Based on 2.259 opinions finded in 1 websites
Based on 2.259 opinions finded in 1 websites
Nº 344 in 1366 in Kensington and Chelsea
Opinions
First of all as a guest and any hotel wants to be treated fairly as any other guests they asked me for a deposit for 500 pounds in cash for five nights why they took from my friend only 100 pound deposit and the confusion happen even in the checkout they gave me let out till 1 pm why did they give him till 3 !! I was very, very disappointed .
Abdullah Alshamsi . 2024-08-25
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One day vacation with kids, simply amazing.
Fabio Immovilli . 2024-05-27
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This hotel is like a dream, super comfy and clean
Mihaela Uriciuc . 2024-05-26
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Friendly staff, excellent coffee and dessert.
Ante Bebek . 2024-04-27
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Disappointing Experience: Unprofessional Staff and Poor Facilities My recent stay at [Hotel Name] was unfortunately marred by several disappointing aspects. Firstly, I found the behaviour of the staff to be unprofessional and very rude, particularly towards foreigners. As an international guest, I expected to be treated with respect and courtesy, but instead, I encountered hostility. Furthermore, the manager's demeanor was also unacceptable. Their lack of professionalism and poor manners only exacerbated the negative experience. Additionally, the parking space at the hotel was subpar. It was cramped and poorly maintained, making it difficult to maneuver vehicles safely. Also area too busy and ruff, Overall, I am deeply disappointed by the lack of hospitality and the overall standard of service at [Hotel Name]. I hope this feedback serves as an opportunity for improvement so that future guests can enjoy a more positive experience. will never book them or not recommend at all.
Victor Britain . 2024-04-26
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Understated lodging with efficiency and comfort, excellent bathroom with luxury shower, incredible towels, nice bedsheets, marginal carpet and mini seating!
Mahdad Nassiri . 2024-04-25
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Great hotel in a lovely setting. Perfect for an overnight stop. Staff were first class in their attention to detail and friendliness. Room was upgraded on arrival. We felt very welcome in this hotel. Lovely views of the park from the bedroom.
Peter Laurence . 2024-04-25
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Went for a well catered conference did not stay in a room
Paula Beckles . 2024-04-17
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One of the best hotels and best staff Very friendly and helpful The only problem that they don’t have much HALAL options on breakfast although they have a lot of arab and Muslim guests, i think it should be considered as this might affect our decision for the next stay Otherwise the room was well maintained and the welcoming desk was amazing
Rabab Essam . 2024-04-16
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Typical 4 star but with amazing views
Ali Bahbahani . 2024-04-16
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We stayed as 3 people, my wife and son, 5 days ago. It was better than my expectations. The employees are friendly and helpful. I liked the breakfast very much. It is said to be either open buffet or a la carte. The varieties were quite sufficient. But I liked the location the most. The breakfast room is right next to Hydepark. The view is superb. Our room was facing the street, not the park. However, the street view and silence were very good. The upper floor of the hotel was great. There is a Chinese restaurant. We went there without knowing much, we were very pleased. I added the hotel to my list. I will choose the same hotel again when I come next time.
AYŞEN İMA . 2024-04-14
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Went for a Sunday lunch. Lovely setting. Warm, friendly service all round. Went as a couple and had a starter each and roast beef for main. Beef was delicious.
S & N Maclaurin . 2024-04-14
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The Royal Garden Hotel is the perfect place to stay! Excellent service, cozy rooms, magnificent city views, delicious food, and a great location. I had a wonderful time at this hotel and can confidently recommend it to all travelers. Five stars without a doubt!
Rotten Autumn . 2024-04-13
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Tonight we went up to the Piano bar, it was a surprise how quiet it was as the barmen who were great especially Nathan, who made some fantastic cocktails for us. Along with Zack and Alex who were a treat and great company me and my friend will definitely come back.
Jay Sanghera . 2024-04-12
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It's really good to spend here during vacation
Arun Thomas . 2024-04-11
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Right on Kensington Palace Gardens walking distance of the Albert memorial and Albert Hall... Hotel was excellent stay ...
John Baker . 2024-04-10
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It is a very convenient hotel, there is a bus stop right in front of it, there is underground 3 minutes away. close to the centre. Since it is on the edge of Hyde Park, there is a nice walking route. we can say that it is equal distance to many popular places. Many hotels in the area have larger square metre rooms, so we were very pleased. As a family with children, we would easily prefer it again.
Volkan Oflaz . 2024-04-09
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Spacious rooms. Clean and pretty. We had a view of Hyde Park and Kensington Palace, very nice. Staff extremely friendly. Breakfast was completely ok but not exceptional, but service here was also top. Recommended
Ed . 2024-04-09
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Had a late check in at 11pm and was not greeted in a friendly face. A young man with blonde hair was particularly ill mannered. Not sure why they required passport ID but mentioned the owners were quite particular about ID. Luckily an older lady intervened and helped fulfil my request of late check out and helped. The room itself was underwhelming and cramped but clean. The next day, concierge were great help and the check out was easy. Doormen were great in helping load the suitcases into the taxi.
jjay hussain . 2024-02-11
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Loved our dinner there! We all had the steaks and was on point! Service was prompt but a bit chatty waiter. Nice wine list and drinks. Thanks for a good experience!
Loved our dinner there! We all had the steaks and was on point! Service was prompt but a bit chatty waiter. Nice wine list and drinks. Thanks for a good experience!