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4.7

Based on 633 opinions finded in 2 websites

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Nº 177 in 1205 in Wandsworth

Nº 20 of 97 Italian in Wandsworth

CUSTOMERS TALK ABOUT DISHES WITH..scallopsmustbellypastacookedfishmulletporkpizza

comment_iconOpinions

We went here for my birthday in 2022 and it was incredible. We decided to come back this year and we were not disappointed. The staff are very welcoming and friendly. The food is incredible, everything we had was delicious and excellently presented. Even got some ice cream on the house because it was my birthday! 10/10 recommend for all occasions.

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Ben Syrett . 2024-11-06

MORE AT Google

A MUST TRY RESTAURANT I found out about this gem in Tooting Bec. Great Italian cuisine, food is delicious, to be honest everything is superb! The product quality is consistently outstanding, exceeding my expectations every time. Amazing service, Especially Alessia, great carisma and attitude, she also explained us the new menu as they change menu every season. The ambiance here is always inviting and comfortable, I highly recommend this business. 10/10

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Anton Zapp . 2024-10-22

MORE AT Google

Exceptional restaurant, great atmosphere and amazing menu!

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Richard Quarren . 2024-10-16

MORE AT Google

Very kind guys, really good food, I recommend it to everyone, the super professional manager Filippo,Waiting for the new menu

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Gabriele Martino . 2024-10-10

MORE AT Google

We were incredibly surprised on a random walk in to find such a hidden gem. Food was fantastic, wine was delicious, service was impeccable and atmosphere was busy despite a Tuesday which must be a good thing!

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Toby Sydenham . 2024-10-08

MORE AT Google

Amazing food and monkfish was superb !

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Sebastiano Montana . 2024-10-06

MORE AT Google

We booked a table by phone and when we arrived they did not have our booking, despite the fact we had a record on our phone. The house white wine tasted like vinegar and my monkfish was overwhelmed by black olives and tough!! Altogether a VERY disappointing experience!!!

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Pauline Harper . 2024-10-05

MORE AT Google

Such a fantastic place with exceptional food and great service. We ll be back for sure !

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Pinelopi Masiala . 2024-09-22

MORE AT Google

Nice restaurant with friendly staff, good Italian food but a little on the salty side

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Dominic Glenister . 2024-09-09

MORE AT Google

Amazing food and service! Alessia looked after as amazingly! Would strongly recommend Rosmarino! They also have really good gluten free options!

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Gaston Senese . 2024-09-08

MORE AT Google

2 pizze: ingredienti autentici e super saporiti. Una pasta versione menù bambino (spazzolata). Due cannoli siciliani spettacolari. Locale super carino e accogliente. Personale gentile, educato e caloroso. Tutto molto pulito. Prezzi contenuti. Lo stra consiglio

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martina c . 2024-08-20

MORE AT TripAdvisor

Good service and atmosphere, average food

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CLittle . 2024-08-16

MORE AT Google

La pizza era horrible y el horno eléctrico seco finge ser napolitano y el propietario era absolutamente arrogante y capa imbaracing italiano creo que es el chef maestro en realidad sacando nuestra cita comida pretenciosa italiana

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Juslia S . 2024-08-08

MORE AT TripAdvisor

Horrible pizza horno de leña falso pizza se vende como comida pretenciosa real y cosas horribles comida de pescado se descongeló cosas sucias y groseras

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Diana S . 2024-08-08

MORE AT TripAdvisor

Absolutely delicious pasta, can't wait to eat here again. Highly recommend the maloreddus ragu peposo (peppery meat sauce small shell pasta). Pizza and basil panna cotta were also well liked

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Louis M . 2024-07-29

MORE AT Google

Delicious pizza, friendly staff and a great atmosphere!

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J Nie . 2024-07-28

MORE AT Google

Una noche encantadora con amigos. Compartir entrantes entre nosotros y la gran variedad de opciones para el principal. Tuve el pez monje, que era simplemente increíble. El personal es tan encantador y las porciones generosas así que no seas codicioso

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Helen B . 2024-07-27

MORE AT TripAdvisor

We have been coming back over and over to this delicious Italian restaurant . The food is excellent and the pizza is even better than many pizza places we have visited in Italy. The staff is always so friendly and helpful that we couldn’t recommend more.

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Bruno Filipponi . 2024-07-22

MORE AT Google

Having just moved to Tooting Bec, we have been meaning to try Rosamarino and it didn't disappoint! We had such a lovely evening, the food was lovely and the staff were so attentive. Thank you for a lovely evening and see you again soon!

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Emma . 2024-07-13

MORE AT Google

sono italiano, proprietari italiani, cibo buonissimo e uguale a quello italiano, cibo di ottima qualità, mi sento a casa

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angellooo . 2024-07-11

MORE AT TripAdvisor

Reasonable tasty food, a wee bit too salty but great service. First visit but well impressed, will try again other dishes next time.

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Francis Tay . 2024-07-04

MORE AT Google

This is one of my regular places in Tooting and it’s made eating at other Italians so hard because it’s so brilliant. My partner is coeliac and they were amazingly accommodating with gluten free food. Unbelievable food, pristine service and relaxed atmosphere.

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Ella de Jongh . 2024-07-03

MORE AT Google

Delicious food in a delightful and friendly atmosphere. Amazing response for coeliac and gluten free dining. The staff didn't blink an eyelid at my coeliac request and were incredibly supportive.

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Anthony Arblaster . 2024-07-03

MORE AT Google

The starters were poor the onion from tropea was a joke very poor to the point of being embarrassing i could not be bothered complaining the mains was good at best cutting to many conners and its showing

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eugenio cerio . 2024-06-15

MORE AT Google

Staff are professional and very friendly. The restaurant is beautifully decorated. The food is fresh and tasty. Recommend this lovely restaurant to anyone who enjoys Italian food in the tooting bec area.

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Catherine Bame . 2024-05-23

MORE AT Google

Incredible Italian food and value for money. Service was also brilliant. Can’t fault a thing - highly recommend.

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Poppy Bryant . 2024-05-10

MORE AT Google

Lovely food and fantastic service. They are always so accommodating and our children love it too. I had to fight them for the tiramisu! One of the best!

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George Roscoe . 2024-05-04

MORE AT Google

Decent food with excellent service. Virginia, the manager / waitress is so professional and such a warm host.

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Joe Roscoe . 2024-05-04

MORE AT Google

I’m a regular customer and tried different foods in different times, their service and the quality never get changed. I recommend it to anybody who does love Italian foods.

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Ashkan Nazari . 2024-05-04

MORE AT Google

I’d recommend the pizza. Service was awfully slow. Waited over 30 mins for starters and then for mains. Wouldn’t recommend the sharing starter received.

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King Kall . 2024-05-04

MORE AT Google

Small portions, was expecting better for the price.

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Michael Caine . 2024-05-04

MORE AT Google

A superb Italian restaurant: great food, affordable prices and sophisticated staff, (none of the familiar obsequious service common in some Italian restaurants). It can be, a very popular place with groups of young ladies, all talking at the same time, with loud voices when sipping their 2nd glass of wine.

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Keith Steward . 2024-04-24

MORE AT Google

Interesting menu, excellent food a bit different than standard Italian fare

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Barry Mollett . 2024-04-22

MORE AT Google

Honestly, I hesitate to review Rosmarino because I don’t want it to get *too* popular, it’s just the best. But the staff really deserve the highest reviews: it’s just a slice of heaven - great food, great service, great ambience.

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Linas Alsenas . 2024-04-20

MORE AT Google

We’ve eaten here a couple of times and I’ve never been overwhelmed by what I’ve ordered. Most recently had the seafood pasta and the scallops. The scallops were fried and actually quite good, the seafood pasta was just “ok” … nothing to die for. But the atmosphere here is lovely, it has a great energy during the evening, and the service is attentive.

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NICK MENNELL . 2024-04-12

MORE AT Google

Great food and service. They accept Bitcoin.

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Robert Dziobon . 2024-03-30

MORE AT Google

Food was delightful and well presented! The apple pie martini a must! The stools are a bit uncomfortable. (Will be much comfortable to have a higher stool to be at the same level as the bar at the window.)Will prefer to sit a the the table next vist. I'll be back

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Larbi Boubelk . 2024-03-24

MORE AT Google

Had a family meal yesterday (Saturday) Atmosphere perfect and accommodating for kids. Service was quick and the staff were very friendly and happy to allow us to dine even thought the normally close at 3pm. Had the pork belly pizza with caramelised onions. Strange combination but it worked. Delicious! Thank you for a lovely meal.

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Nick O . 2024-03-24

MORE AT Google

This cute Italian restaurant delivers amazing dishes with generous portions. The friendly service adds to the cozy ambiance, although tables are a tad snug, nevertheless, it's a minor quibble in an otherwise delightful dining experience.

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Sara Ines . 2024-03-14

MORE AT Google

Really enjoyable date night. Thank you for making it tasty and having such good customer attention. Its busy guys so book in advance!

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Claire Gardiner . 2024-03-12

MORE AT Google

Best italian place South West London

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Ivan L. Gatnau . 2024-03-10

MORE AT Google

Lovely food, very sincerely warm service.

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Jaips Rekhi . 2024-03-10

MORE AT Google

Had a laughably awful meal here last night including being told to stand on the street for five minutes because they weren’t ready, a waiter repeatedly kicking my husband’s chair and an overcooked piece of fish that was almost inedible. Never again.

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Helen Terrington . 2024-03-09

MORE AT Google

Beautiful dinner here this evening. Gorgeous food with a range of Italian cuisine not always found in other more generic restaurants. Very attentive service, excellent, highly recommended.

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Lisa Matthews . 2024-03-09

MORE AT Google

Ordered takeaway, received the wrong dish and the correct ones were of very poor quality and were thrown in the bin. The food is too hit and miss depending on who is working. No resolution or apology was given on my lengthy phone call with them. Appalling. Used to be good.

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Jenna Hartley . 2024-02-29

MORE AT Google

Had a lovely meal with friends there yesterday. They managed to accommodate an extra 4 of us at short notice. The food was excellent and good value, 12 empty plates tells its own story. Nice staff and ambience. Would recommend.

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Brendan Baker . 2024-02-26

MORE AT Google

Came for Valentines and this may have detracted from their usual standards but it appeared they had far too many covers than they could handle, with the waiting staff rushed off their feet. It took a while for several couples to be seated. Once seated, again, quite a while to get a drinks and food order taken. There was also a big delay in courses coming out. The staff were friendly but they didn’t have much time to offer a relaxed service experience. They were also doing takeaway pizza deliveries and these kept being sent out via the main entrance. They could have done with that staff member focused on those dining in. As for the food, it was ok. The menu looked full of promise but it was a bit disappointing. The venison ragu, for example, lacked a depth of flavour and needed more seasoning. Like I said, the dining experience is probably much improved on other days, but on the busiest night of the year, they looked like they had bitten off more than they could chew.

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Peter Bowles . 2024-02-25

MORE AT Google

Hate to be changing my previous good review to a bad one but the service and food we experienced tonight was shockingly bad. To start we had a joke of a starter… paid £16 for 2 scallops cut in half (see picture attached). For mains we had over cooked tuna linguine. Then after eating we waited 45 minutes for a waiter to serve us after giving us the dessert menu. When we explained that we had waited almost an hour to order dessert we got no apology, just an eye roll. From looking around the restaurant people were waiting ages just to be seated and served drinks & everyone was struggling to get a waiters attention. We had gone on Valentine’s Day but before 6 so the restaurant was not yet full… will not be returning.

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Ayeisha C . 2024-02-14

MORE AT Google

We were in the room apart from the main space and felt rather forgotten, but the food and wine were great when they arrived. The deep fried dough wedges are delicious!

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James Cross . 2024-02-12

MORE AT Google

I have been here a few times and every time I have a great experience! Food is amazing, the restaurant has a great atmosphere and the staff is really friendly and professional!

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Piergiorgio Mammone . 2024-01-21

MORE AT Google

A lovely intimate restaurant which is obviously very popular with the locals. We’ve wanted to try this place for a while and glad we did! Warm atmosphere, attentive staff and nice food. Only dropping one star on the food as the dough ball starter weren’t very flavourful - the cheese accompaniment could be tastier. Thanks for a nice meal!

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Amy Claire . 2024-01-14

MORE AT Google

Since the closure of Sorsi e Morsi, this place is officially the best pizza place in Tooting! EDIT TO UPDATE: I have now eaten in the restaruant and not only is it the best takeout pizza place in Tooting, it's also the best Italian restaurant too. Excellent wine selection by the carafe, delicious homemade pasta and great service from start to finish.

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George Heppel . 2024-01-14

MORE AT Google

Lovely food, great service! Lots of interesting dishes on the menu.

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Ellen Roberts . 2024-01-02

MORE AT Google

Incredible food, very well priced for the quality and speed of food and service. Coats taken upon arrival and an aesthetically pleasing restaurant. Only reason for a 4 on the atmosphere was due to it being relatively loud with it being busy on nye and the music being a bit loud to start - otherwise brilliant.

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Clara Pettitt . 2023-12-31

MORE AT Google

Great selection of wines and pasta varieties. Beautiful presentation and fresh ingredients. Definitely I will go back more more times 😍

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Tamara . 2023-12-23

MORE AT Google

Lovely little restaurant near Tooting Bec tube. Food and ambience excellent Will definitely be back 😁

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Michael Howard . 2023-12-10

MORE AT Google

Excellent food and wine. Extensive wine list by region. Helpful and courteous staff. Great evening!

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Emma Hart Dyke . 2023-11-30

MORE AT Google

Possibly one of the best South London eateries going. Food is excellent and the wine list is the most extensive Italian I've seen - worth a visit just for that alone! Can't recommend highly enough.

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Matthew Hart Dyke . 2023-11-30

MORE AT Google

Had a fantastic lunch here last weekend. Cosy little restaurant, beautifully decorated. The menu is full of exciting dishes, I can't wait to go back and try more. Excellent regional Italian wines. Highly recommend.

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J Hunter . 2023-11-28

MORE AT Google

Excellent food, very cozy restaurant and the staff is very kind! I love their pizzas and pasta! Perfect for a Family dinner

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Stephany Escamilla . 2023-11-22

MORE AT Google

Overall a great atmosphere and some wonderful starters. The buratta in particular alongside the bread with olive tapenade was amazing. The service was also very friendly and the general ambience in the place suited the authentic/fine dining feel this restaurant appears to be going for. Unfortunately however, the two pizzas we ordered as mains were not as expected. Clearly some ingredients were in short supply as the Genovese pizza which was meant to be served with small roast potatoes on top was instead served with frozen chips on top. The same could be said of the pork belly pizza which was substituted for small strips of bacon instead of cuts from the the pork belly which normally features as a main meal at this restaurant. The two images attached summarise the difference in quality between the starter and the main. Which is unfortunate given how good this meal could have been. The actual base of the pizza was lovely, I just can’t work out why frozen chips were decided as a substitute rather than simply telling us the item could no longer be provided. The service was great until we raised the fact we were confused as to why there was chips on the pizza which sadly appeared to have upset some staff members. Thankfully they did refund us for this Genovese Pizza

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LDN Feed . 2023-10-27

MORE AT Google

Overall a great atmosphere and some wonderful starters. The buratta in particular alongside the bread with olive tapenade was amazing. The service was also very friendly and the general ambience in the place suited the authentic/fine dining feel this restaurant appears to be going for. Unfortunately however, the two pizzas we ordered as mains were not as expected. Clearly some ingredients were in short supply as the Genovese pizza which was meant to be served with small roast potatoes on top was instead served with frozen chips on top. The same could be said of the pork belly pizza which was substituted for small strips of bacon instead of cuts from the the pork belly which normally features as a main meal at this restaurant. The two images attached summarise the difference in quality between the starter and the main. Which is unfortunate given how good this meal could have been. The actual base of the pizza was lovely, I just can’t work out why frozen chips were decided as a substitute rather than simply telling us the item could no longer be provided. The service was great until we raised the fact we were confused as to why there was chips on the pizza which sadly appeared to have upset some staff members. Thankfully they did refund us for this Genovese Pizza

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LDN F . 2023-10-26

MORE AT TripAdvisor

Lovely food, atmosphere, always refreshing menus, lovely staff. Highly recommend and will come again!

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Christine W . 2023-10-19

MORE AT Google

Absolutely smashing Italian restaurant just off Tooting Bec. The sweet pork pizza was pretty special as were the pasta dishes. Staff are super helpful and the buzz in the place is great.

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Daniel Lane . 2023-09-29

MORE AT Google

I’d begun to suspect that this kind of restaurant didn’t exist anymore: a cosy, local independent where the food is prepared with skill & dedication, the wine is both excellent and affordable and the service is professional, attentive & welcoming. And to cap it all, it’s very reasonably priced. This place is a huge asset for the area. Long may they thrive. It’s certainly going to become a regular for us.

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A Hughes . 2023-09-24

MORE AT Google

An absolute gem of Tooting! The food… excellent. Stay away from the Gnocchetti crema, it’s INCREDIBLE!!!! The menu has such a great variety of traditional Italian dishes with a modern twist! When we went the restaurant was pretty busy and waiting time for food was spot on, we had our starters and the mains came at the perfect time. Like wise with the deserts! The service was wonderful. Our waitress was so attentive and every recommendation was just perfect. The ambiance is so relaxing and chilled. Overall, incredible dining experience. The food, service, and ambiance were all FANTASTIC. We will be back again… and again!

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Anthony Grace . 2023-09-05

MORE AT Google

The greatest restaurant in the area, Perfect atmosphere and incredibly tasty food. Highly recommend!!!

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Cristian D . 2023-09-02

MORE AT Google

One of the best Italian restaurant in London as it offers an authentic Italian dining experience in a very welcoming atmosphere. The menu showcases a variety of traditional Italian dishes, from pasta to seafood and wood-fired pizzas. The attentive staff and knowledgeable servers enhance the dining experience, providing recommendations and ensuring a pleasant visit. Great selection of wines and interesting desserts available on the menu.

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Donatella Lucia . 2023-08-27

MORE AT Google

I don't usually go to Italian restaurants in London but i'm glad I went to this one. Staff very polite and professional, as Neapolitan I ordered a Sweet belly pizza which was something new to me and very delicious. We orderer in group different kinds of pasta that we tried from each plate and all of them were very good, so whatever you order in the menu you will be satisfied. Thank you guys for the nice experience, highly reccomend it

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Giuliano Coda . 2023-08-27

MORE AT Google

I have been here a few times. The food has been consistently good (nice pizza, lovely pasta and good selection of antipasti), however the service must be improved. Inattentive staff, lack of apologies for the delay in ordering and for items that never were served (we were blamed for not ordering them instead..).When the bill arrived we complained about the service and decided not to pay the optional service. As a result we were chased while we were already on the pavement outside the restaurant. Such a shame the poor service ruined an otherwise great evening.

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Valentina Driol . 2023-08-27

MORE AT Google

Absolutely exceptional dining experience! From the moment I walked in, the ambiance was inviting and cozy. The service was impeccable, with attentive staff who made sure every need was met. The menu was a delightful blend of flavors. Each course was a masterpiece, beautifully presented and bursting with flavor. The attention to detail and quality of ingredients truly shone through. A must-visit for anyone seeking a top-notch culinary journey!

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Walter Carta . 2023-08-27

MORE AT Google

This is a great restaurant and I feel bad to leave a poor review but the last two times we have ordered from there the food has been far too salty and the final time I could only manage to eat a quarter of the pizza. It’s a shame as I thought I’d discovered a bit of a gem and hopefully they will sort out the salt content but I don’t think I’ll be going there any more.

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Simantha Mahmud . 2023-08-26

MORE AT Google

Spent a lovely evening at Rosmarino with friends. Modern yet cosy, great service and excellent food from starters to desert. Would definitely recommend if you are in the area.

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K K . 2023-08-14

MORE AT Google

Absolutely fantastic - couldn't find a fault with it. Also very reasonable prices.

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Jimmy Moore . 2023-08-14

MORE AT Google

Lovely local Italian restaurant. The food is tasty and well presented and the service is attentive and friendly. The main room can get quite noisy, so better to go in the smaller one if you want a calmer atmosphere. Recommended.

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Nicolas Bidon . 2023-08-06

MORE AT Google

Nice atmosphere and friendly service, but food was really not good. Stale bread, and then a flavourless gnocchi swimming in oil (think it must have been microwaved?). Was very disappointed.

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Blake C . 2023-08-05

MORE AT Google

A fantastic restaurant in the middle of Tooting Bec. Interesting menu and great service.

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Rosemary Kennett . 2023-07-23

MORE AT Google

Delicious food and great service

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Carmen Rodriguez . 2023-07-22

MORE AT Google

I cannot believe I have not rated this place before now.. It is a true find in Tooting (Bec).. Truely the best Italian restaurant for miles.. The staff could not be more helpful and friendly.. I think it is owner operated (wife and husband) and you can tell. The food is out of this world.. We went the other night, and they had a new menu (pizza here is my go to, big and unbelievably good).. There was so much choice we took 15 minutes of discussion about everyone was going to have. Photo attached is Sweet Meat (fried pork belly on top of a mountain of gorgonzola). .. Quick update.. Went again last night and yet again it was awesome.. The food is amazing, but the service is exceptional as well.. Yes I am a fan boy, but it is well deserved praise.. We will be back again soon.

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Chris Morgan . 2023-07-14

MORE AT Google

Amazing food, great service & atmosphere

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Jack . 2023-07-09

MORE AT Google

i had a very good experience. Daria and her husband were amazing. The restaurant is in good position next to the station. The food is delicious.

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Filipa Nunes . 2023-06-15

MORE AT Google

Food is amazing. Dishes I haven't seen before in other Italian places and all done to high standard. Service was brilliant and atmosphere is great

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Joe Payne . 2023-05-26

MORE AT Google

Italian food so perfect that not even Italians can cook it like that. Every single detail is scrutinised by the two owners: while Giovanni crafts the recipes in the kitchen, Daria overlooks the service. Once I was there when a blackout hit the whole road: Daria was so graceful in communicating the news to all the guests while lighting candles, and Giovanni somehow managed to keep cooking; in the end all the guest felt like they experienced a special night, instead of having their dinner ruined as it would have been expected. Rosmarino is a truly special gem in South London. P.s.: special guest to Valerio, the sommelier: it's almost impossible to find someone as competent these days, even in Michelin-starred restaurants.

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Gabriele Bordone . 2023-05-24

MORE AT Google

Very delicious! great service, loved the food, desert (ice cream) and I tried a beer that was light and refreshing. I’ll definitely be back!

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Pearl Swirl . 2023-05-20

MORE AT Google

Amazing. Quality food, very well cooked. Very very tasty and generous portions considering the price too. Genuinely welcoming and warm service by staff who have the right level of attentiveness. I am almost reluctant to share how much I enjoyed our visit in case word spreads too quickly and I struggle to get a table.

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Scott Martin . 2023-05-15

MORE AT Google

Always a pleasure. One of the best Italians in London, no contest.

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J B . 2023-05-12

MORE AT Google

Excellent food, great atmosphere and the service is simply stellar!

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Valerio Scupola . 2023-05-08

MORE AT Google

Delicious Italian, absolutely worth a regular visit! Lovely staff too! Had the squash and taleggio risotto and the bignè’ pudding. Scrumptious!

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Vittorio V . 2023-05-07

MORE AT TripAdvisor

Excellent. Very. Very good. Congratulations. Great service from the couple. Food Wonderfull

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Laercio Mirabello Ocana . 2023-05-04

MORE AT Google

Good pizza. Impeccable service. Reasonable price

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Ib . 2023-05-02

MORE AT Google

Very warm welcome and very good food. Good value for money. Originality in the dishes. Very friendly team. Thank you and see you soon

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Maureen Choffat . 2023-04-13

MORE AT Google

Fantastic dough balls starter. Gorgeous Apple Muffin and Custard dessert. Superb bookends to our lovely meal here. Service was good with our wine always being topped up despite having to be miles away due to the way they packed out space in restaurant. Only lost a star as we were by the window where actually leg room was non existent.

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James Rogers . 2023-04-09

MORE AT Google

We had a really warm welcome. It was our first time and we will definitely be back. Really fresh food. Good quality and traditional. Amazing friendly service. A good selection of food on the menu. Very good selection of wine by the glass also available which is a bonus. Highly recommend.

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Elizabeth Fiore . 2023-04-08

MORE AT Google

Only had a delivery from here but it was delicious Edit: Have been here for dinner. Food was tasty and wine lovely. There was not much space in the restaurant but overall it was an enjoyable experience

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Maria . 2023-04-08

MORE AT Google

Cosy Italian restaurant with delicious food and great ambiance. The menu changes seasonally and they often have less common dishes so it is fantastic to try authentic Italian food that isn’t mainstream. I’ve been here a number of times and will keep going back. The only criticism is that they don’t do anything to recognise birthdays (in fact they were quite dismissive about it) which is a shame as it is the type of venue you go to for a celebration.

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Amanda C . 2023-04-05

MORE AT Google

Fantastic food, great selection of wines, cozy atmosphere. I can't fault this restaurant.

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john hill . 2023-03-23

MORE AT Google

Excellent food cooked by real Italians 😋

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Elena F . 2023-03-09

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Disgraceful behaviour from this restaurant. The restaurant called me 20 minutes after the expected delivery time to say that they had run out of red mullet and would like to offer an alternative. I rejected the alternative because I only wanted the dish with the red mullet and in any case, I had to leave my house at that point and couldn't afford to wait another 30+ minutes. They agreed they would cancel the order for me. I then left my house. 10 minutes later, they called back to say they had miraculously "found" the red mullet and wanted to deliver the order to me. I explained that I had left my house at this point and also found it suspicious that they could have found something they advised just 10 minutes earlier had run out. I received a phonecall from the delivery driver later that evening to say that they were at my door, attempting to make a delivery. I told him to leave it there as he became very agitated at the prospect of returning the dish to the restaurant and in any case, it wasn't his fault. I returned home later that night. I had to throw the dish away as it wasn't safe to eat something unrefridgerated for many hours. And I checked the dish for good measure - lo and behold, no red mullet. Some scraps of unidentifiable fish, perhaps the scrapings from their freezer. I have frequented this restaurant many times but I will not be returning after being treated so poorly. ---------------------------------------------------------------------------- - Update in response to owner - I'm afraid the owner's response is a complete misrepresentation of the situation. The only reason I am responding once more is out of principle. The timings you have stated are patently incorrect - the order was placed at 5.50pm and I received a call at 6.33pm to inform me there was no mullet left and I would need to cancel the order. Only upon my insistence that the restaurant cancel the order - refusing to cancel the order myself, as i'd get charged by the delivery platform - did you take 10 minutes to miraculously locate the mullet "in the other fridge", by which point, i'd left my house. The order arrived at my house at 7.10pm, 1hr and 20 minutes after placing the order initially and was left outside my house to spoil. I repeat, the mullet in the dish could best be described as flakes of fish. I have ordered the dish previously, which costs £16+, and received chunks of mullet. Instead of accepting your mistake on this occassion, and offering to put it right, you've palmed your terrible customer service (and frankly, terrible behaviour) onto a loyal customer. Please read reviews of Iona Frith-Fletcher - "non-fresh fish" - which corroborate my story of Rosmarino using old stock.

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Asadullah Chaudhri . 2023-03-09

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Delicious Italian food I would definitely recommend to all my friends. Lovely atmosphere.

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Dina Raouf . 2023-03-09

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Very nice tasting Italian food considering what you often find in London though still somewhat shy of true authentic Italian (but perhaps that’s impossible out of Italy). They have a great range of Italian wines (some you wouldn’t normally find such as Franciacorta), good variety in the menu - some classics from all over Italy but not the usual boring Italian restaurant menu, struggled to choose what I wanted as there were so many great sounding options! Highly recommend the pizza - dough was very easy to digest, desserts homemade, fantastic service with warm Italian hospitality, lovely relaxed ambience. Were very nice about accommodating for birthday celebration. Will definitely be back! Grazie mille signori, a presto!

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Shirin G . 2023-03-07

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