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4.0

Based on 105 opinions finded in 1 websites

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Nº 206 in 338 in St Edmundsbury

Nº 2 of 2 Japanese in St Edmundsbury

CUSTOMERS TALK ABOUT DISHES WITH..sushi
Score
OpinionsNoteTripAdvisor1054.0

comment_iconOpinions

A very enjoyable experience was had for a birthday lunch. Extensive menu catering for all tastes. The sushi, ramen and bento boxes that we ordered were all very good. No fuss and over attention. Ordering simply by pressing a buzzer taking the pressure of ordering everything at once off. Nice choice of drinks including sake. Thoroughly recommend for the food and experience.

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JKMSuff . 2024-09-28

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The lunch deals and bento boxes are excellent value and generous. We really enjoyed the experience. Service was good. Definitely recommend for a lunchtime.

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RachelS . 2024-09-21

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Excellent food and service, we had a large group on a busy evening; service was faultless! Will certainly return and highly recommend.

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Barbera B . 2024-08-07

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We had a takeaway from Sakura and are left very disappointed with the food we ordered. Everything was bland, fatty and not well cooked food at all. Haven’t tried sushi so I can’t comment on that. First and definitely last order!

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Enik C . 2024-07-07

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What a gem. We have passed this restaurant many times wondering what was inside, therefore decided to go. We visited On A Friday evening, fairly early, the place was busy. Excellent service, very friendly and professional. Excellent menu, very extensive. The food was great, beautifully presented and extremely tasty and good quality. Points to make. The place gets very busy and is a small place so I would advise to book ahead to secure a table. When busy there maybe a delay with food coming to the table, but worth the wait and the waiter did let us know. However, I will definitely return.

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Lisa W . 2024-03-16

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Lots of vegan choices, or items that can be made vegan. We had a birthday lunch here on 25.2.24. it was my first visit but not the first visit for my vegan son, husband and my son's girlfriend. Service was quick and efficient. The food was excellent.

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Kartouche . 2024-03-04

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Great atmosphere. Fabulous service from the team, the level of which is consistent every time. Food on the lunch menu is of great value and well sized portions that alway tastes great. A MUST visit stop for food if in bury, and the drinks are also delicious

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Suffolk Reviewer . 2024-03-04

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Food was great as usual, Place was cold, Stupid plastic strips at front door,not good when you walk with stick, Plates being cleared while people are still eating,a big No No

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David B . 2023-11-11

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An excellent little restaurant right in the historic centre of the town serving really good fresh sushi, sashimi and ramen. Very friendly staff and a very unique ordering system that works wonderfully. Service is quick and friendly.

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Slimbar . 2023-08-27

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Astonished to find such a great Japanese restaurant here. Very reasonable excellent wide menu choice. Super charming staff. Meal courses well spaced.

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UkPunterOK . 2023-07-23

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Were at Bury St. Edmunds market on Saturday and fancied something different for lunch. This was the third time we had eaten here. First time was Excellent!! Second time was disappointing as the food, the same as we had previously, was really bland with no real flavour. I had to badger my wife to go in there for a third time but hey, everyone deserves a second chance? This visit, my wife had a chicken curry type dish, the chicken was tough and sinewy.I didn't like it and I'll eat almost anything, I opted for the grilled eel bowl. The menu showed four fillets of eel on a bed of rice. When it was brought out, there were only two fillets. I wanted to ask for the menu to say this is not what i saw and ordered but my wife said no, I don't want a scene. The eel was not bad but I felt I'd been cheated, my wife on the other hand, couldn't eat hers because it wasn't up to the standard that we have at home. Third time lucky it wasn't and wild horses would never drag us back there.

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carolynmaurice . 2023-05-17

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Fantastic restaurant with an amazing range of food. The Canadian water was really attentive and helpful

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andrewhD8279YL . 2023-05-14

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Marvellous food and great service, will def be visiting again. The only slight downside was the chiller cabinet a few feet from our table spoiled the atmosphere a bit. Felt a bit like we were sitting in a supermarket! Otherwise would have given a higher review

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alphacenturi . 2023-04-09

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Before going I read the TA reviews - they seemed oddly polarised. I now understand why. The restaurant needs to focus on the basics. The weirdnesses detract from the overall experience. The waitress struggled with inputting orders into her wretched tablet. (Bring back a pad &pen!). I ordered a glass of white wine. A few minutes later another member of staff returned to say that glasses of white wine are off (of the 6 or so whites on the list only one is offered by the glass). Why not open a bottle of another and sell that by the glass then?! And then the glass (of red) arrived. I am not sure what the manager had been drinking when he signed off a purchase order for them, but they were bonkers. Chairs too low for the tables. The detals all add up - they matter. Joyful decor though.

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grumpytyke . 2023-03-26

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I took my 2 daughters for dinner as a treat, they were very excited as we’d been planning to go for a few weeks. We ordered in advance on the website which worked well. We were shown to our table and then the under whelming service began. The food was very good, we had 2 types of Gyoza, Rainbow Rolls, Beef Skewers, Salmon Sashimi and Chicken noodle soup followed by a dessert platter. All very tasty. The service however left a lot to be desired, one waitress in particular was far too cool to actually speak to any of the diners, we had soup spilled all over the table, from height so splashed everywhere. No apology and then a cursory wipe with a dry napkin. We were asked a couple of times if everything was ok but the question was asked with such little enthusiasm all I could muster in response was “yeah, thanks.” It’s not the cheapest dining experience and being the only Japanese restaurant in the town it could be an excellent dining experience but I won’t be going back unless the service improves!

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Del666 . 2023-03-04

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Had an unexpected day off today so husband and I went out to lunch .. We had been to Sakura before and loved the whole experience. So decided to go back , I had the seafood noodles and husband had Japanese steak and chips with courgettes.. Both dishes were delicious and presented well .. Alfie our waiter suggested dishes for us and we also settled on a sushi selection that was to completely die for .. A small cocktail menu threw up some surprises such as my Moshi Moshi Matcha , a sort of milky whisky creamy cocktail.. Service and food were exceptional.. Yet again , a great visit .. Well worth a visit ..

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KarenB6375 . 2023-01-11

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Worse service ever and a disappointing meal. Ordered food off the menu that was different to what came out. Asked for two different wines to taste at 7.30pm to order a bottle, asked again and again. Asked for some chilli oil that came out 30mins later, good was cold. Was charged for the chilli oil and then offered to now try the wines, this was 9.19pm when a bottle was no longer required. Manager offered to get us a bottle that I thought would be on the house due to all the issues throughout the night. However we only got glass each and was charged. I would not go back or recommend. Very upsetting given the reason we went.

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SDizzle2406 . 2023-01-07

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Loved our meal in the beautiful decor upstairs. Stunning attention to detail and so much more to Japanese food than sushi ! Pleased us all from 16 year old son to the grizzled parents

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Paul S . 2022-12-12

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Sakura is an amazing place to go to if you enjoy Asian/Japanese cuisine. Everything I've ordered or eaten here has always been fresh and tasted great. Service has always been polite and fast, so no complaints. I love the interior as well and the price you pay is worth it for the food you get.

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beths7594 . 2022-11-28

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Great evening with super tasty food, friendly staff . Will certainly be back for sushi as the table next to us said how good it was.

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Hatsterc . 2022-09-18

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Ok. I know this restaurant is trying to be authentic, but if your are going to make us remove our shoes, please warn us. We asked if it was necessary to do this, and with no explanation we were told yes. We were seated upstairs...

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Suffolkgi . 2022-09-11

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Visited for the first time and immediately loved it. The staff were really accommodating even though I arrived with more people then what I originally booked. I was served by Kate and Daniel. Both were amazing and kind. Kate gave us great recommendations and the...

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lucaspV7303XP . 2022-09-02

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I walked in for dinner; the waiter was far too "sarky" for such a small group, and his (?) obstentatius false-Japanese service was far too fake. We did not appreciate his insulting behaviour towards the guests: please remember that "the customer is always right", especially...

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Marco P . 2022-08-26

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Just came back from a delightful meal at Sakura in Bury St Edmunds.. Had only heard good things about this restaurant so husband and I decided to try it for ourselves.. We were seated upstairs in the Tatami room.. Which had a sunken floored table.....

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Poppythompson . 2022-08-24

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Absolutely amazing! We were highly recommended this place by good friends and it certainly didn't disappoint. The staff were amazingly attentive, nothing was too much trouble and they happily and helpfully answered any questions we had. The food was something else - hot, flavoursome, well...

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bwbecks22 . 2022-04-23

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The moment you walk into a restaurant, spot a table and hope they don't put you there? Well, that was exactly what happened. Arriving at 7pm we were immediately directed to a table for two, inches away from a brightly lit refrigerated display. I said...

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Elssa21 . 2022-04-09

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Went here with my daughter for a Mother’s Day treat. The Sakura Japanese restaurant combines delicious freshly cooked and prepared food with elegant interiors. We chose from the bento box and main menus and every thing was beautifully presented and tasty. Plenty of choices for...

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fional3667 . 2022-03-27

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We have the lunch time Benton box , the food was amazing great quality lots of it and the staff were friendly and helpful definitely will be going again

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O1610VWhelenw . 2022-02-13

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Just wanted to share how grateful we are to staff at Sakura who were unbelievably kind and managed to slot me and my son in peak time! We had booked into another local restaurant for a belated Chinese New Year. But seconds after walking into...

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Subrosa09 . 2022-02-12

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We went yesterday night for the first time, and it's high recommended! Delicious fresh fish, really clean and gentle staff! We gonna definitely come back

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Emyboh . 2021-10-09

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Had a very tasty supper last week, service and food first class, the chilli prawns dish was fantastic. Great to have an alternative independent restaurant in the heart of town.

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Hatsterc . 2021-09-26

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Ordered collection (by Deliveroo) the timescale and quality of food were good - However there was a third of our order missing - It is very sad that the restaurant , when I contacted them, disassociated themselves with this - blaming it on the deliverer....

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happyholidays444 . 2021-08-07

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Checked this place out for lunch after good reviews. Not disappointed. We both had Bento Boxes off the lunch menu. Very well prepared food. Miso soup was a little tasteless and a pint of Asahi was £5:10 but overall we enjoyed our visit and will...

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silverender2016 . 2021-07-16

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We had a lovely lunch at Sakura last Friday. We ordered tempura, sushi and ramen. Very fresh ingredients used. The food portion is huge for two of us. The service is attentive and not rush. Really enjoyed the meal. Definitely will come back if we...

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enjoytravelsomuch . 2021-06-14

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Went with my daughter and everything we chose was totally delicious and fresh! The service was attentive, gentle and professional. We can’t wait to go again. Fantastic value for money.

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HappyReviewer23 . 2021-05-31

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We had wonderful service, the food was really really good and the restaurant was wonderfully decorated. We will definitely be back and if we were local I think we would eat here very often!

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Lottig21 . 2021-05-30

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The service was fantastic - the owner kept the restaurant open later so that a few tables could enjoy their meals without rushing out. And she also brought my partner a “training tool” as it was his first time using chopsticks. The sushi was absolutely...

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nailsnlashes . 2021-05-27

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Just finished our amazing takeaway this evening. We visited and ate in earlier in lockdown and it was amazing and tonight we went for a takeaway and again superb meal. Our daughter has visited Japan a few times and says it’s the best she has...

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brookvi . 2021-03-27

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We ordered a take away as its coming towards the end of lockdown and wanted to try something different and we are all big fans of Japanese food but what a disappointment this turned out to be. To start with even with a discount it...

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jwaddilove . 2021-02-27

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We tried this restaurant for the first time a week ago and were so impressed we returned for our last meal out before lockdown 2. We were looked after by a Canadian chap who was incredibly polite and friendly. The food was fresh and delicious....

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benkaye13 . 2020-11-05

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Second trip to this restaurant and it has to be hands down my favourite place for sushi in the suffolk/essex area! Good service and amazing food! Thank you for the extra dessert on my birthday too, making it extra special!

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290jemmas . 2020-10-29

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For a huge menu this restaurant gets everything right! Extremely attentive service with a cosy atmosphere, their chicken katsu curry was perfect, as well as the scallops!

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charliew1973 . 2020-10-25

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Delicious range of Japanese food. Portions are generous and service is quick. In particular, the prawn tempura udon soup and vegetable tempura curry are fantastic! Starters are great too and come with decent portions. A bonus is the fun drinks they have - a special...

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127chiqi . 2020-10-03

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Went with my daughter first time Japanese for both of us. Quite a varied menu. What we ordered was good and what other tables received also looked good. You are provided with chopsticks (nice ones) but I suspect if asked you could get western utensils...

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Dan_MarthaMildenhall . 2020-09-27

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No social distancing, we were way to close to the next table, service was poor and the food was wrong and not authentic, my food was not cooked (tempura was under cooked soggy and greasy A waste of £118 . In final conclusion we were...

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73Squeeze . 2020-09-20

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My friend and I went out for dinner at Sakura and we absolutely can't give enough praise! The building is absolutely beautiful, if you get the chance to go and have a nose upstairs then do! They have gone full out on traditional Japanese presentation....

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Kiannah J . 2020-09-17

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We went here on the last day of the eat out to help out scheme and the food & service were both absolutely exceptional. I love that you have a button on your table, so you never have to try and grab anyone when you...

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784avrilw . 2020-09-02

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My wife & I took advantage of the recent government dine out scheme and thought we would try Sakura, it's nice to see authentic Japanese cuisine in Bury St Edmunds. We ate Pork Ramen soup & Katsu curry along with Sashimi & Sushi, all tasted...

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si_79 . 2020-08-25

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We were in Bury for an evening on business and we looked to find a restaurant offering the eat out to help out deal. We liked the look of Sakura and booked a week ahead by email. When we arrived at Sakura they didn’t seem...

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S1las . 2020-08-24

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We came in as a family for a birthday meal, and immediately felt welcome. We were served for the evening by the lovely Alexandra, who made sure we had everything we needed. The food was delicious and well priced. Beautifully presented and truly authentic Japanese...

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Meimeieats . 2020-08-05

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Such a superb dining experience! A group of us went here for a friends birthday, and I thoroughly recommend it! We were served by a young lady called Aleksandra, whom was very friendly, polite and helpful. The set menu offered fantastic value for money, and...

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MaidenFan01 . 2020-07-25

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Ordered our first delivery since lock down began and the staff were so so polite. Thanks again! Can’t wait to have you guys back in business.

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I7952DZstephaniec . 2020-07-13

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Good food, but unnecessarily large portions. Had the set meal which included four or five individual starter dishes, followed by a very generously sized main course. I had sushi - 16 individual pieces ... in addition to the four included as a starter ! Ended...

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RMAtkins . 2020-03-10

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Never been to this restaurant and I didn't even know it existed until someone told me about it. Booked a table and went with my wife for our anniversary, we were shown to our table by a nice staff member who explained how we ordered...

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flash_gordy . 2020-03-08

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I had a table booked at 7PM for 5 people, that was confirmed by email. We showed on time and the staff knew nothing about it. We was pushed to a side to wait. The food was good, average size portions. The waiter & waitress...

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OllyEurope . 2020-03-07

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Our second visit, nice restaurant, deco a bit tacky but they are trying to make it look like the cherry blossoms in Japan. Staff are polite although a bit stiff, can be a bit more relaxed and friendly. Food lovely, we had the Edamame Spring...

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PassionflowerUK . 2020-03-01

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So many choices on the menu it's virtually impossible to choose! But we have now eaten here a few times and I can highly recommend the Katsu curry (my husbands favourite) and the grilled king prawns (mine) also the sushi rolls and dumplings.. looking forward...

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mrslornahamilton . 2020-02-24

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Had a set meal today absolutely superb have booked again with friends food and staff 1st class would recommend to all

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Graham H . 2020-01-26

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Excellent selection of food and friendly, helpful staff. Great atmosphere - we'll be back with friends soon.

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243mw . 2020-01-20

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I loved the atmosphere--very calming. Service was quick and accommodating, and all of the food was delicious! I will definitely be coming back.

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jcrenick . 2020-01-12

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Wonderful sushi and the customer service was great! Will be back again! Also,I specifically enjoyed the ice cream at the end of our meal.

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Miromo91 . 2020-01-12

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We have been here twice and absolutely love it. The staff are very friendly and give excellent service! They also really make an effort to make sure that kids have an enjoyable time as well. This is definitely on top of the favorite places to...

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melsoder . 2020-01-11

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Had a meal with friends food very nice. But the food didn't come out together so all eat at different time. One starter was still frozen so had to go back. Very nice decor and rooms. But need to work on service.

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colin w . 2020-01-11

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Pros Different dinning experience with sunken bench seating Starters were great - good mix of dishes and fresh sushi, sashimi Cons Whilst we enjoyed the starters the main courses were disappointing. Didn't seem very fresh and lacked flavour - glutenous sauces that seemed to have...

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Stewart M . 2020-01-08

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Can’t recommend this place enough! Food, service and restaurant are all brilliant and an amazing deal on sushi!

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Jessica B . 2020-01-07

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We booked in for dinner as a group of four. We where seen to promptly and offered a few different options of where to sit. Once seated drinks where ordered! Dirty wine glasses with lip stick and water marks where presented whilst the waiter wrestled...

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nickypBSE . 2020-01-06

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Great service from the staff, wonderful food: not the cheapest but well worth the money. All the dishes we had were excellent

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AndyTr2014 . 2019-12-28

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Not only is the food amazing but the service is impeccable too! Been here a few times and the ethos appears to be the same each time. Excellent quality food, attentive and proactive service. Would highly recommend!

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201tracys . 2019-12-27

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Popped in here for lunch today, with no great expectations, as had not read any reviews. To say I was pleased with the food, surroundings and service, is an under statement. I had the Maki Bento Box which did not disappoint. Twenty pieces of delicious,...

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Denise L . 2019-12-02

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Brilliant food, very authentic having been to Japan a lot - would recommend the miso, tempura prawns and any of the maki rolls. Great addition to Bury’s food scene!

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harrysI2588EH . 2019-12-01

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Had a meal with friends here last night and couldn't fault it - it was superb! The food was incredible (delicious vegetarian options and meat alike), the decor is beautiful and the staff are really friendly and helpful. An excellent night out and I highly...

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Ater11 . 2019-12-01

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Was reluctant to enter a review as we wanted to keep this as our secret eatery. Restaurant is very big so lots of room, up stairs and down. The ground floor is well laid out as a restaurant whilst the upstairs is more Japanese. No...

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valtojos . 2019-11-28

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The food is very good, well presented and good value for Money. Service was a little slow, however, it was busy and I am sure this will get better in time. Well worth a visit if your a fan of Japanese cuisine.

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Ricky C . 2019-11-22

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This is an amazing place to eat clean, fresh Japanese style food. I found the service to be very helpful and knowledgeable and the food 5* The Sushi here is the best I have had and i recommend the Cali rolls and the Volcano plates....

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Stefano s . 2019-11-18

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The ground floor of the restaurant is not dissimilar to Bourgee however its decor is brighter and there are lots of paper cherry blossoms adorning the walls. Despite the restaurant being empty when we entered we were offered and declined a table near to the...

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harry248141 . 2019-11-17

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My wife and i had dinner here last night for the first time. The service was friendly and prompt. We sat at a "traditional" table, which was good fun especially getting back out after a bottle of wine! The menu selection was more than i...

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suffolkfoodguru . 2019-11-03

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The service was really bad and we kept having dishes being brought to the table that we hadn’t ordered. The table wasn’t cleared after we had finished. The table behind wasn’t cleared for half an hour at least. When we left none had been cleared....

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Amber4048 . 2019-11-02

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I visited with a group of friends on Monday evening and it was top notch. The Monday set menu is great value for money, offering all of the starters and one main of your choice. The service was fantastic from all the members of staff....

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Marc S . 2019-10-29

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I booked a lunch for two today(Saturday) and had already read the menu - as had my dining companion. However I hadnt realised the lunch menu still applied ie no sirloin beef, teppanyaki etc as seen on the menu. The lunch therefore was tasty bento...

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Scott S . 2019-10-26

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Amazing restaurant to eat .Great Service.Fantastic Food. Food was served so quickly . It Was a lovely evening.

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Ho Kin W . 2019-10-20

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Food was beautifully presented and excellent quality.Friendly service, will definitely go back again

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Coco19833 . 2019-10-20

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Excellent service... decoration lovely and peaceful... very nice place and prices... definitely would go again.

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74evelyntee . 2019-10-18

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Excellent food, love it. You can find real Japanese style food over there. Enjoy the Tatami room. I will go back to try

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lllllewis . 2019-10-18

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Excellent food with great price. Lovely environment with beautiful flower decoration, it is a good place to go with family. Definitely will come again.

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yizhuw2018 . 2019-10-18

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I ve been to many Japanese restaurants in U.K because I like Japanese food. Sushi is so much better than yo-sushi or sushi counter in the supermarket, salmon sashimi pieces was huge and fresh, value for money. one of the best in U.K. about hot...

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ykz2019 . 2019-10-18

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Gave it a try. Menu presentation is a pc printed few pages inside a plastic leaf founder. Wine offer very poor. One main course was like warm , staff seemed a bit disorganised strange layout of tables. Could be brilliant but a rethink is needed...

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ArchieTN . 2019-10-16

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Excellent food, lovely surroundings, drinks a little bit expensive, service lovely but glaringly inexperienced and seemingly under trained, starters and mains arriving at the same time, plates cleared whilst one of party still eating, wrong order delivered, napkins removed before finished eating, wrong bill.................... would...

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MickK156 . 2019-10-12

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Full of flowers, the food was absolutely fantastic. Been bit worried because the negative feedbacks but this restaurant changed my mind. Don’t know why some people said no one care about them, they have little button which can be used to summon waiters, My kid...

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Carcar S . 2019-10-09

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1 个月前 Everything was so absolutely perfect. The atmosphere is relaxing and authentic. The staff was super friendly and service was great. Food was so good. Seriously reminded me of my time spent on Japan and the Pacific. We left so happy and full. Will...

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Victorlee_1022 . 2019-10-09

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Absolutely great service and nice food, calling service is very useful, will be back soon, recommend for anyone.

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kevin24678 . 2019-10-08

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Visited mid-week with friends. Made to feel very welcome upon arrival, the tatami seating is different but there are other options, personally I liked it. The staff are very friendly, honest and engaging. Food was beautifully presented and excellent quality. When we asked questions about...

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Lalaelle . 2019-10-07

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We thoroughly enjoyed our evening food was amazing . Only thing I could say was the seats we sat in were so uncomfortable and to get in and out of them was like a obstacle course but will definitely go back

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jane l . 2019-10-05

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For the second time, I found that they changed the new menu. I still like the menu with pictures before. The waiter said that it was because of the customer's complaint that the menu with pictures lacked imagination.oh My god!!!!I can't imagine what I want...

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bella0905bella . 2019-10-04

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Went here for midweek lunch with my wife & friend. The restaurant was almost empty ....WHY, THERE’S NOTHING TO NOT LIKE ABOUT THIS RESTAURANT! The service was fantastic, attentive without being overpowering; the food was delicious, amongst the best ever! Value for money was also...

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SuffolkDalesman . 2019-10-03

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The waitress was very helpful in making recommendations and we had an array of cooked dishes and sushi, which we enjoyed. Some dishes we reordered and they came quickly. Later a picture menu was produced, if both the written and picture menu had been supplied...

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Tinda3 . 2019-10-01

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Lovely food, well presented with authentic taste. Wife and I loved it. Very pleasant ambient atmosphere also. Thank you Sakura.

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thedudist29 . 2019-10-01

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The restaurant is very beautiful, the food is delicious, I really like it.I don’t need to go to London to eat Japanese food in the future.very happy

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LiZ1485 . 2019-09-30

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I have to say we had a terrible experience. It was ALL centred around poor customer service and to that extent it should be solvable. We were in a group of 8 and had to wait for 1hr 20mins before ANY food turned up, after...

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NipponTen . 2019-09-30

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Our first visit to Sakura. Thursday evening and we were the only diners in the restaurant. The food was excellent, we ate the Japanese dumpling with chicken, salmon and tuna sashimi, sushi plus tempura prawns etc etc, but given most people’s knowledge about Japanese food,...

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791ChrisA . 2019-09-27

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We booked Sakura since it was our wedding anniversary and we fancied something special. We were seated upstairs in the "tatami room" - which has no tatami mats in it(!) and instead is an obstacle course made of wood. The waiter was very pleasant and...

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Docproc_11 . 2019-09-21

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4.2

1283 Opinions

location-iconThe Arc
Japanese
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One of my "go-to" restaurants. They have extended their gluten free offerings so I never feel like I'm missing out. Staff are very friendly and always attentive.