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OpinionsNoteGoogle2.4184.2

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Helpful member of staff, item not sold in store showed me where I could buy through their app

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Arthur Kemp . 2024-09-23

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Good layout well stocked, all on one level

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Peter Crabbe . 2024-09-18

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Very nice since the refurb. Ample parking, great experience. Good prices, and quality when compared to ASDA. Now, with the Nectar prices, it's even better value! Fantastic staff, very helpful. My preferred shop now, better value than ASDA or Tesco.

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Raul Maraj . 2024-09-12

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Shopping every easy in this store and never that busy even with the queuing system.

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John Beeson . 2024-09-08

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I forgot my PIN number when paying for my Smart shop. I was waiting for my son to arrive to pay as once the shopping is loaded, it can’t be cancelled and then re-loaded. I was in a bit of a flap but Sandyha was just lovely. Helpful and friendly. I appreciated her understanding and friendly smile.

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C E . 2024-09-03

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the shop very satisfied but very expensive

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anthony carter . 2024-09-01

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Sainsbury's always delivers , I am very rarely disappointed!

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Janet Ellis . 2024-08-24

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Huge supermarket. Found all I needed with help from a very helpful employee.

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Christine Jeffrey . 2024-08-21

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It's either this or the Tescos closer by. Both are just as good as each other with deals structured differently for members.

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Mubarak Khan . 2024-08-21

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Bit expensive but have huge varieties

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Bhawna Mehrotra . 2024-08-20

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Well deserved 5 ⭐s... To a good medium-sized Sainsbury's, with all the various checkouts & amenities of any large store. They still have a good range of products from pens to peanuts, cantaloupes, to candles & beans to bath towels, etc... 😆. Friendly staff, as I find is the norm in the majority of the Sainsbury's stores (& petrol stations/delivery services) I've visited(/used) in the last few years.. not including Argos - that one's a different review altogether 😉. Sainsbury's could teach some of their competitors (mentioning no names 🤐), a thing or two about 'customer service' 🤔. Keep up the good work Sainsbury's 👌, you're almost 🆙 there with the lofty heights of Waitrose (who are almost impossible to beat!) 😊.

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Kurst Andsum . 2024-08-16

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Need to choose specific items.Compared with asda,lidl and tesco it's bit expensive.Nector card is a positive side . Parking is good

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AKHIL S . 2024-08-13

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Good quality food, not the cheapest, but you pay for what you get.

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Chris Costello . 2024-08-13

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Poor quality and very limited choice. Won't be back

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Dennis Sargent . 2024-08-09

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It was really good here staff helpful and friendly

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Linda French . 2024-08-05

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I shop every week at this store. Always have what I need. Prices are reasonable for most items.

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Frank Sanchez . 2024-07-24

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Hardly any fresh produce, limited products prices not competitive With the likes of main Slough

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Hungertrips . 2024-07-22

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Marginally better , however , for such a large branch, only two tills open , or serve yourself ...

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Ashley Richings . 2024-07-17

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Shop here weekly, nice staff, helpful. Find everything I need for my needs.

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Nita Bhudia . 2024-06-17

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Forgot my nectar card and although I can log in to my sainsbury app and this is attached I could not get the Information to use in store. Staff said nothing they could do, quite disappointed as I would have wanted to get nectar prices. Decided to use an alternative supermarket so they lost out on a significant weekly shop, I'm pretty sure they won't care but I will not forget.

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Becky Seager . 2024-06-09

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Had a great little stop off here and grabbed myself some good bargains.

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Jaffa Jaffa . 2024-05-30

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Filthy, filthy store. Filthy toilets. My shoes were slippery on the ground because it was so filthy. Rubbish on the floor, everywhere.

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Aniko K. . 2024-05-12

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Easy access, good choice and relatively priced

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A “MachineXF” Choudhury . 2024-05-01

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First time at this Sainsbury's so didnt know where anything was. I asked the security guy where the coffee shop was and he ignored me!. Asked again and he grumpily pointed his finger in the direction of it. Shop was typical of the usual Sainsbury's but they need better customer care for sure.

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denise aldridge . 2024-04-30

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Lots space.easy to shop around.

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Hakim Hakimben . 2024-04-30

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Very practical and efficient I love this ombre because it is so big it has lots of variety

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mickser tyndall . 2024-04-30

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Left a barely audible message saying delivery order cancelled. Called central Customer Service to be cut off 3 times without speaking to anyone. When I called the Taplow store the same thing happened. This order is for a vulnerable person so not impressed with the lack of access to discuss when the order can be delivered

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Julie Flower . 2024-04-25

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Nice clean some staff pleasant, others are just there to do the job and that's it, not really into customer service, shame really But all good 👍

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Carlos Pose . 2024-04-22

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SL15 Saturday morning against problems with my order. I can’t complaining can’t contact them. I have hearing loss and tinnitus. We are disabilities. I sent many time replay email but I got back postmaster it’s not email address no correct Customerservices but we got duck the heart and leave there was green smell all the bag strove to bin sent pictures but I got back reply email postmaster email. It is completely outrageous and discriminatory that such a large company does not have an easily accessible e-mail or Tex message & WhatsApp application where you can send photos and communicate in writing. I found the Facebook page and thought I wouldn't post the pictures of green liver and green heart there. Why can't the email sent after the invoice include the contact information and the reply email if something is missing or the entire product is smelly and dirty? Not first time!!!! Absolutely discrimination for people leaving with hearing issues

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Anita Szakacs . 2024-04-21

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Great place to buy groceries and plenty of fresh fruits

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PENNYWISE PHOTOGRAPHY DOKYI . 2024-04-20

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Haven't been here for a while, but very impressed. Good clothing range & prices. Argos collection point very useful Clean, clear shopping experience.

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Barbara Chivers . 2024-04-18

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Car parking squeezed in . Space out your car parking ! american car park massive Shopping okay ...

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bobby bajwa . 2024-04-16

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Great range of produce, had until recently been shopping at Tesco and Asda but found their ranges inconsistent. Sainsbury offered a welcome change.

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John Webb (Callsure) . 2024-04-05

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Better than the local store across the road. And there's a timpsons shoe shop on the premises.

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Stef Kennedy (Stef) . 2024-04-03

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Worst place for Uber pick ups. Longer waiting times for drivers. Staff are not allocated or they don’t have a clue.

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kasun gomes . 2024-04-02

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We do often our shopping here. Always nice and helpful stuff. They usually have everything we need

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bob parsa . 2024-04-01

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Quick place to shop using the nectar card and there fast checkout system. The Nectar card has some very good prices and good bonus points as well. Today I used £20.00 of Nectar points to pay for the goods I purchased. A good bit was due to me taking advantage of using the app to buy petrol at Esso stations. I got most of the things I wanted although one or two were out of stock Went today and got everything I wanted.

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John Smith . 2024-03-30

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Lovely staff. Shame about the self-service checkouts that are taking over the store. They don’t work, are dehumanising and ruin the shopping experience. Prices are up and yet customers are now expected to do the check out work too. What next, stacking the shelves? And it’s proven that self-checkouts increase theft, so why is Sainsbury intent on reducing staff hours and continuing with their implementation? Disgraceful.

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Tessa O'Neill . 2024-03-30

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Really great Sainsbury's. Can't fault this store. Great selection of food and some friendly faces there too. Spot on!

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Max J Albert . 2024-03-19

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Shopping experience is ok. Store is tired, and often untidy. I really would wish that they would water their plants. Most of their plants are dying. They NEVER water the pot plant trays. The pots are always dying, especially in the summer. As a plant lover, it is heart-breaking. Their flower displays are usually very good - shame they can't manage the potted plants!

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Shant Kevorkian . 2024-03-18

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Parking is still very good. Nice and quiet today but slow paying process

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James Jones . 2024-03-14

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Quick if you use the smartshop.

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Samina Awan . 2024-03-09

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Good range of branded and own brand goods. Fruit & veg stock isn't as varied as Tesco and no fresh fish or butchery. Nectar points and shopping by scanner are a bonus. Given up on Sainsbury as Tesco have much better selection across all items and cheaper than Sainsbury

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Steven Holloway . 2024-02-28

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Sainsbury has I need never liked tesco

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OWEN A . 2024-02-20

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Good selections on all foods and drinks

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Jane Pavey . 2024-02-20

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I was taken here by friends and it isn't normally a place I would go as it is quite far from where I live. My impression of it is that it is a well stocked and we'll laid out garden centre but my main purpose there was for lunch. I had a ham and cheese panini with a delicious cappuccino. The staff are friendly and helpful and the reasonably priced and varied menu would entice me to go there again. Premises very clean and attractive so unsurprisingly it is very popular 👌

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Yvonne Edwards (Princess Perdita) . 2024-02-13

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Quick response from helping staff

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Hafaz Muhammad Usman Butt . 2024-02-11

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Great selection. Lacks on good service especially when compared to the nearby Tesco

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Pauline Bradley . 2024-02-10

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I called Sainsburys on the phone to check an item in stock. The person who answered the phone was very professional. Very helpful. Went over to the item and talked me through what they had as options. They didn’t have what I was looking for, but I have to say his, Customer Service was absolutely on point. I didn’t take his name but I would like to say thank you and the call was today the 30th of January around eight 8 o’clock in the evening. .

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Mary “Anonymous” T . 2024-01-30

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Easy parking plenty of disabled spaces ,near to entrance . Plenty of smaller trolleys wide Isles . No carts or piles of boxed left in the Isles staff are knowable when i ask where do I find such and such . And actually take me to the Isle and not just point . Staff on tills actual look up at you not just do the job an automatic mode . All together worth a trip out

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Rosemarie Webster . 2024-01-27

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Great Smaller Sainsbury's. Nice friendly staff 😊.

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Kursd Ansum . 2024-01-24

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Loose Tomatoes are better price in Sainsbury. Sainsbury Organic ketchup, vegan mayonnaise options are available well! Varieties of coffee, tea options available

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Nagarajan M . 2024-01-24

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Nothing special, just an average medium sized supermarket

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Jonathan Wrapson . 2024-01-20

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Clean and some staff are very friendly. It's the car park that needs cleaning and what a night mare parking on Friday otherwise all good .

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Kay Kumar . 2024-01-16

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New Security systems are pointless and time wasting

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Bkay78 . 2024-01-12

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Loved to shop there, everything you need you can find there, at good prices. Definitely shop there again.

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Eli Bajraktarova . 2023-12-24

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Very busy but as expected lead up to 🎄

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Simon Leonard . 2023-12-24

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Visited on a Saturday morning. Not too crowded. Well-stocked. Clean and tidy. Wide variety available. Modest selection of homeware and some clothing too.

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Trevor Woodward . 2023-12-17

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It's a shame that the RBWM run car park is unreliable with the payment machines. You can also place bets on 1 of the following not to be working - Lifts/Travellator/Toilets just let's it down.

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Carole epower . 2023-12-16

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lots of parking and good access. Argos handy and good staff

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Caroline Achour . 2023-12-15

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Don't regularly shop at Sainsbury's as deals on food seem to be a lot better at Tescos or Asda, however I have stopped at this branch when I'm in desperate need of something. The actual store is a bit dingy. Don't think any money has been put into it for a while. The car park is spacious and I love that there are lots of family spaces available. I generally find a family space even on busy days. The supermarket serves its purpose but I wouldn't go out of my way to shop here. Self service needs to be looked at again and possibly changed. The area is too small and you're constantly knocking into others in the area. Even worse when I have the pram with me! And why on Earth, do you have to scan your receipt to get out?!? It creates a queue in an already jam packed area! It's a completely pointless system unless it's installed at the main doors, as most shoplifters would probably just go back out through the front entrance or through the Starbucks. Please just consider removing it altogether as it completely puts me off using the self service area, which will put more pressure on your till staff!

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Izzy Segarra . 2023-12-13

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Nice large store. There are plenty of items available to buy. The staff are helpful and friendly. I am not a regular visitor to the store and found it very good.

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Ashley Brook . 2023-12-12

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They now insist that you scan your receipt to leave. It’s bad enough that they make you scan your own shopping (there are never enough tills open) but they now imply that you are trying to steal after you have done their work for them. Tesco still work in a way that suggests they don’t think all their customers are theives.

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Adrian . 2023-12-07

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Absolutely beyond the pits ! NOT ONE TILL open and all full trolley shops being done on the self service ! Then proceeeded to be abused by other customers who rightly were annoyed because the queue was now super long ! Seriously it’s easy to see how Sainsbury’s has absolutely lost its status ,woeful and beyond appalling! The lad on the customer service desk was lovely he’s been there years and in all honesty he should be the manager not the 12yr old I spoke to !

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Linda Pratt . 2023-12-07

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Mens toilets blocked 2 days in a row and disabled toilets out of order... disappointing

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Buledy Sangwa . 2023-12-05

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Well stocked ßupermarket with many good value items with a good quality

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RAY CREAMER . 2023-11-29

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Really gone down hill. Gutted they replaced the fish and deli with an outside sushi bar?!. Clearly profit is more important than pleasing customers. Unethical 'shelf filling' rampant.. n.b. when item out of stock, they put similar items in the space, regardless of whether organic etc.. really marks me off.

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Agrippina Kindheart . 2023-11-28

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Everything about this store is great, staff, products, service, parking, cleanliness

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Raj Phanse . 2023-11-24

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Not bad for a sainsburys , argos seems to not have much stock of anything and there is a Starbucks there for eat in

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Lee . 2023-11-22

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standard large Sainsburys with good sized car park. has a mini Argos at the back on the left. also has a timpson outlet in a hut in the car park.

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Ian Quilty . 2023-11-21

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Hát venni nem tudtunk semmit mert nem volt, azért kedvesek voltak sok minden jó van azért

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Mária Cserni . 2023-11-20

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Every time we wanted they weren't in stocks a about 4 of them not good,,

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Shirley Allison . 2023-11-19

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Loads of parking at 10. Not busy until I was leaving. Everything stocked well.

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Juliecannon1 Cannon . 2023-11-18

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Purchased from Argos based inside the store. Fab-u-lous service, ordered 10am delivered into the store by 4pm. Quick and easy. 🌟🌟🌟🌟🌟

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Kyley Nevard . 2023-11-18

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Ok if you go in but if you have delivery half the food is nit with the order

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Victoria Burchell . 2023-11-13

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I made the mistake of ordering online, they offered different products without my approval and they deducted extra money from my account as a price difference without my approval.

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Mustafa Aktan . 2023-11-10

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Something has happened at this branch. Maybe a new manager? Go hunt a trolley around the car park. They move everything all the time, presumably because they think we’ll buy more if you send us on a different route. Either self checkout or aisle, you’re there for ages more than before. Everyone in the queue talks about it. Price manipulation is appalling, nectar is a waste of time and does not save you money. And the mince is now some vacuum packed paste!! I dread going.

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David Watson . 2023-11-09

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Good big car park with trolley parking good wide isle's friendly helpful staff good selection and prices.

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gary bawn . 2023-11-07

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Went there today for a change as I normally go to Tesco down the road , terrible experience. Not enough tills open even to though it was really busy , had to queue for 20 minutes to pay . Won’t be returning

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Andy Ward . 2023-10-29

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Easy shopping, helpful assistants

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Steven Barton . 2023-10-29

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Very helpful and great attitude

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Sarah Wood . 2023-10-27

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Dreadful experience 1 person(not her fault) running self service so many flashing red lights waited 15 mins to get out. Hopeless place 😞

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Ben Burgess . 2023-10-26

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Very large Sainsbury's including hot food and sushi, plus a Starbucks. What more could you want.

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Ruby B-G . 2023-10-24

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Generally hassle free shopping and I find only the odd thing I can't get

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Andy Findlow . 2023-10-22

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Very Dull store ,! All the staff miserable , not surprised .

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Andy Byne . 2023-10-21

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Plenty of parking and Nectar offers

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David Watkins . 2023-10-17

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Poor availability Very untidy store

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Simon Henley . 2023-10-17

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A Massive Sainsburys with lots of options and full shelves! Rare in todays shopping experience

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Charlotte Hearn . 2023-10-12

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Sainsbury's started to take a downward road when it comes to appreciating and respecting customers: Sainsbury's takes the view that every customer is a shoplifter but some are lucky shoplifters. Apart from all the isle cameras, the self checkout camera that tracks your every movement and your face up close, and the scale that detected your slightest bag movement, and staff that are on the lookout like falcons and the security at the exits, you now HAVE TO scan the barcode on the receipt to be allowed to go out of the checkout area. Passed those days that you could have select 'no receipt'. I -out of habit- threw the receipt in the full cart and it flew down the trolley floor, underneath everything. Little did I know that I have to offload everything to grab it to be scanned for the exit door to let me out! Degrading... Waitrose for example -at least in my experience- puts the ultimate trust on customer. Hey! Whoever genius came up with this idea at Sainsbury's: It's super easy to switch to another shop. Try people!!

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Bruce Royce . 2023-10-08

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One of the best Sainsbury's stores. Staff great - helpful and caring. Not too overwhelming. Brilliant layout. Also a timpsons, Argos and Starbucks on site

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Lizzie Jones . 2023-10-07

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Very nice and big clean store, well.stocked of all items

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A D . 2023-10-03

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Very spacious supermarket with wide aisles. Wheelchair accessible and friendly

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Francis Williams . 2023-09-28

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First time visiting this particular Sainsbury's. Loads of parking and managed to get what we needed.

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Deborah T . 2023-09-25

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Excellent supermarket, great range products and service good

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chris jones . 2023-09-23

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Shelves empty Staff are not able to advise were items are on shelves Standards low

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Paul Bainbridge . 2023-09-20

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This branch of Sainsbury's is always a little disappointing. Usually several items I need are out of stock, and the layout makes little sense to me. Coconut milk, just as an example, might have different brands in two or three different aisles. Finding things is like playing hide and seek. Lately, I've also struggled with fruit. Some goes mouldy within days whilst others shrivel up without ripening. It's only the Nectar points that keep me going back when there's a Tesco around the corner.

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Ben Jones . 2023-09-05

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Nice and and quiet in the main. Always plenty of parking and a good selection of products

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Paul Campbell . 2023-09-04

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Quick shop during the holiday season.

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Robert Reid . 2023-09-03

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Good local supermarket which has good amount of produce available. Nectar points are good.

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Juked (Juked) . 2023-08-30

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Good size store but many of the shelves were empty

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Nick Freestone . 2023-08-16

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