Based on 46 opinions finded in 2 websites
Based on 46 opinions finded in 2 websites
Nº 365 in 770 in Wolverhampton
Opinions
lovely food, tasted fresh and arrived in good time. Will definitely be ordering from here again ⭐️⭐️⭐️⭐️⭐️
Alex . 2024-10-05
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chinese not very good. you get what you for, bbq ribs with a dark gravy like sauce, chicken and sweetcorn soup very watery, special curry not to bad. sorry won't be ordering again.
scott . 2024-10-04
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Amazing food as always. Love Ruby House
Steven . 2024-08-31
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We order regularly from here and are always very happy with the food. We order from their website do don't interact with the staff but the food is sometimes delivered so fast we don't have time for a shower...thank you Ruby House.
Gary Fletcher . 2024-08-10
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fantastic food definitely will order again
Kerry . 2024-08-05
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Quick to complete order and nice and hot when eaten.
Jeanette . 2024-07-25
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couldn't eat as tasted disgusting. I'm sure I found an insects leg in sauce. never again.
keith . 2024-07-20
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food was cold and not good for eating I had to cook something different for my family 😕
Jade . 2024-07-08
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Delicious food. Gave us free wings! Thank you!
Paige . 2024-07-06
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Definitely the best Chinese in the Wolverhampton area, BOSTIN grub 👍👌
Graham . 2024-05-19
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Great food a small place but fast service and good price
Matt Hyett . 2024-05-17
MORE AT Google
Terrible terrible food so unauthentic was absolutely disgusting, please refrain from coming to this place as you will be let down.
Simon . 2024-05-15
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The girl at the front is very friendly, offering great customer service. I order the curries from here - prawn, chicken or vegetable, it’s really tasty. Prawn crackers, chicken chow mein, egg fried rice, chips all nice. Would order again.
Neesha Kaur . 2024-04-27
MORE AT Google
Just had some food from here. Fabulous food, thank you
Denise Hardy . 2024-04-25
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The food was delicious and delivery was fast. Will definitely be ordering from here again ☺️
Ethan . 2024-04-04
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Bostin fettle best Chinese around quality food
Graham . 2024-03-16
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Amazing food and totally enjoyed by all. I will definitely order from here again.
Sharon . 2024-03-15
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Ectremely helpful and considerate Driver, he saw my disable mother struggling and bought the food into her kitchen
Martin . 2024-02-24
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food wasn't good at early, nothing seemed freshly cooked, it wasn't warm, the curry was that thick it wouldn't pour out of the container. the chips were hard over cooked (maybe) but if I'm honest the whole meal was poor, I'm extremely disappointed as I use this restaurant regularly.
Sharon . 2024-02-08
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What can I say. The food 10/10, the staff and the customer service made my day. I am a learning disabled individual and the staff were very very patient and understanding and we're willing to adapt the way that they spoke to me to meet my needs. I will definitely be returning with my family. Ruby house has a beautiful atmosphere and the staff are overwhelmingly kind.
Tegan’s World . 2024-02-05
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Never before or on time even giving two hours notice, just around the corner from takeaway
steve . 2024-01-27
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A little late but well worth the wait.
Spencer . 2024-01-27
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First time ordering and will be the last! Absolutely dreadful food!! Arrived cold and food was so bland. No flavour what so ever. If you like Chinese food then i suggest not ordering from here im afraid.
Jaspreet . 2024-01-26
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always use ruby house the food is always nice and hot aswell as delicious
teresa . 2024-01-23
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Very good food quality and food arrived 10 minutes early which was great. Would definitely recommend to others.
Tim . 2024-01-21
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Always a good service from this restaurant
Nicky . 2024-01-14
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the chicken was still pink in the chicken balls they wasn't cooked properly 🤢
Natasha . 2023-12-23
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Food was amazing- well cooked, favourful and tasty.
sheryl . 2023-12-15
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Great food as always. Best in the area!
leon . 2023-12-07
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Foods very tasty, really enjoyed it. Only issue was that they didn't read the notes I put on but so tasty it didn't matter.
Sarah . 2023-11-10
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Always good food and speedy service
Nicky . 2023-10-18
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Lovely food, tasted very fresh and not greasy.
Janine . 2023-10-13
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great food. loved it. delivery driver was fast, early and polite. food was warm. 8.5/10
Alex . 2023-10-05
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First time ordering from here,it won't be the last. food scrummy and piping hot, delivery man very polite. Fantastic.
KAREN . 2023-09-23
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Enjoyed the food, would have liked a little bit more sauce on the vermicelli and a bit more syrup on the fritter. Many thanks.
Mark . 2023-09-15
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Excellent food, nice and hot, very polite delivery driver
Sally . 2023-08-26
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The food here is excellent! 👌 👏🏾
Aneeta . 2023-08-12
MORE AT Google
the chicken balls were slightly cold and the curry sauce tasted a bit funny
Shannon . 2023-08-07
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The duck in hoisin sauce but the flavour and texture is not hoisin sauce
Lindy . 2023-07-22
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Called the restaurant to say food was APPARENTLY on the way, to be told that it had only just been cooked and was sat on the counter waiting for the delivery driver to pick it up after he had just left. ALSO HAD THE AUDACITY TO TELL ME TO COME PICK IT UP MYSELF IF I COULDNT WAIT ANY LONGER. Then got a notification that food had been delivered as soon as I was off the phone with them. Eventually turned up after 45 minutes and was cold. ABSOLUTE JOKE
Connor . 2023-07-21
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Usually have no complaint but this was definitely not the best. Tasteless, insipid, clear runny sauce, with some veg (mostly bits of green pepper}, FAR too many onions (I mean way too many!!) and a few tasteless prawns. There may have been a hint of garlic (Prawn in Garlic Sauce) but I think the clove was removed too early. The rice was up to standard as was the sesame prawn on toast but this was served with barely half a container of the sweet sauce. Very poor meal.
Dianne . 2023-07-17
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Super delicious & Amazing. Every dish was tasty, full of flavours, not spicy at all. Thank you
Indy . 2023-07-12
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Wasted over £17 the food was awful never tasted anything so bland absolutely disgusting my bin enjoyed it even the banana fritters didnt hit the spot total waste of my money NEVER ORDER AGAIN
Karen . 2023-07-09
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The food was lovely just a shame about the wrong curry and my partner does not eat pork!
Charmaine . 2023-06-26
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Was able to change the order after ordered.
Michael . 2023-06-24
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Food always hot when delivered and very tasty
Brendon . 2023-06-17
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The food from here is always 10/10 best Chinese takeaway around
Neressa . 2023-06-03
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Great Food but it was 30 mins early. Was not ready for it. told it would arrive at 17.40 it came at 17.05?
Robert . 2023-05-27
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Ordered from here many times. Very good. Excellent food and delivery.
Julie Hill . 2023-05-23
MORE AT Google
Best Chinese I’ve ever had. My favourite for a few years now and never disappoint.
Tegan . 2023-05-22
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Called the restaurant to inform them of a mistake and the girl that answered the phone was very rude and had an attitude problem. Very unprofessional and unhelpful.
Chayley . 2023-05-06
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The food wasn't up to normal standard and we will really have to consider next time.
Michael . 2023-03-02
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Called the restaurant and asked for sauce to be removed and one added also put on the notes of the order and still came with the sauce i didnt want the food was warmish will not be going again
anthony . 2023-02-06
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Great food great price highly recommended!
Cheryl . 2023-01-31
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Ordered this evening when I collected food was cold and extremely greasy.
Becky . 2023-01-25
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Disgusting food. Thought we'd give this a try as our usual Chinese, Bilston House, was closed. All I can say is avoid, avoid, avoid! Chicken curry was undercooked and runny, sweet and sour chicken balls also undercooked and the salt & pepper chicken balls tasted more like squid. Even the chips were disgusting (how can you get chips wrong?!) Will never order from here again!!! Order from Bilston House instead guys!
Simran . 2023-01-22
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Always lovley food ..comes hot and enjoy it always
Samantha . 2023-01-16
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Ordered Singapore chow Mein which is really nice. Also ordered special fried rice. The, what I assume was beef tasted cheap, which spoilt the dish.
Lee . 2023-01-07
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Normally very nice but tonight it was very bland not very enjoyable won’t be coming back for a bit
Chris . 2022-12-30
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Food was piping hot and delicious
Lisa . 2022-12-18
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Hi to all reading this, do not waste ur money on ordering from this Chinese takeaway!!!. I popped in after work as my kids fancied Chinese, i explained to the girl who looked around 15 who took my orde that I would like my food delivered at 5:45pm at this time the time was 5:15, she explained it wouldn't be a problem. I couldn't take the food with me as I ride a motorbike and this was my first visit to this Chinese takeaway, got home had a shower and the food hadn't arrived so I called the shop she said it was on the way, 20 minutes later I called again as no show, she then said the driver just got bk and will be leaving In 1 minutes time, I explained that this is not on as my children are hungry and have school in the morning and then asked her as to why she had to lie with regards to my delivery in the first place knowing I was a first time customer, her answer was, if u wanted it sooner u could have collected it. My reply to her was, I pulled up out side ur shop on a motorbike and I asked for a delivery which cost an extra £1:50 as I had no way off transporting the food home for 5 people, there was then silence for around 10 seconds!!.. I then asked for a dish on the house for the inconvenience and was strongly denied and was told that I'm not there only customer and that i should be more patient, what the hell!!... The food was delivered 1and a half hours later by such a lovely delivery driver who was so apologetic - God bless him!!.. Never will I place a order with them again as food was so terrible, in total we had 6 pieces of meat in the House special fried rice and there was more onions and vegetables in the plastic container than curry sauce, by far this takeaway is the worst Chinese takeaway i have ever spent my hard earned money in.. Im not one for writing reviews however I feel so hard done by the service,quality,bad attitude and lies. Never again will we order from the Ruby House Bilston Wolverhampton. Shame on your Ruby House for treating first time customer in such a way.
Shaz Raj . 2022-12-07
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25 minutes late, food har clearly sat in the car for a long time, cold stodgy rice, chips cold and soggy
Lee . 2022-11-25
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Food was piping hot and delicious
Lisa . 2022-11-23
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Was happy with early delivery as i was hungry :)
Sabrina . 2022-11-06
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I'm not a big fan of Chinese food ! But this place has changed that, best Chinese for I've ever had literally not one thing I could fault !
Scott . 2022-10-30
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Food was piping hot and delicious!
Lisa . 2022-10-30
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Not had Chinese food for ages - it’s a real treat these days. But this restaurant is so reliable. The food is always tasty and worth spending to get delivered as it’s quicker than going to pick it up.
Nicky . 2022-10-15
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Great food and service as always thanks
sue . 2022-10-12
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Salt and pepper squid was just deep fried with no seasoning. Was chewy - very disappointed
Anastasiya . 2022-10-02
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What was ordered and enjoyable
Michael . 2022-09-23
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Not very good taste , beef curry was not good salt pepper chicken texture of the chicken wasn't good more like it was boiled and not fried taste bland , disappointing experience overall , will stick to my usual chinese
Ash . 2022-09-12
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Prawn crackers damp/reheated. Food totally tasteless. Like eating boiled food.
leon . 2022-09-04
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Amazing flavours in every dish we ordered. Chicken curry and fried rice was so full of flavour, salty chilly chicken was super delicious 10/10 👍
Indy . 2022-08-20
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Was OK. Chips were overdone, sauce was too spicy, the sauce in 1 curry was really watery, both curries were bulked out with onions so much so we filled 1 of the tupperware containers of the onions. Delivery was very quick
Anne . 2022-08-14
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Food was ok abit bland and both dishes were very oily. Especially the chow mein
Katie . 2022-08-05
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Excellent food great quality, really fresh and tasty
kim . 2022-07-29
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I specifically asked plain chow mein without any vegetables, and guess what I received…..vegetable chow mein!! They did not read notes! This is not for the first time!
Monika . 2022-07-25
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Not usual standard. Very disappointed
Richard . 2022-07-24
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Food was late, food was cold, not usual standard. Disappointed.
Karen . 2022-07-22
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Lovely food always on time and delivered with a smile.
Nicky . 2022-07-20
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The food is always hot. The curry was beautiful as usual but unfortunately the chicken.noodles soup hardly had any in and it was like water had been added to make more bc there wasn't enough. Everything was bland. Ate the noodles and sadly, threw the soup away. Wrong sauce was sent with the duck and pancakes. Hopefully , next time it will go bavl to normal high quality.
Paula . 2022-07-03
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Food arrived only warm as it took over half hour to get delivered from the time I had message to say it was on its way , phoned restaurant and got no real help from them , will not be ordering from here again
Karl . 2022-06-26
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Amazing quality! Normally I can't eat leftovers but holy shiz it was even good cold the next day! New fav takeaway!
steph . 2022-06-01
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Charged more than what’s on the menu, extremely greasy food and just so many onions and not enough chicken and noodles.
Becky . 2022-05-22
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Lovely food, everything was perfect.
Janet . 2022-05-21
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Food has not been delivered!! Lady on the phone was rude and she hung up the phone! We are regular customers and this experience was horrible!
Monika . 2022-05-07
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Never turned up, apparently delivered to another address, very unhelpful staff and only gave me a refund after countless calls and me threating about going down to the shop. Should be shut down!
Chad Watton . 2022-05-02
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Well delivered and a lovely meal
Michael . 2022-04-30
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Amazing food was so fresh and hot deffo will have from here again
Chloe jones . 2022-04-10
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Warm food with strange taste!!! 🤢
brad . 2022-03-31
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-ve Very disappointed with the Salt and chilli chicken wings and Salt and chilli squid. Chicken cooked well but there was no seasoning.- bland. The squid was also the same .. perhsps vooked without the seasoning and then just threw some onions on. To be honest the squid was untouched by any sauce at all. Hopefully this is a 'one off for usually well prepared delicious food. A close neighbour had an issue last week. Again unusual. Please don't drop the ball. Usually these +ve food hot
Paula . 2022-02-04
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Absolutely disgusting food quality, spent £25+ to all be threw in the bin ,ended up cooking cheese on toast at home 😡 curry runny and swimming in oil ,same as noodles, chicken under cooked, s/s sauce like water ,chips cold and half a bag only thing nice was rice
Jennifer . 2022-02-04
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Really nice food lovely and fresh. Was impressed
Emily . 2022-01-03
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Ordered over the required amount to receive free coke but didn’t receive it
Matthew . 2022-01-01
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Excellent all round (and great for vegetarians, too). Thanks!
Shane . 2021-12-29
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Lovely chips today we like them crispy. Hubby tried a chicken and pineapple dish which he wasn’t sure about. He’s trying to be adventurous. Should stick to Chinese curry 😜I enjoyed mine. Good Chinese with friendly service .
Nicky . 2021-12-22
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Food was very tasty. Driver followed delivery instructions also so perfect.
Shane . 2021-12-16
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Super delicious and every dish had different flavours. 10/10
Indy . 2021-12-15
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Great food & great customer service. Will be ordering again!
Tamara . 2021-12-13
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I received my order tonight the sweet and sour chicken Cantonese style wasent cooked properly to be honest wasent even sure it was chicken the duck curry tasted funny most of our food was cold because of late delivery won’t be ordering from yourself again what a waste of neally 50 pound for food that’s not ediable
louise . 2021-12-11
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92 Opinions
Not happy at all. Food was bland and dry!..looked and tasted like it had been burnt. I really don’t understand how chinese houses can get it so wrong. This may of been a one off but we won’t be ordering again. Sorry guys