Ring O Bells in West Lancashire

We had a family meal for my Mum’s 80th on Sunday. There were over 40 of including children. I’d like to thank the staff for their care and attention during the meal, and the great food.

Great place Great spot nice walk Great food service Great plus dog friendly x

We got offered a free meal for 4 as we had a poor meal the week before for my son’s 30th. The roast dinner was very good and could not fault anything , thanks

Fish and was nice . Not enought chips Steak pie was small . Not enough chips Fish pie was big portion

Lovely relaxing pub with gorgeous food

Really enjoy this venue. There is a great play area for the kids. We enjoy a canal side walk before or after food. Food is tasty at all times of day and the vibe of the place is really nice too.

Can’t fault this place. Welcoming, helpful staff. Lovely Sunday lunch and reasonably priced too.

Our first visit since the refurbishment. Lovely place and a great location, staff friendly. The food did not overwhelm. Just ordered a couple of sandwiches and drinks. I must say that this is the worst club sandwich I have ever had. Hunt the chicken, 1 slice streaky bacon, 1 lettuce leaf and 1 slice of tomato hidden between 3 slices of poor quality dry brown bread, not bloomer as advertised. Must add the chips and coleslaw were nice. Husband had the hickory chicken bap and that was OK but short on filling. Perhaps not much in the fridge being a Tuesday lunch. Cycle past here a lot in nice weather but won't be rushing in for lunch too often.

Lovely location next to the canal, ideal for walks and refreshments.

If you’re a fan of disappointment at a premium, then look no further! Extremely overpriced, poorly executed food (for context, almost £50 for 2 salads and 2 drinks…none of which were any good). Despite the potential of what is a nice looking venue with, no doubt, many intrigued, passers by… you will leave feeling as though you just fell into a trap. Don’t bother stopping the car just keep driving.

Lovely place, very good food and decent price.

Dined here tonight 24th Feb 25. Couldn't fault the service, food or the Pub itself. All the staff attentive, friendly and polite. I did think the Pie and Mash was a bit of a small portion, so had a dessert afterwards. But we were quite surprised by a special offer we knew nothing of, with was 50% off the food on Mondays in February, so that quite a nice surprise saving a chunk off the bill. We left a decent tip and left happy. Lovely location. Thanks.

We celebrated our mum's 85th birthday at Ring O Bells. We paid for a buffet as there were a lot of family members in attendance. There was plenty of food for everyone, even a selection for children. We were made to feel very welcome and the staff were really friendly. A special shout-out to Sadie and Ben who provided excellent service throughout our celebration. Everyone thoroughly enjoyed the occasion. I would highly recommend Ring O Bells to anyone. Thanks to everyone for a memorable afternoon.

Really nice meal in a great location. Fabulous refurbishment.

First time visit. Good pint!! Excellent decor and plenty of room. Friendly bar staff. Will revisit in Summer.

Great food good service and a deal on last night at 40% off. Only thing I didn't like but that's me was the desert menu, didn't really need it as I was full but there are a couple of deserts that I can still talk myself into if I'm full. All in all a good place

Nice canal side venue . Lovely in summer

Booked here for a weekday evening for the family and recieved an email literally a few hours before the booking to say they had cancelled it. No prior warning. Rubbish customer service. Won;t be booking here again

Arrived just after 7 pm on a Tuesday night as a walk in with no reservation for a table of 5. Eyes rolled between host and barman when we asked for a table. Main dining room only had 5 people in, surely we should have been warmly welcomed. Got crammed on a table of 4 with a chair flung on the end with no place setting. Starters arrived quickly - yeah they where ok , nothing exciting , luckily one guest didn’t have starters as we where still missing a place setting. Mains arrived without any fresh cutlery being laid. Waiter handing plates of food to guests rather than placing down. Mains again just ok , The music was some strange jazz with no real atmosphere The waiter was rather short and no real character. We felt like an inconvenience for him. It’s a shame as the venue is gorgeous and this isn’t our first visit here. Honestly £170 on a Tuesday night in January should have been more welcomed. Next time we will spend where it will welcomed.

Service was incredibly slow, 1.5hrs wait for starters, food was okay (kitchen overrun, too small) not worth the full menu price. Very disappointed, could be incredible!

Fantastic cosy gastro pub which has a restaurant side and a drinks side although you can eat anywhere. Orangery lovely and the decor throughout is beautiful. Huge brand new outdoor play area for kids although supervision required as its very high. Food tasty and not too expensive although some portion sizes were on the small side. Often do free events which are great. Worth a trip if in the area.

Nice place to eat , lovely setting . The staff are friendly , and the place has a copy feel to it. The food is of a goid standard, and presented well. The prices are not the cheapest but not overly priced, but worth the money.

My wife and I enjoyed our first meal at. ‘Ring O Bells’ this weekend. We would both highly recommend. The restaraunt was nice and clean. Very well presented. The staff were great from the off. Very attentive, nothing too much trouble. We took our dog so we could go for a nice walk after along the canal. One of the barstaff brought over a bowl of water without us even asking which was very nice. We both ordered a roast. Mine was Gammon and my wife’s was the vegetarian wellington option. Both were fantastic. Delicious food, piping hot and extra roasties and gravy at no extra charge. We shared a Tiramisu for pudding. That was lovely as well. Both of us were very impressed and we will deffinately be making a return visit. Thanks very much.

we have been 3 times 1st time when they opened .. Sunday lunch was good .. 2nd time disappointed that they didn’t have available rump steak on menu .. ok no problem .we choose something else. 3rd time ( New Year’s Day) service was very good the girls attending were superb .. steaks were ok .. fish pies were very dry

The Ring O’ Bells is absolutely fantastic! The renovations have made such a difference; it’s a huge improvement from the old farmhouse pub it used to be. It feels modern and fresh but still has little touches that nod to its history, which is a nice touch. The place is in great condition now, really comfortable and inviting. The staff were brilliant, making sure everything was just right. And the fact it’s dog-friendly is such a bonus. All in all, a great spot for food or just a drink. Highly recommend giving it a try! We will return.

The food was amazing with a great atmosphere and the staff are friendly and professional. Also dogs are very welcome with treats and water. Certainly will be back.

We went for a retirement celebration. The atmosphere is warm and welcoming. The staff were very helpful and the food was amazing. Well done to all!

Bought burger and chips and a club sandwich Sent the burger back as it was still raw and was mushy Second burger came out worse Really disappointed the food was great there before the refurb

Booked for a table for 6 family meal with people that unfortunately we cannot spend Christmas Day with, firstly the young man servicing us was outstanding and very attentive, the food was very good and we thought overall was worth the money total bill £200 we ordered x2 fish and chips x4 roast x3 chicken and x1 beef also x4 deserts, the thing that let this place down was the temperature we were sat in the conservatory but we found the whole pub cold and when you are sat with people who don’t remove there coats whilst eating we don’t think this is acceptable and should ring alarm bells to the staff my mum is in her 80’s and has dementia my partners mum is in her late 60’s but even my partner sat throughout the meal with her coat on not comfortable when your trying to relax

First time here for a meal. Dining room very cold. While all of pub and restaurant full of uncontrolled children!! Steak good but acompliments poor. Menu said chips, tomato confit but was just chips half a tomato, rocket salad was rocket drenched in oil,awful.That was all. Service ok,nothing special, children running around. This was a special meal for Xmas as we hadn't seen our daughter for a few months. If your children can't sit appropriately please don't take them to a restaurant/pub!!! We won't be returning for a meal!

Ring O’Bells is a lovely spot for Sunday lunch. The beef roast is usually great, and the glass orangery is such a gorgeous place to sit—plenty of space, and our dog is always happy and relaxed here. It’s generally reliable, though once or twice it’s felt like we caught the end of service. Still, the atmosphere and decor make it a great choice for a relaxed lunch. Lucky to have it nearby.

Beautiful food, lovely service. Highly recommended

The setting and atmosphere is great. My issues are that it is expensive for what you get. The food is good but the portion are too small. We also booked for 12 but were squashed on a long table which was meant for 10. I was sat at one end and couldn't fit my legs under the table. I pointed out that I had booked this 2 months previously so it was just bad planning. They couldn't find us another table. The place was very busy but I felt they just wanted more people in, to the detriment of peoples comfort...well our parties anyway. I don't like criticising local businesses that have done a brilliant job with getting the pub back up and running again but they need to keep their customers happy by getting it right. They will need repeat customers to return in the colder months as it's definitely going to be busier and at its best in spring and summer. I will give this another go but if the portion sizes stay the same, I will stay using the village eateries which are great.

They've clearly invested a lot of money in refurbishment but they have spent very well. It looks beautiful and the outside seating is a joy. Very highly recommended 👌🏻

Enjoyed a birthday meal with family. Food was lovely and staff were friendly and helpful. Chef even made me a surprise birthday cake, and Ben behind the bar put my name on my cocktail and joined in our photo. Thanks for such a fabulous evening, will definitely be back xxx

Beautiful place on the canal side....fabulous indoor and outdoor space...just had coffees outdoors in the sun...would recommend booking as always busy...well worth a visit

We stopped off for a drink after walking past the Ring O Bells. So glad that someone has brought life back into this place. We haven't eaten here yet, but we will be back. Lovely spot along the canal.

Nice surroundings, great views and really good service all let down by a bland menu . We felt there was a real lack of fresh food/ vegetables and the only fish available was battered. The menu needs rethinking and made more interesting.

Been a few times now, 1st time for food and drinks. Not disappointed, was very good 👌 Beer is excellent Highly recommend

We had a lovely ‘wholesome’ experience in The Peach Room on Saturday night, for a family celebration. The staff were great & very accommodating and the street food buffet was amazing & plentiful. We particularly enjoyed the live music from local artists Sam & Molly, who made our night & got us all up dancing. I would definitely recommend The Ring O Bells for a special occasion - thank you to everyone involved who helped to make the evening so special for us - especially the Barman -Ben. Also, Joe & Sadie for organising the evening 😊.

First visit but was a little dubious after reading reviews. Food was fabulous and plenty of it... Lancashire hotpot was to die for on the new Autumn menu. Love the open kitchen and watching the meals going out. We shall be going again... 😊

We were a party of 16 for a family gathering. Service was good and attentive, the food was lovely and reasonably priced as we're the drinks. Will return soon.

Very nice pub and restaurant. Meals are very good. The menu gave you a good selection.

Great food and great outdoor space for kids

Clean, spacious, toilets nice ,Sunday roast fantastic and lots of it,good veggie roast ,it is in a great location next to canal.

Lovely pub. Great pints of Carmen pale to go with good food. Right in the canal to stroll it off straight after. Lovely open interior / great terrace to sit out as well.

Great vegetarian Sunday Roast. All the veg was lovely and fresh. Service was good despite us being there at a very busy time (3.30pm). Really enjoyed the visit.

Called in for a drink on the opening weekend. Beautifully refurbished, however, one pint of bitter and one pint of cider came to £10. Which is very high compared with other pubs within walking distance. That will put me off from returning. Such a shame. Oct 24 Thought I'd give the place the benefit of the doubt and try again. 1 pint of ale ( badly poured, and went flat before I'd finished) and 1 bag of crisps £7.50. All I will say is don't waste your time, Briars Hall over the road is better, the Ship Inn along the canal is better. I can't understand how they can justify these prices.

Went in for a quick drink earlier today. Wine and beer expensive and the bar area was grubby. Dusty glasses hanging above equally dusty surfaces and the beer pumps could do with a good clean too. Disappointed and slightly alarmed. If these are the public areas what are behind the scenes like.

Came last night (Wednesday) as a last minute table of 2 at 2030. Couldn’t be more welcoming, lovely restaurant with an open kitchen. Not overly busy but a relaxing atmosphere all the same. Great, friendly service by everyone we interacted with. We had a tasty bottle of Malbec and the food was lovely with a big shout out to the pork and chorizo burger which was 10/10, and those very homemade onion rings also slapped! Well deserved automatic service charge included on the bill - would definitely recommend. Well done!

Went last night for my daughters birthday wasn't shown to a table. Was sat at a table for 10 minutes had to find a member of staff for drinks and menu. The girl at the front desk totally ignored us from start to finish. Was charged 10% service charge but was given no service won't be going back.

Visited on a very wet Monday lunchtime. Positives first . Really friendly restaurant staff and great views across the canal etc. The down side was the menu wasn't great for 2 pescatarians , the only fish available was battered with chips and very limited vegan main option of a curry. I actually ordered 2 starters instead of a main . The whole menu just wasn't very inspiring unfortunately compared to another pub very nearby which has so many interesting options. The restaurant was very quiet the whole time we were there. The 3 of said it was a shame as venue is great but felt a bit more imagine needs putting into the food choices. We probably won't bother to return sadly. It is dog friendly in the bar area we noticed with looked welcoming and a large area .

Gorgeous pub on the canal, friendly staff, tasty food & drinks

Been meaning to call in here for a while and stumbled across it on the way home - glad I did. Dog was welcomed with some biscuits and food and drink was good.

I visited this pub some time ago after it had reopened. The meal was quite good for a pub but we were surprised to find that 10% service charge was automatically added to the bill. Yes we could say we didn't want to give that much, we get 10%added when we eat at a Michelin star venue, but there the service is impeccable. However we called in for drinks recently and had a medium glass of Nero Zealand Sovignion blance, a pint of Inch cider, a pint of Wadworths bitter and a pint of five mile pale ale, For those four drinks we were charged £25!! Was it value for money? No! Needless to say we didn't stay for more!

Went yesterday 2 adults, the warmest of welcomes beautiful dining area looking over the canal.Such a varied menu my partner had a starter then the chicken and beef sizzler, I had 4 tapas dishes beautiful, wine by the glass or bottle is a very reasonable price, they also do lovely cocktails( or mocktails) and no alcohol beer.So something to please everyone if they keep this up they will go from strength to strength.

Turned up on Friday at 8pm, ordered drinks and then went to order food only to be told the kitchen had closed (despite me checking and being told it was open until 9pm beforehand). Absolutely nothing available but crisps. Not only that but they could not permit me to order food from elsewhere to eat. It's almost like they don't want customers. Really wanted to support this place because it's such a beautiful refurb and lovely if remote location. But the management seriously needs to get its act together. Won't be revisiting anytime soon

Steak normally delicious my first bad steak gritty and chewy

Nice place to go along the canal

Brilliant pub. food was really good and the staff were So helpful. Will definitely go again. Plus dog and wheelchair friendly

First of all I’m looking at the 5 star reviews and thinking these are people that have never been here. The 1 star is for the setting and how lovely looking the pub is, the facilities are top notch. All modern and clean . That’s where it ends, the park out back isn’t designed for kids under 5. That’s not a problem as pubs don’t have to have parks. Tbh it was nice out back too. Apart from half the tables near the play area being next to a septic tank, which you can smell. Not ideal. Pubs that are out in the sticks have to have good food it’s the only thing that will bring the punters back. The food is atrocious here honestly atrocious. Got a scotch egg for £8 it wasn’t worth £8. I got a steak and onion baguette that was supposed to have chimmichurri on and a bone marrow gravy. It was all taste less and I could have made something better at home for £3 The steak bits were tough and there was barely any. This cost £14. My partner got chipotle chicken which was tough and tasted nothing like chipotle. Didn’t help they barely put any on. The brioche bun was stale. So bad. Got a kids meal spaghetti and meatballs. Surely you can’t mess that up, no you can it’s was £8 and the sauce was again tasteless and was drenched in olive oil. I can’t belive I paid for all this. £42 for the food, no drinks in that price. Lastly the service was shoddy. Staff just stood around while I’m waiting to be seen too. Lad at the bar was the most uninterested barman I’ve ever met. Just didn’t give a crap. Was on his phone when I came, it was like I bothered him, then his mate came up talking about his business while I waited to be served. Nice one. Shame because this could be an absolute gem. The area is lovely and the setting and building is second to none. But let down by the two most important things the quality of food and service. Dont waste your time, if you go just go for a drink.

Chip shop food at restaurant prices Greesy fish and chips over priced £484.38 Service charge £44.04 ?? Will not be going back

Nice to sit out on a sunny afternoon.

We did not get to eat here as the restaurant was full on bank holiday Monday and the bar menu did not have anything we fancied. But the service was great and the atmosphere was great too. We will go again to try the food in the future

Lovely pub. Decor and surroundings impressive. The food was OK.

Paid £13 for nachos and pulled pork, they came out on a plate no bigger than a saucer!, every other portion size was very small, and food very average, for what we paid it was very bad and we will not be returning.

Called in for lunch today. We had to find our own seat in the restaurant, despite other customers being seated by the waiting staff. There seemed to be some sort of organisation issue as we were asked several times about water for the table and if we were ready to order. At least staff are attentive! The starters were great. We had the scotch egg, cauliflower fritters and the potted crab (although we were charged differently from the advertised price for the crab!) However, we had issues with our steak baguettes, which were our main course. We were advised that they come medium and were asked if this was ok. We asked to have one medium and the other medium rare. When they came, the male server just put them down and when asked which was which, he simply said "they all come medium rare". Which server was correct? In the event, we didn't particularly enjoy the baguettes. One had plenty of meat, whilst the other didn't. One had plenty of onions, the other didn't. The baguettes were a little too doughy for our taste and we would have eaten the coleslaw but we didn't like it with mustard in.

Lovelly staff but a bit over priced

Totally Overpriced drinks. 12 quid for 2 bottles of beer one of which is Alcohol free. Place completely dead on a saturday night when we dropped in for a drink. probably because its overpriced.

Nice walk along the canal, a few drinks then a great meal 🙂

Geat place to take the kids, park was ideal , with climbing stuff in the park

Disappointedly no sandwich menu offered on a Sunday. Ended up having kids meals as there was no age restriction. Plenty of seating inside and out. Just been refurbished to a very high standard

Everything about this pub/eatery was excellent. I would gladly recommend it to everyone.

Really over priced for what it was. I ordered the starter scallops, thinking in any other restaurant you would probably get. 2 may be 3 . Yes, it came out in a shell pleat one off! I have never ordered scallops before and got one at the price off almost £8 shocked. All the food was just warm, not enjoyable at all. We spent over 230 pounds for this it was awful, to say the least We had friends come from Scotland, and I thought it would be great for the kids. I was so embarrassed WILL NOT BE GOING BACK And will be telling people that ask me

The environment is lovely, I really like the refurbishment. The food was really tasty and fresh. The only downside was the service; although each individual member of staff was pleasant enough, no one came near us for an hour and a half after we had dessert to see if we wanted more drinks etc. They could have made so much more money from us! When the time came to leave, I had to go in search of a member of staff to ask for the bill. It is a shame so much money has been spent on everything else, but none on staff training.

Very disappointing! Table booked early evening for a family birthday meal, including two young children. Food took over 2 hours from ordering to arriving at the table. Children's meals were dismal at best, frozen to fryer to plate chicken strips x 2 with a dried out excuse for a wrap, small strips of raw carrot and a burnt piece of corn on the cob! Adults starters were acceptable but definitely not worth the price tag. Mains meals arrived, luke warm, poorly presented and again not worth the price point. One member of our party ordered the Pichanha steak which was sold out so swapped for the Bavette, this was sold out too so was offered the Rump for the same price, was ordered rare but came at best medium (although was a nice piece of steak) again not worth the £29 price tag. Waitresses had to be asked for additional drinks, cutlery and condiments. When complained, we were offered a 50% reduction on the food bill but this was reduced to 30% but when the bill arrived this wasnt reflected and again we had to ask for it to be reviewed. The front of house staff who had offered this discount had left for the night and not communicated this to the waitress and subsequent phone calls had to be made to confirm. We werent offered desserts and although we brought in a cake, we had to ask for it to be brought to the table, we werent offered any plates or cutlery for said cake. Overall a very disappointing evening, such a shame because lots of thought and effort has been made into the refurbishment, the aesthetics of the place was spot on and has so much potentional, just a shame the same amount of care hasnt been invested into the staff training and customer service. There was a distinct lack of leadership and communication and lots of young members of staff just hanging around chatting and looking bored!

Really standard pub food at a high price. When I saw the prices prior to attending, I was exciting thinking I was in for a treat. I left feeling like I’d been ripped off. Never again.

Lovely location alongside the canal and a great place to start/end a walk

Disappointed overall. Food was very expensive and not great. For example £3.50 for a tiny pot of chimmichuri sauce to go with steak that was made with dried herbs and was therefore flavourless. Prices comparable with some of the more upmarket pubs without the quality or service to justify it. Drinks were also very expensive and service was slow. Was shown to our table 15 minutes after our booking time.

Lovely pub, great decor, nice outdoor seating. However the food portions are ridiculous. Paid £10 for nachos, came in a tiny bowl with about 10 nachos, literally a small bag of Doritos. They were nice but for £10 they can surely give you a few more. Chips were £4 and came in a ramekin. Probably the tightest portions I have ever been served. Drinks were also very expensive.

Expensive…. 2 wines and a pint of Guinness £28 Ordered food waited approximately 45 mins by which time our friends had received and finished their meals. When we enquired as to what had happened to our meals we were told someone else had claimed them as theirs. Staff had our table number against our order so why would they give our food to another customer!? Also if the other customers really had been waiting for the exact same order as us wouldn’t that have quickly followed ?! The apology really didn’t help. Wouldn’t return.

I had a nightmare that I paid 20 pounds Stirling for a chicken Caesar salad.. that was 1/3 of a chicken breast 3 gem lettuce leaves and an anchovy.. plot twist.. it wasn’t a nightmare.

This is up there with one of my favourite pubs ever! I've been to Ring O'Bells three times now and every time I've been wowed by how brilliant the food is. The staff are always lovely and the decor is beautiful! I'd highly recommend!

The portion sizes for the kids menu is tiny for the amount you pay.. £8 for a spoon full of meatball spaghetti with 2 meatballs, you’d need at least 3 of them to fill a child up… £33 for 2 chicken burgers with the smallest amount of chips was a rip off… we left after paying and the kids were still hungry that we ended up going Tesco for food… I won’t go again!

We were seated about 20 mins later than expected... And then had to wait about a 40 mins for food. Quite expensive too. I am going to give another try though.

Staff were rude and didnt take out order for 30 minutes so we left. We already got drinks from the bar which were ridiculously expensive. wont be returning.

Food, building, toilets, location all great. But what's going on with the staff. It would difficult to find less motivation, enthusiasm and organisation anywhere in any pub on the whole of the Leeds to Liverpool canal. Couldn't wait to leave. Drained of energy. It appeared no-one was managing the team. on a specific point why insist on table numbers with the order and then wander round with our meals asking other guests if they'd ordered our food. Also bars were closed and tills out of use . Getting yo place an order was something of a workout. Something missing here. Rant over. . . I have tbf and give 3 stars as food was well prepared and my partner appreciated all the gluten free options.

Beautiful place with out door dining Lovely play area for kids, very popular but very expensive £10 for a large red wine wow

Amazing food, service and atmosphere. Welcomed as soon as we walked in and shown to our seats in the dining area. Cocktails and beers were right up our street. The food was stylish and yummy. Enjoyed every bite. The staff were lovely and very attentive. Would definitely recommend and visit again if we're in the area.

Fantastic location and well designed but the food and beer quality let it down.

Good food, nice drinks, friendly staff. Sausage melt and a steak and onion baguettes were nice, proper sausages 😋

The toilet is so clean and pretty there food tastes amazing my daughter loved it.

It's been beautifully refurbished, very modern, and the food is presented very pleasingly. Unfortunately this is all offset by the fact that the food is quite bland despite appearances and that both food and drinks are overpriced for what they are. Coupled with friendly but lacklustre service it's simply not worth going out of your way for. One saving grace is the children's play area so for some it may be worth visiting just for the peace...

Service is a joke. Staff don’t care. More staff on that customers and waited 10 mins at the bar whilst a manager dried forks in the other bar. Left without bothering to order. Not one smile, no ‘Be with you in a minute,’ nothing. All that money spent on the refurb to have staff who don’t care.

What a transformation a great country pub on the canal

Lovely contemporary pub, with a nod to its past. Restaurant was gorgeous and the food delicious. The staff were welcoming and friendly. Definitely going to be dining there again. 😊

We found this place during our bike ride down the canal. Great food, friendly staff and a lovely beer garden, don't need any more than that :)

Not sure what happened on Sunday. They had advertised a big screen, music and street food for the england game. I arrived at 6pm and the big screen area was deserted bar 2 people. The screen is amazing but nothing else was going on. I asked at the bar about the street food, there wasnt any. No apology just " the food we have is on the standard menu". Its like the staff didnt know or worse didnt care. I had a veggie burger which at £16 is pricey and was served lukewarm.

Only had a drink as restaurant was fully booked but food looked nice

We were really looking forward to the menu and dining experience. Met at the door by a very unwelcoming, impolite young lady who did not improve as the evening progressed. Starters were really good. Well presented and served by a very pleasant young lady who was attentive and very good at her job. Main meals were not as impressive. A wine and soda was returned as it was vile and also warm. The replacement wine & soda now with ice was dumped in front of me by the impolite young lady.The gentleman who took our payment was polite and professional. My advice don’t enter a customer service industry if you do not wish to serve customers.