Rassams creamery Beeston in Broxtowe

Food is amazing but the service is very slow they need to hire more staff ,waiting time for us nearly 45 mins mostly people don't have time to sit here .

Loved the place and desserts, best in the town

Loved the desserts over here !! Thank you Aniket for the best Suggestions

found the manger to have poor people service a very angry man also spoke to a young child in a rude way never coming back here again.

We went to celebrate my sister’s birthday and the service was very poor. The waiters was very rude and racist. We bought £3 candle to surprise my sister, he just turn up out of the blue and through the cup with candle with not even giving us a hint and went away no music then after awhile turned the music on, it was disappointed experiences for us and my sister got very upset by the attitude of the waiters.

The best desert place I’ve been to so far, workers very kind, very quick food service, respectful, inside looks spotless, I recommend you guys go you won’t be let down!!!!!

A very good spot for deserts. Food is great, seevice is good. A must visit spot for desserts. They have load of options in menu

Beautiful place delicious treats. Very clean and the milkshake was lovely. Great for the kids or none drinkers.

Fabulous service by Aniket , 100% recommended

Such an amazing place, thanks to Aniket!!

The best dessert shop in beeston.thank you mr Aniket for the service

Best desserts in the town , Thank you Aniket for the best service

Aniket customer service was fabulous, we visited Rassams for the first time with our children and we had a lovely time. The desserts were delicious! We would definitely recommend.

The best service which i got ever from Aniket , 100% gonna come back !!!

My son’s favourite place. friendly staff, delicious food

Great customer service from Aniket , couldn’t ask for a much better member of staff, defo would come again

Aniket super friendly, amazing service and beautiful establishment

I ordered chocolate fudge waffle for delivery but you did not give me the vanilla icecream

orderd chocolate fudge cake. i got 1 rassam wafer, 1 flake,and 1wafer roll and the slice of cake was the size of my 2 fingers like seriously i was expecting a normal size slice like always. i got a tub of custard but what was i supposed to eat it with?? will not be ordering again

Aniket is the man to speak to when it comes to finding what you looking 💯 👌 Thanks for the great service

Love this place. Waffles are perfect. Delivery is prompt.

Lots of choice, everything was amazing. Also got 40% off. Will definitely order again.

Ordered 2 milkshakes, both of which were too thick to go up the straw! 😳 It's unfortunate because I had to bin them as I had other commitments to adhere to. Bit of a shocker from rassams as it looks like a nice place.

Great food and nice atmosphere on a Saturday afternoon. Staff really friendly!

Aniket was amazing 10/10 service

This waiter (Anikee) was such a gentleman with helping me out with my order and as I was short of some bucks he'd cover it so. I'll be giving this cafe/dessert restaurant a 5 star rating for its services food and environment P.s. The place smells of delicious cookie dough

Took my son here yesterday and had outstanding service from Aniket. Thank you for going above and beyond for my little boy, you really made his day! Will be returning and recommending to our family and friends!

Aniket served us, was really nice the service was really good the deserts came out so quick he was doing everything on his own so great speedy service Aniket!

I recently tried the Biscolata and Kinder Bueno Cookie Dough along with Wafflelicious, and they were all amazing! The Biscolata Cookie Dough was rich and biscoffy, while the Kinder Bueno Cookie Dough had the perfect blend of creamy hazelnut and crispiness. Wafflelicious was light, fluffy, and perfectly paired with sweet toppings. These treats are a must-try for any dessert lover!

Food is good, you just don't feel like eating anymore by the time it gets there 1.5 hours is way too long. I live 1.8 miles away!

Best desserts really loved it ..!! Surely will come back , Thank you Aniket !!

Absolutely delicious. Ordered the Biscoff cookie dough and the Oreo one, it was so creamy and soft. Definitely recommend!! So so yummy😍😍

Amazing desserts, very friendly staff, would definitely come back..special thanks to Aniket for making it a great experience!

We got there at 11am today when it opened to be told if we wanted waffles pancakes or crepes we would be waiting OVER 30 minutes as he had only just turned the machines on and they needed to warm up. If your opening time is 11am why would you not ensure you are prepared and ready to go at 11am for paying customers. It took ages for the guy to come over. If they're understaffed the need to get more staff or it won't be around for long. We ended up leaving and going elsewhere.

Cookie dough was good milkshake was ok and ice cream was ok but delivery and arrive was shocking, suppose to be here no later than 8:05pm still hasn’t arrived at 830pm no one called or emailed or text to let us know there was a delay not good at all, I would have ordered here again as the cookie dough was good but service completely let it down so not be ordering from here again

Absolutely amazing, tasty, well presented in sturdy packaging not affecting the quality they are aspiring to achieve. Didn't have to wait a long time at all for delivery either. Definitely going to be a new family favourite! 😍

This place is amazing. If you want a sweet treat, then this is the place to go. They have a huge range, it's all fresh, vibrant, and very tasty, with some items being made while you wait. You should see what they have. Personally, my eyes were bigger than my belly, LOL. Check out my photos for a better idea. The service here is superb, Wahab made you feel welcome with a friendly smile and a warm welcome. He was helpful, courteous, and considerate, making the whole experience top notch. We tried all sorts of things for my daughters birthday, every single item was excellent. They looked good, tasted great, and made us decide to come back for our other daughters birthday. We highly recommend them. We did look around at a few other places, but in the end, we tried this one because of the way things looked in the photos, and boy, did we make the right choice. They keep the place spotless, the floor is marble, and it looks like it's out of a palace. The chairs and seating were very comfortable, and they had charging points and plugs at each table. You can eat in or take out. Price wise, I felt they were fair, the helpings are very generous and like I said, very enjoyable. Try it, I very doubt you'll regret it.

the lotus was absolutely gorgeous and milkshake was nice and creamy

Perfection! The desserts are unreal & the ice cream vanilla is like mr whippy it’s so nice. Thankyou

Delicious! Very good quality and decently packaged. 10 minutes late but not really a big deal 8/10

Absolutely love it here , worth traveling on two trams to come . Food is to die for ,

staff were incredibly friendly, I had heard of Rassams but never been but as luck would have it we were in the area craving a milkshake so popped by and got the kinder Bueno and galaxy crumble, both delicious and hit the spot! definitely planning a sweet date night! Only issue we had was finding parking but if we weren't already in the car we could Google it and look ahead.

Wahsab has fantastic customer service !🎉

Wasahb has amazing customer service !

First time at Rassams creamery, a peaceful pleasant and clean environment, I received the best service ever from Aniket with the food that is delIcious (5 stars). Guys I recommend you to go there a juge by yourself trust me you won’t regret.

Unfortunately the good food doesn't make up for the poor service. Waiting over an hour in the restaurant for your order (despite it being scoops of ice cream). Even after 70 minutes the order was wrong Would be forgiven if it was a Friday evening or busy weekend not a sleepy Thursday after 8. To cap it off payment is taking before your food arrives (40 mins in our case) seems to be a means to keep you captive, acknowledging that otherwise you would likely walk out due to the wait. The only saving grace is Pudding factory is not too far which despite being very busy will provide a good service

We visited today and the servise was terrible . We ordered just five scoops of ice cream for sharing for 2 adults and 2 kids. The service was really slow! They brought an ice cream in one cup without any extra cups/plates to serve each of us. When we requested to get four cups to share ice cream they looked weirdly and brought the cups late. The place is really nice but the servise needs to be improved

I had booked this for my birthday but we decided to go for a visit the day before, so glad we did. Hubby and I ordered two crepes. They took a while to come bearing in mind only two other tables occupied, but that didn't matter. Nice young lady served us and showed us what to do. Anyway, I'm afraid I couldn't eat mine, it was a horrible grey colour and rubbery texture. I ate the 1 strawberry and half a banana and little tub of ice cream that came with it but not the crepe. Sorry, but cancelled the table for my birthday. Won't be coming again and it's certainly not cheap.

The customer service is about as cold as the ice cream.

Fantastic desert place. The best I have had in Nottingham. The decor was great and the service was tremendous. We met with Aniket who gave us the best customer service and made sure the team prepared our food to perfection. I will definitely be coming back again and recommending this place to some of my friends. Also take up Aniket's offer for the Monster waffle challenge.

I came with my friends and we enjoyed the desserts and the service was excellent. Aniket is one of the best staff I have ever met. He goes over and beyond to make sure you have an “out of the world” experience. Also, I love the aesthetics, 100% recommend this place ♥️

We’ve being amazingly welcomed by Aniket the manager. It’s a lovely place for delicious desserts and cozy hang out with friends. Rassams creamery is so far the best dessert place in Nottingham❤️ and Aniket is the best.

The family and I popped in on Friday evening. The place is lovely and clean and very bright. We all had drinks and a dessert. The desserts are wonderful and very tasty. Even though we only had 1 each I would recommend the whole menu to everyone! We will most certainly come back.

After months of saying that we will try Rassams, we did and it went down well. The music was a little loud, however definitely the best desserts we've had in Nottingham. The soft serve ice cream is 10/10. The portions are good, enough to share, and the quality great. Something for everyone.

The food was good, but our experience was diminished when an employee began cleaning the floor right next to us with a strong-smelling cleaner. The scent triggered my allergies, making it difficult for me to enjoy the rest of my day

Wanted to sit upstairs But Literally Got Talk out of it.. Waiter Very Rude... Couldn't Order Certain Things As Was Under Staffed.. !!!

Great ice cream sundaes, they were quick and respected us. The walls look very bright and vibrant. Excellent service

Came here today for a birthday surprise for my partner. Wahab served us and was very polite, welcoming, and professional, making the day so much better. Thank you.

The best place in the whole world the staff are absolutely the service is absolutely phenomenal great management welcoming us into the building the presentation is fantastic clean and tidy place lovely decorations exceptional food is wonderful atmosphere is quality love the place so much will always come back we love and love having you around in our town great job guys keep up the hard work (alhamdulillah) the family always love coming here thank you again guys from team b.

Loved at the place , thank you Aniket

Amazing ambiance. Excellent dessert restaurant. Our family enjoyed all what we ordered. Highly recommended.

Fantastic place!! The deserts are delicious…so many yummy options to choose from. Really clean restaurant. The staff are very helpful and friendly. The hospitality shown by Aniket the Store Manager was lovely. He made us feel so welcome and very valued as a customer. A great guy who is an asset to Rassams. We will be certainly be recommending to friends and family and will be returning very soon. All round excellent experience. Thank you and keep doing what you’re doing so very well.

Great dessert location - the dessert was yummy We were served by Aniket who went above and beyond amazing service

Rassam's Creamery is a fantastic spot for indulgent desserts! The atmosphere is cozy, and the menu is filled with delightful options. I loved the rich flavors and quality of the treats. Special thanks to Aniket for his excellent service and great customer service. His friendly demeanor made our visit even more enjoyable. Keep up the great work! Highly recommended!

I had an amazing experience here today, especially the service by Aniket. It was top-notch, and I'll definitely be returning.

This scenery in Beeston rassams creamery is beautiful firstly. And the manager Aniket is funny and welcoming, he was engaging with us and making sure we enjoyed our meal, the staff are also nice, I will definetely be back, I have to complete that monster waffle challenge that aniket was routing for in my favour. Great place.

Came here for a little treat for the little one. Aniket who works there is amazing and kept my little boy entertained.

Very nice stuff and very nice ice-cream! Highly recommend!

happy with my order , the staff are very nice , helpful ,

Wahab was lovely great desserts

Great deserts and ice creams, you can never go wrong. Aniket delivered great quick service as well. 10/10

A great experience- Aniket gave 5 star service! Would recommend

Highly recommended and staff Aniket is good and friendly smile.Great service.

Loved the place … excellent service by Aniket

We had a last minute gathering at Rassams and sat after closing. We appreciated the Wahab’s excellent customer service even after arriving late. We had an amazing time and everything we ordered came on time. Highly recommend!

We ended up being late and they sat us in and let us order. Everything was perfect and came out on time!!!

We stayed even after they closed, they were very accommodating. The food and the service was excellent. An special thank you to Wahab l, he was very helpful.

We arrived after they closed but they were nice enough to sit us down. The food and the service were excellent.

Need to have better customer service. Making other customers after me feel like they’re a priority. Real shame.

Absolutely amazing place..fantastic taste, great customer service, massive sundae portion..More than value for money. Couldn't ask for more. Highly recommended!

Good variety of desserts. Excellent playlist!

Love this place and always get excellent service, Aniket is brilliant and goes above and beyond. The banana ice cream and peanut butter stack are to die for!!

We were "potential' customers. Walked in for the first time. There were 2 tables in and 2 people waiting for a take out. And at least 7 staff. We stood at the ice cream counter for at least 15 minutes. Staff ignored us, walked past us. One stood staring at us occasionally whilst she was on her phone. Not one member of staff acknowledged us asked to help, nothing. The place was practically empty. After 15 minutes we walked out. Never to return

Place was so clean, I could sleep on the floor. Aniket does extremely well upkeeping this place and taking care of his customers. Has a big selection of Gelato and soft serve and more, I just couldn't remember everything. If you happen to see this place in Beeston, you should walk in!

Here from the States and dinned in at Rassans Creamery. Aniket provided lovely service and has a wonderful selection of gelato. Cool seating, fun music, and provides a very clean. Highly recommend to stop in for something sweet!

Great server very kind and friendly give her a raise! Idk her name but the front of house server I think

Akine was very polite and provided excellent service. He explained the order process and the food and drink was brilliant. Great place to take the kids

The staff was extremely rude and unwelcoming. Also, the cookie dough was way too sweet. I would not recommend this place to anyone.

I recently visited Rassams and had an extremely disappointing experience. From the moment I walked in, the staff were incredibly rude and unwelcoming. It felt as though I was an inconvenience to them rather than a valued customer. Their lack of basic manners and poor customer service was truly appalling. Overall, my visit to Rassams was a waste of time and money. I would not recommend this place to anyone looking for a pleasant dessert experience. Save your money and go somewhere where both the service and food are worth it.

Quick service, kind staff and great food! Would certainly recommend.

Food is very nice, quite expensive though and they didnt bring out tap water after asking 3 times. The pudding pantry is nearby and that has better service, more of a cafe vibe.

i got a £2 ice cream with my family took like 30 seconds and it was very nice

Tasty Desserts at a great price 👍

Really nice! The cookie doughs were phenomenal.

Food was very delicious and exactly as advertised. Appreciated the customer service from the staff as they helped me out when I left a chocolate mess. Very nice desert and very good prices definitely remember that student card. If you are parking, there’s parking outside the front but you need to download an app takes a couple of minutes it’s called Connect parking.

Excellent ice cream sundae! Looked exactly like the picture and delicious as well! Comfy, large space, and our server, Sara, was brilliant. Highly recommend, especially if you have a sweet tooth!

rohid was very kind and gave us our order fast.

Very helpful staff member Mo, the service was amazing. Definitely going to come again with the family!!!

Rohit was very nice and good at his job. Will visit again

On vacation from USA and looking for dessert, stopped in at Rassams. Excellent selection of desserts. It was difficult to choose as so many desserts appealed to me. I went for the flake milkshake. It was delicious, two thumbs up. I highly recommend for great dessert and friendly service.