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Score
OpinionsNoteGoogle653.8

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Always lovely food from Ruby and the staff are great

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Dave Hooper . 2024-10-07

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I'm puzzled by some of the negative reviews because every time my partner and I pick up food from this Chinese takeaway, we’re never disappointed. The customer service has always been friendly, and the food quality is consistently good. I have a sensitive stomach and often struggle with other takeaways, but I've never had any issues with the meals from here, which is a big plus in my book. My only critique is that some food instructions aren't always followed perfectly, and the pricing can be hit or miss—some dishes are great value, while others seem a bit pricey. Overall, it's a solid spot for a tasty meal!

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Daniel Silvando Blade (DSB) . 2024-08-22

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This our local Chinese takeaway. Always greeted with friendly service. The food is good and is flavourful. Better than other takeaways that are somehow rated higher.

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Sam Brady . 2024-07-24

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Ordered via Uber eats some items missing , stone cold and looked like it was re heated , couldn’t even bite the prawn toast or chicken , so didn’t try the rest , total waste of money

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Pamela Hughes . 2024-04-23

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I simply asked for a king prawn fried rice, basically just prawns and rice, i got something else which included pork and I don’t eat pork, now they not answering the phone and I can’t eat the food because it contains pork!! Im not happy and will be in the shop tomorrow

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Girlz Night In . 2022-12-17

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One of the best local shops staff is so friendly..

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Arsalan Agha . 2022-05-26

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Wouldn't let me give 0 stars. Placed an order for it to not even arrive! They won't answer the phone when I called to see where my food was when didn't arrive an hour after ordering stated be 30-45mins. So been charged for food that never arrived!!!

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Steff Walker . 2021-12-29

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Totally disgusting waste of money not good value for money at all. The food disgraceful vile flavourless. Dont know whats happened to this place food stale and rip off of meals. Gorl reception rude and tells lies do not eat from here!!!!!!

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C K . 2021-12-01

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I’ve been using the ruby for years last night had a meal for 1st time in a while it has gone down hill as far as my wife & I are concerned very bad quality used to love ribs not fit for my dog the chow mien dry & rubbery it has really disappointed us let alone made us feel ill won’t be using again find an alternative I used to tell everyone about the place no more go to the chippy you know where you stand VERY DISAPPOINTED

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Stephen Carby . 2021-10-07

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Used to use this place regular last 3 times very poor so used a new place was great decided to try again bill for me andmy wife was 15.80 when arrived no prawn crackers which used to be free with orders over 12 pound called them they said only frèe now with orders over 15 pound i said we paid over that and was told delivery was 1.20 whichleft my order at 14.60 how pathetic and yet again food poor seems like theve just turned greedy and cut quality food prducts

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Jamie Caville . 2021-08-20

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Great food great service on my doorstep happy days

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Paul Cowley . 2021-08-15

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Eating from here since the ruby opened. Now they have started to refuse delivery. Because I have moved further away..2 miles more I said I would pay delivery fee. Picky and fusy these days. What about Loyalty . You didn't mind having my money for 20 plus years but know its not good enough..... Absolute disrespect.

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Adam Russell . 2021-07-16

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Not a good experience this time , chicken chow mein wasnt very warm and gave my partner the wrong meal and then had to wait an age for someone to deliver right meal.

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andrea price . 2020-11-14

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Mine and my partners favourite takeaway by far !! Great food never been disappointed !

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Summah Bonehill . 2020-09-05

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I had the chicken fried rice, lovely as always with large chunks of chicken

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Sam Harding . 2020-05-22

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Great taste of all Chinese foods, great customer experience but the owner seem paranoid too much, guess only do that to certain people... irrespective I don't denied myself from good food, still get take aways always from there.

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OLUWAYINKA JOHN Akinyemi . 2019-07-27

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Had a Brilliant meal Delivered from here

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Andrew Bell . 2019-03-23

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Been going here for years great food good service

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Nicola Hurlstone . 2019-01-14

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Food is well under par, they use jelly stuff in it that is just sickening.

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Shane Devlin . 2018-10-02

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Thank you for delivering to us some fantastic food so promptly despite the poor weather conditions.

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Jan Hughes . 2018-03-02

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Best Chinese in west midlands fab food great customer services

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dawn mills . 2018-02-25

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Food is very mediocre , was not cooked to how I asked for it. Was given sloppy customer service. Won't be ordering from them again.

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Oakie Diaries . 2018-02-15

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no answer, how can you sell food when you don't answer the phone.

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Adam White . 2017-08-30

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My first visit today I thought the food was lovely

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Andrea Edwards . 2017-06-27

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.my favourite Chinese by far my husband loves the curry's quick service & friendly staff

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Lisa M . 2017-04-20

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Good food, good prices, pretty quick service. Would recommend this for a nice Chinese.

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Jag Padam . 2017-03-11

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Love this take a way. Best Chinese take a way in town

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Inga D . 2016-08-12

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Luv it enjoy my food all ways no problem 😋💯

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Lavinia Clarke . 2015-11-20

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