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4.5

Based on 286 opinions finded in 1 websites

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Nº 360 in 1489 in County Durham

Nº 23 of 68 Italian in County Durham

CUSTOMERS TALK ABOUT DISHES WITH..garlicbeautifulcarbonaracoffeechickenpizzacookedpastasteakpotato
Score
OpinionsNoteTripAdvisor2864.5

comment_iconOpinions

Visited Santinni restaurant with my family and was pleasantly surprised. The external of the property isn’t the best, but once you enter you can see the care and pride that is taken in the restaurant. The environment was welcoming, the staff were polite, professional and very knowledgable. Nothing was too much trouble for them. Then we get to the food, it was outstanding. It was fresh, cooked perfectly and very enjoyable. We will return

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linda . 2024-10-08

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We were seated for about 25 minutes before the drink order was taken They apologised and gave us a free round of drinks We never complained, but many thanks for the gesture The food was really good My steak should've been medium it came well done However it was so tender and tasted beautiful If they can sort a few tweaks this restaurant will be awesome

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Craigveryhappy . 2024-10-05

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This is Our 2nd Visit to this Amazing Restaurant, Without Writing A Novel i Just Wanted to Say that the food, Service and Staff are Exceptional. Absolutely Love the Blue Lagoon Cocktails. Will be Returning in the Near Future. 5 Stars All The Way

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Wayne1981Chapman . 2024-10-02

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Went for lunch staff were amazingly attentive (Toni and Owen) food was excellent can highly recommend the sizzling Cajun chicken (wow) had Irish coffee afterwards again really really good if your ever nearby please pop in you won’t be disappointed

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Jeffrey S . 2024-10-01

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Just in before discount ended, gr8 starters, pot skins& mushrooms, then ii added chicken to my carbonara, then we shared a peperoni pizza, & he had lasagne. We ate the lot! Food is always outstanding,& service gr8

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George W . 2024-09-30

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Took a group of 26, 4 adults and 22 girls aged 10-17. Right from the first enquiry, everyone was so accommodating. Allergies, intolerances, and preferences could all be catered for withou5 issue. When we arrived, the area was set, and the staff were their usual helpful, happy selves, even with the prospect of a noisy group to serve. Fiona, Owen and the young guy in white top (I'm so sorry I didn't catch his name) were all so lovely to the girls, we really couldn't have asked for a more hospitable welcome. We had a fabulous night, the food was amazing as always, thanks to the team in the kitchen for that. I really cannot say enough how grateful we are for this place, its one of my favourite places to eat anyway. They even managed to accommodate take aways for jealous husbands and parents! Thank you Santinni! 10 stars!

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903lindseyw . 2023-11-13

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This is place is absolutely beautiful. From the decor to the brilliant staff with out of this world food.

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Joanne B . 2023-10-24

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Another great night ! Staff - great Food - lovely Prices - fantastic Atmosphere - brilliant! Wont be the last time, see you soon 😀

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m4vlb . 2023-10-13

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Wow .. what an amazing little place !! Food was incredible and staff were so attentive and friendly xx The 3 members of staff are a credit to you .. lovely guy behind the bar .. Leah our host and a young lady on her third shift ! Literally couldn’t do enough for us x We had two of the specials , goats cheese and mushroom and fillet steak with Parma ham ! Wow !! Just wow The mussels were too die for too ! So fresh ! I’m sad that this is so far away from home otherwise I would be here every week x Keep up the good work guys !!

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kerry-anne76 . 2023-09-28

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Visited Monday for my birthday. Staff were extremely attentive and friendly. The food excellent. It is rare you can go out and enjoy food as they served. Enjoyed every minute.

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BarnabySmudge . 2023-09-26

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The service is second to none along with the food ..staff are so friendly and always a lovely atmosphere .The choice of food is exemplary…tonight’s food once again was superb …Thankyou everyone at Santinis Shildon ..

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Kathryn H . 2023-09-25

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Went for lunch today sep 13th really enjoyed it , quite busy the service we had was really good , others may say different as there were only two staff members one which was new and just learning the ropes , as we were leaving some people on a table decided to leave as they had waited to long for service and were complaining to the two young staff members , all I can say is that these two kids were doing their best despite being busy it wasn’t their fault , if anybody is to blame it’s management for not making sure their was enough staff on . I felt really sorry for them they couldn’t apologise enough to these people but it seemed to fall on deaf ears .

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Daydream40814529699 . 2023-09-13

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Just returned from an amazing evening and amazing meal, staff were lovely, couldn’t fault anything about the experience

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Elizabeth A . 2023-09-13

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Absolutely unreal. Beetroot in the veg was exceptional, never had it that way before and we really enjoyed it. All 3 of us got chicken dishes and each one was to die for. Absolutely devine food, will defo return

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Nicola T . 2023-09-09

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Food was amazing, and the service even more amazing. Couldn’t have asked for better, will definitely be back!

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Anna B . 2023-09-01

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Warm friendly staff, excellent food , everything was just perfect, this place is a hidden gem , highly recommend

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144geoffa . 2023-09-01

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I went for the first time to this restaurant with my sister and 4 of our friends and we all thoroughly enjoyed the food and the friendly service we received. It seems to be a hidden little gem. The restaurant was busy but the staff were still always very attentive. We will all definitely return to Santinni's again and I strongly advise you to try out this place.

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hopem839 . 2023-08-27

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We have just eaten at Santinni before we go to Kynren. We arrived earlier than our reservation and they accomodated us. The food was delicious and service was good.

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rowley07 . 2023-08-26

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Amazing food, just the right amount. Left feeling replete not full. Even made a Russian Coffee for me Will definitely be back

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314ClaireM . 2023-08-25

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What a little gem..the staff are very friendly and knowledgeable about what they are serving. Our experience was fantastic and food was superb. I had smoked sea bass with roasted vegetables and it was delicious. The restaurant is very clean and the toilets were immaculate. We will definitely visit again.

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Tiltob12 . 2023-08-24

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Parking busy on front. Large car park through alley at rear. Best to book (weekends) as is very busy

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patbC5318RZ . 2023-07-29

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Had a family meal on Friday night the service was brilliant and our food was beautiful. Very good value for money. We will be back soon

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Maps51524456511 . 2023-07-09

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Saturday lunch with friends and every aspect of it was excellent. The food is always of the highest quality and today the team of Owen, TJ and Callum who I met for the first time were very professional and exceptional in their service standards. We...

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ClareH36 . 2023-07-08

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Alex - you and the the staff at Santinni's were fantastic. Service, Food, Drinks and the restaurant first class. You certainly know how to make people feel welcome and i wish you were my local "go to" Italian restaurant. What a gem of a place...

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Daydream31093940003 . 2023-07-06

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2nd visit and food as good as last time. Lovely and hot and tasty. Obviously cooked to order and not obviously mass produced. Only stopped from being 5* as well, very hot sizzling skillets put down in front of us spitting ingredients onto clothes. Ok....

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Paul L . 2023-06-30

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This not my first time i have visited this restaurant and that is why i thought i would share my view. It is hard to park out front but behind the restaurant is a large free car park. The restaurant itself is so welcoming spotless...

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Rita L . 2023-06-19

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Had black pudding which came with peppercorn sauce for starters then bolognaise pizza for mains both were absolutely beautiful. Staff were so helpful and happy to help. Have already recommended

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lindseydinsley . 2023-06-11

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Had my 50th birthday family meal here tonight, the staff can’t do enough for you, the food was amazing, even got a free birthday desert! Absolutely love this place, never fails to please time and again, thank you to Owen and Alex and PJ for...

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Nicola B . 2023-05-17

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We have just come home form our visit to santinni , where we celebrated my sister big 5 0. The restaurant it’s self is very well established, spacious with good lighting! The food was exceptional, as always! We frequent Santinni and it has quickly become...

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Louise B . 2023-05-17

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Me and my partner visited today, last minute booking, we were greeted by Fiona who could not do enough for us. She was great, as well as the other members of staff who we spoke too. Nothing was too much to ask and we were...

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BR30207 . 2023-05-13

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Excellent and extensive menu. Our party of four all enjoyed their meals. The service from all members of staff was fantastic and a special mention for Fiona who was par excellence. I cannot emphasise just how wonderful the experience was. The whole evening was a...

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terrycH1295PB . 2023-05-04

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Really nice place staff are always nice and welcoming food is spot on at affordable prices. Always go there never had a bad plate.

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Christian W . 2023-04-25

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What can I say...... I have been looking for a while for a nice Italian restaurant near us and I can say I have found it. This is a little gem of a restaurant in a place I wouldn't normally go but let me tell...

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Michelle P . 2023-04-21

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I had my Gender Reveal and Birthday at Santinis, with an amazing buffet for the whole party. The food was lovely, so was the atmosphere. All the staff were amazing and the set up of the whole advent was beautifully done. Big shoutout to Alex...

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Emma F . 2023-04-02

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Great choice of dishes and good value for money. Service from TJ was excellent and food was 10/10, we will 100% be back.

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daisygascoignexx . 2023-03-24

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We love it here - it has become our new local (even though we have to drive to get here! But it is worth it ) The food is delicious, a great menu and all the meals we have tried have been excellent. There is...

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barbarabK8600IX . 2023-03-23

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Really disappointed with the attitude towards assistance dogs. When I arrived, my parents were sitting at a table. I told staff I was bringing my assistance dog in. The waitress said she would have to speak to the manager. On her return, she said we...

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Rachel S . 2023-03-21

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My husband and called for my birthday lunch today as always the food was superb and the service can't be faulted lovely friendly staff

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Wander793100 . 2023-03-14

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Visited Santinni for my 65th birthday and was so pleased we did. It was a superb experience from start to finish. The restaurant is absolutely immaculate with an genuinely authentic Italian feel. Every member of the staff were so friendly and helpful, even though it...

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TonyM342 . 2023-03-04

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Excellent food,service and price but for a party of nine celebrating a special birthday we did not expect to be allocated a 1hr 45 min time slot for 3 courses!

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N1128LGpamelar . 2023-02-25

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Cannot fault a thing. My first time there, been meaning to go since first opened but never got round to it. Was not disappointed, food was delicious, service was brilliant and very friendly.

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timhY3300SO . 2023-02-23

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Just been for a special meal. The whole experience was excellent. We cannot fault anything. The food was excellent. The service was excellent and the bill wasn't as big as we expected. Can't wait to go back.

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H3866XYdavidc . 2023-02-13

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Absolutely can not fault the service my family and I received tonight. All staff were friendly and attentive and made sure we were well looked after. Food was delicious. So tasty and not one of us had a complaint. If you are after a good...

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MrsC82xx . 2023-02-04

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Cracking food. Excellent service. Young lad Owen with Excellent recommendations and top quality service. 100percent would go again

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Mat-shildon . 2023-02-04

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We were up in the North East visiting and came across this little restaurant and wow .. there were 5 of us who had booked in around 10 minutes before arriving .. food was great, very well priced ( 2 courses for under £10! )...

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Tuffley18 . 2023-01-25

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Great pizza and the homemade chips are excellent, always friendly and welcoming for a solo diner. Especially Owen and TJ

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U1968QRmarks . 2023-01-16

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Busy little restaurant and nice surroundings but we waited so long for our food which when it eventually arrived was pretty poor. The waiter was very pleasant. Overall we were very disappointed and wouldn't go back, especially as the Italian restaurant we visited last week...

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gillr890 . 2023-01-12

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Food was lovely drinks are a bit pricey and service was slow and they weren't that busy really would I come here again erm that be a no I am afraid

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Malcolm P . 2022-12-23

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Lovely meal I had the beef sizzler husband had the prawns in white wine sauce absolutely lovely will definitely be back , waiter was polite and he was very friendly sorry didn't get his name ,, little gem of a place

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Alison A . 2022-12-08

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Finding our way through menu, tried loads by now, tonight we shared potato skins, then had pepperoni pizza surf n turf, and parmo wiv choriizo & bolognaise All cooked perfect, and tasted fantastic

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georgewA7366AH . 2022-11-23

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Santinies food was gorgeous and was so lovely but a member of staff was extremely rude making sly comments and digs throughout serving us. If you take a pram beware to get told off for it and how it is a inconvenience to the restaurant....

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Q8124SPrachelj . 2022-11-11

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Fantastic food, great service and lovely setting. Brilliant selection and would definitely recommend to anyone. Decent portions for a fat lad

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Leon F . 2022-10-20

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Popped in on the spur of the moment on Mon 17th Oct for the 1st time with my Sister. Had starter and main course and have to say that the food and service was excellent. Didn't have to wait long between courses and everything seemed...

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860nevilleh . 2022-10-19

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Food was absolutely amazing really friendly staff. absolutely lovely it was my birthday and got a round of shots on the house impeccable service Thank you so much

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connerh434 . 2022-09-21

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Visited here many times in previous location and was excited to visit the new premises for my partners birthday last night. Looks really nice inside and the staff were welcoming, friendly and helpful. Unfortunately we were disappointed with the food, not sure if chef has...

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BellaDonna68 . 2022-09-04

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The restaurant does a very good value lunch time special; the food was good quality and the service was excellent. The decor was also pleasant

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has74 . 2022-09-03

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Second visit in a week, and I can’t believe it’s taken us 7 years to discover this gem! Food is mouth watering delish and my daughter over from Amsterdam declared the restaurant to be far nicer and friendlier than many European eateries, including in Italy...

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Roam59417435906 . 2022-09-02

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Just wanted to share the amazing evening we have had thanks to; Owen, Alex & Jo. We were let down by our original restaurant at 8pm and we’re left wondering what to do, one quick phone call and the staff at Satinni’s had a table...

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StoryAboutJo . 2022-08-31

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I have been to Santinni a few times now and it has been fantastic each time. Staff are amazing and the food is out of this world. I can't rate this place enough.

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Bradlp1 . 2022-08-30

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We arrived a group of 8 slightly late and asked to be moved to a getter table which they did without hesitation. We were immediately served with drinks and The starters, including mussels and calamari arrived within 10 minutes. A variety of main courses followed...

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V5995KEcharlesb . 2022-08-28

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I booked our 25th wedding anniversary meal for 52 family and friends at santinni. We pre booked all our meals. On the morning of the meal I arranged to meet Alex to see how the tables were set out so I could lay the place...

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gillianh670 . 2022-08-17

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What a fantastic restaurant. Beautiful food, fantastic service, lovely staff . What a lovely friendly place. There were over 50 people in our group and everyone said how lovely their food was. I will definitely be booking again. Thank you. Ps Happy Anniversary Neale and...

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Sarahbalguy . 2022-08-14

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We live around the corner from this place, so I'm not sure why we've left it so long to come here. The food and service were both excellent. House wine was also tip top, as was the free desserts which were being trialled (all excellent)....

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alanhH1714EU . 2022-08-12

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Great lunchtime menu, now two course for under £10, I know it’s previously been 3 course. It appeared to be a very popular place, lots walking in with prior bookings. Loads of staff so never short if you need a drink/food being served timely. Potato...

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LJS1989 . 2022-08-06

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We visit Santinni's frequently as a family as it's our local Italian, and we are never disappointed. The food is amazing, the staff are always friendly and efficient and they do a really reasonably priced lunchtime special. However, I'd like to give a special mention...

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stacyarnott . 2022-08-05

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When is a cheap lunch not a cheap lunch? When the 'serve up the large soft drinks without asking ' trick is played. Please may we have 2 cokes......and 2 pints arrived. Told this was THE size. Is this the REGULAR ? we asked. Yes,...

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Chris S . 2022-08-04

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Visited whilst driving past absolute gem great service price and food pity there are not more like it in Durham / Darlington. Must restaurants in the area suffer from poor service, ridiculous prices and less than average food! Definitely make the effort to visit again

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annet824 . 2022-08-04

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Lovely family meal, service was great, very attentive. Food was lovely, we all enjoyed it. We will be back. Highly recommend

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KellyAnn55 . 2022-07-30

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A group of 9 visited on 22nd July. Food lovely, service great. Owen was especially efficient clearing our tables

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dexy163 . 2022-07-28

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We went a couple days ago to celebrate my sisters masters results and had a gorgeous meal. The staff we’re all amazing, especially the young lad on the bar, Owen. Made us all a his favourite coffee and was extremely attentive and made us all...

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B5072DMhannahp . 2022-07-17

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The table was lovely, the staff very pleasant and the starters delicious. Some of the main courses were very bland (2 of us had the chicken surf and turf which had no flavour to it and only 2 prawns) . Also the service, whilst very...

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RickEirew . 2022-07-14

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Delicious Italian food in a great environment with great service. Ambience if the restaurant is spot on and has a broad range of customers: families, couples (some with children) and business types - my colleague and me for example

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David H . 2022-07-12

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Love this place, always a warm welcome, friendly service and great food. Can feel limited on nice places to eat with children but always welcome here. Served by Owen who made some excellent recommendations when we were unsure, attentive and lovely. Thank you

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emerald07 . 2022-07-05

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We arrived and two lovely ladies called jo snd Fiona were so friendly and helpful . The restaurant was fully booked , however they both went abouve and beyond to find us a last minute table . We were so very grateful. The food was...

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amandad893 . 2022-06-11

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Always 10 out of 10...often come on a Thursday night for tea. Food is amazing, staff are friendly and service is fast

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Jbossm . 2022-06-09

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Just early enough(4.55) to have lunch menu bargain(3 courses under 10) all food was fantastic as it always is

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georgewA7366AH . 2022-05-12

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Highly recommended Italian resturant, really nice atmosphere and deco, friendly welcoming staff and most importantly delicious food. Everything ordered tasted amazing and was presented nicely. Also would like to shout out Jo, really nice lady who delivered world class service with a smile. Couldn't ask...

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455eml . 2022-04-23

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Stayed in the local area and booked an early evening table. Staff very friendly. Food was all freshly cooked and delicious. Enjoyed bruschetta starter. Mains of lasagne, mushroom risotto and pasta dishes were all excellent.

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mrssmbc . 2022-04-22

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I’ve reviewed this place before and think VERY highly of the food and staff here. The last time we visited I noticed that one of the chefs seemed to openly speak down to the manageress on the floor, we did mention this to her at...

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Dianne_pence . 2022-04-13

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We booked a last minute meal out tonight at Santinni (we were yet to try the restaurant since it had changed locations) and we are so glad that we did because we had such a gorgeous night! The new restaurant is a really lovely place!...

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905abbeyk . 2022-04-07

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Called here today for lunch and was not disappointed. Nice place friendly staff and yummy food chips were excellent . I had mussels to start they were lovely and we both had a chicken dish for mains which also was lovely we will definitely be...

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ToffeepopCoDurham . 2022-04-02

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We came today for the lunchtime special after missing out on it a few days ago. We weren’t disappointed. Food was amazing, service impeccable. Lovely friendly atmosphere. Well worth a visit

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63eileenw . 2022-03-31

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We visited in New Year’s Eve for lunch as it’s just down the road from us. I was surprised that the special lunch menu was on which was excellent value. Portion sizes were huge and the food was really good. We will be back. Service...

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clairegD8595ZM . 2022-01-01

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I visited Santinni with a friend of mine on Saturday lunch time, the staff are so lovely and welcoming! The food is absolutely Devine and the service is quick too - the restaurant is gorgeous, and the atmosphere is so calm and welcoming too.

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DanielleMccormickS02 . 2021-12-09

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We visited on a Monday evening there were 4 of us for a Birthday everything was spot on the staff were great as was the food , however on Friday lunch time we called in for a quick lunch , the staff again were great...

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cey0ung . 2021-10-31

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We booked a table at Santini's to celebrate a 65th birthday and the food and service were excellent as usual. We have eaten there 6 times now and have always been very satisfied with the quality and quantity of the food, and a bonus is,...

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alanellwood . 2021-09-02

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6 adults, 4 children and a baby. The food and choices were excellent. Gluten free catered for. The seating was spacious and nothing was too much for the staff. Our waitress Fiona was out of this world, so friendly, efficient and helpful. I would recommend...

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Sharon C . 2021-08-27

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Shildon isn't noted for great eating but this place in an unprepossessing area was a great find. Duck breast special was generous, excellently cooked and delicious. Might take a while to get a table booking - this place is popular and deserves to be. First...

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David2012Solihull . 2021-08-23

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Fabulous food, lovely informal atmosphere and fantastic service. The food was excellent all round, including my sons smoked salmon and prawns, the duck special was one of the best things I have ever eaten. Highly recomended

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MichaelWard . 2021-08-19

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Family of 5 all had lovley meals with amazing service from chloe, would highly recommended especially the panko king prawns. Will definitely go again.

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Wordward67 . 2021-07-31

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Not familiar with the area. Used TripAdvisor to search for somewhere that didn't offer beige food. Seemed pubs in the area just served chips, burgers and onion rings! Found Santinni and without TripAdvisor we never would have. Two course lunch special £6.95 was perfect for...

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PiLesley . 2021-07-29

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We have just visited Santinni in Shildon for a lovely evening meal. The food was lovely and the service was fantastic. We were looked after by Chloe who was so lovely and couldn’t do enough for us to make us feel looked after. We wanted...

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mdbrier . 2021-07-27

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Great place to eat, very friendly welcoming staff, all the food was spot on. I had garlic mushrooms for starters and risotto for main and it was all cooked to perfection. Book a table though or you won't get in.

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PhilmcfcJones . 2021-07-11

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we had a lovely meal here tonight. The staff were attentive and very pleasant sand the pasta was delicious and very reasonable. Thanks to all

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Flub55 . 2021-05-18

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Dom and Catherine, Thanku what a fab evening, great food and fantastic service with a smile and humour. Irish coffee spot on . Fun vibrant and food to match THANKU

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erinkH1570EE . 2020-10-28

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First time ordering a takeaway from here and certainly won't be the last! The food arrived hot and on time. Everything we had tasted beautiful ( the carbonara is to die for!) You also get a big portion with each choice, so much so we were all still full the next day! After trying a takeaway, we will definitely be visiting the restaurant soon!

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hdinsley . 2020-10-21

MORE AT TripAdvisor

This place never fails. Absolutely beautiful food. The best carbonara I've ever had the pizzas are gorgeous too! Nice staff, warm atmosphere.

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amylyons34 . 2020-10-15

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Fantastic food with a great level of service and value, Exceptional taste and great meals. Highly reccomended

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FoodConnisuer12 . 2020-10-03

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Great food, good value and wonderful service. You can rely on Sanitinnis for a nice family meal They have done very well to make you feel Covid safe during these crazy times

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ToddsterCountyDurham . 2020-09-24

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Its puzzling given the reviews would suggest an excellent culinary experience but the experience was mixed. The staff were friendly and welcoming and the house white enjoyable.The Risotto Salmone was good but the pepperoni pizzas were not great. It tasted like the ingredients weren't fresh and more processed so not enjoyable which dampened what l hoped would be a great birthday experience.The fact that the pizzas weren't great was mentioned when asked if the food was okay but said rather than complain said we would put it down to a mixed experience not to be repeated. You win some you lose some as they say!

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grahampilkington66 . 2020-09-24

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Italian
outdoor_seating_123740takeaway_123740delivery_123740

Absolutely fantastic meal & service for a party of 11 people. The food was some of the best Italian food we have eaten and the service was first class. Shelley our main waitress was super helpful and attentive, she’s a real asset to the business. We would 100% recommend and return. Thankyou for a lovely evening.

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4.5

602 Opinions

location-icon8 Church View
Italian
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Always good and prices are good. Good food, good prices and good food, what more can you want?