Royal Kitchen in Carmarthenshire

Good meal for 6(plus 1), a few delays (on our part as well as the restaurant. Starters were very good. Surprised I had to ask for prawn crackers.

Attended a few times now. Food is good in the restaurant, some say very good. Much better eating in than taking away! Prices are the higher side of average, some say good value, I say not cheap. Portion sizes are average, if on the low side for rice, a bowl of rice can fit in the palm of your hand for like £4-£5 which I think is poor. Family of 4 can eat here for £100-110 ish, which I think is expensive for the amount of food you eat. No more expensive than other local Chinese restaurants I have eaten at lately. But more than some takeways. Building is never hot, during spring it was cold, really cold. Mid summer, full of people - I kept my jumper on with trousers. It needs to be warmer. Charming but dated interior with hard seats. Busy restaurant does have a nice feeling to it though and they have a good customer base. Customer service needs work, absolutely. Two Asian ladies in charge, can be sharp and you feel rushed in ordering. I understand you're busy but I had to greet the Asian waitress for her because she didn't greet us when taking our order. Just rocked up at the table, no eye contact and "yes?". Not good... Bare basics in politeness. I could have walked out there and then. But they were polite AFTER the meal, as we were leaving. They have numerous young girls waitressing who do a good job overall. Polite, well dressed and caring. They're clearly worked hard and don't have a huge amount of training or guidance - I had to explain to one of them how to pour my soft drink as to not have it completely flat by the time it got to my table. They forget orders and sometimes aren't having effective communication with the what I assume are the owners. I would have rated more highly but the table approach I mentioned earlier "yes" really rubbed me the wrong way. Everyone is clearly working very hard but I can't excuse it. I like the place, my family like the place. They enjoy the food but it's very salty with lots of additives that they do warn you about on the menu. Table manor and service leave a lot to be desired, wait times can be long if takeaway. Will visit again likely, but will be going elsewhere first. Small car park

Love this place pleasure to meet the staff so accomadating and friendly and food is always lovely. x

Food - portions disappointing, chips dry, very quick (as if it had been waiting before we even ordered), expensive, flavourless and extremely salty. Service - nice enough, but not particularly welcoming. It feels as if you're at a market, quick service type of vibe. Atmosphere - nice enough again, just no background music which is a shame considering the size of the place, everybody's convos echoing aroud. Could do with sprucing up.

Perhaps the large size of the restaurant and the ‘smart casual’ dress code mentioned on the front of the menu set our expectations too high. The staff were friendly and helpful but the food was of poor quality. We cancelled our main courses and left after the disappointing starters. I love Asian food and hoped this place could have offered something more than your average takeaway. Try Muswanna in Swansea, or Matsudai Ramen in Cardiff if you want to experience proper Asian cuisine.

Lovely place am a weekly visitor as food amazing value at £10 per person for lunch staff very friendly

Brilliant place to eat. The staff were great, the food was outstanding. We will definitely eat there again.

Amazing food. . They were busy, so service was a little slow

A sad disappointment. I absolutely love the food from this restaurant but last night I went along with friends to a birthday party, one of psychiatric assistance dog in training. Despite the fact that due to her difficulties I had made the party booking on her behalf over the phone, and cleared with the restaurant that she would be bringing her assistance dog along with her, and then for her to have cleared this with them herself last week, when she took the required large group booking cash deposits in. After all this effort of checking and rechecking, my friend had serious issues getting into the restaurant with her dog! First of all she was refused entry. We explained that it is illegal to refuse an assistance dog. She was told "guide dogs only". This is no longer the case and has been for a good number of years, as there are now number of charities who train, or offer owner trained programs, to help people with difficulties live a normal a life as possible. I too have a Medical Alert Dog, who has full public access, and who has attended many restaurants, pubs, inns, hotels, shops, doctors visits, hospital visits without any bother from anyone what so ever. I left him at home last night, to allow my friend as much leeway as possible, in case there might be any issues with one fully trained public access dog, and my friends, who's young dog is still in the training process (just about to take her 2nd level public access test). It's a good job I did leave mine at home, having witnessed what my friend had to endure, including being told to sit in a corner "so that the dog doesn't annoy other customers", all of us on that table know her, and the effort she is making to train her dog to the absolute highest standards required of an assistance dog. It was also mentioned that "assistance dogs are usually Labradors or German Shepherds". This is very often not the case at all with a number of charities. My dog is a Setter, whilst others may be spaniels, or even a West Highland White terrier I know of. All who are trained to exacting standards for their job This episode has left a nasty taste to end what otherwise would have been a lovely evening. As a consequence, I shall no longer be going to this restaurant, or making any party reservations in the future.

The food here is amazing. However I feel that the staff and management need more education on the disability and equality act 2010. I am disabled. I telephoned to book a table for 10 for my birthday party. At the time I told them that I had an assistance dog in training that would be accompanying me. I was told that would be fine. I called in last week to drop off the deposit and once again double checked that they were aware that I was bringing my assistance dog with me. Fast forward to tonight. The second I walked through the door I was told that they did not allow dogs inside. I explained that my dog was an assistance dog in training and that I had checked twice before paying the deposit that they were aware and that it was okay. They refused to acknowledge this and said they would telephone the owner. I was asked for a certificate and proof that she was an assistance dog- something that is not required by law and is actually illegal to demand from a disabled person. I was then passed the phone and told to speak to the owner. I explained that my dog was an assistance dog in training and that as she already mitigates my disability, that by law she is considered as a disability aid. The owner then said that they allow guide dogs. I explained that an assistance dog is considered as equal to a guide dog in terms of the law. I was then told “well assistance dogs are usually big.” I then had to explain that the law doesn’t say that only a Labrador or an Alsatian can be an assistance dog- and that any dog can be an assistance dog as long as it is trained to mitigate a person’s disability and is highly trained and well behaved. I was asked to “guarantee that the dog would not be a nuisance to other customers.” My dog has been into supermarkets and pharmacies and accompanies me to gp appointments and my psychotherapy appointments. I would struggle to leave the house without her. She is incredibly well behaved. She had begun to whine as I was speaking to the owner, and I explained that she was detecting my anxiety and a potential panic attack, which she is trained to alert me to. I was then told that I could come in “this once.” I was then shown to my table and told to sit in the corner so that she wouldn’t be able to annoy any other customers. This was meant to be a birthday treat for me. I have not had a birthday meal out since before covid, and to have checked not once, but twice and told it was okay, I am extremely disappointed about having been treated as less of a person due to my disability. I love the food from here, but will be unlikely to come again until the staff have taken the effort to educate themselves on disability rights. There is an entire spectrum of assistance dogs and guide dogs are a vital but not sole part of it.

Nice large restaurant, good food reasonably priced. Main host was good, the younger staff a little less so. Would revisit.

very nice atmosphere and staff ever so nice too. great food

Great food, lots and lots of choices, server will explain each dish etc and how large portions are. Really large portions, with lots of people taking away food for later. Great takeaway service. Only downsize building really cold, went march, sat with our coats on.

We've been coming to this Chinese for years. In our opinion, it's the best in Ammanford. Highly recommend the chicken skewers in satay sauce! Great staff, super fast service.

Lovely food, friendly fast service

Lovely evening out. Vast menu & very attentive servers

Excellent service. The food was stunning.

Went down today lovely place food was nice lovely staff would 100% recommended lovely place 😊

Fabulous meal, service was very attentive and the atmosphere was great I couldn't fault anything, will definitely be back.

This place is an amazing Chinese friendly staff love the place

Incredible freshly prepared meals with amazing friendly staff. This is my go to takeaway, highly recommend!

Great food and great staff, very friendly.

Great food and the staff were very perlite

Good food and reasonable price d

A few days ago, we had a birthday meal at Royal Kitchen. The food was delicious, all the staff were friendly and professional. They brought in the birthday cake with candles and sang happy birthday. We will definitely go there again.

Excellent local Chinese restaurant

This is a lovely place with delicious food. All the food I’ve had here has been delicious and only had one bad starter in the years I have eaten here. The people are polite and try and get your food done as fast as they can the restaurant is clean but a bit dark. But I would highly recommend this place it DELICIOUS xx

Best takeaway in the county. Lunch time deal is lovely and cheap too. And bigger evening menu is always spot on.

Ordered to collect. Greeted with a smile in a friendly place. The food was outstanding and, I have eaten much food from the Occident in my time.Thank you.

Ordered a take away from here on Sunday, and to be honest was a bit disappointed. Ordered the ribs, which in fairness were pretty good, but the chow mein was a bit soft chicken wise and the noodles were quite sticky. The 1/4 duck we had was really tough and dry and the salt chilli chicken was also dry and chewy. Samosas and spring rolls were okay (yes I know, we're odd and order those things from a Chinese - and poppadoms which were also pretty soft!), and the curry sauce was delicious, but everything else was a let down except the service which was good over the phone and when we got there. I doubt we'll be going back, which is a shame

We had heard so much good about the place we had to try it. From the moment we entered, when we were greeted with smiles. The service was first class. The food was excellent, and portion sizes were just right. Will certainly be returning.

Absolutely amazing food and friendly staff

Always an amazing meal here and lovely staff. Thanks.

Good food but had to chase for it, we popped in for a quick meal on our way home, this turned into a 2 hour ordeal, with a few trips to the kitchen to find out where half of the starters were. Then a trip to find out where the mains were. They were quick enough with the bill though but no discount for bad service.

Had our first takeaway and it was lovely

The food was decent but the entire experience was ruined by the service and wait times, we had to wait an hour for our starters and a further hour and a half for our mains with no interactions from the wait staff unless we chased them up even though our drinks were empty and table was empty for ages. They totally ignored our table and even when we did speak to them everyone was miserable and blunt with absolutely zero effort on their part. I will never be returning and advise everyone to never eat here. Steer very clear.

Brilliant tasty food, but portion sizes for takeaway are a little disappointing.

Extremely disappointed with the quality of their food these last few weeks. We have a royal kitchen takeaway every week. The prices have gone up but the food quality has just gone poor. They’ve gone very stingy with their portions too. Tonight I ordered a Quarter duck and when I opened the bag it the piece of meat was smaller than my hand. it wasn’t even enough for the 6 pancake rolls they give you. I’m so disappointed and I will not be returning unfortunately.

Fabulous 2 course lunchtime menu £9.95 per person, is excellent value, very tasty. The staff are very welcoming and can't do enough for you. A bonus that they open on Bank Holidays 😀

Took a lifetime to find the best Chinese in Wales but here it is. This place is so good you'll be thinking about ordering in your sleep!!! Update 3.5.23 Wedding anniversary meal with the wife and again this place smashes it out of the park. Food and service is beyond perfect, also their salt and chili spare ribs are honestly the best I've ever tried, can't compliment this place enough.

We have been going there for many years and have never been disappointed. The staff are very friendly.

A very satisfying night. Wonderful place... Lovely food and staff..

Food was lovely as we're the girls, proper throw back to the 80s

Lovely meal out with the family tonight. Looking forward to our next visit.

Great food. Excellent service. Relaxed, comfortable atmosphere.

Very friendly and helpful staff, excellent customer service, beautiful deco, delicious food and authentic cuisine with generous portions. Easy access to parking. It was a special treat to our silver wedding anniversary. We will definitely visit it again. Highly recommend it.

We have been using the Royal kitchen for many years and have always had the most amazing food. Recently we moved away from the area yet still drive to the Royal kitchen.

Had a take out this evening, excellent quality with great customer service and at a reasonable price.. Will dine in next time as the atmosphere in the restaurant appeared warm and relaxed. HIghly recommend 👌

Food is OK but place is run down

Had a lovely meal yesterday with my grandson, he's a regular. Super service and Covid safe. Parking no problem, and restaurant was decorated for Christmas. Can definitely recommend. 09/10/2022 Had a birthday meal today with my son and his wife and my grandson with his girlfriend. Lovely welcome as usual great service, and exceptionally great food.

Can't get enough of this place, if it's not a sit down meal, then it's a takeaway. Simply gorgeous food!

The best chinese in ammanford. Always really fresh and tastes amazing.

2nd time we have visited on friends recommendation and not disappointed.booked for our third visit and looking forward to more fab food.

5 years ago I was more critical of this restaurant and had avoided eating here. But times change, and so has this business. In my recent visits (yes I did say "visits") the food is tasty, it is excellent value for money and portions are generous. Staff are friendly and food arrives freshly cooked and piping hot. It is very popular, so booking / phoning ahead is advised.

Excellent food served by polite well trained staff, I'd recommend it

Great food and great prices whether you eat in or take away. Staff are great and can't do enough for you. Highly recommend

Amazing takeaway. Best Chinese ive had in a long time.

Had heard good stuff about this place so decided to give it a try and we weren't disappointed. A meal for three adults and two young children, the food was generally very good and the service was excellent. The staff were very friendly and we were not rushed at all. We will certainly return and would highly recommend the place.

Another lovely meal at Royal kitchen. The food and service was excellent as always. Good food and good prices. Would definitely recommend

The beef curry was tasty and tender Special chow mein one of the best hubby ever tasted the spicy chicken was also very tasty 😋 Will be back again 100 out of 100

Great food friendly staff value for money

Amazing food Great and attentive service Good value for money

I love going to the "ROYAL KITCHEN" THEY ARE SO WELCOMING, we go every 2weeks, because the food is 1st class tasty ,clean, and delicious 😋.

We had our first Cantonese meal since lock down. The meal was absolutely 1st class. The service and ambiance was brilliant. A very enjoyable evening.

Lovely staff.. Food is excellent

Wonderfully attentive and personable staff. Fantastic food always hot and tasty and quality, 1st class service and customer care nothing ever too much trouble. Other similar local businesses could learn a lot from the staff here. A* Service

Delicious food and drinks and the staff are lovely

Spotlessly clean.great choice lunch menu.staff very friendly .

A lovely Valantines evening excellent food good value

Great choice of lunch time menu. Quick service, great food, goid price thank you

Lovely food, friendly staff. Will visit again.

Food is superb, and service is very good, even when the restaurant is busy. We have visited regularly over the last few years and have never been disappointed. I would highly recommend this place to anyone who has not been before.

Very enjoyable meal. Really tasty. Extremely reasonable price. Worth regular visit.

Nice food and service.they only take cash

Starters and duck okay, noodles greasy, lamb yuk, took it home to feed the dog! Staff a bit clueless, first and last time eating in...

Fab food. Very reasonable prices. Coke very flat though.

Great food and staff were really accomodating with our pram.

Crispy beef is absolutely amazing. Good quick service with a friendly smile. Was recommended by a friend. And she was not wrong. Came back a 2nd time the very next week. Stunning food. Value for money. Perfect

Called into this place for a menue, it looks good so watch this space.

First visit on our trip from Ireland ,could not fault the place , very busy for a weds night ,the 2 waiting staff were kepted very busy ,the food arrived very quick ,nice and hot ,very tasty ,great menu to pick from ,will return on our next trip .

Our first visit will not be our last, it was superb,we will be regulars here.Despite being very busy waiting time was minimal,food was excellent as was service from the girls. Must mention the kitchen staff who excelled themselves in prepareing,cooking & fullfilling diners orders,not to mention the numerous queueing/phone orders for takeaways. Thank you one & all.

Firstly I'm not a local!! But a regular visitor. What a hidden GEM. This was the only place in the area (Crosshands) where we could actually get a table at late notice on a Saturday. The waitress was excellent, helpful with the menu, with nothing too much trouble. Although the usual menu in a chinese restaurant, the food tasted exquisite. Mushroom curry, lamb in satay, crispy beef, chow mein, chili salt aubergine and some starters. Everything was delicious and everyone enjoyed their food. The interior of the converted pub could be so much more inviting but DO NOT let this deter you. We found the food AMAZING and will visit this place again when we back in the area. UP THERE WITH THE BEST CHINESE FOOD I'VE TASTED

Good food with Friendly service thanks

Me and my husband enjoyed our meal here last night look forward to returning soon 👌

Excellent value for money for the lunch option. Very tasty and good portion sizes.

Never had a bad meal and the service is always excellent

Absolutely stunning. Lovely freshly cooked quality ingredients. Thank you

Great place , recommend all the time,

Food was great, only Chinese open on Wednesday evening

Long wait obviously due to Covid 19 and due to its popularity ,but I don't think the food was great , I had a Duck Curry not a lot of taste and the Sauce was very thin ,perhaps caught them on a bad day ?

Always good service. Food is prepared very quickly. We've sat in here in the evenings and had lunch also. Staff very friendly

Delicious food, I've had both take away and sit in and the service is excellent

Fantastic service, well priced for amazing quality food. Will come back again time again!

Not great, not bad. just average. The food was tasy enough for the same sort of dishes one gets in most Chinese restaurnts (ie from a wholesaler). I won't make a special visit but I won't avoid either.

Great food. Staff seemed a little unhappy in their work. But food was great.

Food was tasty this time full of flavour. Had to ask for more cucumber and spring onions to go with the duck, not enough for 8 people. Good service.

Excellent Chinese restaurant in Ammanford. Certainly worth a visit

Excellent food and great service..

Starters are delicious, in particular the ribs with garlic and chilli. Mains are also tasty especially the chow mein, they have a nice smoky taste

Just fabulous! Seriously the best Chinese food I've ever had!! Lovely helpful staff in a nice atmosphere! We tried it on Saturday, and we all went back on Sunday! Cant wait for our mid week treat!!