Rice Paper in North Ayrshire

Ordered a chicken fried rice. Came well within the delivery time. Open the tub and all I had was fried rice and chicken. No peas, ham or even egg. Called the shop and was told this is how they do it. I have been a customer for 10 years and never had a chicken fried rice like this before from the Rice Paper. Owner was very adamant that I was wrong. Standards have slipped since they installed Foodhub. Unfortunately I wont be ordering from here again, which is such a shame.

Waited an hour and half, but no food delivered, had to cancel and make our own meal, what a let down, we didn't order through a sight this was call the restaurant

Had a delicious chinese takeaway from here, always been very good! Service is good, it's reasonably priced - nothing to complain about and I would definitely recommend!

We tried rice paper for the first time as it has so many rave reviews but I wouldnt say we were impressed with everything tbh. The service wasn't great to start, the portion sizes weren't massive, the chips were only half full, the rice wasn't a full container, none of it was very hot, taste wise it was OK, the chips were half cooked, the onion rings were tiny but the curry sauce was very nice albeit a little spicy. May need to try something else as it may have been because it was so busy. . Certainly not the best chinese I've ever had?

Latest visit to Rice Paper made recently as usual met with friendly and efficient counter staff. Food as always was delicious and I find it difficult to eat better Chinese and Thai dishes anywhere in the west of Scotland. I travel a few miles to collect and eat take away food from Rice Paper but it’s well worth it. Worth a mention is the delicious hot and sour soup prepared here, I’ve eaten this soup in Chinatown New York, Chinatown San Francisco and all over Europe, however, the version served here is way ahead (taste and quality) of other establishments. Keep up the very high standard Alex and staff.

Have been getting takeaway from here for years and even sometimes travel from prestwick. Also occasionally get a delivery to my work. Never had a bad meal and tried a few different items on the menu.

Seriously! Special Fried Rice….dumped in the exact same sauce (advertised as Gravy) as came with our starter of BBQ Spare Ribs!!! Absolutely disgusting, like black gunge and enough salt to kill all at the table! Get real guys. This is not the time to be serving such low standard of food. And as the title says…..never again!

I thought I would give it a try to day , ordered 6pm came 8 pm very busy, well I wish I hadn’t bothered I got a sweet and sour chicken It was the worst I have ever tasted very weak there was no taste to it , watery mild , it was just terrible , perhaps it was a bad night but never again , I won’t be back

In advance I ordered a variety of meals for family and friends on Christmas Day and bang on schedule our food was prepared and ready for us at requested time. Our guests were delighted with the quality and obvious freshness of our various meals. Once again rice paper met and exceeded our expectations of quality and friendly service. Thank you Alex and your team for cracking meal which contributed to our Christmas Day celebrations. Looking forward to our next meal from you.

Placed an order on Sat night only to get home and find out it was wrong. Phoned to be told delivery driver would bring areplacement in 45 mins only the wrong meal so everything else would be freezing if I was to wait. Then told theres nothing they can do. Food that did come was cold and poor quality. Customer service very poor. Plenty and better chinese in Irvine go to them and dont waste you time and money going here.

We have been buying our Friday night takeaway from Ricepaper for sometime now and have never been disappointed. Tasty food and friendly staff

Just had a beautiful chowmein with prawn toast lots of food worth money will be going back for sure thank you

We have tried most of the Chinese takeaways locally and can’t seem to get the same quality and taste we get in Rice Paper. We use this takeaway at work (NHS) as well for 25+ meals and if it can satisfy all of these people in a oner then they are doing something right! Staff are also really nice :-) Highly recommended.

This take away is consistent and excellent. Never had anything that I didn’t enjoy. The satay is out of this world and cannot find any other shop that does it like ricepaper do. Curry has always been a hit. Good quality food. Always served with a smile and staff always so friendly and attentive. Keep up the good work guys.

We only ever order from the rice paper. Great service and excellent food! Would highly recommend to anyone wanting to trying amazing Chinese food!

We treated ourselves to a take away from here but, unfortunate, felt it was a waste of money. The food was very much lacking in flavour. The main flavour in the dishes was actually from the fried rice and not from the main itself. One of us had sweet and sour and it was so incredibly bland the sauce could barely be tasted even when neat. There was also a very long, black hair in my meal. The staff need instructed to wear hair nets. First and last time we buy food from here.

Always order my chinese from here and never had any issues with the orders and food is lovely. Normally about a 20 min wait if you go in but we tend to phone the order through and go collect as only 5 mins away, never had a delivery so cant comment.

Consistently the best Chinese takeaway that our family uses. The quality and quantity of choices is hard to beat, and the portions are as you would hope for. Recommended.

Fui a por un pollo dulce y agria y arroz frito, me decepcionó, es insuficiente. Sólo fuimos aquí porque la cantina chi estaba cerrado, nunca más, la salsa estaban aguados y no mucho, había más pimientos de carne, toda la comida se puso en la papelera. Malo, malo.

I couldn't recommend this place any higher had several dishes we stay in Troon only complaint would be that the delivery always takes well over a hour if not 2 just wish it was closer to home

Had beef curry and chicken Hong Kong style. Both meals absolutely terrible, they meat in both was shocking.

Rice paper is a bit of a hit and miss. It was very good when It first opened, then slowly went downhill.

good food, not the cheapest In village but I would say it was the best. and they are the only one to do a decent Chicken maryland. and chips are good unlike most.

Been getting takeaways from here for a while now, and never been disappointed. Food is always excellent and staff are friendly. Especially like the munchie box yum yum

This is our Saturday night treat! The staff and owner are always friendly. Our meals, chicken curry with fried rice and chicken fried rice, are always fab!

I love this takeaway, always a treat to order from the varied menu, I usually go for the sweet and sour chicken Hong Kong style, delicious, I would like to try something else but I think I love my usual so it usually wins !

I've been going to this establishment since living in Dreghorn and have always found it to be very friendly and very clean. Though I've not tried every dish on the menu, I would defenitly recommend the chicken sweet and sour (Hong kong) style.

For the last few years my wife and I always when ordering Chinese food ordered from this take away shop but in the last 2 months we have had two bad meals one meal was firstly my beef curry which was a tinfoil container full of raw onions and hardly any beef or sauce the second was another beef curry which was absolutely rancid as the beef was off on both occasions I complained and my complaint was taken by a young girl serving at the counter as the manager was busy this to me is unsatisfactory as it is the managers duty if a complaint is given and the manager asked for then it should be him I speak to not a young embarrassed young girl I did get a free meal for my first complaint but for my second I asked for my money back and received it without a word of apology from the said SO CALLED MANAGER. we wont be back.

The best Chinese takeaway in the area. I wouldn't go anywhere else. It's always busy - if you want home delivery plan about one hour ahead. Ordering by phone and collecting ourselves has never been a problem.

really good takeaway ,,never had a bad meal from them, owner very friendly , must be the best place for a lunch excellent value (take away only) best in area .

Best food in the area, delivery always on time if not earlier than stated. Very nice new premises also

Great meal everytime and delivery service is as when stated. Great choice of dishes....just need to try more!

We have a carry out or delivery at least once a week,food always amazing,we dont go anywhere else. We have a local that we dont use,rice paper far better.I do phone them after we have eaten to tell them we have enjoyed the meal.

After been a long loyal customer I will never step foot back in this place, after tonight's customer service. Wait 1hr 20 mins for a small,order to be delivered call to see where it is to be told they have no slip and it's not been cooked end of conversation. So I call back instead of husband and ask that they are going to cook order and deliver ASAP to be told no sorry will be another hour!!! Ask for manager who is unavailable out doing deliveries. Hang up phone and 45 secs later my door chap with my stone cold order which they had no recollection or slip for how very bizarre. Call back yet again to have a full unhelpful conversation with the assistant. Think it's time to employ people who can actually help you run your business and maybe send staff on customer service course, you might lose less customers!! Food was disgusting tonight also chips that were cold also tasty raw!!!

This isn't rice papers number, we always call the number on the menu, but we lost it so we googled the number and found this one on trip advisor, when our food arrived it was clear it wasn't rice papers. Horrible! don't call this number if you want rice paper.

Used to be nice but changed after it moved across the road, chicken is like rubber I gave gave it a few chances since then and still the same also VERY forget full when getting a delivery forget half your meal and tell you you will have to wait another hour to get the rest send after paying for it . Stay away!

Never the same , unreliable it's either good or awfull they can not make chips either burnt or undercooked !!! Young girls work hard to deal with !! , owner is reasonable man but his staff and unpredictable cooks are dreadfull shame really could be a good place I have decided not use again find another

The Rice Paper has moved across the road to larger premises, but has maintained its quality. Ordered lunch today and I believe it was sweet and spicy chicken I had. It was not spicy, but stronger than a sweet and sour and far more to my taste. I can not stress just how good the salt and chilli chicken wings are and with the lunch menu you get four in a portion, which is very generous and also a can of juice for about £5. Awesome value and if anything its just too much for one person. The chicken chow mein is also superb. Overall, a great Chinese, quick service, just beware of the new location. I have not tried the replacement so cannot comment as it may be equally as good!

We had heard about the Rice paper as being a Thai carry-out so we decided to give it a try. Service was good and the smell in the car was fantastic but the curries themselves were disappointing. In particular the green thai curry looked and tasted more like a chinese curry with extra salt.

Be advised the original Rice Paper has moved across the road to a very swish and state of the art new take away premise. I have heard of people going into what they thought to be Rice Paper which is a completely new venture with no association to Rice Paper hence perhaps the adverse review previously?? The take away has also changed telephone number so make sure you source the new contact number for Rice Paper. Ok that's the update, now the review. I recently arranged for several starters and meals for a meal with friends to be prepared prior to collection and when I called I was welcomed and promptly served with my order. The food is fantastic which all of my guests thoroughly enjoyed. If you are brave enough try the Volcano beef (my favourite) which is hot hot hot but delicious. Enjoy.

Service was polite, blonde girls a wee honey ;) Food was delicious, plenty of it and hot.Prices are around the norm but the quality is above that.Only part needing attention is a very minor hygene issue. When I visited I counted 5 people in the kitchen not wearing hair nets/hats, sort that out and your onto an A+ review!

We have used the Rice Paper for the last year and always enjoyed our meals. However it has now changed ownership. Our carry out last weekend was greasy and bland. We ended up adding salt and pepper to the curry to give it some taste!

Deciding what to do for lunch yesterday, 1st October, we opted for the Rice Paper as the lunch time menu is great value and always hits the spot. The lady on the end of the phone had a strong accent, but we got their in the end and placed our order to pick up. Always get salt and chilli wings to start and to be honest am done after these and should really eat my main course first. Got chicken chow mein and asked if they could put some curry sauce on top. Was excellent, great size portion and a can of juice to wash it down for a fiver is brilliant. Find it difficult to eat a whole meal myself so could maybe recommend sharing two meals between three, but this will ultimately mean sharing the wings. Overall a great little Chinese with an extensive menu. The lunch time special has about a dozen choices and should have something for everyone.

My family are regular visitors to Rice-paper, the takeaway is a clean and tidy well presented venue, love the fact that you can watch your food ring cooked. They have a great call and collect service or home delivery. The food is always very tasty. The portion size and cost are fantastic. Great value for money. So much so I am treating my self tonight!Really recommend this. I have tried most if the takeaways in the area, even the ones that have a sit in section, none of them come close!

Decided we hadn't had a Chinese for lunch for a while and what a great decision it was. The lunch time menu is superb value at approximately £5 for a two course with a can. I can not praise the salt and chilli wings enough and believe I could just sit and eat them all day! They are plenty filling as well. Got this with a breast of chicken curry and fried rice and lets just say there were no complaints. There are plenty of options available in Dreghorn, but I must admit as well as the New Lotus this little gem is hard to beat. I am not the most adventurous when it comes to Chinese food, but the full menu is quite expansive and even at lunch there are plenty of options on the set menu. Just watch out when the schools are back and you don't get caught in the lunch time chips and curry sauce rush!!

Good selection of Chinese and Thai for takeaway. Deliveries always within stated time and hot. Never had a bad meal from here.

I would highly recommend this take away. Alex the manager always has a smile & greets you by name. The thai food on the menu is delisious. I would recommend the salt & chilli chips also. Wouldn't go anywhere else now.

Excellent choice, cuisine and prices, friendly staff and spotless premises - what's not to like? I have visited many such establishments in the past, and I can honestly say this is the best of the best.

We regularly use the Rice Paper delivery service. The food is outstanding and is great value for money. A particular recommendation is the Chicken Tom Yam Soup which is delicate and flavoursome but which packs a big hit. The typical Chinese main courses are very good and the sweet and sour is absolutely delicious - not greasy in the slightest.If you visit this take out restaurant you can see into the kitchens and they are very clean indeed which, for me, adds to the whole experience of enjoying their delicious food.Rice Paper is a real must visit if you're looking for authentic Thai in the heart of Ayrshire.