Salt and Vinegar in Richmond upon Thames

Have been here a few times and the food is always good but last time we found both the fish and the chips to be really oily. Especially the fish. But the taste and the quality and definitely there. The prices are also good. We’ll be back.

Edible at best. Fish was so overcooked and fried it was jsut aweful. I'd say majrorty of thr cod was just burnt batter. Chips was a fairly decent portion, and actually quite nice. However the cod was absolutely aweful. I really wanted to go back and ask for a refund, horrific! Only reason I didn't go back is because it was a random stop on a lengthy journey. Personally I'd avoid this place. Place was empty. No excuse for the tiny cod with a kilo of batter and all burnt.

I’ve been coming here for over a year. What I loved was how crispy the batter was and all fish is cooked to order. Since December they must have changed management or cook cos the batter is thick and soggy. I thought it was an ‘off’ day so I went back 2 weeks later and I got the same soggy battered cod. I’m not going back till management change.

The staff has changed again. Prices are not cheap, Will be awaiting the next change of management before returning.

i wish i took a picture while i had it but i spent £13 on a fish and chips at almost the thing to find out the batter wasn’t cooked properly and neither was the fish. i was so hungry i ate hut only at the end did i realise this wasnt cooked. after failing to make my self sick, im now left with the worst abdominal cramps and probably will be actually sick. i live far so i cant come down and demand a refund but do NOT go here

Excellent chips ,, the best in town ..very polite service...Great and best place in Twickenham. Thank you

Changed ownership in the last few months/couple of years and has now descended into a sub standard fish and chip shop that’s more interested in selling beer (the windows are full of promotional material for it) and doing that very modern thing of branching out and specialising in nothing. The service is done by a friendly enough bunch but painfully slow isn’t even coming close to describing the pace and yet there are always three or four people out the back there, taking twice as long to cook and pack an order as the one or two staff headcount of the previous regime; it is seemingly progressively slower every time you go in there, and yet somehow tastes less cooked to order each time too. The batter is a soggy yellow mess with absolutely no crispness to it; this smacks of it being sat there for ages and kept warm, and only the chips being cooked to order (and they tasted at least partly pre-cooked, too). The walls have info on the cooking process and there is a bit of gaffa tape over the type of oil used; I suspect it must have been economised on and this might explain the rather unappetising soggy-meets-rubbery batter on the fish. I suspect the good reviews come from rugby tourists who just want a quick bag of chips between the station and the RFU or the Stoop. For any more serious custom, take the extra 15 mins and go to Mario’s or Nim’s in Isleworth, or to the St Margaret’s fish and chip shop. This one is sadly now dreadful. Not going back after tonight’s awful experience after years of using the place.

Chips are the worst I ever had, definetly frozen ones. Never again

They gave me free chicken because it was nearly closing time

This is the greatest chip shop ever amazing owner gave us free cheesy chips

The food was absolutely top notch. The service was top and super nice. Atmosphere is simple but fun. At least after a rugby game. Anytime there again 👍

Incredible food and service very cheap

Everything was upto the mark and.And i just love the customer service. Best fish and chips in twickenham.

Incredible food, really lovely staff and reasonably priced

Unfortunately we can’t as a family say anything good. The food was luke warm, chips tasted too oily, chicken wings not only smelt off but the look of them put family off totally. The sausages were so bad they couldn’t be eaten . A very strange colour, smelt weird so no one wanted to even try them ! Actually our dog refused to eat them which says a thousand words ! Nothing we can recommend other please avoid . Eating some chips has resulted in three bad stomachs 🤮

It's a good local chippy with good fish and friendly staff

Order sausage batter and chips asked the server if he had used wheel potatoes or whether they were blanched potatoes or frozen chips he said they was freshly cut before frying. After eating the tastes was not brilliant but was hungry. 3hrs later extremely ill 🤮 told by the hospital it was the sausage and chips. Its amazing what science can prove these days.

Best food and service! Excellent work by the experienced owners!! Must must try!

Best fish and chips, Delicious xx

Excellent food! Fresh. Not greasy. Good portion.

Crispy delicious chips on the way to the rugby.

Found this place completely by accident but their food is tasty! I hate anaemic, undercooked chips and this place gets them just right.

9pm all cooked to order plenty seat if you want to eat in. Great food this was medium cod chips boxed and super still when got home. Great food will use again.

met the owner,very friendly. the was fresh and tasty.

Very tasty, clean food: best fish and chips I’ve eaten in 30 years.

The food was ordered around 1600 for around a 1700 delivery. On arrival, the cod was hot, but the batter was soggy, Not at all crispy as was expected. As a first-time user of Salt and Vinegar, I should have expected a more efficient service even though they were busy, as I ordered a good hour before the delivery time.

Great little place to eat like a local, prices great, portions too big for us... The service was absolutely friendly and accommodating. Gladly again at any time, price performance absolutely top...

Great size portions, chips were good but unfortunately the fish batter was very flat and greasy (not fluffy or cooked on the inside and tasteless).

Super fresh fish. Absolutely recommended.

Best fish and chip shop in Twickenham! Fish is always fresh and batter crispy.

friendly people! Fish and chips fried fresh and portions are generous. We enjoyed our dinner here.

I get chicken wings and chips from here regularly and the service from Rizwan and the team is always top quality. Always love my wings and chips, knocks the socks out of the competition. Highly recommend this place

good customer service but the fish very oily but taste nice

Turned up fairly close to closing and expected the food to be dry and past its best but it was still good. Fish was average, chips were great but the curry sauce was superb.

Incomplete order - missing the curry sauce.

We tried this place out after a disappointing take away from our local f+c shop. From now on, this place is our go to! The fish (haddock) was superb - fresh and perfectly cooked, the batter was so delicious and the chips moreish and that perfect mix of crispy and squishy. We also had mushy peas which again were delicious. Everything was really bloody good.

My wife, my little one and I went to Salt & Vinegar over the Easter break. The first thing that stood out was how clean and spacious the place was compared to a typical fish and chips place. We ordered cod and chips and spicy wings. I loved the cod and chips, especially the new curry sauce they’ve come up with. My little one seemed to enjoy the spicy wings. They were spicy but kept going at them with a sip of fruit shot after every bite!! There’s a certain warmth to the staff that I could get used to. I will be visiting there soon.

Arrived a little late, but hot, however, the scampi and breaded mushrooms were overcooked. The size of the scampi was just too small

Incredible customer service, and the food was unreal! 10/10

Shockingly slow, over 25 minutes wait for a plain sausage and chips.

Lovely haddock and cod... Chips, gorgeous!!! Worth the price... 👍

As usual, really good. Hot, fresh and very tasty.

OMG, the chips 🍟 here are unreal. Best I have eaten....ever. Beautifully cooked, not greasy, absolutely perfect. Staff very friendly as well

This place is under new management and I was very impressed with the batter on my cod. I haven’t had such crispy batter in many many years. The chips were excellent too! I will be coming back to this chippy

The food was really bad. Very disappointed that I waited quite a while, when the place was near empty, for food that was stale and tasted like it had been refried. The batter was hard and oily, the fish was stale (probably sat around for a while and the battered sausage was horrid. Chip’s definitely had been refried. Really disappointed. Table full of unhappy eaters. I think they’re cooking too much in advance and the oil probably needs changing.

I was told over the phone that large cods come with chips over the phone When order arrived I was told I shoudl order chips separately £13 pounds for fish only ?

The fish was cold and soggy not crispy at all

Avoid, might be the worst chips and saveloy I’ve ever had. Such a shame. Savaloy was flavourless and chips were virtually inedible. I had loads of crumbs and over fried chips that were hollow

Best fish and chips around! Chips are crispy, batter is great and not too thick. 10/10

We found a bit of plastic in the fish.

The best fish and chip shop! Amazing service and great food.

Placed an order in the shop took so long for it to get ready I walked out of the shop after I had paid for it would never use them again poor slow service

Amazing place with very good fish and even better chips ! (Shout out to the chicken wings too, cant forget the wings !! )

We are visiting from New Zealand and we loooove fish and chips over there and this was a nice reminder of home. Really friendly service, delicious chips, and massive portions. Had enough tables and seats to dine in if you like. Would def recommend a visit.

Good food, a bit expensive but make sure you order ahead as it’s a long wait sometimes.

As a tourist, I have eaten fish and chips at typical touristy spots but have always felt the fish and batter to be bland and the vinegar not so flavourful. I ordered the fish and chips meal from this restaurant after smelling a really good vinegar scent from another order. The portion size was huge, as I couldn’t finish it by myself, and the batter along with the fish was very flavourful. I didn’t need to use a lot of tartar sauce and the vinegar was extremely tasty on the chips. Highly recommend this place!

I recently stumbled upon this fish and chips shop and couldn't be happier with my experience. I rarely eat fish and chips, but this time was truly exceptional. The fish was perfectly crispy on the outside and tender on the inside, and the chips were spot on - golden, crispy, and delicious. What impressed me even more was the friendly and attentive staff. They made me feel welcome. The service was efficient, and they ensured that I had everything I needed. The restaurant's cleanliness and rugby-themed ambiance also deserve a mention. It's evident that they take pride in maintaining a tidy and welcoming space for their customers. While I don't like to sugarcoat reviews, I honestly couldn't find any major flaws during my visit. If I had to nitpick, I'd suggest additional staff due to the unexpected busy Sunday, but the fish and chips were so good that it was worth the wait. In conclusion, its a fantastic spot for a satisfying meal. If you're a fan of fish and chips, this place is a must-visit. I'm already looking forward to my next visit!

Usually get our chips from here as it’s local to us, so a shame I feel the need warn others. Inedible food. Chips definitely not fresh, had a very strange taste to them - must be the oil they were cooked in? Battered sausage, again thrown away after one mouthful. Tried to make my partner pay for extra items / a larger portion that he hadn’t ordered. Not sure how a chippy can get the basics so badly wrong?! Suppose they’re counting on some well oiled rugby fans to cough up for bad food and have the pleasure of being overcharged for it.

Very disappointing. Quality of food is terrible. Chips inedible, definitely refried who knows how many times.. very slow service too .. waited almost half hour, you'd think that's a decent amount of time to at least get fresh chips!! Couldn't eat them. Not going to return.

Lovely food. Our chosen drink was was not available so alternative was sent. Unfortunately it was a full sugar one which isn’t great. Not end of world though. The mushy peas were forgotten and not in the bag, so is a £2.20 credit to my account possible? Thank you.

Bought fish n chips for 2nd time under new management. Still not giving fresh chips and fish was fried dark brown. I desperately want this place to succeed but honestly... Increasing prices recently between 15-20% and then reducing the quality of food is not on. Also hugely expanding the menu going from a VERY good quality fish shop to now selling chicken wings and even samoosas on match day. Is the chips, fish and chicken wings friend in the same oil? The chips I had was definitely stale and refried. Its not fresh anymore and fish overcooked. Wasted opportunity to keep a local buying regularly. I can also see similar reviews from others but management is not actioning the feedback. My review 2 years ago: Fantastic! Genuinely great f&c! Batter is light and much less oily to others I've had before. They replace oil twice daily. Don't change the recipe, it works!

Decent fish and chips on the go.

I had a cod and chips. Fish was really crisp and tasty. Excellent customer service. Definitely would go back.

We saw this place when we were driving home and all of us were hungry and kids wanted to eat chips. I was surprised to see it open on Sunday so went in to check. Ordered 3 large chips and 15 Spicy chicken wings. Was informed that there was a 10-15 minutes wait which was okay I was really surprised to see the portion size of the large chips. Wish I had known then I would have ordered only two. But this is good value for money. The spicy chicken wings weren't very spicy but were a little on the saltier side. But the kids enjoyed it. Overall, I recommend this place and am looking forward to trying the fish too

The whole experience was outstanding from the time we entered till the time we left. Food was amazing and everything on the menu was available. The portions were huge and delicious and did not compromise on the quality and taste at all. I will definitely go there again for a good Fish and Chips.

This place is so frustrating. When they do fresh chips, they are excellent. Unfortunately, I got the refried old chips this time. Very poor!

We have tried a few fish and chips shops in London and have found this to be amongst the best we have had. Very friendly owner who makes the experience better. Well priced

Usually the best fish and chips in the area and we have been customer since opening. Unfortunately tonight was very bad compared to the usual standards - chips was soggy, batter of the fish and sausage was very hard and dark compared to the usual golden and fluffy, though fish was fresh. Hopefully it’s just a one off!

Popped in here after a day at the races and Sam, the owner was really nice and chatty, while we were there some kids came in and as he was closing gave them lots of extra to share. Food was freshly cooked, and huge portions. Really great plaice for your fish and chip fix.

the best fish and chips I've tried. very clean, excellent and friendly service.

One of the best fish and chips shop in Twickenham, super fresh and tasty fish and chips 👌. Friendly staff, highly recommended. we will definitely visit again🙂

Had a great fish and chips here tonight. Fish was fresh and cooked perfectly. More chip that I could eat! Really nice people and overall a great experience.

Really good fish and chips. Quick service, it smelled lovely and has small tables to eat in. We loved it.

A very decent fish and chips at a reasonable price compared to the many hotdogs vendors on the way too/from Twickenham stadium. Just ever so slightly off the main route to the station, which means much shorter queues than any other option or the nearby tesco or M&S

So impressed They listened and even cooked my chips well done ! and crispy ! just like my mama used to make Thanks guys

I tried the place yesterday for the first time. The fish was OK .ships were nice...clean and tidy place I would try it again...

Best fish and chips in Twickenham and Richmond!

Lovely succulent cod and crispy fresh chips. Friendly staff. Definitely recommend.

Best fish and chips in Twickenham. Great batter! Fresh and hot. Friendly staff.

The worst fish iv ever been served in my life This place wants closing down Asked for a large cod I expected a large cod Not 2 BROWN smelly old rotton fish fingers Coated in the thickest soggy mushy batter Absolutely vile and went straight in the bin Chips decent so was the curry sauce but when you spend £14.70 on a meal for 1 you expect it to be exceptional Not even worthy of a 1/10 Such a shame 😞

A decent place. Good service. Food is pretty good. Not the best but very far from the worst.

Crispy chips and big portions. Quality 👍

Great fish and chips with friendly professional chef. The portions are quite huge and fish tasted really fresh!

Amazing chips! They were crispy and fluffy and just the right amount of vinegar.

Had a nice lunch here. I ordered a small cod strip and chips. It was tasty and the thing I was really impressed with is I didn't feel "heavy" as I would usually feel eating and fish and chips in other restaurants which showed me that they took care in battering and preparing their food. Only downfall was the chips were a bit lukewarm, but that's just probably me being over judgemental. The customer service was amazing. Really friendly staff whom made me feel very comfortable and welcome. Reasonably priced as well.

Went in only half committed, looked at menu was not particularly inspired. Saw other people's food thought 'looks the business' instantly convinced. Chips golden and chrispy and hot. Glad I changed my mind. For those whose think posh areas can't do banging chips, think again. I thought that and was proved wrong. Salt and vinegar chipshop I salute you. Been back a week later, no fluke definitely a five

amazing customer service and best chips !!

Some of the most disgusting chips and sausage I’ve ever eaten. Had to throw away.

Drove 5 miles specifically for this. Great service but most importantly- best fish and chips in the area

Yummy food and the best chips around

The food was freshly made and the staff were friendly. Would definitely recommend

Very lovely staff and the food is 10/10

The best fish and chip shop I have went to . Very friendly and food is very fresh. I would definitely recommend

No complaints here. Been visiting them every now and then since they opened a year or so ago. Very impressed. Always friendly and the food is very nice. Large portions and so I usually have enough left for a refried chip butty the next day! 😋 In fact, I’m just about to phone through an order right now and thought it was time I left a review.

I know fish n chips is being priced beyond the many but sellers need to keep the quality up too. The battered cod here was big on batter but small on fish. I might have been unlucky though! For me the chips were over cooked.

So bad. Literally just so bad. Lol go try it out and see.

Standard fish and chips - everything you would want and expect - fair price!

Delivered beautifully hot. Tasted very good. However, the items are a little over priced. Please do something about that please. Keep making great chippy food. Thumbs up!

Best fish & Chips I ever had!!! Really big portion for good price:)

Chips are frozen, not from fresh potatoes. Not a real fish & chip shop if the chips are like you would get at a cheap canteen, in my opinion.