Based on 150 opinions finded in 2 websites
Based on 150 opinions finded in 2 websites
Nº 69 in 451 in Carlisle
Opinions
Brilliant place. Staff very professional and friendly and efficient. Food was first class. Wonderful surroundings.
Ian C E Mossop . 2024-09-09
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Fantastic afternoon tea the staff were exceptional will definitely book again
audrey anderson . 2024-07-02
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Beautiful surroundings. We sat outside and had champagne afternoon tea, which was delicious. Staff friendly and attentive
Judith Paxton . 2024-06-14
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Had brunch and mocktails with a friend. It was amazing.
Diane Shirvinton . 2024-02-20
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Cleanliness needed worked on really not a lot of choices on the menu food was alright nothing exhilarating but there is a scope to make something of the place staff were very helpful only wasnt impressed by their appearance definitely there uniform could do with a good wash
sheila wild . 2024-01-29
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We went as a family just before Christmas and had a wonderful time.
Nicola Byrne . 2024-01-11
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This is the second time I have reviewed this place and it did not disappoint. Absolutely love it here, the high-end quirkiness, the laid back atmosphere, the decor is beautiful (see previous photos) and the food is just scrumptious. This time I took my other half and we had a Deli sharing platter. I could gush about almost every item on that board. The bread, which I was told was baked fresh on the premises, was to die for. Best Mocha I have had in a long time that I didn't make myself. Even my other half liked his coffee and he is more fussy over coffee than I am. Can not fault this place. Yes it might have been a bit more expensive than some cafes but the food and service is absolutely worth it. We will most definitely be back!!
Jo Seawright . 2024-01-11
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Went for some food after visiting the spa. Again very nice and friendly staff. Decent prices, plenty of food 🍱 and delicious 😋. Nice view from the 1st floor, relaxing and calming atmosphere. Absolutely will recommend the place and visit again.
Stefan . 2023-09-24
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Lovely lunch,food excellent beautiful grounds and atmosphere. Friendly staff.
gillian hetherington . 2023-09-12
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Amazing venue for small - medium sized events as well as meeting a friend for a coffee/lunch/cocktail. Great hidden gem.
Ellie Marshall . 2023-08-19
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Lovely place, staff are great. The only thing I can knock them is no children's menu, they provide high chairs tough
Elaine Grindal . 2023-07-12
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Lovely afternoon drinks in the sunshine. Staff were very accommodating when we asked to move tables into the shade. We enjoyed a portion of the nachos to share.
Gill . 2023-07-03
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Just met up for lunch on the Terrace with a couple of friends, and the atmosphere, service, and food were excellent 👌 Friendly staff and great surroundings helped by the weather 👍
Kevin Collier . 2023-06-02
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Amazing afternoon tea from the cocktails to the cake everything was perfect and fresh and the girl that served us was very helpful and friendly
Rachel Hawes . 2023-02-14
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Warm cosy atmosphere. Lovely place to spend the afternoon with friends enjoying lunch and cocktails.
Denise Douglass . 2023-02-12
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Was at a birthday party and the food was good and there was plenty of it.
Joan Farish . 2023-02-12
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Lovely food. Struggled to keep up with demand so the food took far too long to arrive. Kitchen staff / facilities? Certainly did not appear to be a front of house problem. However, would definitely recommend if you have the time.
Peter Ovens . 2023-02-05
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Lovely relaxing venue, great coffee!
Pam Harrison . 2023-01-27
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all good shame the steam room not working but the treatments are so lush
Diane Wood . 2022-12-03
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Beautiful place and staff very friendly and helpful.
Steph Allison . 2022-09-24
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Took my mum today for afternoon tea as a treat for her 86th birthday. Absolutely beautiful, the staff were all very attentive, friendly and welcoming. The selection of sandwiches, warm pastries, scones and cake selection were all beautiful. The terrace had plenty of space which was great for mum being in a wheelchair and the views are very picturesque. I will definitely recommend to anyone...Thank you to the lovely staff.
helen burgess . 2022-07-02
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Amazing afternoon tea. Lovely venue. Staff were brilliant. Food was lush. Bubbles were bubbly. Thank you.
Neil McEwan . 2022-05-17
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Staff and venue both lovely I will look forward to a return visit.
Alyson Devine . 2022-05-02
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Came here today for lunch .. Fantastic venue on a sunny day ,with the roof terrace. Limited food selection, however food was great. Very exclusive and relaxed environment. Staff are very professional and polite. Great place drinks and a bite to eat.
Stephen T . 2022-03-18
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Absolute perfection. What a great place. Very friendly staff.
SCOTT's Life . 2022-02-21
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Super afternoon tea. Friendly staff, excellent service. Gallons of tea!! Recommend booking. Ring for latest menu details.
David P. . 2022-02-20
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Just ok properly not recovered from lockdown yet.
Alfie . 2022-01-17
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Small lunch menu available, but prices were reasonable compared to what is offered at other spar resorts. Coffee was very good and I would recommend any of the non-alcoholic coolers.
Richard Bills . 2021-12-25
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Fabulous place, food was delicious aswell
Sue Graham . 2021-11-21
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You can never go wrong by going here ☺
Arwen Graham . 2021-09-11
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Lovely cocktails, fab view nice place to chill
sarah c . 2021-09-03
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Fantastic place. Great choice, friendly armosphere.
Stephen Batey . 2021-08-21
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Absolutely delicious selection of cocktails on a 2 for 1 offer on Thursday nights from 5-8pm currently. Accompanied by the deli platter as none of us had eaten beforehand, which included a variety of bread, cheese, chutney, olives, crisps, quiche and sausage rolls, which was also very good. Staff were very attentive.
Lynne Lawson . 2021-08-13
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Very fine surroundings. Nice food and drink as well as spa services. Great.
_ Holmesie . 2021-08-11
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Disappointed the staff were NOT AT ALL HELPFUL
Lillian Pollock . 2021-07-25
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Great place for a reunion after 40 years.
Irene Dolderson . 2021-07-22
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A fabulous champagne afternoon tea, staff were amazing. Can't wait to go back.
LJM . 2021-07-18
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It was absolutely amazing, the staff were very friendly and helpful our treatments were excellent. Would definitely recommend to anyone
Anita Borthwick . 2021-07-11
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Lovely relaxing place to be . Hopefully they will get back to serving meals again. As the food was one of the best x
Elaine Crisci . 2021-06-22
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Lovely spa treatment followed by further relaxing on the terrasse with a cup of coffee. Had the terrasse all to myself as it was mid morning only. Very comfortable seating and view on to lawn and mature trees.
Jacqueline Filkins . 2021-06-18
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Had a lovely afternoon tea at Rickerby Retreat today, staff very friendly and didn't rush us. Nice setting sitting in the sun room, will be back for cocktails soon.
J Kirkwood . 2021-06-13
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A little oasis tucked behind Rickerby Park. Great menu of mocktails and teas for the non drinker.
Sara . 2021-05-06
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We had afternoon tea for 3. Zeff and Alex were very attentive and we were well looked after. The tea itself was stunning. Lovely 3 tiered plates full of goodies. Bottom plates were savoury. Fantastic quiche. Fresh sandwiches. A good choice. Cakes on the top plate were just the right size. Tea was served in pots. We sat by the window and admire the autumnal changes outside. Beautiful location. Plentiful parking. Fully recommend afternoon tea.
P A C I F I C M E L T D O W N . 2020-10-21
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Fab service as always xx afternoon tea with fizz amazing xx xx thanks once again fab SPA day xx
steven sanderson . 2020-09-01
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Another culinary delight by way of the Taster menu. I don't profess to be a foodie but one has to recognise quality.
Michael Tate . 2020-03-13
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Stunning location, great food, brunch is a particular winner
Ian Williamson . 2020-02-24
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Beautifully prepared, tasty food. Lovely service. And a classy restaurant.
Steven Handford . 2020-02-10
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We had another fabulous meal here. The food, ambience and service is impeccable . If fine dining and good service is your thing this is the place in Carlisle to go
Valerie Osliff . 2019-12-29
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Excellent meal in most beautiful surroundings..a great place to relax with friends..staff were highly professional...try it for yourself..you won't be disappointed...top marks...been back again for Christmas Lunch...again top marks for cuisine and the stand out quality of the staff......
Richard Morgan . 2019-12-06
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Fantastic food and lovely staff.
Janice Beattie . 2019-11-09
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Gorgeous restaurant at Rickerby Retreat. Some vegan options and food overall very good!
Laura May . 2019-10-25
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One of Carlisle's finest restaurants. Picturesque setting and environment serving quality food. Staff were attentative all at a reasonable price.
Mikey Sansom . 2019-10-24
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My wife booked months in advance for my 60th birthday on Saturday. We were put on this big heavy table with metal legs that proved difficult to get in and out of. We weren’t seated in the terrace as we were led to believe that’s where we would be seated. We waited ages for our main course told by the waitress this was due to it being busy. The table next to us got served in 15 mins and there was more of them. We made the maitre d aware of how unhappy we were with the service and seating. My birthday was well and truly spoiled. We won’t be back. If you can’t serve the covers you have taken bookings for then reduce your bookings.
Kev Liv . 2019-10-20
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Lovely food and nice surroundings. Yann and Alice are a credit to the place five stars ✨
marion beesley . 2019-07-25
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Great food and service. Possibly the best in Carlisle. Portions aren't big but food is an art over there. Highly recommend that one. Worth to try venison.
Cezary Golebiewski . 2019-06-28
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Returned a year on from our first visit. Service first class, friendly but not intrusive. Excellent food and young diners catered for. Easy parking. Good value imho.
John Barber . 2019-05-30
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Astounding place, great food, attentive staff, great value, a real incredible find. The maitre d was so knowledgeable about the wines and which compliments the food it was better than being in a top London restaurant. The head chef even came out to see us. What incredible service. Would highly recommend and I will be returning and not just for the food, the whole experience is top class!!
Paul B . 2019-05-25
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Very modern and stylish decor. The staff are very welcoming, friendly and knowledgeable of the menu. You can have the à la carte menu or the Taster menu with pairing wines. The food was awesome and so was the wine and beer. The view is fields and trees all round despite being in Carlisle and very quiet. Its only a 5 to 10 minute taxi ride from the city centre (approx £5) and the staff are more than welcome to book you a taxi. Very nice restaurant.
Christopher Smith . 2019-05-03
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Delicious afternoon tea - we'll be back 😍
Sue McDonald . 2019-03-10
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Fine dining, great atmosphere, excellent service
David Salmon . 2019-02-15
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Very posh and just off the beaten track.
David Hind . 2019-02-13
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Had a great time for my Half Spa Day, however i do feel like its a long time without being offered any drinks. I feel there needs to be a way to order other refreshments while in the spa. I couldn't work the shower and the only way to get someone is to walk back into reception. Being offered some of the items that are used during my time in the spa would also be great as i would have made a purchase.
Hannah Haskins . 2019-02-13
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Looked after and food was great!
Alex Drago . 2019-01-20
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Not bad actually. Really nice staff and as far as the food is concerned, I can't complain. It won't rock your socks off but they do a nice meal at a good price. Would recommend the prawns followed by the steak on the lunchtime menu.
Richard McCaffery . 2018-12-28
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The food was absolutely delicious and beautifullly presented. Staff were helpful and welcoming. Only downside on our day was that they were a chef down due to ilness and so service was slow. But manager and chef made great efforts to explain and apologise and offered us a comimentary desert/drink to make up for our wait. Will definitely be back soon.
Anita T . 2018-12-19
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Had the Christmas special ' comfort and joy'. The food was so good I think I'll either sleep all afternoon in the spa or sink to the bottom of the pool! 😊
Lindsay Sander . 2018-12-18
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Booked as a group of 6 for afternoon tea. Lovely room, setting and ambiance but poor service and mixed quality of food. Overcharged on the bill. This was addressed by the manager when challenged but overall very disappointed.
Emma Greenhalgh . 2018-12-16
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Super brunch with friends - yum yum
Sylvia Grainger . 2018-11-27
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Extremely pleasant evening, food excellent, beautiful ambience, special experience.
Connell Steven . 2018-11-20
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This is an amazing place...top class dining
lynne peverley . 2018-11-16
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Lovely location and very comfortable.
David Kirkpatrick . 2018-10-22
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Wow, what a place. Amazing building, beautiful room and great atmosphere. Went with some friends and we all had the tasting menu with the wine pairing (a must). The food and presentation was superb and the wine was excellent and generously served by the great staff throughout the meal. Would highly recommend
ian belfield . 2018-10-12
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Nice surroundings and lovely meal
Jean Hind . 2018-09-22
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Took my elderly cousins from New Zealand for lunch. Beautifully presented good. Made to feel very welcome. Food was exceĺent. Service excellent. Will be returning.
Sally Penton . 2018-08-31
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Best food I've eaten for a long while. Great service, great food and a wonderful setting. We were lucky enough to be seated outside on a warm day and couldn't have been happier. Cocktails a delight too.
Mark Nicholson . 2018-08-15
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Absolutely fantastic. Lovely place, superb food (limited menu) and attentive service. Just book a table and go see.
Jeff Greenwood . 2018-07-28
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Bad service and food doesn’t compliment other elements on the plate.
Z Z . 2018-07-23
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Nice outdoor terrace slightly pricey
Lee Greenhow . 2018-06-14
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A delightful dining experience in all regards. We had the taster menu, and the food was excellent. A really good mix of classic and intersting flavour combinations and well executed. The pleasant open air setting is picturesque and overlooks woodland and rickerby park. Finally the staff were friendly, helpful, and professional throughout. All round a thoroughly delightful restaurant.
Chris Mckay . 2018-06-07
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A lovely restaurant in a great setting. The staff have always been fantastic on each visit and the food is amazing.
Katie Bellingham . 2018-05-17
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Great food and lovely atmosphere
Lyndsay Dixon . 2018-04-16
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High end cuisine with very friendly and attentive staff. It's big plates with small portions as you often get with high end cuisine but as long as you aren't expecting a plateful you'll be happy with it. Great ambience and not too expensive either. Amazing toilets too which some places often forget about, not here though!
don blem . 2018-04-08
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Excellent. Delicious food. Thoroughly recommend it.
Hazel Phillips . 2018-04-07
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Very pleasant situation and internal and external layout. Food presented creatively.
Ian Waugh . 2018-03-27
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Fantastic food in a lovely setting with great, friendly staff.
Katie Bellingham . 2018-03-18
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Great food at a very reasonable price, lovely service.
Samantha Ash . 2018-03-17
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Fab-u-lous lovely lunch for hubby 's birthday. The best in carlisle
Carolyn Farish . 2018-03-13
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Truly exceptional food and drink in elegant surroundings with attentive staff- what more could you ask for? Strongly recommended whether dining, popping in for a coffee or drinking in the evening. The cocktail menu is just as enticing as the food menu!...
Henry Davenport . 2018-02-18
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Fantastic food and service in elegant surroundings. Faultless.
Henry Davenport . 2018-02-17
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Excellent Bar and Restaurant, worth a visit. Friendly attentive staff. A breath of fresh air in Carlisle. Lovely food and drink
Alan John Reay . 2018-02-16
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amazing restaurant. brilliant good very gourmet and delicious. staff was amazingly helpful and very nice couldnt knock this place at all. 10/10 would recommend and revisit
carl steel . 2017-12-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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639 Opinions
I have been there for a Sunday meal it’s jolly good I enjoy my Sunday meal I’ll give it five for everything for SERVICE it was very good the staff talk to you even the manager a good place to go to for a good meal and I hope you enjoyed whoever goes there thank you have no pictures
126 Opinions
"Oka Tapasu, wa oishii desu!!" Came for a meal with my partner, food was well prepared and well presented (I ordered the Korean pigs in blankets, amd Katsu Chicken sushi) staff were attentive and polite and asked if we required knives and forks instead of the provided chop sticks after taking our food orders. The cocktails are fantastic and not overpowering (Tokyo Pornstar, & Sugar Cookie). Small choice of deserts (I ordered the Blueberry cheesecake pictured) it tasted amazing! Would happily come again for a meal to try different dishes. (The title means "Oka Tapasu, it's delicious" in Japanese.... pretentious of me I know but what's the point of learning a language if you can't use it 😉)
244 Opinions
We ate here tonight, 4 adults and 2 children.. I'd not been here for years and found it to still be, fantastic food. The food is good and it's competivily priced. It's a very busy restaurant for takeaways and sit in dinners.. We came on a Saturday, I'd prefer to come on a quiter night through the week. This shows how popular the place is though.. ( I'm just not keen on people 🫣) Staff are so pleasent and accomadating, dispite being so busy. They were working really hard, and remained attentive to all the customers needs. Some really decent signature dishes and seafood options. Decent sized sides and nanns.. Main dishes are very generous and some of our table could not eat it all. I'd recommend this restaurant. Great family ran restaurant...