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3.7

Based on 37 opinions finded in 1 websites

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Nº 302 in 407 in Mid Sussex

CUSTOMERS TALK ABOUT DISHES WITH..pasta
Score
OpinionsNoteGoogle373.7

comment_iconOpinions

We booked for a table, and received a confirmation email, but then when we arrived after our 1 hour drive, it was closed, we had had no notice or email about this from the restaurant, and on google it claimed that they were open, we ending up eating in a lovely restaurant opposite, meaning we watched multiple other people have the same experience as us. Utterly disappointing!

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Maudie Watts Williams . 2024-05-04

MORE AT Google

Great food and nice atmosphere.

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ASAP Taxi . 2023-11-13

MORE AT Google

I really despise leaving nothing short of five star reviews but I feel that I must in the hope that my feedback improves things. Firstly, the bar and kitchen appear to be two separate businesses (I believe the staff confirmed this also) and they could not be more disconnected. Now ordinarily this wouldn’t be an issue if the two worked in sync.. sadly at present, they do not. We arrived and were met with some confusion, even though I had booked a table online earlier that evening. We were shown a table but service for drinks was slow. However credit where it’s due; when the wine arrived it was good and reasonably priced. I attempted to get the waitresses attention to order food, did grab their attention but then someone else did afterwards and she attended to them first - not such a big deal but if you’ve made contact with someone already, you surely should serve them first and the other person second? We ordered arancini to start which did arrive promptly and was delicious. However I do not expect to wait an hour and a half for two relatively simple dishes of prawn pasta and an arribiata. We chased the food and was assured it was coming. The tomato pasta I am told was good but the prawn pasta was not. It was so ‘al dente’ it was raw, no sauce.. I’m not sure how it took that long to produce such a terrible plate of food. The bar staff recognised my displeasure and were empathetic, I sent this back and asked for the food to be removed from the bill. I happily paid for the wine as there was no problem with this but the food and service was a joke. I was led to believe the ‘boss’ wasn’t in that day and this is when the issues occur - not sure as a paying customer I should have been made aware of this though. As someone who lives & works locally I was hugely disappointed as the only other Italians we have in the town are the chains, which have a place. But to have an authentic Italian done well would be such a great addition. This place could be marvellous, however I would not return as it stands and would recommend going elsewhere.

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Lauren J . 2023-11-09

MORE AT Google

A brilliantly friendly welcome with fabulous cocktails and delicious food. We were there early in the evening, so it was very quiet. But was buzzing by the time we left!

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Debbie Dillon . 2023-10-23

MORE AT Google

Great meal at Pianis @Rocco. Delicious arancini and delicious tiramisu.

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Emma Cameron . 2023-09-22

MORE AT Google

Friendly helpful staff. Thank you

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Penny Blake . 2023-07-06

MORE AT Google

Roccos provided a wonderful atmosphere and service for our School Reunion. The Buffet was well stocked and the bar staff friendly and efficient thank you so much

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shelagh urwin . 2023-07-06

MORE AT Google

I had a private 30th birthday here and it was so much fun! The food was great, especially the aranchinis and the cocktails were tasty. We were allowed to decorate an hour before the part started and the food was affordable. Such great service I would 100% recommend for private parties too!

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cazz chong . 2023-07-01

MORE AT Google

Food and staff are absolutely amazing! Especially the young lady serving us. Unfortunately there was a large rowdy crowd of lads but I understand this is out of the staffs' control, I think this is where the restaurant should be separated from the bar. Other than that, a lovely experience.

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MitchThaMan . 2023-02-26

MORE AT Google

Amazing staff and food great atmosphere Lovely cocktails ! Classy

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L . 2023-01-28

MORE AT Google

The food was fine, the service was slow and the order had a mistake where one guest didn't receive their food. Overall this didn't feel like a good experience and better food/drinks can be had elsewhere.

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Dan Jackson . 2022-11-26

MORE AT Google

Would recommend this Italian restaurant. We were visiting this area for a wedding and booked for the Friday night. We all had different types of pasta which we all agreed was excellent. Cocktails were fab and so was the music.

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Chris Woolcock . 2022-09-26

MORE AT Google

Do not be fooled by the deceptively simple menu. This was one of the best pizzas we've had yet. Cocktails were delicious and the staff very welcoming. Will definitely be our go to pizza choice.

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Jovonne Du Preez . 2022-08-23

MORE AT Google

Cocktail bar that doesn’t serve Long Island ice teas??? Not really sure what it’s meant to be. 4 of us went in and not a single cocktail we wanted was on the menu nor could they make it, even though all the ingredients were on show. Haywards Heath is crying out for a great bar and this could be it.

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S Tas23 . 2022-07-07

MORE AT Google

Great place for food and drinks. Service was fast and friendly. The Meantime ale was lovely and the food was spot on.

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Mark E . 2022-07-05

MORE AT Google

Good food and lots of it. Nice place, was quiet for a Saturday, so all the better for it. Will visit again.

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Gary Taylor . 2022-07-02

MORE AT Google

We love it here for great cocktails. Haven't had their food yet and I'm not sure I've ever seen anyone actually eating here? Great staff and vibe

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Ab A . 2021-11-01

MORE AT Google

Place is a dive with an owner who cares about nothing more than your money lining his pockets! Poorly run and appuling rates of pay hence why the poor staff show no interest, the other business no 1 broad Street closed because the Chef there had enough too and went back to Britanny (France) hope you're reading this Phil and Imogen as you're the reason both businesses have failed! Avoid at all costs as this is about as Italian as your own door mat!

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Ben smiffy . 2021-10-08

MORE AT Google

Unfortunately not the experience we were looking for. They advertise themselves as Italian restaurant but they are just the same "Idlewild" they were before. It is not a place to enjoy a nice dinner as the audience is mostly loud guests, drinking and socializing. Not to mention the food! We both picked a pasta dish, we wish we wouldn't. It was freshly cooked (from the bag - NOT home made!) pasta with MICROWAVE HEATED sauce ! The wines are overpriced, the cocktails offer is only valid on Tuesday and Wednesday , however the staff said that they are not doing it any longer. Unfortunately I think this won't be a long lived establishment, especially when you have Zizzi or Pizza Express for Italian or you have the newly opened Pascal for a nicer dining experience. Such a shame.... I gave two stars only because of the staff, very inexperienced but wanted to do a good job.

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L Krone . 2021-09-19

MORE AT Google

Food looked amazing. We only had drinks. Limited drinks menu though.

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Chris Baldwin . 2021-09-08

MORE AT Google

The bolognese ( ‘classic beef ragu’ ) was offal… yes… it had chicken livers in it. Apparently I should have known that… after all, it’s “traditional”. Also, non-refundable as they “can’t list every ingredient on the menu”. Food was rubbish, service matched.

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Jon Marshall . 2021-09-05

MORE AT Google

Ordered a margarita. Got given a drink and sent it back . Then asked for the pizza variety after not being into cocktails. Ciabatta with cheese on top. This is what they call pizza. Service is slow and not welcoming. Very disappointing.

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Christopher Simmons . 2021-08-21

MORE AT Google

Superb food and wine. Excellent friendly staff. Went on Father's Day, they have a regular jazz band on Sundays who are awesome.

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Olibranch O'Hara de Dog . 2021-06-22

MORE AT Google

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