choice . Made us feel very welcomed as he constantly greeted us with a smiley face and witty jokes , but not to intrusive . Thank you you Connor ☺️☺️☺️

We were served by a lovely waiter, I think his name was Connor. He was so attentive and seemed like he genuinely cared about giving us a fantastic dining experience, he really is an asset to your team. Food was amazing and quick. Can’t wait to visit again.

We had a lovely waiter called Connor I believe. He was so sweet and lovely and just wanted to give him a nice review!

Came here with their app offer, good service and good food

Really nice place, lovely staff

Great service from Sanya she was very kind and we will definitely be returning back to this restaurant!

we came to pizza express bcs the food is always amazing however our trip today was disappointing. we wasn’t seated so seated ourselves, table water was warm even thought i asked for ice, pizza base wasn’t cooked enough it was still doughy and so were the doughballs, the hallumi bites were soggy and when the waitress (think her name was Eve) come and took our plates she didn’t ask how our meals were. we payed as normal however she was still quite rude after so we then complained and she was walking away to speak to someone and rolled her eyes. we waited and they gave us an email to also complain too. it’s normally a lovely place to go but it was just the staff on this particular night.

I had an excellent experience this evening at the Meadowhall branch of Pizza Express. From start to finish, the staff were fantastic and the food was delicious. A small queue to get in quickly went down thanks to the sense of urgency and determination of the waiting staff to clean and prepare tables and get guests seated. Then Melissa, our waitress, was friendly and efficient throughout, taking our drinks orders and delivering them in no time despite the busy restaurant. We had nduja dough balls and garlic bread with mozzarella to start, then both had the pollo pesto pasta. The food was absolutely delicious and we will certainly be returning!

Food came cold, asked for no onions on one pizza & came with onions, the pizza had been tipped up was a mess, for £41 for 2 pizzas & chips was very disappointing will not be ordering again

Polecam. Miła obsługa. Przyjemnie było tam zjeść.

Arrived quicky but surprisingly very cold

I'd like a full refund as I never recieved this and phoned the restaurant twice to complain.

It's very average and overpriced

The food was lovely as always at a pizza express. However the staff weren’t very pleasant, tried to speak to the person who gave us our food and she ignored everything we said. The main issue for us was how unclean the place was. We were originally seated on a table for 2 at the front of the restaurant where there is fake tress aim a metal grate. The whole thing was covered in clumps and clumps of dust, the fake leafs, the fake steams, the plant pots they were in and the stones as well as the metal grate. Looks like it hasn’t been dusted or cleaned in months and month. We asked to be moved because of the issue as it was so dusty but the staff didn’t even seem bothered by it. We did enjoy our food but then felt very rushed out. I asked for the bill the waiter already had it. He then asked if we wanted to pay cash or card when we were ready and we said cash. We were both still drinking and he said to my husband pay now then sir. Very rude and unpleasant visit. Food was nice but the services and cleanliness was not great and won’t be back.

Loved the food and the atmosphere, when I visited with my wife. The receptionist (forgot his name but had glasses?) is an absolute credit to the team and is really lovely. The waitress was great and attended to our every need, will definitely be visiting again.

Nice pizza, friendly staff - just a little cramped... Food- Always a strong point, never had a bad pizza - always tastes fresh and flavourful. Polenta chips are always a good shout. Only knocked a star as I must admit having better Pizza Express. Service- Friendly and helpful staff all round, no complaints there. Atmosphere- Well kept, maintained and in keeping with the general pizza express vibes. However, it can get cramped, with perhaps a little too many seats in not enough space. Would recommend and will return.

Group of 7, table ready on arrival, staff great and excellent food.

Nice restaurant, quick service and friendly staff. The host with the dark hair and glasses is absolutely lovely. I've been seated by him a few times and he's always so nice and friendly. I wish all restaurant hosts were like him!

The food here is excellent and great value, the staff are so attentive and friendly and are on hand to give excellent service. There is a good selection of dishes on the menu which isn't over complicated to read.

Really good meal out. Lack of non spicy calzone was disappointing for one of our party. Make sure you ask if you want a runny egg on your pizza as they come cooked through by default

Grant was very welcoming and quickly cleaned and dressed a table for me. Ted was doing his first training evening and apologised for how long it would take him to input the order but he was very quick and polite. Josh took my payment and was also very efficient, polite and showed and interest in my day. Very happy. Highly recommended and I will come again. I had the Pollo Pesto and Mozzarella Garlic Bread and both were delicious.

Pizza as per usual was great and the kids option is really good value. Even though it was busy and you could tell the staff were stretched, they did not reflect that in the way they served you.

The service is fantastic, the fact that I could have a normal pizza but with vegan cheese was amazing, can't even do that at domino's anymore

Went here for the first time & shared garlic mozzarella bread & chicken pollo pizza , service was good staff were nice , place was clean & tidy , drinks were expensive though with a can of Pellogrini being £3.95 , food was spot on would go again

Went later on in the day and had concerns about allergies. The chef Alex was very helpful and friendly, ensuring lots of care was taken when making our food. Would definitely recommend to a friend

Went for a birthday meal and several of the group had questions about the food. Alex in the kitchen was more than happy to answer them all as the waiter didn’t know the answers. Very helpful and made our visit really nice

Can't fault the place really, the food is always nice, service is great. Dining as a family of 4 with 2 children, great variety for the mambinos menu. Pollo forza was beautifully spicey and the new la cubana is really nice.

Food was consistent with expectations and the service was great, erin was super helpful! Little warm in the restaurant though could do with some air con

Great food as always! Erin was fab - thank you!

Amazing service!! Thanks to our waiter chole

Great service from the lovely Chloe. Lovely food 😊

Ate in the Meadowhall restaurant today. Really disappointed with the service. Not the same as elsewhere. Got my cold side dish around 10 minutes after I’d already eaten my main pizza. I mentioned it before and was told “yeah there’s a bit of a delay on those”. When it did arrive after I’d finished my meal I stated I wouldn’t be paying for the coleslaw as it arrived way after I’d eaten the meal??. Said she would speak to a manager then I never saw her again and saw no manager either. Eventually managed to track someone down for a bill and it had been removed but again no communication. Not sure why people are unable communicate? It felt very weird?

Always enjoy our visits. Delicious pizza and lasagna and excellent service. Erin, our server, is always cheery and helpful. A friendly atmosphere makes us return.

10/10 food and service, definitely recommend

My husband, daughter and myself went here before a cinema trip. The food and service was excellent and our waiter Ewan was incredibly knowledgeable on the menu and made suitable recommendations as we couldn’t decide what to have. All three courses were fantastic and Ewan is a credit to the restaurant. We will definitely be back and would highly recommend.

A fantastic meal with great service from both Caitlin and Ewan. Highly recommend the cannelloni and burnt ends pizza.

Fantastic service from Caitlin, such a lovely polite girl and couldn’t do enough for us to make certain our meal was great. Food was brilliant would highly recommend this restaurant to anyone

Jake & Matty are bery gud shefs⭐️⭐️⭐️⭐️⭐️ (Also josh bery gud water) bery much deserf ice creem⭐️⭐️⭐️⭐️⭐️