Based on 1.201 opinions finded in 3 websites
Based on 1.201 opinions finded in 3 websites
Nº 223 in 784 in Bolton
Opinions
Lovely decoration and food and service were excellent.
Lesley Thorne . 2024-11-01
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Great relaxing atmosphere, food was amazing and good for value with the midweek 3 course meal. We were well looked after by all the staff, especially Ryan. Decor of the restaurant was beautiful. Overall the perfect restaurant with the most welcoming staff, would definitely recommend!!
Mia Wiggins . 2024-10-31
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Not good if you don’t like Italian. I ordered the salmon and it was served with a little broccoli. No other veg. My husband and daughter had the lasagna and couldn’t eat it. All in all an expensive night out. Worst restaurant I have been to in a long time
Marjorie Pettigrew . 2024-10-26
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Wow! Don't know where to start this place is by far the best me and the Mrs have been to! We will be back again and again!!! Just perfection.
Andrew Thomason . 2024-10-19
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Absolutely loved our visit. We were looked after like royalty by Ryan and the staff who were all lovely. The food was stunning, plentiful and every one of us enjoyed our chosen dishes (so compliments to the chef as well!!). Our party were accommodated at late notice, the communication was easy and the personal touch exceptional. Its just fab to visit a busy restsurant where all the staff are on the ball. Want to eat there every week !!!! WELL DONE TEAM ROSA🙂
Julie Boydell . 2024-10-11
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We were gifted a bottomless brunch for our birthdays which we enjoyed very much. The food was all delicious and the prosecco was easy to drink and plentiful. We were attentively served by Lila, Jane/y/t and Evie who were very friendly.
Ruth Levey . 2024-10-06
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We booked very last minute for the midweek special. The meal and service were excellent from start to finish. Ryan went above and beyond to accommodate us. We really enjoyed it and will be back soon!
Katie McMyler . 2024-09-23
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We visited for a sunday lunch and it was one of the best we've had in a long time. The portion size was generous without being too overwhelming, the roasties, yorkshire pud and veg were all cooked beautifully, it had a large portion of beef and there was lots of gravy on offer too. The service was superb, all the staff were very friendly and welcome.
nicolle aitken . 2024-09-22
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Delicious food will definitely be ordering again
Roy . 2024-09-20
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Made a last minute decision to go out for my evening meal, so pleased I chose to go to Rosa, the food was amazing and all the staff were so friendly and welcoming, I look forward to coming back again.
Keren Hardman . 2024-09-19
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Had a delicious birthday dinner. The food was delicious! The staff were lovely!
Nicola Fitzgerald . 2024-09-17
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Upon entering Rosa, with a confirmed booking for 6 people (4 children) on time, we were shown to the left hand side of the entrance to a waiting area, no one offered drinks or asked of any needs. The table was then being set to the right of the entrance door (cold), not set prior and we was the only ones in that part of the building ordering food though there was a couple having a drink adjacent. We requested could we move upstairs due to the draft and seating with children (couch) was not ideal. This was rudely rejected by the front of house. Upon ordering food, we ordered 3 courses each. The starters came without any real issues tho on request of salt and pepper this didn't arrive despite asking on arrival of both starters and mains. The mains then arrived in which we were very disappointed, firstly the beef was pre sliced and warmed, looked and tasted like a pre packed bedf from Tesco. Also we ordered 3 chicken roasts for the children as this was the only option on the menu but cane with beef and on request of chicken, the FoH argued we stated beef for them too which was incorrect. You did offer one replacement of chicken (meat only requested) this arrived some 15 mins later once all other meals were finished. It took some 20 mins for the table to cleared and though the deserts was nice we asked for the bill twice before receiving. On the whole a very poor experience considering only 2 months ago we had a very different experience.
Nick Bowen . 2024-09-16
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Food was collected on time. Followed the driver on the map who clearly had another deliver to another town before delivering my order. Driver delivered my order with no thermal delivery bag. Food was cold and not edible.
Daniel . 2024-09-13
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Meatballs Calzone Strawberry cheesecake Lovely Service Also available on Uber Eats
Ian Patterson . 2024-09-13
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Thr food was excellent as always and will defo be back.
simon cleworth . 2024-09-10
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Loved Rosa. Lovely atmosphere friendly staff and food was delicious
Kirst Parky . 2024-09-10
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The food was excellent however I ordered a bottle of wine prior to the mains but when we started our main meal I had to remind the waitress about our drinks, later someone else asked what we ordered, as we nearly finished our meal we cancelled the bottle and just ordered 2 glasses of wine. Some time later we finished our meal and drinks arrived, however we cancelled the drinks paid and left.
Malcolm Crompton . 2024-09-05
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Had a lovely birthday meal at Rosa tonight and the staff were very friendly and helpful. Emily B went above and beyond to make our experience extra special and is a credit to you.
sue bentham . 2024-09-03
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Excellent meals and service, pizzas where quite big with 3 of our group bring theirs home.
Mick Molton . 2024-09-03
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DELIVERY REVIEW: Foods good compared to other delivery options. Becoming pot luck if your order is accepted by the restaurant via ubereats. Also very limited delivery menu. I don’t understand the logic of turning away custom by cancelling an order bcoz the place is quiet?
Rant . 2024-09-03
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fast delivery, had a starter missing but the rest was lovely, will order again
Carole . 2024-09-01
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Lovely food and cocktails Amazing service
Katie Ratcliffe . 2024-08-30
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1. Firstly want to give a huge thank you to ‘Ellie’ (one of the young ladies who was working this evening) who was extremely attentive and really helpful when we had a sudden first aid emergency with our nan. Ellie deserves a lot of extra credit for how she reacted and attended to us and the situation - she was brilliant. Please show her some credit if management check these. All staff were attentive and were happy to drop everything to help us out (including the chef coming out) - really impressed with the first aid service. Thank you. 2. Apart from this - unfortunately we were waiting a long time for food, and some was cold when it came. 3. Staff also need to talk to each other as we were being asked the same questions repeatedly by different staff members!! 4. Food overall taste was lovely - a shame we were losing patience with waiting! Appreciate it was a busy night, thank you again to all staff and Ellie for first aid support this evening.
esme critchley . 2024-08-21
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A mix up with our table meant it took a while to be seated but the staff solved the issue sensitively and efficiently. Once seated we had a fabulous time. The food was excellent, the service was great and the cocktails went down far too easily! A lovely atmosphere and our new favourite restaurant!
Jane . 2024-08-09
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Visited this restaurant for a birthday meal the food was absolutely brilliant. Service was good. Will definitely be returning here again. My friend also enjoyed his Whiskeys Frankie was brilliant ⭐️
Luke Mcgill . 2024-08-07
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Nice place don't like been in the shed at the back very uncomfortable food was nice had the penne arrabiata no cream brulee in stock so was disappointed but had a nice time
Jan Fillingham . 2024-08-06
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Sitted quickly but waited 20 mins for staff to come for drinks order. Starters came out swiftly , asked for water for the table…still waiting for it to arrive. Waited 45 mins for mains , had to ask for steak knives , had to ask for a drinks order . No one came to check to check everything was ok, steak was chewy . When food was served we weren’t served individually but expected to pass plates to each person rather than the server serving each person . Had to ask for dessert menu & then had to ask for cutlery to eat desert with. Witnessed member of staff drop cutlery on the floor to then pick it up & put it with the cutlery already in her hand. As a 1st visit not impressed at all .Music so loud you had to shout to be heard.
karen fletcher . 2024-08-05
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Really average food. Overcooked chicken. Overcooked prawns. Meatball starter was good.
Chris Fielding . 2024-08-04
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Very slow service. Waiting on drinks for about 20mins. Ordered more drinks which they forgot to bring out, had to remind them. Was sat at the table for about 30 mins with empty plates before I had to ask them to take them away and have a desert menu. Trying to get there attention for the bill was hard work so we had to get up and go to them to pay at the till. Food was just above average service really let’s the place down.
Stirling Dickson . 2024-08-01
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Fast delivery. Tasty food. Portion to cost ratio on the lasagne needs to be changed though, on opening it my first though was "Where is the rest" only half filled container. Tiramisu was lovely and container full. £50 total order, felt more like £35
adam . 2024-07-25
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The quality of the food never changes, also neither does the friendliness, helpfulness or the professionalism of the staff. We had a great meal, very scrumptious, love this restaurant. Thank you for a lovely afternoon. The "Doughs" 🥰
Nan Six . 2024-07-25
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food was very flavoursome and good quality but only got 3 meatballs and no bread which comes with the dish I also ordered rice balls at the best part of £10 and only got 3 of them a bit of a rip off won't be going again if I was in the restaurant I would of said something
Glenn . 2024-07-20
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The warning signs were evident when Rosa required us to pre-order five days in advance for my birthday dinner. Visiting from Melbourne and looking forward to dining with our UK family, we chose Rosa for its 4.5-star rating and appealing photos of rose garlands. Our group consisted of 11 people, including two vegetarians and a 4-year-old. Although the starters took an exceptionally long time to arrive, the terrific cocktails kept everyone content. However, when our main courses were finally served, the vegetarian gnocchi was burnt. We sent it back, but it returned with merely fresh melted cheese on top while remaining inedible. Management explained that the gnocchi was batch-cooked in the morning and reheated just before serving. They claimed our delay caused the issue, although we were not late; the delay was due to the starters taking 45 minutes to arrive. Another vegetarian dish, the cannelloni, was also too dry to be eaten. Some of the wait staff were genuinely apologetic and tried to improve our experience, but the manager's approach to customer service needs improvement. Initially, our group was seated separately in a configuration of five and six, allegedly to facilitate easier service. When we pushed the tables together to sit as a family, management arrived and curtly instructed us to separate them again. Despite this, we maintained our seating arrangement. On a positive note, the steak and fish dishes were well-prepared and freshly cooked, and the cocktails were excellent. Despite the challenges, we managed to enjoy our evening.
Gill Thompson . 2024-07-16
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Excellent food, delivered promptly. Truffle fries to die for. Definitely on the order again list.
Ric . 2024-06-17
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We had a girlie catch up 6 of us and we thoroughly enjoyed we all had different meals and they were all lovely, we chatted and laughed and sorted out the world, staff were fab, attentive and up for a laugh too,
Carole Mercer . 2024-06-17
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Fancied Italian and this did not disappoint. The food arrived hot and was absolutely amazing. Very tasty. Will be ordering again.
Kelly . 2024-06-11
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Lunchtime meal, salmon salad. Very nice and reasonably priced. Staff friendly and attentive. Would recommend a visit here.
Paul Bolam . 2024-06-10
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order was wrong and took over 90 mins!
ross . 2024-06-05
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What a gorgeous restaurant inside and out, I love all the rose plants on the walls and over walkways. The restaurant is bright and clean and all the staff were very nice. We only went for a pizza and calzone but both were outstanding, really well made and tasted amazing. I can't wait to come back and try something else off the menu next time I'm working in the area.
Martyn Stillman . 2024-05-29
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very good food and a joy to have
David . 2024-05-27
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A very cozy and clean restaurant. The restaurant staff were incredibly good
VILLA KAKOSA . 2024-05-26
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Came today for bottomless brunch with a group of friends and we had an amazing time. Lovely food and great cocktails. I think we each had 5 cocktails in our 90minutes, which I felt was good value for good quality cocktails! Shoutout to Eliza, Lyla and the rest of the team for their great service!
Bethany Smith . 2024-05-19
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Good food always busy. Good atmosphere
Jackie Williams . 2024-05-05
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Went tonight ordered starters nice wanted beef strongenoff with chips said comes with rice or tagliatelle said don't want please just a potion of chips said can't do said just ask we have to charge for the chips eh not having rice or tagliatelle heard other people on other tables complaining can see why just accommodate people won't be back again
Yvonne Parkinson . 2024-05-04
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food was so overcooked it was basically burnt
Rachel . 2024-05-04
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Stroganoff beef was very tough and unchewable. I told waitress but she just said " sorry about that, and took my plate with all the uneaten beef still on the plate " No follow-up from Rosa staff, very disappointing
Terence Daly . 2024-04-30
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Came for my birthday lunch, nothing was too much of an ask including changing the starter, beautifully fresh food and superb service. Loved my bruchetta starter and the Rosa garden cocktail will definitely be back again
Charlie Allen . 2024-04-22
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The food taste was good but it was just all cold. Had to reheat it all and when it's costing £29 it should at least be hot. Disappointing. The purpose of a takeaway is so you don't have to cook but ended up warming it myself nyway.
Peter . 2024-04-16
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First time ordering from here and it will certainly not be the last. The food was of excellent quality and delivery was excellent, especially for the time of day in this area.
Helen . 2024-04-16
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Would have been 5 stars but the cushioned settees had been cleaned and were still a bit damp, otherwise it was perfect, the food was lovely and the staff attentative
Linda Bogacki . 2024-04-16
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Very nice, parking a bit difficult, however lovely staff (older lady was so accommodating and friendly) and a good price for the food :) xx
Heather Riley . 2024-04-10
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The delivery driver dropped my lasagna and the carbonara, he gave me the lasagna and it was all over the bag and he left the carbonara on the floor outside and didn’t say anything, I’ve been trying to contact the restaurant thinking the carbonara wasn’t being delivered but it was the driver fault and that he hasn’t even told us he dropped all the food, and we ate the lasagna thinking the car was on a bumping road, where is the driver hygiene???? Where’s his honesty???? Never ordering again in th
Ben . 2024-03-29
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We were a party of 12. Everybody really enjoyed their meals. Great friendly service. Absolutely nothing to fault. Thank you Rosa
BeeCee 64 . 2024-03-26
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We had a big party last night and everything was perfect. The food was great, the place is lovely, and the staff and the service was incredible. Thanks for the great night!
Andrew Durber . 2024-03-17
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The lasagne I ordered looked like someone had already been eating it! It was in a medium sized foil container but it was only half full. I’m not sure if this is your standard portions but £12.95 it was very disappointing.
Jane . 2024-03-16
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Wonderful food and the service was very friendly and attentive.
Paul Jackson . 2024-02-26
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Pizza has potential but was unfortunately completely cold when it arrived
Richard . 2024-02-19
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Great ambience / food and service. My gf and I would defo recommend.
Ed Lindsey . 2024-02-19
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Really nice meal, inside is really pretty the fire will be great in winter, staff lovely, overall a good night out. Will come again.
Kate Whatmough . 2024-02-16
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Lovely family meal in a cosy setting with great food and excellent service.
John Cilgram . 2024-02-15
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Food to die for, sticky toffee pudding was so light and tasty. Staff so tentative, well done guys. Only negative point was we were upstairs and the wooden chairs were so uncomfortable after sitting on them for over two hours, could do with padded cushions on them. Definitely would recommend Rosa to family and friends.
Lesley Swift . 2024-02-12
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Never fails - always great food, staff very friendly and nothing is too much trouble
Jo Comerford . 2024-02-11
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Lovely food, arrived really quickly and nice and hot, will def order again! 😊
Catherine . 2024-02-08
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Only ordered takeaway by collection so far, but the food has been excellent each time. The food has been ready to collect in line with the pickup time estimates, and despite only nipping in to collect, the restaurant itself looks very cosy and inviting in the evenings.
Dan Cobley . 2024-02-07
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Enjoyed a shared birthday celebratory meal with my grandson and family. Great food and service. Relaxed atmosphere and attentive staff made for a fantastic night out.
Steven Spencer . 2024-02-07
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Delicious food lovely staff and great atmosphere.
Kevin Booth . 2024-02-05
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Attentive friendly staff, excellent food beautifully presented, nice atmosphere, good choice of well made cocktails and a wine list to suit everyone, well priced what more can I say, see you again soon.
susan Moore . 2024-02-04
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At Rosa tonight for my sisters 30th meal, there was 22 of us and we had a fabulous time. Beautiful area we ate in, the food was lovely, great atmosphere and the staff couldn't be more helpful. Would definitely recommend, big shout out to Francesca, Tommy and Lucas they were fabulous, keeping the food and drinks flowing all evening. We will definitely be returning 😀
Claire Flynn . 2024-02-02
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The wife and I went this lunch time. best Italian restaurant I have ever visited (and I’ve been to plenty). Great relaxed atmosphere. Friendly and helpful staff. The food was excellent. The calzone was perfect. The meatballs were delicious .in fact I would fault nothing it was brilliant. Thanks to all who work there. See you soon. John
John Hampson . 2024-01-31
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As usual, excellent food and service
Keith Collyer . 2024-01-29
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Lovely relaxing decor, great service and delicious 😋 food. The staff went above and beyond to help a lady customer who was take ill. She was taken to hospital. The rest of the staff continued, professionally attending to the needs of other customers. Well done ALL.
Irene Smith . 2024-01-27
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Excellent food and a local real ale on too
Paul Scofield . 2024-01-20
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Lovely dough but arrived cold ate a few pieces and the rest I will reheat tomorrow and enjoy hot - not best pleased but tasted decent
Donna . 2024-01-19
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Food was spot on, delivery driver cocked the order up, restaurant sorted out and delivered items delivered wrong and sent a cheese cake as an apology (thank you) highly recommend we will order again. Thank you
Paul . 2024-01-13
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No disabled access but the staff accommodated to help with my elderly mother. Service and food is excellent with generous portions.
Nicki Dodge . 2024-01-07
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Lasagne was burnt and garlic bread was chewy cost £35 and we didn't even eat it
Alysha . 2023-12-31
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Go here regularly, the food always comes out pretty quickly, tastes brilliant and the staff is very polite and friendly
G M Windows & Doors Ltd . 2023-12-25
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First time buying from this resturant. The pasta (x2) was nice and tasty. Starters where disappointing, calamari came alone no sauce or garnish and the BBQ ribs werent to our taste unfortunately, the sauce was more of an onion gravy with a little BBQ sauce. However the meat fell of the bone so cant fault that. Wouldnt say it was worth what we paid (£47) think we will try the resturant next time rather than take away.
Charlotte . 2023-12-22
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The calamari tasted like it had been warmed up, very disappointing reason for 3 stars. The mushroom risotto on the other hand was one of the best I had tasted. Service excellent.
Ian Lane . 2023-12-17
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Always a pleasant experience. Great food and great staff
David Black . 2023-12-16
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Highly recommend!! First time visiting Rosa and just wow 🤩 The decor is beautiful just like the food! I had the lamb shank and it fell right off the bone & my friend had the nicest beef stroganoff ever 🤤 The staff was so attentive and polite, definitely a hidden 💎
leah jackson . 2023-12-12
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Great service, nice food and nicely decorated. Fire place was a nice touch in December
Hannah Smith . 2023-12-11
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Great food and staff. Nothing too much trouble. Always add little touches on special occasions. The food is presented very well.
Bea . 2023-12-10
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Cosy restaurant. We were all satisfied with the food and drinks. The pan fried duck and chilli broccoli were geat.
David Neild . 2023-12-10
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An enjoyable and relaxed lunch with a friend. Everything was lovely.
Dianne Winterbottom . 2023-12-10
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Amazing service and really attentative staff. Food was delicious and Gluten free options were varied and not limited.
Emma Dearden . 2023-12-08
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Absolutely amazing experience tonight with my partner great food and outstanding customer service through out the whole staff.
bethany shovelton . 2023-12-08
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Beautiful food. Staff are friendly and helpful.
Grace Drench . 2023-12-06
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Saturday afternoon Lovely food very tasty Waiting on staff tremendous
ian heap . 2023-12-05
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Had a lovely meal. Had a little bit of a wait, but worth it as they cooked it fresh. Lovely and hot.
Hazel Mills . 2023-12-05
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Fabulous evening at Rosa! First time at the place and definitely be returning, excellent customer service, delicious food in lovely surroundings!
Michelle Spillane . 2023-12-03
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After waiting way longer than expected, the pizza arrived without any topping as they had all slid off the base, terrible service!
Matt . 2023-11-25
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Visited for the 1st time recently and it really is very nice, we ordered from the set menu at £22.99. The service was good and because it was my husbands birthday they wrote on his plate which was a nice gesture. We would certainly come back the food was delicious.
Lisa Greenhalgh . 2023-11-05
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Calamari was burn and dry the pasta carbonara to much garlic, hot food fast delivery
Anca . 2023-11-02
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Me and my family went here today for a meal for the first time... and believe me when I say its absolutely fantastic.. food and drinks are at the best... Will definitely be coming back soon... the week before we went to miller and carter and this was far far better...
Ryan Boardman . 2023-10-28
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The pizza I ordered was inedible and is still sat here in full in my kitchen, I am awaiting a refund for the pizza as it was burnt black down one side and 100% of the topping had slidden off the pizza, it was terrible. The rest of the food was good but kind of ruined my birthday tea seeing as it was my dinner that came inedible and even after raising a complaint straight away 4 hours on and nothing has been done!! Happy birthday tooo me - a hungry one!!!
Karlie . 2023-10-28
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The pizza toppings had slid off the pizza as the box hadnt been kept level. It was very messy to eat as we had to scrape the cheese and toppings out of the box
Gillian . 2023-10-24
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We visited Rosa this afternoon (Monday 23rd October). We was celebrating my Aunties 82nd Birthday. We forgot to inform the restaurant when we booked that my Auntie had mobility issues. The young girl at the reception brought her a chair and kept asking to check that she was alright whilst we waited for our table. The food was outstanding and Deborah who waited on us was very friendly and seemed very genuine, nothing was too much trouble. The restaurant felt very homely and was beautifully decorated. We will come again soon. Well done Rosa, your food was amazing and your staff are a credit to your business. Thank you for a lovely afternoon.
Roy Crabb . 2023-10-23
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We like Rosa always good food. But please takecare with the metal containers, we found strands of metal in the food from the containers. I would suggest an alternative containers to prevent this becoming a major issue, our son could have swallowed the metal but luckily he didn't. We have pictures but there is also no way to send pictures.
Karl . 2023-10-21
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It was a great afternoon the service was top notch and the food was good quality.
Carolyn Helen Wilby . 2023-10-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Food was spectacular and the staff were so friendly and patient. 11 out of 10 perfect place to go with friends or family. The place is sooo aesthetically pleasing I would deffo come back and do reccomend whether you're coming from in or out of town. Samy was especially wonderful to us and made our experience that much more enjoyable 😊
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Easily the best pizza in Bolton by a mile. Not your standard pizza at all. You know the ones, tastes like sugar and identical to everywhere else. Well that's not the the case here . Really high quality tastes like it was made from scratch.
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Sent the wrong order which I paid for at the door at 9.30pm. I phoned the shop to inform them that they had made a mistake and sent the wrong order and I was shouted at and belittled by “the manager” who told me that the driver had delivered the wrong meal. He then lied and said he wasn’t the manager. The driver came back and demanded that we pay again for the meal to be delivered which obviously we didn’t. I phoned the shop again to ask for a refund which was refused. Again, the guy on the phone shouted over me so I put the phone down. He then continued to ring my phone constantly harassing me until after 11pm. I will never order from here again. £33 of food which I was allergic to was thrown away and the abuse I received was simply awful. Scary stuff for a woman to receive unwanted and intimidating phone calls until 11pm. They are very lucky that I didn’t get the police involved.