Rose Of Kashmir in Stoke-on-Trent

Absolutely disgusting not fit to be served Never seen anything like it before There was no excuse for the way the food was delivered as took over an hr

In this restaurant you could bring your own drinks ! This was so great! Had a lot of fun here with my collegae students! . Been here al long time ago and dont know if its still excists

Had a takeaway from rose Kashmir the one in Clayton stoke on trent. Have ordered on many occasions. This time the chicken tikka balti had so much salt it all you could taste was salt. Rice was cold . It wasn't of normal standard . Overall 30 pounds was certainly not justified. I cannot believe a meal could have so much salt content. Naan was cold . Normally it is just warm, which is acceptable. Chips were stone cold. Sorry rose of Kashmir a very awful meal🤔

In this restaurant you could bring your own drinks ! This was so great! Had a lot of fun here with my collegae students!

Absolutely disgusting chips like rubber chicken tikka runny no meat in keema nafn bread onion Bhaji and samosas old everything dried up and reheated lots of times sent back and refused refund treated appalling wouldn't feed my dog on it

worse takeaway I have ever had, burnt over cooked starters which were rock solid, watery curry and restaurant refused to refund after we threw it all in the bin as it was inedible

Great food definitely order again

Curry was tasteless, poppadoms were burnt, and the chicken was dry.

Always order from here when having a curry we normally love it but last night was awful chicken wings were off, Chicken pakora was like cardboard didn’t even eat them and my boyfriend had lamb curry and it was dead fatty. We literally had about 4 mouthfuls each and just chucked the rest in the bin. Definitely won’t be going again it’s put me off.

Really impressed - gorgeous food, good portion sizes and good quality. Also, they were 30 mins early!

The nanns are small and the keema nann had nothing in it.. The curry was not spicy and had no real taste.

Very very disapointed with this order you expect better for £19 + the rice was very watery and the food was bland no flavour , we orders 4 cans of beverage for then to send one can completely different that we didn't order, they sent the remainder after buy that wasn't the point we was forced to except what they sent and not what we orderd very very disapointed with this retailer and I have never seen so appaling food it was thrown away and a complaint is being made to just eat, I cannot believe there is no quality audit through the provider to allow this level of customer service.

Was stood waiting for a while to be seen. The food was very greasy and garlic rice was very watery.

My food was 50 mins late, it and when I’ve got an item missing. The curry is watery, the chips are undercooked and the food is now in the bin. Quite obviously rushed, I know it’s a Friday night but standards shouldn’t slip even during busy times. Hire extra drivers on busy times and better chefs who take pride in their work.

We ordered a fillet and sirloin steak and it was absolutely shocking, never left a review on here in my life but the terrible food warrants it. The steaks were half sizes and as tough as Eddie Halls endurance priced a £11.50 a pop! Laughable really.😂😂😂

food was brilliant- early and very warm £11 including delivery I had a curry, man, starter and chips! worth every penny

Ordered on just eat, requested 22:30 delivery time (for a reason) and arrived at 22:05. Had four starters which it does state each one comes with salad and mint sauce. One tiny pot of mint sauce and salad for four starters????? I rang the restaurant and they said they had stopped giving more than on sauce out, but if I’d have ordered one starter I’d have exactly the same🤪. Told them that I needed more after an argument 45 minuets later only 2 of each mint sauce and salad turned up , curry had been in oven keeping warm was totally ruined. Just sat down eating toast cause everything was inedible and to just add, I never even opened the bag of extra sauce and salad. Would you????

Very poor delivery time, over half an hour late. Good food but poor service 😡

Where do I start I’m not the one to complain ordered food for the family but The food was absolutely disgusting I and the kids could not eat it what a waste of money every curry tasted the same no taste at all the biryani had a funny smell did not try it it was full of oil the salad that comes with starters was a bag of carrots never ordering from there again

I’ve never left restaurant reviews before but if I had this food in the restaurant I would’ve walked out , tasteless underseasoned, no spies, tasted like bits of cheap chicken in tomato soup than a madras. total waste of my money,

totally awesome service and food

We order from here most weekends as they have a great 40% offer on, however, be prepared for a looong wait, usually around 90 minutes to 2 hours for delivery. You do get what you pay for,

We don’t know why this place has poor reviews we love it and keep coming back. Expensive without the 40% discount but a bargain with. Food is always nice and hot when delivered, occasionally late but not often and not by much. T-bone steak is a must try. Well done ROK

Nearly 2hours later no food. Rang 3xs to be told itd on its way ! Do not recommend

The curry I ordered was disgusting it tasted like boiled water and literally had no flavour to it!

I wouldn't advise anyone to use this restaurant or order from them as when order is wrong they don't even have the decency to answer the phone and try and resolve the situation. I order 4x cans of pop which were a £1 each and they never got delivered. The only way this was resolved was by contacting just eat who will be refunding the money back.

The korma is weak and watery and does not taste like a normal korma. The Peshwari naan was burnt and lacking flavour as well. Overall a disappointing order, and will not be repeating.

Food is superb, as usual! Ordered to collect and found I had no rice, returned to the restaurant and they were more than accomodating, and very friendly! Easily my favourite Indian restaurant in Stoke!

Delicious and piping hot. Excellent portions and tasty too !

Everything was delicious, it arrived really quickly

The food was shockingly poor. I think my cats could make a better curry. Our drinks we forgotten, and so was one of the curries, and the delivery driver had the cheek to ask me to walk 15 mins down the road to meet him. DON’T GET YOUR FOOD FROM HERE!!

Food arrived when it said it would, the delivery driver was very polite and the food hit the spot!

exellent value, thanks. great offers.

Only got one poppadom when it said poppadom's'

Stater was dry and the curry sauce was watery

I normally order from here all the time as it is normally one of our favourite Indian restaurants. But compared to usual the madras was very watery and no spice in it at all. The king prawn balti was vile the prawns smelt and tasted like they had gone off. I haven't got a clue what was in the balti but it wasn't king prawns. The rice tasted like boiled rice and not what it should taste like. Also the popodoms where soggy as well. First bad order I've had from here I don't know if I'm going to order from here again??? Do you have different chefs on different days ???????

Order was wrong, owner tried to insist that things were correct. Just-eat were unable to contact him or the restaurant. Would no order from here - worst takeaway and customer service in the area.

Had to ring the restaurant up to see where our order was as it was 45 mins late. There was no explanation or apology for this which is a shame, as we do order regularly from here and last time we ordered we didn’t receive some items but we thought we’d try again. When the food arrived the delivery person was fantastic though so couldn’t fault his personal service.

The food here is amazing! There wasn't a scrap left. My partner usually dislikes curry but he asked for seconds when we ordered from here! Will order again

Food took over two and a half hours to arrive, even having to chase up the restaurant by calling repeatedly. When the food finally arrived it was only average, not worth the wait.

very late delivery. do not recommend

The food was a little bit late but I received a text to say that it was on the way. The food was great but some of the curries were labelled wrong so didn’t know what the right curry was.

Although the curry was reasonably tasty, I did find that the rice, although fried rice, was overly greasy. The dip provided was seriously peppery despite it meant to be a cooling yoghurt and mint dip. I had both the meat and veg samosas and they were heavy and at least 33% thick pastry only and obviously cooked in large quantities then uite possibly recooked, extremely dark in colour. Otherwise all good points.

food is great and a speedy delivery

Fast delivery time but food quality was really bad, curry was so watery and had no flavour what so ever, chips were soggy and nan bread was tiny and just wasn't that nice really. Won't be ordering again.

delivery was on time and the food was lovely however some of it was missing and I could not get hold of the restaurant to get the missing food delivered

food cold. missing a meal out of my order . rang restaurant surprise surprise no answer. called just eat got a refund. will never use again. food went in the bin!

Would never buy from here again. I ordered food at 7.30pm with an estimated delivery time of 40 minutes. Once ordered the restaurant added 30 more minutes to this. After many phone calls to find out what is going on it finally turned up after 9pm and was stone cold!! Verydidsapointed!

Food was meh chips freezing and soggy till massala had black in it the garlic corrinander nann has some brown stuff inside it I think was butter onion bhajis soggy and could squeeze the juice out of them the keema rice was meh to big chunks of meat prawn cocktail was tangy n wasn't separated from the other meal as requested (due to shellfish allergy) use love going here not so much after that order

very disappointed . I ordered popadoms and all the chutneys but no poppadoms got delivered and no answer on the phone when I tried to call. very disappointing as I paid nearly £5 for chutneys that got wasted and the popadoms that didn’t turn up

arrived as promised byriani was fine the massala on the other hand was very very watery and put off from eating it....

Never again My food actually never turned up! The restaurant constantly kept telling me it was on its way but it never showed.. Now I’m struggling to get my money back Avoid! You WILL NOT get your food....go elsewhere

Apparently can afford to decline orders. But make you wait nearly half an hour to let you know

Probably the worst curry I ever ordered, plus the mangolassi was bad blended and full of gigantic bits, it felt disgusting, worst experience I had and will never order again.

Delivered on time and the food was delicious ,thank you

Very nice food and boiling hot when came to the house would reorder from here again.

Thought i would order due to there being 40% off. Now i know why! Absolutley inedible. Balti was freezing cold, despite being delivered on time (the only positive) it tasted of nothing other than pure tomato puree, disgusting. Onion bahjis were soggy. Mint sauce was florescent green. Everything went in the bin. Total waste of money. AVOID AVOID AVOID.

The meal was lovely, however you missed the rice off our order which was a real shame as my partner wanted to try the Garlic Pilau Rice.

Absolutely disgusting I had a Madras and I was just a tin o tomatoes All you could taste was tomatoes puree. We also had a rashmi starter and it was pathetic to say the least it's suppose to have battered egg around it not a popped fried egg on top so all in all do not ever order from here unless you don't mind wasting your money.

Fast delivery and delicious food

They forgot to send the garlic mushrooms, and food not very hot

Terrible never order again was half hour late had to call up to ask where it was when it arrived it was stone cold chips where obviously reheated and dry the food I ordered didn't come as it described on the menu ( no egg in biriyani) and the curry was very watery and the veg curry only had mushroom and carrot no other veg food is definitely not as described in the menu and very bad food first and last time I ever order again the discount was not worth the terrible quality

Not impressed, Got completely the wrong curry. I only have the Chicken Dansak & this most definitely wasn’t a Chicken Dansak, Asked for no onions & there was onions all through it. really disappointed, something has been wrong with the past couple of orders. shocking

A bit cold but food was good 👍👍

Absolutely loved all of them meal, will definitely be ordering again. I am fussy with chicken but the chicken in the chicken tickets mushroom masala was cooked to perfection x

Good food good value good delivery only problem forgot chips we ordered!

Meal was wrong an when sent again it was still wrong

Terrible terrible food. Took 90 minutes to arrive cold, called restaurant and was told I would get called straight back to resolve issue and still no phone call. That's why the food is 40% discount I wouldn't order again with 90% discount. Disgusting food and service

Great food - waited a bit for it but the weather was horrible - so I didnt mind

No problems. Food was hot and tasty

Not a bad meal but chicken was a little tough. I ordered a drink and they sent the wrong one. Had worse but had better

Really tasty food fab staff will be ordering again

I’m sorry to say but the chicken tandoori starter was so burnt it was unchewable the bhargee were burnt too the curry rice and chips were cold the Nann was warm but chewy won’t order take away again from there sad because their restaurant is lovely

Hot food on time. Usually guaranteed a nice tasty curry ordering the balti here :) my only complaint is delivery, please have the drivers carry change on them as he had to go to the shop to get my £5 change.

another delicious meal from my favourite curry cookers very tasty good quality. Don’t understand the negative comments from people on here, they are just too fussy and probably complain about everything. Never had a bad experience here Keep up the good work 10/10

Lovely flavours and fast delivery.

We ordered our food just before 2000last night night. The restaurant put a time of 2100, which we thought was acceptable for a Saturday. come 2100 they changed the time to 2130. At 2145 it was far too late to eat. My wife rang the restaurant to cancel the order. The guy on the phone was extremely rude to my wife & wouldn’t let her speak. I ended cancelling our order & not having the food. poor poor customer service. Regardless of the price I’ll not be ordering from this place again.

After waiting for nearly 1 hour and 45 minutes and making several phone calls , only to be fobbed off we cancelled the order .

wasnt as great as last order both dishes were very watery

Food was lovely but AGAIN food was delivered way after time stated

Took quite a while to get here, but when it did it went down well. Lovely and tasty everyone approved! Thank you.

Food was hot and early. The chicken tikka balti didn’t have much flavour today ( usually very tasty) still not a bad curry though and good value for money. Wasn’t to impressed with delivery driver, I sent my partner to the door but forgot to tell him how much, so he handed over £15 asking if that was right, delivery man was quick to say yes walking off without giving any change. Was only just over £1 something but not a great way to get yourself tips! He probably would have told him to keep the change anyway but still, would be nice for people to be honest!!

The rose of kashmir was the nicest place i have ever ordered a curry from. i went in to collect my order and everyone asked if i was okay, the manager also said to me i’m so so sorry about your wait. i had only been waiting 2 minutes but this was a kind gesture of him to say that! i am very happy with the customer service that i was given and even very more pleased with my meal! thank you so much to everyone at the rose of kashmir

They couldn’t find my house, then delivered it to someone else and then told me that they didn’t have part of it but will give me extra chicken, which was literally just boiled chicken.

Another delicious curry from my favourite take away and delivered early too.

Best take away in the area good tasty food. Highly recommended 10/10

The 50% offer pulled me in, I hadn't seen Indian this cheap before so I thought I'd give it a try. I ordered without reading the reviews, but whilst waiting an hour and 20 minutes for delivery I decided to have a look and was disappointed with what I had read. Many customers complaining about how watery and bland the food was and items missing from their orders. I got my partner to quickly check the order whilst the delivery driver tried the "Sorry I have no change" trick... Whilst I called his bluff as I wasn't giving him an extra £5 he went to his car and found change. Food lived up to expectations watery and pretty bland, BUT for the price because I'm a tight wad I didn't care. The chicken tikka masala was about £3.40 so not much more than a microwave meal! So I was happy with the food but I wouldn't pay full price... plus it was so watery it leaked everywhere.

Some of the finest fast food in town, the prices, the best curries! Cheapest meal for two in Stoke.

Normally order from here all the time. But tonight was a let down Food was bland, and they missed items off my order. Had the wait another 40 minutes for my items . Delivery driver was on his phone when i answered the door which i thought was rude. Ice cream was warm and watery and the cans of pop where warm. To top it off, the mint sauce hadn't been sealed and had leaked all over my food.

food not great, not much flavour but delivery was early

The only positive from my visit to The Rose of Kashmir is the suntan i got from the retina burning heater at the top of the stairs. When the sun dies in a billion years just propel that heater into orbit and you have a replacement. If you are into caving then i suggest bringing your head lamp for when you need to use the toilet, also a bottle of 1 litre anti-bacterial gel is recommended as you will be washing the cutlery before use. Be prepared to visit the dentist the next day, as you will be using your teeth to open bottles as staff do not have a corkscrew or bottle opener. Now let's get to the important stuff, like the food - If I was in solitary confinement and the curry from Friday night was pushed into my cell then i would eat my bedding. Completely inedible food, disgusting room, unhelpful staff and a total dump!

We went on Friday for a works do. One of the first to arrive. Shown up some stairs, the hand rail was missing from half way up. A selection of portable heaters had just been turned on and still hadn't warmed the room by the time we left. We discussed leaving there and then but others started to arrive. Water on the floor. Cold chicken placed in buffet servers with heaters underneath to warm it up! Flavourless curry. Stale tasting poppadoms and samosas. £1.50 for a coke from a multi-pack. No light in the toilets apart from the one bulb over the toilet, the door was open to give light to the urinals and sink. Sheets hanging over the windows and covering piles a furniture. Many of our party refused to eat the 'food' and left to eat elsewhere. Half didn't take their coats off as it was so cold. A great shame as many had travelled by taxi and train from outlying areas. I have been eating curries in restaurants for nearly 50 years and this was by far the worst ever. Absolutely shocking!

1st time my order has been late and food not hot

Food was watery and not much taste , chips were soggy 😞

I am a very regular customer, but I have to say this time it was poor, sikh kebabs obviously old, and lamb tikka not tasting of much.

I’ve read a lot of bad reviews, admittedly the food isn’t fantastic but with 50% off I think it is well worth the money! The chicken tikka balti special was really nice full of flavours, chicken tikka masala needed more flavour. I’ve ordered a few times and we always enjoy our takeaway. Unfortunately they forgot a rice tonight which was abit annoying but they offered money back or re delivery so still waiting for rice. My previous orders have all been correct otherwise.

We booked this for a work meal for over 40 people. The room was colder than outside and so was the food. There were bed sheets on the windows and mould on the walls. Terrible.

The dinning area was more like a building site than a restaurant, with arc lights being used on the stairs and dust sheets hanging from several walls and doorways. There was little to no heating and the toilets could only be described as a biblical experience. The food was a mix of tasteless and down right disgusting, with the majority of our party abstaining and going on to eat elsewhere. The service alternated between non-existent and comically bad, and the only consolation was that it was so monumentally bad, that there will now be a new standard to measure experiences against. In conclusion, I would rather eat a week old kebab out of a tramps pants!

I have to say this is possible the worst Indian takeaway I have ever eaten. Ordered two meals and all I can say is that at least they were consistent they were both disgusting. I can't say the had any flavour all I can say is they were brown. Make your own mind up but if you like eating colours this is the place for you.

I ordered a curry with rice and a naan. The naan and rice were good however I noticed that once the curry had been on the plate a few minutes it was a bit watery, but still tasted good.