Riverside Chippy in Stoke-on-Trent

Honest opinion - Chips were undercooked, fish batter was soggy, a case of quantity over quality. Not cheap either. Wouldn't go again. We bought meals for four people, nobody enjoyed them, sorry.

Very friendly staff who welcome you with a smile and great food.

Really nice fish and chips at Stoke on Trent. Tried Haddock today, it is really nice. Portions are big in size and price is very moderate. Their service is also very good and deliver is fast. Proper 20 minutes parking is there in front of the shop, good experience.

Parking out front but only if not busy times, side streets available, Clean looking staff and shop Food was lovely I had fish chips, no oily taste, great chips Grandson had doner meat chips he was very happy Highly recommended

Highly recommend Riverside chippy...The chips are excellent and I can highly recommend the halloumi kebabs...which are my go to now. Don't be fooled by the 'small' fish and chips...its a really healthy portion. The guys are really friendly too, which always helps. Cash preferred.

Lovely fish & chips guys; the batter was great, and the portion was just right.

delivery person very patient as couldn't find the code, thank you

had the message that it was on its way said 18mins. then it changed to 39 mins, food warm not hot and not as good as it used to be.

everything was absolutely amazing, definitely be ordering from here again!

Food lovely and hot. Delivered by a really pleasant courier

Very nice fish and chips, was a little bit late but nothing to worry about and food was still hot and tasty. Will definitely come back.

Really lovely food Will order from them again very soon

It's a shame the place has gone down hill Food not as nice as it use to be, Over priced, Very small portion, And staff are always so moody There are over 4 chips less then a mile away with much cheaper prices and better food

nicest fish and chips had for a while

Delivered by a really friendly courier. Food nice and hot Quality really good

considering this order was late due to them being so busy, I expected the food to be freshly cooked. It tasted as though it had been standing for a long time and there was hardly any fish in the soggy batter. I am very disappointed.

Cannot fault our first delivery from Riverside. Delivered bang on time and the food was absolutely delicious. Probably THE BEST fish & chips we’ve had in a VERY long time. We thoroughly recommend Riverside Chippy 10 out of 10 all round 👍🏻

we ordered two portions of fish and chips but unfortunately they had not received their fish delivery so they sent us a variety of foods in place of the fish. They sent us two portions of chips, 2 sausages, 2 fish cakes, chicken pie, 2 fritters, tub of peas, tub of curry sauce and 2 cans of pop. This was so generous and sent a note explaining about the fish. This chip shop really cares about their customers and their food is delicious.

Chips portion was small to share but all good quality and hot

Best chippy around. Always fresh, always delicious. Would not go anywhere else.

chips and pudding were hot and delicious, another winner.

my meal never arrived even though it said it had been deliverer. I am requesting a full refund please

Very nice driver very polite and friendly

01/02/2025 Not been here for a little bit, decide to try. Very small portion of chips, but happy to charge £3.20, long wait, not very pleasant staff, won't be visiting again

Delivered nice and hot and on time Thank you just eat

Good food and a great friendly service

The best chippy in Stoke, portions are so big, fish has perfect crispy batter, chips are crispy and fluffy, the best chip shop gravy I’ve ever had !

excellent. the fish was beautifully fresh and tonight's chips were particularly good.

Food lovely and fresh and hot will definitely order again

Good quality food, reasonably priced.

By the time the food was delivered, it was stone cold

fish wasn't great probably frozen for the price won't be having again

Always a great service, friendly staff, good food at good prices. Highly recommend.

Booked early for a specific time (at least an hour before it was required) order was confirmed but was sent out over an hour after the requested time.. this usually isn’t the case and they’ve always been amazing food is brilliant and freshly cooked and in store the staff are lovely. Just a pity on this occasion the delivery was so late.

Just eat driver is appalling restaurant having to re do the food due the lateness I shouldn’t have to pay delivery for just eat to be so late the restaurant is ace love it but just eat shameful

A very friendly atmosphere which is complimented by it's excellent fish and chips. Also on offer are kebabs, sausage, pies, burgers and other goodies. Can not recommend this place highly enough. Please go in and give your taste buds a treat.

Loveley fish and chips, delivered on time. Happy

the food is always excellent. no loss of quality in having it delivered

I have ordered from/visited this chippy for years. I have always had first class service and We've always had excellent food! Can't fault it in anyway and will continue to go there.

Wait was far too long, my order kept being pushed back. Not at all happy.

what can I say! proper family run chippy that have outstanding customers service and piping hot fresh food. I ordered the delivery by accident to my work instead of home. we offered extra money to the just eat driver to drop off to our address but the driver blocked our number 🤦🏼‍♀️ we rang Riverside and explained the situation and they were very understanding of the situation and repeated our order for collection, we offered to pay again and they gave it us free of charge! thank you boys!

Best fish and chips in town 🫱🏻‍🫲🏿

shame I can't tip the delivery person online - like Uber - post delivery.

Came down from Cornwall for a wedding stopped here for lunch great food

A great chippy Food always piping hot, staff always pleasant and full of banter. Won't go anywhere else

My order has not been delivered

The food was very tasty and the portion size was good.

Well pleased. Nice and hot too

Great fish and chips, best I've had in ages.

It will be the last time I pay a tip before delivery.

Had chips curry sauce curry abbos lovely yet again best chipy ard thanks

Horrendous storm started just after order placed - amazed to receive delicious HOT meal on time! Great quality, generous portions. Thank you

size of chips all very small more batter than fish + del. man wanting order number not dun before I had to give him my phone to find it while my food going cold don't like handing my phone to someone I don't know as DNT no where the order number was on phone you will be pleased not using again not sorry

I always order from Riverside chippy, the food is always cooked well, presented well and tastes good! it is consistently good every time I order unlike some food I've had before from other places.

This was our first order from here, we had two large fish and one portion of chips. Everything was delicious and hot especially the fish which were enormous and extremely tasty. The order was delivered on time and we will definitely order from here again.

great food tasty & hot on arrival too 👌👌

Terrible food, service is horrific staff rude, portion of chips ridiculously small as they only offer one size, won't be going again.

Me farther in law call up tonight for chicken burger and chips and two small fish and fishcake and chips and gravy for 4 of us and all was lovely best I've had for a long time definitely be coming again. Me nan love the fish she eat it all were normal from were we use to go she leave half of it. The woman in there was lovely and nothing was to much for her. Thanks so much and look forward to seeing you again soon

Out of the two pieces of chicken I recieved one was ok and the other was too dry to eat.

first time using just eat and my order never arrived despite saying delivered on the app

Lovely food, chips were not rock hard and the fish was beautiful

great food & delivery was on time too 👍

Why do you use staff that cant speak or understand englishNo idea what an intercom is my meal was just warm had to microwave it very poor toite when normally really good

Best chippy around at the moment! We even travel 10 miles just for their fish and chips. Very reasonably priced too.

meal left on front door step. Driver never knocked on door. when it was ages after delivery time my wife checked and outside only to find it had been left on the front door step. not happy 😒

Nice driver has been before always polite and friendly 10/10

Our favourite! even moving out of the area we still order here, with another chip shop opposite our house! food is always banging, hot and on time! best chippy in stoke!

VERY GOOD AS ALWAYS WOULD HIGHLY RECOMMEND

Visited this chippy today with my lad. The man behind the counter shouted at my lad for touching the bin instead of speaking to me about it. Don't expect a chip shop owner to shout Oi! at a 7yr old lad and make him cry.

it was really nice and hot when we received it the only downfall was the driver just knocked and left our food in the porch and had gone before I unlocked the front door into the potch where the food was left

The order looks as if has been tipped up the gravy has spilled everywhere

Lovely food but never a smile not of any of them I go quiet often but never smile

food hot, arrived on time and very nice

Rude driver though asking if I was hangry just because I was keeping an eye out for him.

delivery time kept changing then it says courier was still waiting then next minute they were outside!

Good food and portions and good prices!

Delivered on time and absolutely red hot. Delicious

Amazing food. Highly recommended!!!

Perfect fish chips and curry. Arrived nice and hot. Cannot fault it. Gorgeous

Food is cold thick horrible lumps in gravy

Absolutely Gorgeous. Piping hot as always. Highly recommended.. always very tasty and the mushy peas are divine as usual.. the fish just lovley. My hubbys donna meat & Chips is gorgeous!! ( his words ). We have ordered a takeaway 3 times now and everything is spot on. Delivery drivers always very polite and friendly. No 1 chippy for us. Well done to all and keep up the good work. Fab- U - LOUS. 👏👍

Donner not good, sorry better luck next time

Lovely food, they don't do beans!!! Everything else is really good, portions are good too. It is take away only so the atmosphere is hungry humans lol 😂 good but not great

Excellent nice driver bang on time Thankyou

There was an extensive menu and the food was well cooked and was a good sized portion.

lovely place, well recommended.

Not used this Fish and Chip shop yet and this was the first time we have ordered. Very impressed with the Fish, It was slightly large for the box, but it tasted good. Secondly was a portion of Chips this was quite large, served in a new type of polystyrene, The chips could possibly done with another few seconds but no actually complaints about the hot food. The Buttered Bap, the bread was good quality however when you order a buttered bap thats what you expect not a bap with Margarine on it. Just think this would make it perfect!

Second time ordered fish and chips with vinegar on ...second time no vinegar ...no point in asking if we don't get it ! Now I know will have second thoughts

quite nice but when i unwrapped the gravy , the lid was not on properly causing it to spill out everywhere

Food is amazing but the young person serving was rather rude nothing like the normal staff. Would give all 5 stars if she was polite. Service with a smile never hurt anyone

Asked for lett and onion and get a full salad bowl and the meal left on the door step

I went in the werk before x masand had a lovely large haddock fish with chips and peas, the fish was really big and thete was plenty of chips and peas to i paid £11.50 very reasonably priced just wish that they stayed open a while longer so my daugther could pick some up when she finishes work at 20.00, she only work just round the corner as well we'd go more often then. Lol

Simply delicious also nice n hot really enjoyed my fish n chips highly rec

Rang me to come outside to collect order. Wasn't even at my address as shown on map. Said he would be with me in 10 mins. Never even turned up but was classed as delivered. This has happened before but got delivered after an argument with the driver. Going have to wait 2 days for a reply now off Just eat. What a joke I will never use the chip shop or service again

took order when had no drivers arrived nearly two hours after ordered not acceptable

All the,staff are very polite and friendly and food is excellent

Driver got lost. Claimed to have rang me 5 times on a number that isn’t mine . Was argumentative and wanted to prove he’d rang me rather than give me the food I’d been waiting for . Wouldn’t recommend using him again

Good greasy and unappetising. Chips undercooked.

To start with, the food was around 35minutes late, when we unwrapped the food, half of the order was missing, what was there was cold and had to be re-heated in the microwave, which in turn made it taste really really greasy.

Always nice hot food from here, but you've changed the menu put it back how it was I couldn't order the double cheese burger plus who ever made burger can you put cheese on top of burger not on the bun but lovely food sausages always go down well with the dogs.