Roadchef Taunton Deane M5 Southbound in Taunton Deane

Great place to stop, clean toilets, seating inside and out. Reasonably priced for a service station

Good service station, fair priced and clean

The place was clean someone on hand in the toilets to mop the floor. The food was great.

Clean and tidy, good place for a pit stop.

I am a frequent traveller to RoadChef. Over the past months I have always found the service to be of great value. Despite being very busy with demand I have always received polite service. They cannot be responsible for the demand, but they can be responsible for friendly service. This is what I have always received when visiting.

Great staff, clean and welcoming location, a trouble free experience at an ideal stop off on the way through the county.

Great place to stop. Good food options and friendly staff

Just ordered a McDonald's hot chocolate. Brown water which did not taste of chocolate. Foul. If I could give it no stars I would

Really good great customer service

Traveling down to Devon overnight I stopped at the services for a much needed break at 12.20 am in the morning. All the food outlets were closed, both coffee vending machines were switched off and no one was in attendance in WH Smith's so I couldn't buy a drink or any food. I thought these facilities operated twenty-four hours a day. Taunton Deane you need to raise your game.

Popped in this morning and the toilets were disgusting. Ground in dirt and dust, toilets dirty, broken mirror and smelly. This is weeks if not months of accumulated grime. The cleaners and the manager need sacking. Put us off staying for breakfast!

Mc Donald's staff manager was very rude

Everything I wanted about motorway services

Clean, uncluttered and welcoming

Only used for the loos which are at the far back left

Another expensive motorway services

Good place to stop for something to eat and use facilities

No hot food apart from microwaved bacon sandwiches in Costa. Every chair & table filthy.

Plenty of parking Toilets were clean. Standard Service Station stores and food outlets. Thanks for a pleasant stop.

Taunton Deane Southbound, a typical 1970s Roadchef building on the M5 between J25 (for Taunton) and J26 (Wellington). Not one of my favourites, but Taunton Deane seems to do everything well, even when it’s busy during the infamous M5 summertime peak. Southbound is a slightly larger building, thus provides a wider range of facilities than Northbound. The site does look rather tired/worn and is planned to be extensively refurbished in 2025, so this will be beneficial for customers using the facility. Taunton Deane South is situated directly off the M5 without the need to navigate a junction, making accessing the site much simpler & quicker. There is a Costa Drive Thru lane here, so customers can purchase Costa products without parking & leaving their car. This is handy in timed conditions & will benefit customers in a rush. Fuel here is provided by Shell and is very expensive, so I wouldn't recommend filling up here. The garage hosts a typical Shell Select shop, with a Deli by Shell and Costa Express facility. There are plenty of Electric Vehicle charging points at Taunton Deane, so customers of these vehicles can easily charge their cars. Chargers are provided by Gridserve. There's also a Days Inn motel at Taunton Deane South, offering customers an overnight stay. It's not the nicest hotel you'll see, but at least it's here & rooms are fairly cheap, thus affordable for more people. There are plenty of parking spaces for cars, caravans, HGVs and coaches, meaning it's unlikely you won't be able to park, even when it's packed. There's a good amount of green space surrounding Taunton Deane services, making this site ideal for picnics/dog walkers (no green space can mean you end up unsafely walking dogs around car parks). Now the amenity building itself, which appears clean enough, but not overly inviting and rather cluttered. A temporary structure has been added on to the existing amenity building housing an additional seating area. Good idea as it provides customers more seating when the sites busier during the summer, but it's unsightly & the seating area isn't used much. Along with lots of Roadchef branding, we have two outdoor kiosks, providing Costa and The Cornish Bakery. Good idea to have these as it prevents the inside overcrowding. Now the interior, which feels bright and functional, but quite cramped. We have a centralised seating area, as well as a: McDonald's, Costa lounge, Fresh Food Cafe and Chozen Noodle. Not a huge selection, but covers the basics. McDonald's pulls in enough trade on its own. McDonald's is by far the best value for money here, but doesn't remain open for 24 hours. The only store available at Taunton Deane South is a large WHSmith, offering customers travel snacks/essentials, books, Krispy Kreme doughnuts and Costa Express. There is also a Jackpot £500 gaming arcade here. Never personally understood the appeal of these at services & I rarely see them use. Finally, the toilet facilities, which were fairly busy during my visit. Roadchef has recently added a Changing Places facility, allowing physically disabled customers to use more specialist, comfortable facilities. In addition, there are 2 baby changing/disabled toilets, and a large gents. With 9 WCs and roughly 15 urinals, no queues formed for these loos despite how busy they were. They are quite modern, but not very clean. Very much like most Roadchefs. Overall, Taunton Deane is average for a motorway services. Mostly it gets it right, with a brightly lit building, large enough to serve the crowds it draws, plenty of parking and good maintenance. However, the facilities are quite limited and basic and the site feels quite tired.

Excellent service station, well run

Good Food cafe did not open until 9am and then they were late. The magaer was also very rude and chastised a member of staff in front of customers. Disgraceful

Tables and floor filthy. Macdonalds run out of bottled water and Fanta on a Monday at 11.30am. Toilets all blocked and filthy.

I don't like to post negative reviews, I usually skip. But having a reply after leaving a 1 star rating, I thought I would on this occasion... Travelling home from Bristol airport at 3am after a long flight and needed to stop for a break to stay awake. I found all the outlets were closed except WH Smith. This wasn't satisfactory as I wanted a hot meal, rather than just a packet of crisps and a choc bar, disappointing and irritating. Clearly says open 24 hrs so I expected there to be more available than just the toilets and 1 shop. I realise it was in the middle of the night and not profitable to be open, so maybe you should close and not claim 24 hour status. Will drive past in future....

As motorway services go, this is very much an old, dilapidated, and lacklustre version. It is poorly set out, the choices are poor, and there are no inviting spaces to eat your food. There are only two EV chargers just placed within normal parking bays as an afterthought. Definitely avoid this place if possible.

It's a motorway service station, with all the usual outlets. Plenty of parking. Rip off fuel prices some 30p more expensive than non-motorway prices.

Handy place to stop on the M5. Very accessible and lots of choice for food

Absolutely disgusting baby changing

Not much open or to choose from..

Good parking,easy access. Normal UK motorway facilities. Lavatories clean.

Easy to park choice of food to eat

Costa closed yet again!!! Don’t advertise opening hours when you close early

Can't understand why fuel,coffee, etc. is so expensive. It's easy to find the location. There are captive customers who have to stop, no narrow lanes or access issues. Beats me, this ol cowboy is getting too old.

Lovely place for a pit stop found the facilities very good

Had a fantastic bacon and egg bap and cup of tea both beautiful

As mototrway services go it's not to bad, toilets were nice and clean.

Probably one of the better mainstream stops. I never stop Gordano as is disgusting. This place has the usual WH Smiths, Maccys, Costa and wildly overpriced fuel especially as logistically these places are the easiest and cheapest to access. Not that Gov.uk cares about the driver and allows such extortion

Favorite stop on way from Wales to the South West

Toilets we’re dirty, hadn’t been cleaned for some time and many not flushing

Don’t remember this visit, but it was pretty decent

It wad OK to grab some food while travelling through although was crowded and felt a bit unsafe.

Toilets and restaurants both dirty. The whole place needs cleaning!

Nice clean toilets , the Cornish pasty shop outside is a highlight and far more reasonable than Costa or MacDonalds

Best place to stop on our way down to Cornwall

Dirty toilets, paper all over the floor, leaking sink coned off but also mud in that area(I hope that's what it was) thick dust and rubbish in the corners by the door. I travel often and this is the dirtiest service area I have been to. Costa Coffee in the other building was clean with good service but doesn't have toilets.

Motorway services. Clean facilities

Food and drink is available here, toilet facilities are available and they are clean, there is plenty of parking.

I want to McDonald’s and I ordered a cheeseburger no pickles on my cheeseburger when I asked for double, but they won’t let me have double

2.30am I popped in for a coffee to keep me going. There was only one coffee machine working but the woman running the place decided to clean it as I walked up to it. Managed to stay awake to finish my journey.

Great for a toilet break and a hot drink.

Popped in on way to Devon. Used the facilities. Coffees @ costa.Usual services..Everything you need basically.

Visited 1130 Sun 15th Sept. Disgusting services. Mens toilets a disgrace every cubicle filthy walls and seats gopping. Bins not emptied tables dirty. McDonald’s chips covered in crumbs fryer not cleaned. Worst services experienced in a long time.

Great car park ideal for caravans and larger vehicles. Also very good for dogs and their chauffeurs.

Thought I was in Harrods the prices these places charge quick toilet brake and away for me

Very busy. Clean well kept services.

Great place to stop and have a break for coffee etc

Just can't believe how expensive things are in the shop. I'll stick with the free loos....these meat services have us over a barrel

Very average. A bit grubby in food hall seating area, which also has the worst layout possible.

Only popped in for a pee & coffee

Had a wonderful bite to eat and had the best service from a team of workers who were very busy and obviously under pressure to perform

Very welcoming place. Lots of choices for food and plenty of parking spots. Also toilets are very clean.

Busy place, all food outlets popular. Choice ok. Toilets a filthy cave. The attendant didn't look like he knew how to clean himself, let alone public wc. Smelly disgusting 🫣.

Toilets here are absolutely disgusting. Avoid if you can !

Service station with food outlets.

Bad stuff, having to move to Wellington

Only stop for a toilet break, for us and our dog, inside seems clean, always busy, outside needs a good clean, rubbish everywhere, no matter what time we arrive

We stopped here on a long coach journey to Cornwall. A standard service station with a decent choice of food and drink outlets - Fresh Food, Costa Coffee, Chozen Noodle, McDonald's - plus a W H Smith for takeaway sandwiches and other travel essentials. It was very busy, but there were plenty of tables and seating inside and out. Ample parking spaces with EV charge points. But the services were let down by the ladies toilets, which were obviously well used but looked as though they were not cleaned often enough, and the litter around the picnic tables on the grassy space at the back. The Costa Coffee, however, was clean and well organised. Had a chocolate tiffin and a mocha there, the staff were polite and friendly, and the mocha was very good. But overall, not the best services I've stopped at.

Busy but very much a welcome break

Filthy place, toilets disgusting, so much dirt on floors and windows look like they’ve never been cleaned, litter around the car park, saw a rat, crows pulling litter from bins, avoid.

Services were filthy. Toilets were disgusting and stunk of urine! McDonald's was the dirtiest I have seen with no clean tables despite have 4 staff who were laughing, joking and on their phones in the corner of the restaurant. Manager did challenge them however done a poor job of doing so with the 4 staff members laughing as he left!

Megan was truly wonderful. She made checkout seem like a welcome and come back soon energy! She is the epitome of great service 😍🥰

Dirty, disgusting floors, toilets covered in thick dust, Costa reasonably clean. Looks like not been touched since 70's, Overgrown scruffy carpark. Only go if you are desperate!!!

Great place to stop. Good facilities, staff are friendly and helpful. Very clean

I have never felt the need to leave a review for a service station; but we are still appalled by our visit on Thursday. In particular McDonalds, which is usually clean in other locations. Here though, every single table was dirty, rubbish all over floor, empty condiment stations. We decided it was too grim to sit down. We were reluctant to even eat it. I hold a 5* Hygeine rating myself & I'd be surprised if this place scored a 1. The ladies toilets were also horrendous, stank, dirty, lack of loo roll. Leaves across the floor everywhere. The lights came on as we walked in, then turned off whilst we sat down on the toilet, which scared my child. A day later, all 3 of us are ill with diarrhea & stomach pain/nausea. We visited here many times in the past and its never looked this bad.

Non called in to this site for a long while and it really has upped its game. As a coach driver I will be making it a stop off whenever down this way.. Very tidy and presentable, good selection of the usual outlets for food and great coffee stop..impresssed..

Great stop off, clean facilities and had a nice breakfast! Would stop off here again! 👍🏻

Ordered food from the Asian stand outside the rice was uncooked and not edible, waste of money.

Well stocked motorway service's

Litter everywhere absolute disgrace. Dog bind so full couldn't use. Toilet facilities reasonable but not the cleanest. Didn't try any food or coffee. Didn't fancy anything on offer so moved on quickly!!

Manic at this time of year ie summer holidays

Costa coffee served at this one, I don’t like Starbucks as served in other service areas.

Clean and hygienic. Costa staff were perfect.

Absolutely disgusting, couldn't finish my meal with several flies around our table, dirty floor, dirty tables, dirty chairs, bins overflowing. Health and safety needs to do a walk in.

Hell of a journey south today so a stop at our regular rest place on our trip to Cornwall was as expected. Easy to park, clean toilets and a not to expensive sandwich.

One of the best little services

OK reasonably clean service station with all the usual stuff you find in these places.

Perfect and clean. Just what you need on a long drive.

Oli at the fresh food cafe. The food was great and the service was excellent. Much better going to the food fresh cafe than McDonald's

The food was fantastic, and the service was even better. Special thanks to the fantastic Oli, Olly or Ollie (hopefully I've spelt your name right as least once) for putting up with us. You're a star mate 😀

Great place for pits top on the road

Macdonalds don't rip you off like Burger King at Michael Wood up the road

Nice quick stop here on way to cornwall. Clean toilets

Costa team are great, very efficient

Stopped on way to exeter nice friendly staff at Costa very clean toilets

Great for caravans ( in and out on m5) Only stopped for a coffee and a wee!! ( Toilets were utterly fithy, sinks were fithy didn't actually want to wash my hands as so dirty) Sort it out Roadchef!!!

This has gone down hill, toilets filthiest I seen. Everything closed by 8pm terrible

like most service stations, they charge a arm n a leg for service's, complete rip off, take your own food and drink, only use the toilet facilities,

I try really hard to leave positive reviews but I'm sorry to say I can't. Yes, there's a good choice of outlets to eat at but the women's toilets were utterly revolting, with walls and flat surfaces thick with old dirt and dust that haven't been cleaned for ages, water on the floor and the sinks and soap dispensers equally filthy. Avoid unless you're desperate....

Floors and surfaces dirty, with food strewn on floor. Was there for 30 minutes & no evidence of any cleaning staff during that time. Not a pleasant experience & would recommend going to alternative services.

Stopped here on way to Newquay, got a maccys. Big services, very busy on Saturday. Everything you need.