Rolling Smoke Ilkeston in Erewash

always getting it wrong and wouldnt got there again

Food was good, ordered 3 burger meals, all very tasty, good amount of sauce and veg, burgers are thick patty, chicken was quite thin, but taste balance was good. Chips were a little cold and crunchy but didn’t need the massive portion as the burgers are hefty enough. Would order again.

Food was succulent , fresh and very perfectly served. Service was prompt and efficient. Each item bought was enjoyable and perfect.

Ordered 2 lots of wings and got wings and strips, not a fan of strips/boneless and this isn’t the first time this has happened. Food is usually always great hence my repeated custom but it’s just disappointing

Absolutely delicious as always just what was needed delicious and tasty food

Great service and amazing food as usual 👌🏼

I have ordered the food and not received it I’ve rang the restaurant and they said they can’t even find my order I’ve been waiting for an hour now

Food arrived 40 mins late and was barely warm. Have ordered before and it was fine, not sure what happened this time but would hesitate to order again

Juicy chicken, good food, we’ll order again soon.

Great food Great service from delivery driver

Amazing food, fast delivery and great communication 👌

Was really late in delivery and missing items

Burgers are very messy and way to much sauce. Luke warm at best when arrived nearly 2 hours after ordering.

Fantastic tasting and very well presented food. Loved our food, thank you.

Quality and flavour 10/10. Delivery driver was fantastic

Our last two orders have been disappointing. We had chicken tenders that were so greasy they left a pool of oil on the plate and were inedible. Then our latest delivery arrived ten minutes after the latest estimated time and was cold. We had to heat it up in the microwave which ruined the burgers by heating the mayonnaise. This is not the quality or service that we are used to, and we will be reluctant to order again.

Amazing burger and chicken wings. Will definitely order again

Food was good. Delivery was shocking and an hour late with no updates or response from the restaurant

Absolutely fantastic food. Definitely will be ordering again.

Luke warm when finally turned up, even tried to deliver or to next door! £16 for a cold kebab and fries, won’t use again.

Fantastic food. The ice cream was spectacular!

Our order was 20 minutes late, therefore cold and claggy. The parmesan chicken did not have parmesan on it, I couldn't tell you what cheese they used. Everything appeared over cooked. Called regarding it being late and the manager said he wasn't in the store and to google the number. You could tell the manager wasn't in store because the food was awful. Used to be great but quality has definitely slipper downwards

Food not the hottest & forgot the ranger dip again! Usually bang on

Tasty freshly cooked food. Ten out of ten definitely

First time ordering from here, order was ready to collect within 15 minutes, great portion sizes and great taste

Bit shy with the amount but quality over quantity! Food was very nice!!

Great food as usual - we will definitely be ordering here again. The food arrived 40 minutes before Just Eat let us know a courier was out for delivery (which happens every time we order from here). No complaints with the food, but would love to be told it's out for delivery when it's actually out for delivery!!

Great team, great place and great food!

Stinky, greasy food… Even the rice & chips was terrible!

Amazing food, best burgers ever

My food got delivered to a wrong address but the manager was great and sent my food to me fast. Thank you from number 38 ng16

Really really disappointed!! Ordered food in shop and was sent link to pay.. made payment and allowed 10-15 mins for food to made. Went in to pick up food and was told they didn’t prepare food at all.. when asked why the manager said there was a glitch with system.. I calmly asked the manager to get the food prepared asap as I had paid for it.. the manager rudely told me to go away and order from somewhere else.. was also told they were going to refund my payment but still haven’t received anything

Never had a bad meal ⭐️⭐️⭐️⭐️⭐️

Over the past we have spent a lot of money at rolling smoke, tonights order was , with delivery ect £28, for 2 dishes, arrived late and cold, the chicken and doner mix had very little fries with it, disappointed, the food from there is normally good

Portion size in the donor and chicken mix was so small ..handful of fries and could see the bottom of the foil tray ..I WAS a regular ..such a shame

Our food arrived cold and 50 minutes late was supposed to be a lovely meal. DO NOT ORDER FROM HERE!

Ordered food at 7:30, delivery time was supposed to be between 8:25-8-45, received a notification to tell us food was on its was at 8:30. 9pm I rang rolling smokes and they proceeded to tell me the driver had left, the distance between rolling smokes and this address is 10 minutes, rang rolling smokes back at 9:35 for them to still proceed on telling food is on its way. It finally arrived at 9:40. Food was stunning but the delivery was abysmal and pathetic.

Food was meh and cold, delivery time was the biggest joke. Over an hour and half late everyone I rang up kept getting told 15 mins.

Absolutely delicious as per usual!! I would definitely recommend Rolling Smoke 😋👍

Lovely food will definitely order from Rolling smokes again 👌🏼

Chicken was so tender , totally worth it highly recommend 👌 😋

Good food, good value, friendly service. Thank you

Very nice. Arrived hot and fresh. Would order again.

Tremendous food. The whole family loved it.

We’ve had OK and bad from here and this is the last bad going to put up with. Won’t be ordering with you again.

Food was lovely and came on time, would order again

Ordered the rice box and the red velvet. The service was quick however the red velvet was extremely dry - would not recommend (maybe is a rogue choice though!) Also the chicken and rice tasted like vinegar to me:( Can’t fault the service/delivery though. Just don’t think the food is to my taste

Really happy with my order & the service, thanks.

Great food. Fresh and red hot! Delivery was so quick too! Lovely delivery driver - always a good experience.

AVOID AVOID AVOID... ordered food from here several times and most times I've had food missing from order only realising after getting home that whole portion of chip and salad was missing. The last straw was finding a 6inch metal coil at the bottom of my chicken salad box that almost cut my mouth, called them to complain took ages to pick up the phone no remorse, totally unacceptable and will not be ordering food from here again as it makes you doubt the prep and safety of other food..complete shambles

food arrived hot. The chicken was very delicious

I have ordered from this restaurant several times and it used to be really good. Just lately my order is always wrong, they forget part of it. On Saturday night the order didn't turn up. No one answered the phone. Had to go down to the restaurant and pick it up, and still the drink was missing. Absolutely diabolical. Answer your phone!

Deliveries are always 30/40 minutes later than promised. Food is always cold by the time it gets here. Again tonight ordered 20:05pm it is now 21:38 and still no food and they won’t answer the phone!!! Quick enough to take your money now provide the food

order never arrived and restaurant wouldnt even pick up phone

Ordered the food at 4.30 for delivery at 5.45pm, received update saying food had been delivered at 5.45pm when it hadn’t, rang the takeaway to be told the cookie dough machine had broken and they had just fixed it so the order was now on the way, waited a further half an hour and still no food, rang them again to ask where it was, was told it should of been delivered, then asked my address, then they said it was on the way…. Family had to leave without eating, food cold on arrival.

The fries was very dry and over cooked

Order said it was on way took 20 minutes to get here. The order was missing the chips wouldn’t order again.

Late delivery but food was well worth the wait when it arrived. Polite delivery driver.

Chicken was burnt I have pictures

Absolutely lovely, chicken nice and tender and plenty of sauce

Food missing offered replacement but had to wait 25 mins so refused it

I’ve ordered from Rolling Smoke 16 times in the last 6 months , they always deliver on time & 90% of the time the foods been great . Sadly today’s food wasn’t great as the portions were very very small compared to the usual amount & the wings were scrawny & lacking in meat .

Great food and very quick to fix any issues. definitely order again. A restaurant that cares about their customers.

excellent food as always can't recommend this place enough!

great food full of flavour, wings 10/10

It was very nice, but order was wrong. Ordered a lamb parmesan roll up, but the one i got had no cheese, garlic sauce or hot sauce. It had peppers and pickles. It was still nice but not what i ordered, also ordered a can of pepsi but tango came. Would still give them another go

absolutely fantastic we loved it best take away we've ever had, thank you very much 🙂

Incredible. Will definitely be ordering again. Better than Nando’s.

Excellent food and arrived on time

love the way it was beautifully wrapped though well cooked and juicy chicken bit to spicy did ask for mild great milkshake thank you

Get a wrap. chicken and add the beef sizzler and cheese. Bless ya.

We ordered chicken sizzler wrap, chicken rice and chicken wings, which were all tasty and portions are very good. All staff are very friendly and super nice.

After a little bit of miss communication (were only human) our order was rectified and the food was absolutely delicious. Very spicy but lovely 😍 fast delivery and reasonable prices. The manager was great with fixing the issue with our order. Will definitely order again.

Dreadful got 3 out of the 4 items wrong. Sent chicken so hot it set fire to my house

The recently introduced lemon and herb flavor (full chicken) has not met my expectations. I was unable to complete my meal due to its unsatisfactory taste. Overall, I am quite disappointed 😞

delivery was late rang they apologised saying had big order put in and was on the Catch up, waited patiently rang back now saying I missed delivery not a chance I missed it.

I had takeaway from this place twice (kebab tray) and both times the food was very nice. On the second time, unfortunately, there was a problem with part of the order and the service overall. When I got back home, I noticed a portion of chips was missing; so far not a big deal, I understand that can happen. I called the place to ask if they could deliver the missing chips but in the end they agreed that they were going to refund me instead; however after more than 5 working days there has still been no refund credited to my account. In summary, good food experience but poor customer service.

Lovely Tasty Food and Great Service

Put it this way I've been on the toilet 3 times this morning and I've not been urinating

Just been and had a meal at Rolling Smoke, everything was excellent from start to finish, 10/10 the Kebabs were amazing, beautifully spiced. Thank you Hamza, great service too 👍

Delivery driver was fantastic, really nice guy. There was a mistake and we didnt receive something that we ordered so he said he would go back and get it, he arrived back quickly ! Will definitely be ordering from here again!

Food was amazing but was 30 min late

Food was lovely, only thing missing for me is some sauce pot options

Amazing portion sizes, had the full platter and was brilliant, food arrived hot

Amazing food! Every time we order the quality is fantastic! Seriously tasty grub 😋

excellent packing & delivery, food arrived lovely & hot, very tasty, would definitely order again.

Hugely impressed with Rolling Smoke. Live in London so have tried a wide variety of chicken/peri shops. These are up there with the best, will definitely reorder in the future when back in Ilkeston.

Food arrived 30 minutes after it said it was delivered, and took an hour and a half from when we ordered it to delivery. Lettuce in the salad had brown edges. Chicken ok, chips and onion rings cold & soggy. We won't order from here again.

Just had my first meal from Rolling smoke and got to say this is so much more than a fast food take away food. I'd even go as far as to say this is the best burger I've ever had. Great taste full of flavor and fantastic quality patty. Little bit more expensive than the regular take away but worth every penny. So filling too

food is amazing everything I travel down south I got to have chicken wings they amazing 👏

I’ve ordered from here before and it’s been great, but tonight was poor. Chicken wings were pale, no sauce like usual, not crispy, and they were tiny. Won’t be ordering from here again sadly.

I have had food 14 times previously from Rolling Smoke & have given great reviews as the food was awesome fresh & tasty. However on my last order the chicken was so salty I had to really wash it before I could eat it & my partners chicken tikka kebab was almost half the portion size as it is normally. So not sure what went wrong May 21st but will try you again in the future based on my previous great experiences

My can of tango was warm, sides order was wrong ..

First time ordering from here and the food was delicious! Delivery time quick to say we ordered on a Saturday night, packaging good, presentation very nice. Would 100% recommend this place, we are looking forward to trying other things from the menu

Absolutely fantastic food no matter what I get from here

Food was super good quality would definitely come back

was amazing chicken shawma was exespsional loaded chicken fries was amazing aswell good portions the only down side was the burger was slightly overcooked and tough but apart from that 10/10

1st time ordering from here and I will definitely be ordering again. The food was delivered hot and I couldn't fault any of it. It was all delicious

Awful place, awful customer service, tell you they will refund you then the next day refuse and tell you it’s your problem. Rude manager talks to you awfully. AVOID

Really good food. Delivered hot. Great portion size.