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3.5
Based on 4 opinions finded in 1 websites
Rosmarinos Pizza in South Oxfordshire
Nº 395 in 468 in South Oxfordshire
Nº 4 of 9 Pizza & Pasta in South Oxfordshire
CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
Opinions
The pizza itself is fine, but I won't be ordering for delivery again. The website says orders take around 30 minutes; I'm writing a review after it took over 90 minutes for the pizzas to arrive, and it is not the first time this has happened. This time, they arrived still hot, so clearly the issue is with the restaurant rather than with the delivery company they contract it out to. That said, my previous order, a few weeks ago, arrived lukewarm (although within an hour). On previous occasions, it's usually been around an hour but sometimes 90 minutes or so. If they gave a more honest time estimate, or offered any kind of tracking, it would make a massive difference.
Someone . 2024-04-02
MORE AT TripAdvisor
As a family treat , I ordered pizza for us all this eve at 7.02 pm To be told it would be 30-45 mins . It's now 20.42 as I write this review . I have called this outlet 28 times . Out of the 28 Times I have got through once to be spoken to with such rudeness and the most horrific attitude I have unfortunately had to endure from a takeaway outlet . The person also decided to hang up on me when I asked how Long more the pizza would be ! We have used this company many times before and have recommended to many colleagues and friends within the area . I can honestly say that as a paying customer I am absolutely disgusted by the lack of customer care and communication that we as a family celebrating a birthday this eve had to endure . Shocking , disgusting and downright Rude !
Vanda T . 2022-07-18
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Had sis and kids over, got the pepperoni and Margarita pizzas, soo tasty, everyone loved it so much the kids for once finished it all, will be ordering again, the next best pizza after Pizza Go go, better than Dominoes 10/10 for the amazing service
Food Junkie . 2022-07-16
MORE AT TripAdvisor
Great pizza and service, one of the Best in the Area. We usually order from Dominos but this time we order from Rosmarinos and it was excellent
Sam B . 2022-01-31
MORE AT TripAdvisor
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Children’s sleepover and the mass crowd of kids made their decision to order a domino’s, can’t say as I was best pleased with their decision seeing as Domino’s can never seemingly send the correct order in previous experiences AND THIS WAS NO DIFFERENT! Was refreshing to see that they (Domino’s) had added some items to their menu, to the children’s delight, however this just seemingly gives them more to forget and more things to under cook! Having placed an £80+ order to feed the herds - was disappointing to not receive some of the items and the ones we did receive (chips and wedges mainly) just cannot be cooked properly, not for the first time either - ITS EVERY TIME! It says a lot when not even the children would eat them! Naturally, phoned and spoke to the shop and they were sending a driver to deliver the items not received and was told it would be 10minutes. After an hour and a half - NOTHING! Phoned again and just requested a refund instead (which was checked and verified with management) but still no refund received or apology for the poor experience. Such a shame it’s massively gone down hill - couldn’t beat a domino’s years ago….now they just send slop at a very expensive price! SUMMED UP - don’t use Domino’s….you’ll just waste your money and experience poor quality! Do what I do (when it’s not a mass sleepover full of children) and support the smaller brands - much better quality, at a much better price!