Based on 723 opinions finded in 3 websites
Based on 723 opinions finded in 3 websites
Opinions
Delicious take away as always and speedy delivery
Karen . 2025-04-04
MORE AT Just Eat
Stunning food. Amazing service. Can’t recommend enough.
Nikki Stevens . 2025-03-29
MORE AT Google
I went to the restaurant in Lakeside. The service was poor, the Calzones were all Raw in the middle and one person on our table had seafood pasta which made them feel unwell. Please do not spend your money here! The restaurant in Whitchurch is better, if you can’t get a booking there go elsewhere.
Rhys Davies . 2025-03-28
MORE AT Google
Beautiful food - well packaged. Hot and tasty. If I had to ‘pick’ on one thing it would be that the whitebait is huge and therefore couldn’t eat them whole as normal due to the bones which was a bit off putting. Very tasty though.
sandy . 2025-03-14
MORE AT Just Eat
Very poor service, took an hour and 20 minutes to get food and bar man was so rude
Helen Mundell . 2025-03-01
MORE AT Google
Nice food and very friendly staff. I personally enjoyed the cannelloni more than the pizza. The spinach cannelloni was really nice.
Julie Amelkin . 2025-02-23
MORE AT Google
Tuvimos una comida encantadora, un gran servicio, había más de 20 de nosotros y el personal era brillante. Gran ambiente recomiendo encarecidamente una visita.
James R . 2025-02-22
MORE AT TripAdvisor
Fabulous classic proper Italian pizza it’s my go to in this side of cardiff
joseph . 2025-02-18
MORE AT Just Eat
Great Italian food at a good price with a lively atmosphere.
Jeff Follett . 2025-02-16
MORE AT Google
Outstanding is the only word that springs to mind for this place! The staff, the service, the food, all exceptional. We were recommended a beautiful red wine and thoroughly enjoyed the lasagne and Carbonara that we ordered. Hands down the best Italian food we've ever had the pleasure of consuming. We cannot wait for the next visit, thanks to the staff for such a lovely evening.
Dean Biggs . 2025-02-16
MORE AT Google
Excellent quality and very tasty
Julie . 2025-02-15
MORE AT Just Eat
Amazing food, great friendly staff just overall fantastic.
Joe Davies . 2025-02-14
MORE AT Google
As always collect or takeway amazing belismo
Adele . 2025-02-14
MORE AT Just Eat
My favourite Cardiff restaurant. Authenticity, amazing food, great value and family charm in abundance.
Owain Whatley . 2025-02-13
MORE AT Google
Great pizza and pasta, excellent service.
Don Quinn . 2025-02-12
MORE AT Google
great value for money and great food, amazing service from ihsaan top tier guy
Ruby Perry . 2025-02-04
MORE AT Google
family run, with excellent food and reasonably priced
Lisa Rundle . 2025-02-04
MORE AT Google
I had a pizza the topping was hard to find so called sea food. Otherwise everyone else was very happy with the food Pasta etc.
Dick Grant . 2025-02-03
MORE AT Google
My friend and I had a fabulous meal here last night. The food was delicious, with massive portions (of lasagne at least). The staff couldn't have been more friendly or efficient and the atmosphere was excellent. Will be back!
Nicky M . 2025-02-02
MORE AT Google
My favourite restaurant in Cardiff - I find the atmosphere slightly nicer off-peak when there are less children. My favourite dish is the spaghetti aglio e olio with guanciale and chillies.
Jake R Maddocks . 2025-01-27
MORE AT Google
Very good food, friendly service, and ambience.
Colin Grimes . 2025-01-17
MORE AT Google
4 for lunch 20% discount great value for money. 1st time visiting now going again next week.
John Wray . 2025-01-10
MORE AT Google
Been going here for years. Had a meal for 30 of us today, outstanding meal and service as always. Highly recommend!
Becki Miller . 2024-12-28
MORE AT Google
Just had a lovely Sauvignon white wine. The bruschetta with tomatoes, onions and olives was out of this world. The service was extremely friendly and helpful. Best Italian I’ve ever been ❤️
Dan C . 2024-12-12
MORE AT Google
Estuve aquí un par de veces nunca deja de decepcionar , la comida es fresca , el personal es muy amable y acogedor. Absolutamente me encantan las pastas pero mis go to's son antipasto misto , espaguetis de langostinos y el gelato de pistacho es para morirse por deseo de poder venderlo por las tinas 😆 . Gran elección de vinos y licores altamente recomendable el montpulciano. Ambiente muy acogedor 10 / 10 gracias por mantener mi barriga feliz
Kayleigh D . 2024-12-10
MORE AT TripAdvisor
All good except the restaurant was very noisy
Chris Blakemore . 2024-11-29
MORE AT Google
Food was 10/10 and arrived within 10/20 after ordering food was piping hot and tasted amazing
Joel . 2024-11-28
MORE AT Just Eat
Really tasty and delivered on time.
Nik . 2024-11-25
MORE AT Just Eat
Our favourite Italian in Cardiff - actually our favourite restaurant in Cardiff! Discovered in 2020 and still go there or get pizza takeaways regularly, even though we live less close now. They cater for allergies and coeliac as well, which is a game changer! Can't believe how affordable it is (and has been over the last few years) for such good quality food. Service is amazing as well!
an p . 2024-11-23
MORE AT Google
Perfect, lovely pizzas and fast delivery - Diolch!
Karen . 2024-11-22
MORE AT Just Eat
I'm an occasional visitor - probably come here a couple of times a year - with groups and as a couple. The food and atmosphere have always delivered.
Neil Cox . 2024-11-18
MORE AT Google
This is the second time I have visited while in the area for work. Great Pizza.
nesmo sky . 2024-11-11
MORE AT Google
Food was really good. Service was great.
sally james . 2024-11-10
MORE AT Google
Eat at this restaurant quite regularly and the food is great
Nigel . 2024-10-25
MORE AT Just Eat
Villagio ha recibido a 14 de nosotros para una celebración de cumpleaños este fin de semana. Vincular con Marcello de antemano fue muy fácil y dimos una lista de opciones de comida una semana antes de llegar. El personal era muy servicial y la comida salió todo a la vez y a tiempo. Con los dos jóvenes que nos alojaron para encantador y rápido con bebidas y cualquier servicio que necesitábamos. También sacaron un pastel y tomaron fotos grupales del grupo. La comida era preciosa, y no podía recomendar este lugar lo suficiente.
Sam H . 2024-10-20
MORE AT TripAdvisor
We recently enjoyed a meal at Pizzeria Villagio and I’d happily go back for food and recommend to others. My bruschetta starter was lovely and the pizza vegetariana was also really nice (the pizza base was perfection 👍). I like that they have Trebbiano on the wine list. The staff are welcoming and happy to chat about the food. An enjoyable meal, thank you!
Victoria S . 2024-10-20
MORE AT Google
¡Me gustaría empezar diciendo que nosotros como familia hemos estado usando el Villagio desde la década de 1970 y nos encanta apoyar a un negocio familiar local! Sin embargo, nuestra experiencia de este fin de semana nos dejó un poco decepcionados. Habíamos reservado para 10 de nosotros para celebrar el 76 cumpleaños de mi padre. Días antes nos habíamos dejado caer en bunting y pastel y nos aseguraron que estaríamos sentados arriba y que agregarían estos a nuestra mesa. Llegamos 10 minutos antes y nos hicieron sentir un poco incómodos sobre esto, el restaurante estaba muy ocupado y el personal claramente estresado. Lanzándome la mofeta más o menos, sin nada que usar para sujetarla a las paredes para que quedara sin usar. Nuestra mesa a las 7 pm todavía no estaba lista y luego tuvieron que pedir una mesa de 4 para mover a los que estaban esperando en su postre, de nuevo resultando incómodos. Luego esperamos 15 minutos más para que nos tomaran el pedido de bebidas, el personal siguió trayendo comida que claramente no era nuestra - el personal estaba enormemente abrumado. Las cosas finalmente se calmaron y el personal era educado, en realidad solo sentimos un poco de pena por ellos! Sentimos que el restaurante estaba casi reservado o mal administrado en la noche. La comida era excelente, sin embargo 👌🏼
Beth L . 2024-10-14
MORE AT TripAdvisor
Amazing place. Amazing service, amazing food. Will be returning for tiramisu. Look out.
Jack Harris . 2024-10-10
MORE AT Google
Fantastic food, fantastic and knowledgeable staff and a real buzz in the restaurant. The staff are very attentive and no request is too much. One of my party required a gluten free pizza. These are very hit and miss in most restaurants but the home made base at Villagio was almost indistinguishable from a Normal one. The food was really tasty including the Arancini, the pizzas and the beef ragu. Very relaxed atmosphere, and at no point are you made to feel rushed to finish up and leave. Will return as soon as I can. Thank you.
Brian Lewis . 2024-10-06
MORE AT Google
Food delivered hot and tasty as always
Sue . 2024-10-02
MORE AT Just Eat
Personal amable, atento y acogedor. El entrante de langostino real, nduja y chile era encantador, al igual que los calamares de mi esposa. Las pizzas eran como se esperaba, de nuevo más - ish y sabroso. El menú para niños está listo y los tamaños de las porciones tanto para el menú principal como para los niños son excelentes. El affogato con Amaretto y café terminó una encantadora comida familiar - obviamente los niños tenían helado menos el licor! Pizzería Villagio debería ser mucho más alto en Trip Advisor, después de haber visitado la mayoría de los restaurantes italianos en Cardiff, Villagio ahora será nuestro favorito para una comida italiana de calidad y familiar.
D777 . 2024-09-28
MORE AT TripAdvisor
Portion tiny. 4 piece garlic bread was half of an 8 piece garlic bread. I could cut any ‘slice’ of bread into 4 and claim in 4 pieces of garlic bread… rubbish
Paul . 2024-09-27
MORE AT Just Eat
Great Italian pizza, thoughtful service, went the extra mile to discuss gluten free options and limitations. Really good gf pizza, will order again.
James . 2024-09-19
MORE AT Just Eat
Warm friendly family run dinner , they looked after everything concerning my wife celiac needs ,
Alan Hemmins . 2024-09-15
MORE AT Google
amazing, had just ordered then ten minutes later it's delivered! Best pizza takeaway and restaurant around. thanks again x
bethan . 2024-09-15
MORE AT Just Eat
Delicious Pizzas and super tasty Calezone. Friendly and prompt service.
Kumar . 2024-09-04
MORE AT Google
Ordered a dish which didn’t state it came with cheese inside it , asked for no Parmesan In the pasta and it’s a pasta dish with cheese all the way through it. Issue when I can’t eat cheese
James . 2024-09-02
MORE AT Just Eat
Excellent food, really friendly staff. Great vibe. Will be visiting again soon
FRED PH . 2024-08-28
MORE AT Google
Dinner with family. Great pizza. Owner fitted us in as a walk-in on a very busy Thursday evening. Lovely atmosphere.
Andrew Henderson . 2024-08-23
MORE AT Google
We haven’t visited here in years but took the chance for a last minute night out on a Monday. It turned out to be an excellent choice! The restaurant was absolutely packed with a lovely noisy buzz of happy clientele. The staff were working incredibly hard. We had the fish platter for two to start, a couple of really good pizzas to follow and an affogato for my husband to finish off. House wine was good as well. Pizzeria Villaggio is well worth a visit: brilliant value for money, delicious food and genuine fun. What a lovely evening!
cardiffcwtch . 2024-08-14
MORE AT TripAdvisor
The food is excellent as always. The staff very friendly and the service prompt. I eat here at least once a week
Leonard Sinclair . 2024-08-13
MORE AT Google
Lovely food. Service was terrible. 6 of us went for my sons 12th bday. Had to continually ask for everything. Waited ages for drinks and food order and had to ask for both to be taken. The waiter we had was very pleasant but never checked in on us to see if everything wad OK, if we wanted more drinks, parmasan etc. Had to ask for every drink order we wanted and for the bill and then chase to pay it. Really poor. Just felt like they were bothered we were there and for us to just eat and go. Really disappointing service. Ordered 3 desserts and the two arrived after 1 had been eaten. Wouldnt go back
ceri kilburn . 2024-08-09
MORE AT Google
Fabulous food, friendly and helpful staff. Just amazing!
K Clarke . 2024-08-07
MORE AT Google
One of my favourite Italian restaurant recently. My boy have food allergy and staff are friendly and attentive to check our order. Food is lovely and tasty, love it
KC . 2024-07-25
MORE AT Google
Amazing food and friendly staff what more could you ask for. Would 100% recommend this place.
kim wynne . 2024-07-20
MORE AT Google
Just returned from a lovely evening. Good service, buzzing atmosphere, delicious food. The nicest flavour pizza ever and the affogato was the best! We'll definitely be returning. Thank you!
Miriam Pullin . 2024-07-20
MORE AT Google
seriously, as very good as the pizzas are here, the garlic dough balls are beyond amazing. so fluffy and tasty.
Alex . 2024-07-19
MORE AT Just Eat
Fabulous local Italian been here for ages, very popular, home made food
Patricia Troake . 2024-07-16
MORE AT Google
fantastic pizza that travelled well. most properly made pizzas don't.
Alex . 2024-07-10
MORE AT Just Eat
We've been in twice for lunch, immediately the staff are warm and welcoming. There's an abundance of choices on the menu and the portions are huge. Everything is cooked fresh to order and with really fresh ingredients. We had the calzone and the dough was the best I have had in years and stuffed to the brim. The accompanying sauce was rich and tangy. The carbonara was rich and creamy. The fritto misto was full of big juicy prawns, calamari and whitebait. This is one of those places where you can just get a bowl of pasta and be full at the end. The pricing is incredibly reasonable, a family of 4 with a bottle of wine, 2 courses each and coffee all for less than £90 is almost unheard of. This has already become one of our new favourite restaurants in Cardiff.
bryony mcdonagh . 2024-07-09
MORE AT Google
The best pizza outside of Napoli
Rhisiart . 2024-07-06
MORE AT Just Eat
We have eaten here a few times. Not is the food really good and authentic Italian but the service is lovely. Staff are friendly and attentive and are particularly great with our small grandsons. Highly recommended.
Devra Applebaum . 2024-06-18
MORE AT Google
Delicious pizza, dough balls and tiramisu, with super speedy delivery - spot on!
Karen . 2024-06-11
MORE AT Just Eat
Nothing was too much trouble when we asked for something slightly different than advertised on the menu. Would definitely recommend.
Sharon Jones . 2024-06-09
MORE AT Google
Really enjoyed our experience I ordered the meatballs as a starter to share with my partner with a raspberry cocktail and a mojito, for our mains my partner ordered the prawn pasta (sorry can't remember the names) but it was stunning, I don't normally like prawns but he convinced me to taste it and to my surprise not only did I enjoy the pasta and sauce but the prawns were cooked to perfection, lovely and juicy, I ordered the tagliatelle carbonara it tasted lovely but had a bit too much oil on it, the waiter apologised profusely and replaced it within minutes, unfortunately the pasta was a little undercooked and because of how lovely the chef and staff was I wasn't going to complain I just asked for it to be put in a container to take home and bless them, they didn't charge us for the mains even though his was perfect, obviously we left a nice tip and we will definitely be returning very soon. My daughter loved the carbonara that we brought home as by the time we got back the pasta had softened so all in all no complaints really cannot recommend them enough, lovely evening.
Tam Lee . 2024-06-08
MORE AT Google
Another fantastic meal. Service and food amazing as always.
Mandy Thomas . 2024-06-06
MORE AT Google
Great food chilled atmos can get busy so service can be slow but worth the wait
Nelmezy . 2024-05-23
MORE AT Google
Best restaurant in Whitchurch. Been 6 times in 6 months since moving here. Good value too.
Michael Crothers . 2024-05-23
MORE AT Google
Absolutely delicious and authentic Italian food. I am often eating out in Cardiff but always refer back to this fab family run restaurant. Whenever I take guests here it is always a crowd pleaser. Don’t understand the negative reviews.
Angharad . 2024-05-23
MORE AT Google
The pasta is amazing and great portions! Only downfall is half a garlic bread really dissatisfying. Inside the service can sometimes be slow and draining in the boring atmosphere: i feel the music can be a bit more lively. Also when i had a take out they dont offer paper / plastic forks. I live quite far so like to eat in the car.
Food Reviews . 2024-05-22
MORE AT Google
Great food and great service, couldn’t ask for anything more.Thankyou guys !!!
Sanchez . 2024-05-11
MORE AT Google
Great food, had a lovely evening
Aaron Gallagher . 2024-05-03
MORE AT Google
Took my daughter here for a takeaway as my parents used to bring us to eat here regularly in the 80s and 90s when we lived nearby. Unfortunately, one of the pizzas was wrong and we didn't realise until we got home, however, we weren't too disappointed as they tasted as amazing as I remembered them from my childhood. Would definitely come back again when in the area and definitely recommend the food. thank you!
Tim . 2024-05-03
MORE AT Just Eat
Excellent evening family dinner on a Saturday night. Very busy, with some large groups booked in. Excellent service and good food.
Mark Sims . 2024-04-22
MORE AT Google
Great italian restaurant....Nice and well presented food. Definitely place to pay a regular visit... Grazie
Marcello Celestini . 2024-04-14
MORE AT Google
We came here for a birthday celebration, experience we had wasnt the best. First of all we were seated by the front door, so eveytime it opened there was a draft of cold air, and constantly people coming in collecting takeaways etc. Service was poor, the first guy who sat us down and took the drinks order was abrupt, sweating profusely and used his hands to wipe the sweat off his head, I then watched him pick up food and serve it to the tables. Calimeri was overcooked, very chewy but presentation was good in fairness. The food I ordered was not correct, it was rectified and in good time, taste was average. I love my pizza and have tried many pizza/Italian restaurants this one that was definitely not high in my list. I'm hoping this was just a one-off as other reviews seem pretty good, which is why we booked it. Service got better towards the end of the night when the waiter was switched to a younger lad (can't remember his name), who provided impeccable service, and dealt with the above mishaps professionally. We did not dispute the service charge due to the waiter at the end of the nights service. Had he not rescued our experience I would have insisted it was removed. Being a small independent business hopefully some lessons to be learnt to improve for the future.
Nitesh Rupalia . 2024-04-07
MORE AT Google
An absolute gem in Cardiff for Italian food. Highly recommended. Big portions, delicious taste, and very friendly, attentive, and accommodating staff. Highly recommended. Don’t miss out!
Dean Aaron Roberts . 2024-04-03
MORE AT Google
Great service and great food yet again. Service was quick, even though they were very busy. Food arrive piping hot. I had Lasagne which was delicious. i tasted the Sword fish ravioli which was also very nice.
Susan P . 2024-03-22
MORE AT TripAdvisor
One of my regular haunts. Excellent and rapid service. Polite. Always bring a bottle of water ( tap ) that has been chilled , without asking. Home made fresh and simple food at a good price that arrives quickly. There's nothing not to like. Reccomended you book
Mark Mansell . 2024-03-16
MORE AT Google
Beautiful food and very friendly staff
Gemma Lamoratta . 2024-03-16
MORE AT Google
Great food at reasonable price, excellent staff too. Shame about the naughty screaming child.
Andy Davis . 2024-03-12
MORE AT Google
my absolute favourite restaurant to go to. the food is incredible and the atmosphere is perfect. every single time i’ve been it’s been amazing. it’s a must go to !!
Lydia Vanstone . 2024-03-11
MORE AT Google
Lovely food and staff - love it there 😍
Bernie Bettison . 2024-03-09
MORE AT Google
Delicious food. Homemade and really yummy. Used to visit regularly in the 1990s but felt it was getting a bit dated. Glad to see it brought back to life! The meatballs, Fritto misto and pizzas highly recommended. Only criticism would be the service - drinks we're slammed down with such force it was a bit scary and some organisation with the waiting staff - we were asked the same questions over and over. Despite this, we would return. Revisited with a group of friends. All still very nice. The meat in the carbonara was a bit greasy. Desserts were huge, too big too finish! Update: had some takeaway pizzas, much better than chain takeaways and a similar price. Yum!!
Jo Patterson . 2024-03-09
MORE AT Google
Absolutely loovee this place! Always the best food and such friendly staff. I’ve been served by Ashfi and he’s great- so attentive and helpful. We were also served by a new boy where it was his first day and he was also so lovely. Those two really made our experience very enjoyable. Love coming back here- never disappoints.
millie pallister . 2024-03-07
MORE AT Google
What about the dough balls I ordered ?
kevin . 2024-02-29
MORE AT Just Eat
Exceedingly poor. Thought we would visit our local italian for Valentines day. Spent over an hour waiting for our Calzones. My girlfriend spotted the calzones has not been cooked properly and we had been eating raw dough. Unfortunately I had eaten most of mine as I assumed it was cheese. Both had a bad belly and ruined our night. Owner took one of the calzones off the bill. Which we did not argue as we wanted to get out of there as quick as possible. However, how shameful to know your customers ate raw dough and charge us for one of them. Not to mention the cheek of adding service charge on. We are the least cheap people ever but it is the principle. Very disappointing for our local restaurant. Thanks to the response of the owner. Good attempt at trying to save yourself there. Not even an apology. Both pizzas were raw. The second pizza we showed the crust to the waiter and it was raw as well. The wait time was way over an hour. But nice spin on the story. Tried porro over in llandaff and much better service and pizza.
Ben . 2024-02-24
MORE AT Google
Chips not cooked enough, otherwise good
Nick . 2024-02-23
MORE AT Just Eat
The last time we went to this place, it was good, but this time the service was more than a bit slow, yet we still had a service charge included on the bill.
Gaz57 . 2024-02-16
MORE AT TripAdvisor
Good food appropriate portion but little expensive
harjot singh . 2024-02-14
MORE AT Google
We were a big group and had the most lovely evening. The food was delicious, the staff were welcoming and attentive and we couldn’t have asked for better experience. Thank you!
Lisa Baker . 2024-02-07
MORE AT Google
Went with a group of friends. Great food and service would definitely go again. Great value for money
Alison Phillips . 2024-02-03
MORE AT Google
Lovely place with community feel to it. Pizza was light and crisp, bursting with flavours and good size. Sticky toffee pudding was more like a piece of cake with an unusual taste.
Jeremy Holifield . 2024-02-02
MORE AT Google
Best Italian in Cardiff, food is consistently exceptional and portions are very generous,delivery is always prompt so food is always hot. 20 out of 10 , 5*!
Lee . 2024-01-25
MORE AT Just Eat
Best Italian restaurant in Cardiff. Carbonara is amazing 😍
Lowri Kadelka-Williams . 2024-01-24
MORE AT Google
Nice food, lots of choice for pasta and pizza. Great service. Recommend to book as it was pretty busy.
Vicky F . 2024-01-20
MORE AT Google
Recently went here for dinner with friends and had a lovely time! We all had different pasta dishes and it was delicious! Shall be visiting again.
Kathy M . 2024-01-18
MORE AT Google
I went here for my birthday and hired out the upstairs private room. It was great! The service was very good and the food was great. The pizzas were handmade and authentic and the pasta looked delicious.
megan roberts . 2024-01-13
MORE AT Google
Food and drinks were good. Just so others are aware the only downside was the 10% service charge which was quite a lot as there were 9 of us dining. So we ended up paying over £200 for pasta and pizza meals.
Alan R . 2024-01-08
MORE AT TripAdvisor
Simply the best Italian I have ever had, the food is authentic and fresh and is sourced locally. Genuinely gorgeous food, and the restaurant has a lovely atmosphere. In addition to this, the service was great and the whole experience was top notch. We will definitely be returning!
JB 073 . 2023-12-27
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Tuvimos un almuerzo encantador aquí. La comida era excelente, y el servicio también. El arancini para empezar fue muy sabroso. Ambos comimos pizza. Mi hijo fue por el súper picante. Opté por la nduja y la gorganzola. Estaba muy bien presentado, y había un montón de cobertura. Quedaba muy poco en el plato al final de la comida. El servicio fue atento sin ser intrusivo, y nuestro servidor incluso se disculpó por ser un día tranquilo. Sin duda volveremos a ir.
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I recently visited Coco Gelato for dessert and overall had a great experience, though there were a couple of moments that stood out in a not-so-great way. I ordered the peanut butter waffle paired with bounty ice cream, an indulgent combination that turned out to be absolutely delicious. The waffle was freshly made, warm, and had a lovely crispness to it, while the peanut butter sauce and coconut chocolate flavor of the ice cream complemented each other perfectly. It was rich, satisfying, and definitely hit the spot. I did ask for extra white chocolate sauce on my waffle, and that’s where things got a little awkward. The woman behind the counter told me she had to check with her boss for a price, which is totally understandable. However, what felt a bit uncomfortable was that the boss seemed to feel the need to look at me before deciding how much to charge. It gave off the impression that she was making a judgment based on appearance or something subjective, which felt off-putting and unprofessional. Eventually, I was told it would be £1.50 for the extra sauce, which I was happy to pay, but the whole interaction could’ve been handled in a more neutral, consistent way. Aside from that, there were lots of positives. The place was clean and welcoming, and I really appreciated the fact they offered free water refills with cups readily available. It’s a small thing, but it shows thoughtfulness towards customers. The atmosphere was fun and relaxed, with early 2000s hit music playing, which gave the whole experience a nice nostalgic vibe. All in all, the dessert itself was excellent, and most aspects of the visit were enjoyable. I’d definitely return, though I’d hope for a more consistent and respectful approach to customer interactions in the future. With just a little more polish on the service side, this place could easily be a five star gem
1871 Opinions
Food was delicious - my son and I had pizzas, which were light and fluffy with lots of toppings, while my partner had a chicken dish with veg, which he really enjoyed. However, the service left a lot to be desired. The waiter who seated us gave us three adult menus despite my son being only nine. We had to politely ask for the kids’ menu. He then looked thoroughly miserable and disinterested as he took our order. We asked the waitress who brought our drinks if we could have some water for the table. It never arrived. We ordered a second round of drinks just before our food arrived. After about 20 minutes, when our food was almost gone, the drinks finally arrived. When my partner went inside to use the toilet and took the opportunity to also ask for the bill, the front of house manager completely ignored him while he rested his chin on his hand at the front desk looking thoroughly bored. When the waitress brought the bill, the card machine was also simultaneously thrust in my face, giving me no time to check that the bill was accurate. All minor things in the grand scheme of life, but we have met so many lovely people in our three days in Cardiff who have been so welcoming and helpful, that the poor service at Senor Valentino’s really stood out.
638 Opinions
Lea las buenas críticas y tan cerca decidimos reservar. El ambiente era bueno y ocupado, así que pensé que sí. Pedí una botella de vino que se anunció como 22 y luego 29 en la factura, pero está bien. Pero ordené vongole. Era lingüina en vino blanco de ajo con almejas y almejas justas. No hay perejil fresco y nada más la mitad de las almejas no se abrió, pero tan poco de todos modos tenía alrededor de 6 en total. Amigos, la pasta de pollo también carecía de salsa de pollo. 15 por persona para la mayoría de pasta no es bueno. Los postres eran lo mejor de la comida. Pero olvidé nuestros licores pedidos. Al final de la comida no dijo como tbh tan ocupado y una especie de una de las masas pagadas y se fue.