Restaurant Rustic House in Brent

Qué lugar tan encantador. Fuimos en el desayuno y no nos decepcionó. Nos atendió una dama llamada Aurora y ella fue absolutamente fantástica. Si está buscando un lugar para sentarse afuera y disfrutar de una buena comida, no busque más. Sin duda volveremos la próxima vez que estemos en Londres.

Excellent service ! Recommend this place - food was great and the service was very good I would definitely recommend coming here

The torch is wonderful great place to come

The worst costumer service I’ve experienced. A woman by the name Safia got my pizza wrong. Wasted my time I missed my last bus because I had to wait for my pizza again which was such an inconvenience. I’ve asked her to please compensate me a garlic butter dip which she refused even though she got my order wrong. Which kind of costumer service is that? I wasn’t in the wrong I’ve been going to poppa johns for years and this is not how you treat regular costumers. Someone needs to have a word with her because she doesn’t have any clue how costumer service works. Poor behaviour.

Quiet time with only 2 other tables with diners. Perfect as we had time constraints as off to a show. Sat waiting for about 10 minutes. 2 separate large parties came in and were sat either side of us. Both tables were seen to, one even having their drinks brought out. We were still sat waiting to be acknowledged. Got up to walk out and when said we were leaving as we were fed up of waiting, just got an abrupt “Ok” response.