Sam's Chicken in Ealing

sorry but was not happy with my order 12 pieces o chicken i requested in my order thighs and drumsticks only and got a variety of pieces i am very very unhappy and couldn't eat what i didn't order i have pictures of order list and the chicken pieces need your response thanks

i didn't get what i ordered i ordered drumsticks and thighs but didn't get all the above i got other pieces

the driver was polite and friendly

Excellent, love Sam's, great food.

The food was cold I didn’t like it.

5 fries with some pepper 4 pounds you are the biggest fraudsters out there LOL

Always good food n open till late

The chips were cold and not fresh and the wrap and burger had little to no sauce. Usually when I order in shop the food is good, but for some reason online ordering just brings the quality down.

Great food and a great delivery driver. 10 out of 10 . Well done.

Food was absolutely trash.. small portions for big monies!

Terrible service. I ordered a bucket and wings.. part of my order was delivered but not all.. so when I called up I was asked to place another order so they could deliver my previous order!!! Not acceptable at all. Good thing I paid with PayPal!

The wings was not fresh the looked like was prepared 3 days ago

Very poor customer service so slow

Horrible don’t recommend it disgusting

i received the food and i opened it and i took out the chips and the chips were cold and so were the strips and the wings. i wasnt impressed and i really want my refund

Very bad customer service by man with white shirt standing on counter sobido is always angry today he's laughing on me when i order. Im a regular customer but sorry for next time.

An absolute joke! The delivery driver was in another location for at least 30 minutes before making his way to my property which was 15 minutes from the restaurant. All the food is cold and I’m completely unhappy

Food was cold and was more lemon flavour than bbq , the wings were tiny in size too

Chicken was so hard like a brick and cold.Poor quality food, very disappointing, we are never going to eat anything from Sam 's ever again.

great service on a motorbike , great job whoever was 👌

best food place, i order frequently- never got an order wrong, cooked perfectly defo recommend

Excellent as always, best chicken house in Greenford.

I didn't receive my order and i want refund customer service is really bad

Supposed to be delivered at 13:40. The delivery turned up @ 15:55! (2hr 10 minutes Late) I had to warm a can of soup as I am a diabetic! Completely ruined my afternoon snack! Couldn’t eat it when arrived as had to go out as it arrived!

Taste is very good i’am happy to eat this :)

Items were missing as wings and dips impair for

I ordered food 3 times, and 3rd time wrong order given.I can trully say the restaurant is ran by idiots.No more orders.

Perfect timing and respectful service!

Absolutely disgusting food will never order again

BEST PLACE! My second time ordering here. First time was amazing and this time was absolutely FANTASTIC! In my delivery instructions, I asked if they can add peri peri powder on the chips, they didn't but that's alright, maybe they didn't have any. And I asked if they can had pickles into one of the burgers and they did! Thank you so much for this amazing service. Not every take out shop does the little things. The food is absolutely amazing. The chips are always fluffy. The burgers are always well structured and taste so brilliant! The spicy rice is ridiculously tasty. All for a great price. I highly recommend this chicken shop. They never fail. Great workers. Amazing food.

Excellent, Sams has done it again, best chicken ever.

food was iced cold, had to throw the chips in the bin

Food good as always, this time drink missing from the meal

Food was completely cold, chips were cold too. And the delivery time kept on changing every minute.

Delivery was very late and kept losing signal, the expected delivery time kept increasing. The food was cold and one item was missing but still charged full price.

Food was almost cold and arrived late.

Restaurant took ages to get the order ready. Driver was early at the restaurant and not at fault.

Excellent, the food is really lovely, and the chicken is out of this world.

Chicken burgers were good so was chicken pieces but chips were cold that's why 4 stars not 5

Did not show up and he asked me to pay extra

Waiting over 1hr for delivery. Called the shop and he said they are taking orders but don't have driver to deliver as it is raining outside 😒

I always buy our Saturday or Friday take aways from them. Always enjoy their pizza too.

The chicken were not well cooked

Chicken wings were out of date. Terrible flavour

Went to Greenford branch for take away lunch. The girl with brown skin tone, medium height took my order. She was so rude. I ordered 2 blaze box worth £20 but they gave me normal fillets. When I asked them to just remove one fries and add one more wing in a box they replied so rudely. One tall boy and that brown girl were on duty. They didn’t smile. Staff were not in mood to do their duty correctly. They were not pleasant or polite. They need more training. They didn’t wear gloves or anything. The girl didn’t even wear hair net. Very uneducated staff!!!

He was nice and food was delivered well

I only got half of my delivery and called them 39 times ? No answer

Food was very fresh, I’ll be returning

I did not get my BBQ 20 wings...I got plain wings

Good quality of food and service

Very bad service I did not got the food or money back they were trying to give me left over food Very bad experience

Really good, best chicken this order. Thank you 😊

The food was stale, the food was just bad..give me back money food was totally Rubbish i am very disappointed kindly take action

Very bad chicken peri peri. I ordered a whole chicken peri peri but I received a normal roasted chicken with some sauce on top of it And they deliver a whole chicken in paper box!! It was a mess I called them because I was upset and the guy who I was talking too hung up the phone

driver took to long to arrive and i had to come and walk out for him food was very cold

can you please review this account as i was charged/payed 2x with this order

Absolutely perfect. Great flavour and quality. Well done.

I walk to bring my order from the street it was cold

I ordered spicy rice but I was given piri piri fries instead. I’m very disappointed and angry.

Then late night munchies get you to go to the only place open and your left with a bad itegestion and a bad stomach.. Stay away if you do not want to get hemeroids.. Eat at your own risk!

Delivery guy got lost = cold food & he was delivering food to someone else as he had a KFC in his bag also found a staple in the chips 😳😳

They forgot one item that I normally get. It’s just as well I ordered a portion of wings to make up for it.

Food was never delivered. Despite being marked as delivered.

Found a chicken feather in my chicken burger. Do not buy from them!! Very unhygienic

Missing 6 wings, one of the pieces of chicken was red (It was quite undercooked) and the burgers had sauce when we asked for no sauce. Very unhappy with restaurant and food service

Very bad experience... I'm coming almost every day there and I order a beef burger. Sometimes they put just 1 slice of beef, the other times they put 2 slices of beef for the same price 7.99. Can some explain to me this?

I am regular customer of sams chicken. There is no ketchup and soya sauce in my order number. 120.. How can I eat without ketchup.

Not the gratest very expensive for the portion.

The peri peri wings were undercooked.

The food was good, but do not order the popcorn chicken, its way overpriced for the portion.

I got 4 chicken wings for £2.50

My food wasn’t delivered at all

Over 70% of our order was missing. Nobody answering the phone and the driver himself acknowledged its standard. What we did get was disgusting. Fired in the bin. Avoid at all costs

Good evening, was so surprised when my door buzzed before the estimated delivery time!!!! The food was delicious, tasty and warm! The spicy chicken wings had the best ever coating to KFC!!!! Excellent service!

Perfect, well presented, speedy delivery, and tasted great. Thanks

Pirri Pirri wings are the worst ever!!!!

Despite for several request to put peri masala on chicken wings, they didn't put. And also no ketchup no mayonnaise no tissue. Very disappointed 😞

It says delivered but have not received it at all

My go to Bosman without a doubt. Best wings in the game.

staff needs to read the requested order.

chips were a little but everything was perfect

Perfect as always. Good service and good food.

everything was perfect except the wings i didn’t like how they were tiny

Been a while but I do love the1/2 pounder Angus burgers. A favourite and a treat for the taste buds with all the extras

The peri-peri chicken was not as tasty as it used to be, not seasoned and not grilled , disappointing! Food delivery used to be fast and impressive but not so this time.

Fries were awful. Chips were not fresh and tasted stale. Chicken wrap soaked with mayonnaise. Not sure why they put so much sauce inside the wrap you can barely taste the chicken.

Chicken was burnt and delivery took really long to come

I ordered a club max box meal but was very disappointed. Paid £7.99 for tiny strips and uncooked chicken legs (pink on the inside) a tiny burger ( all I could taste was a hash brown and the chicken was scarce) and a tiny portion of chips. There was also a long wait time (but this could be because they make things fresh). Very disappointed as I didn't finish the chicken legs and the portion size was small. I have been to Sam's before near South Ealing station and they had much better portions and shorter wait times. Was hoping Greenford also had the same quality.

Employees English isn't too great, just enough to get around. The prices are changed really often, and that makes it hard for students (They often remove the student discount's). The chicken wraps are advertised are having a red condiment inside (Ketchup or BBQ) however, the wrap comes with mayonnaise. Very misleading, someone with allergies could be dangerously mislead.

No fries again,whats going on? I need my fries now please

Horrible restaurant. Food came 1 hour late and the chicken was not fully cooked. Do not order.

Everything was good other then the fact that the whole bag was covered in grease and they forgot all my sauces

Absolutely shocking the size of the meal, especially the burger. 2 tiny strips. It would fee a child! What's happened? Your food used to be so good and the portion sizes were great. So disappointed it this meal

Chicken was chewy, sweet potatoes fries over cooked

I've been waiting for 10 minutes and still nothing

Great Service by delivery driver

Followed my delivery instructions specifically- perfect!

I never got my order they said collect it from store

Disgusting food,slimy and stale chips.

Chicken was pink and didn’t taste nice