Rockys Take Away in Hounslow

Staff got my order wrong on three occasions and left us short of food. On this occasion the food was cold and one meal short. I called and spoke to a person claiming to be the manager/owner. He was very rude, abrupt and extremely disrespectful, refused to take any responsibility for their error or offer to resolve the matter. Appalling customer service!! Will never return!!

The food was good and the menu had a good range of meals available and drinks. The service was ok but not very friendly. The online ordering from the table is off-putting and the restaurant interior is tired and in need of updating.

I stopped by chance as I was in transit at a hotel whilst staying in the area (near Heathrow). Food was good! I ate in. Not many tables. Clean. Staff were lovely especially the lady. Portions are huge! I went with the Chicken Shish Wrap. You can customize accordingly. I included all the salad but only the chilli sauce. So good. Freshly made and divine. Felt healthy too. Not greasy. Huge menu. I had a bottle of water to drink with it. Not like a normal greasy kebab shop. This is like a nice family-run small restaurant and takeaway with good quality food.

Lovely fish and chips! I almost didn’t come here because of the reviews but I loved it. Very friendly and warm staff; fish chips and mushy peas were fresh and tasted delicious. The chips were a tiny bit less crispy than I’m used to, that may be why some people have complained when ordering on deliveroo.

Usually order from here on a Friday and am always happy but this week very disappointing.i ordered a 2 combination meal but the lamb doner was no way enough . I hope this is not the sign of things to come