Royal Quays Brewers Fayre in North Tyneside

Cheap clean and reasonably cheerful

Very friendly staff who explain everything they have to offer Big praise to the team

Great service and delicious food. Will definitely be back.

First time in here and I was not disappointed, we had the mixed grill and it was a good plate of food. Would definitely go back.

Lovely breakfast, all you can eat full English or continental, excellent value for money.

Great work from the staff running about the restaurant floor, meals were out quick and pipng hot, tables cleared fast and cleaned. Bar que was a bit if a wait to order. Usual brewer fayre menu but one of the better ones for a while. Thanks

All the buffet breakfast food was luke warm & it was only 8am (sausages, bacon, beans, tomatoes, mushrooms, hash browns)..all breakfasts should be piping hot at any time of the day. The choc o pain & crossaints were not fresh. DIRTY CUTLERY 😞 The plus side was that the service was excellent & all the staff were very friendly and polite...oh nice fresh hot coffee!!

Female blonde Server was rude, dismissive and had a face every time we tried to talk to her. Trying to get 2 fruit shoots and a que of 3 people infront taking 15 minutes to get through. 2 children’s ice creams taking longer than the full tables main meal and getting rude looks when questioned about progress on order. All for a 19th birthday and couldn’t have had a worse experience. Manager needs to look at who they have staffed at this establishment

Beautiful food had fishchips and peas x

Friendly staff, good food reasonably priced

Awsome breakfast for 20,000 kids .

Brilliant service. Served in seconds of entering. Lovely cocktails. Very warm and welcoming, friendly staff. The staff are to be commended.

Only popped in for coffee. Pleasant place quite , it was a Tuesday afternoon.. Clean.

First time going here seated quickly food nice staff friendly Wil be going Back

We had a lovely evening having a few drinks and snacks. Then at 8.50pm we are told that it's last orders at the bar, ????? Early??? If this is the case you should change your advertised hours on Google. It would have been nice to have a couple more drinks.

Food is reasonably priced, good friendly service. Not many vegetarian choices.

It's the cleanest Brewers Fayre than I've been eating. The play area is free and smaller than others. Our order was quickly served and cleaned when we finished with.

I’d like to give a huge shout out to name tag “shazza” this person, took my order which wasn’t an easy one, not as fluent on the till but didn’t let that stand in the way of making me feel welcome, we come here often, James and the guys here always provide memorable service But today I wanna say thank you to shazza for all the effort, see you soon.

Had an amazing time in Newcastle stayed at the premier inn. There is lots for the kids adults can relax. The staff go above and beyond we had robin and Jason on staff there and they could have done enough for us from being funny with the kids to cooking eggy bread for my son as he didn't like anything 🙄. Can't wait for next year 😁

Thank you all so much amazing customer service and lovely staff couldn't do enough to help special mention to robin who we saw work his bum off all weekend with a smile on his face and took so much time with our kids to jason who was attentive to everything even making my little boy french toast for breakfast thank you all so much 😀

Great place for kids for the soft play and outside park, food bog standard nothing special, staff were great especially being in the holidays too

Great place for a meal deal, good pint of stella served, the chap behind the bar with beard and black glasses, might be a manager, is funny and witty, is meant to be in this industry.

James is class good crack with my kids really friendly and helpful

Stopped in the premier inn next door and had the meal deal included. I was a bit dubious as the beefeater chains are a lot better, and i am not the biggest fan of brewers fayre. However, it was better than most I have been to. I suppose it's just luck off the draw who's cooking. The mixed grill was pretty good, and the breakfast the next day was also. Only negatives were the coffee machine wasn't working and had a fault on it. This was attempted to be fixed by the staff unfortunately unsuccessfully.

Very busy. Lot's of screaming kids, unfortunately. Large, spacious restaurant and bar. Plenty of free parking.

It's like any other Brewers. Not great, not bad just OK

Took my girls for lunch. Brought them here for the park and soft play so they didn't get bored whilst waiting for food. Food was nice, decent sizes. Friendly staff and was pretty quiet. Was perfect for us due to sensory overloads normally.

We go every Fri or Sat with our grandchildren 3 Yr 5 9 on Saturday 27th July the kids are playing and a scotish group of kids turned up staying at the hotel. Bless him the man in charge had to shut down the playarea due to blood from child . Well these kids the language was horrendous and we left , but more help for the staff as they did their best but more staff was needed .Apart from that the staff great

One of several Premier Inn / Brewers Fayre places we have used and was by far the best. Staff were extremely friendly and helpful, tables cleared of dirty crockery etc as soon as you finished your meal. Breakfast on Wednesday and Thursday was of a high standard, although no black pudding and the haddock on Wednesday night, special at £7.99, was fresh with crispy batter. Will certainly use again when back up in the Nort East.

Let's be honest. You eat at a brewers fayre because you're staying in the premier Inn next door. It's probably late and you're hungry. The food is ok. The beer choices are ok. It's not going to win any awards

James is amazing and a credit to the team! Don’t diss how busy the place gets the service more than makes up for any wait

Special deal, was a bit quiet but food, prices and service good

The batter on the fish was soggy with no taste at all, would say worst I have had. The bun on the kids burger was solid. The lasagne was just a bowl of cheese. Had to wait over an hour for dessert after asking twice. The staff look like they don't want to be there and just huff and puff if you ask anything.

Had the lasagne worst av tasted in my life was nothing but a bowl full melted cheese around a spoons worth of mince won't ever be eating their again pricey for microwaved food

Disappointed with kids play area

We often come for breakfast after dropping our daughter off at school. Graham and the team are lovely, friendly and always welcoming, it's a very relaxed environment which is just what we need after a tough night with our neurodivergent child. The breakfast has so much choice we are never disappointed £22 for 2 adults and 1 child you really can not complain. Highly reccomend.

Nice welcoming atmosphere with friendly staff,a great range of tasty food . Good parking as well

Unfortunately the food was okay, we have ate there at least twice before and. It was very nice, hopefully a blip by the chef, the staff preferred to stand talking rather than serving drinks or taking orders. It's a shame we enjoyed our previous visits.

It got a bit rowdy and full but we still had a lot of fun 😀

Looking old and feeling old. Ladies toilets, one of the seats was cracked. Ordered a sharing platter, but it was deep fried to a crisp.

Excellent food very tasty and service excellent. Really friendly staff too, particularly James.

Lovely park to walk your dog just before you sail on the boat to Ijmuiden... or if you just arrive by boat from Ijmuiden...

Popped in prior to boarding the DFDS ferry, food was OK.

No food kids running around whilst parents got drunk!

Very friendly and helpful service, and I had an absolutely amazing experience, probably one of the best carvery I have ever had

Did a walk in which was nice. Got a new menu item - chicken fajita burger. Very nice but didn't appear to have any fajita seasoning on it. The chilli side was delicious. The other half really enjoyed his cheese and onion pie.

Susan. Great. Jarrow lady. Perfect Jason perfect honest and even to point of of saving me a mason fine for the tunnel. Advise Not giving to the frogs haaa Perfect day

Pub not bad, staff terrible, would have given no stars but wouldn't let me.

A great place to visit , very popular too, although it is starting to look very tired nowadays and in need of a total refit. A fabulous range of food and drinks.

Nice pub with play area for the kids and friendly staff food was nice steak was a little overcooked but nice.

Excellent Food and Staff Very Helpful,Talkful @Friendly

Good food but the coffee was not nearly hot enough. Had to get mine heated in the microwave. Staff obliging though and friendly.

Place seemed clean plenty of space staff were fine seemed very short staffed and rushing around trying to dodge kids getting in their way running playing with the drinks despenser and ice machine. the food was a huge let down, Kids mash had skin on it clearly thrown in the microwave before came out no gravy and vegie sausage for whatever reason. Adults burger had a weird flavour and the starter was fried bits but could break teeth. Feel sorry for the staff being rushed from pilar to post.

Great atmosphere staff are lovely. Jason was very sweet and accommodating for us. Overall lovely experience.

Chips were overcooked, and peas cold pies were ok. It was not the best meal we've had won't rush back

Went on good Friday, walked in was told there was no tables for a couple of hours..... went outside booked a table for 10 mins later...... ordered food which wasn't the best chips were far too hard.... kids pizzas were too dry.... the only positive is the soft play

Good food, very nice staff, the food came quickly. Some vegetarian dishes are also on the menu.

Only one server on for hours and the food was okish. Otherwise clean place and ready staff to help

Visited on Mother's day for the Sunday Carvery as a party of 6. There was an issue with our booking and my son couldn't find the booking confirmation. I was all ready to go home and cook but the staff tried super hard to fit us in. Checking for any parties ready to leave and eventually moving some tables round to get us in. The food was tasty and plentiful and the service friendly, welcoming and professional.

Attempted to order food at 11:40 but was told kitchen doesn't open until 12pm despite food being brought to other tables. Didn't once come to check if food was okay. Gravy was like dish water, burger was full of grzzle causing me to choke, lettuce was brown and shriveled and chips were manky. Got served a drink which cost £2.79 from a can that was price marked 59p. Overall shocking service and shocking food. Will not waste my money here again!

Won't be visiting again.had the creamy chicken and ham pie,pastry was raw in the middle,chips had seen better days,returned the meal as it was awful.was asked if we wanted anything in place so we went for a second option,was just as bad.seems that everything is either microwaved or reheated in some form.staff didn't seem overly bothered,asked to see someone in a senior position and ended up taking the plate to the bar.over all experience staying away

Starter OK Pie chips and peas pie was microwaved all fell in on its self looked raw. Complained, chose a Burger terrible showed the waitress the Chips who said they were fine, just crispy.they said a team leader would come after waiting and waiting I took both our plates and plonked them on the bar in front of new customers. I eventually got an apology, but only after telling me the chips are like that because they have skin on.

First time we visted they called time at 10pm and wanted us out 10.30pm ,the 2nd time was busier and atmosphere was much more relaxed.

Cheap and cheerful, food was ok

I like this place. Amazing atmosphere and nice food.

Great service for brekkie didn't turn us away altho we were 5 mins from breakfast ending ...

Great variation on food, good wines on sale with a fantastic selection of lager's and bitters. Together with a bonus point discount card what more can you ask for.

Absolutely terrible Sunday lunch available till 6 No 4.30 none left. Ordered cheeseburger no large buns arrived on a grease smeared plate luke warm coleslaw warmed up chips won't be back

Visited the restaurant for breakfast. It was OK. Some more gluten free options in bread would be great. Toast was fine though. Furniture wasn't very clean and needs an update. Staff was very friendly and location is convenient when coming from the ferry.

The food is edible. Great soft play meaning if you have kids you can get a meal in you. If you don't have kids you have the option of sitting away from it. The place gets very busy. The staff seem over worked and stressed out- They serve you with a strained smile, which is more than I would manage in their shoes. Overall, the experience is okay-good.

It was very busy so we didn't bother. They did advise us it would be a 1hr wait

Great pub next to Premier Inn for a quick 🍺 beer in North Shields 🛡 👌 😀 (New Castle)

The best place for breakfast and a nice afternoon meal the staff are very friendly and helpful, if you aak for something that is not on the buffet they will be only to happy to get something else for you.

Very busy today, but managed to get a table Was told 45mins wait for food but it was out within 30mins My daughter says soft play is too small but she enjoyed it and the outside park Staff were very helpful and friendly We had a nice meal and a lovely day Thank yous very much ☺️ We will be back

Tolerable food, but the chios weren't hot.

Nice food but the bacon was a bit hard. Plenty to choose from & staff friendly

We love the Sunday carvery and the staff are very funny and happy at there work

Lovely warm and inviting place and the food was amazing.

Good service decent food, allways good offers making it even more reasonably priced. Good kids options and Granddaughter loves to go for the soft play.

Great food great staff and thank you for letting me park outside in my truck over night 😀

Horrific staff, in particular robin who was manager for the day. No idea how to manage a shift

Breakfast fantastic, staff brilliant. James Graham and the wonderful Cleaner Joan

Breakfast with Santa was Tip Top. Properly cooked mushrooms, good fried eggs, sausages and bacon great but no music playing which could've made the atmosphere brilliant. Santa was good the staff went above and beyond for us. Thankyou!!

Excellent service as always. Food great and staff always helpful.

A frame wheel for my manager really looked after me free meal for my birthday

Great carvery, meats and vegetables cooked lovely.

Took my friend out for a birthday meal what a fab time we had, asked about doing a little birthday cake which they did the staff even sang happy birthday to my friend. What more could you ask for.

Food was good service was a bit slack but it was really really busy

Lovely food and atmosphere. I like it here.

Ideal for families as it has a small soft play inside and park outside. It can be a bit chaotic at peak times! Friendly staff. Cheap and cheerful!

Sunday lunch was good. Staff were pleasant.

4 of us ordered food took a good while to arrive, but when it did mine was so cold it was stone cold so much so I place a finger into the centre!!!, it had little to no curry sauce and was piled high with red chillies! called a waiter over & he took away i told him i wanted lasagne instead came back a few mins later with a boiling plate clearly microwaved to an inch of its life, other meal was tasteless, also the cauliflower bites were under fried and soggy the garlic bread wasn't toasted it was soggy, when the waiter took my meal away he said will sort a refund & replacement... no refund offered!!

Came here because of the kids playground which to be honest makes it all worth it. Food was so, so and took a long time to come out but at least the kids had entertainment during the wait. Atmosphere is a little cold and not the most welcoming but it helped out with tired kids.

It was nice enough, though when I ordered a side of chilli for my nachos I did expect a little more than a spoon full in a tin cup..

Just dropped in for a quick breakfast with the little one . It was average in comparison to breakfast buffets I've been to. However if you're just wanting the typical no frills English breakfast then it's perfect for you and it's definitely a bonus that kids eat free with a paying adult.

After being a bit indecisive on Xmas day lunch I’d decided on this place as it’s close by and always warm and welcome however I changed my booking, well cancelled and I receive a phone call from some snotty nosed arrogant d£¥k telling me it was nice to have been told?! I did I rang up and even if I hadn’t what if it had of slipped my mind? Easy mistake however not only have you cemented my plans now for Xmas you have helped me to decide on not coming back to your establishment.

Brewers fayre you know what your getting but staff are great

Wir haben sehr lecker gefrühstückt, es gab eine reichhaltige Auswahl an guten Speisen, in der Küche wurde mir nach meinen Wünschen sogar Extra glutenfreie Brot gebacken und ich bekam Porredge zubereitet. Mein Mann hatte ein ausgezeichnetes englisches Frühstück. Gerne wieder.

Hot drinks machine made barely warm drinks. We mentioned it to staff, and he made a joke about a little man at the back of the machine. ??? Chips were very overcooked, and we suspect the cooking oil required changing as they did not taste nice at all. Kids fighting in the restaurant and adults got involved. Both my sister and I have vowed not to go here again.

Super friendly staff. Wholesome food before getting on the ferry. A nice stop.