Rasoi Indian Kitchen in Swansea

Ambiance is great, but food is not so good. Disappointing Sunday menu. Used to be the best curry around but no longer stands out. Hope they get their act back together.

The food was wonderful and the staff were great

Really good food, lovely restaurant and friendly professional staff

Service was little dealy but food was amazing. After some time I ordered online but that qulity of food wasnt happy.

Lovely food as always. Very accommodating - was busy but they found us a table despite not having booked. We had a waitress named Vishakha who was wonderful - very kind, enthusiastic and efficient. See you next month!

Beautiful resturant as always and served by a beautifully vibrant lady called vishakha. First class food and service for my birthday. To which the establisment made special for me and my family.

Lovely place to be and have diner (or food in general). Get seated in a cozy restaurant and let your tong experience the spice variation of good indian kitchen. If your not sure about any food or names there is always a nice waiter or waitress (in our case the waiter Space) who will tell you everything you need to know. We will go there again and highly recommend this restaurant!

Rasoi is our family favourite local restaurant, it suits every special occasion. There is a choice of gluten free dishes as well as vegan dishes that we appreciate. Their onion bhajis are both gluten free and vegan and very tasty too. I also love their poppadoms and chutneys, aubergine masala, chips that are all vegan. My daughter loves their cocktails. Thank you Rasoi, e are going to be back.

Went for first time with family .No one asked us if we wanted drinks we had to chase it up . We waited a long time for food which our grandson of 8 found difficult. When the food came it was really good. Shame about the service.

Great venue for any type of celebration and large enough for a large group. Food is very good, never had a bad meal here. Menu has been limited over the years but I believe this makes the dishes even better now. A must for a social gathering, birthday meal or weekend treat

Have been to the Rasoi on a number of occasions. This time, I had the Spicy mussels, which had the most flavoursome spicy sauce I've ever had. Full of flavour and just the right level of spiciness. Not being a meat eater, I find fish and shellfish dishes tend to be fairly restricted in Indian restaurants and it was a pleasure to find one of such a high standard.

See the photo of the mixed grill order. How come this could be a 18.50 GBP worth order?

The quality of the food is really nice here, been a few times now with friends and never been disappointed.

We had a great experience at Rasoi’s from the moment we arrived to the moment we left. My wife is in a wheelchair currently and the staff were very helpful towards her. The service, food and wine were all top quality - we even took a ‘doggy bag’ out to enjoy the following day as the food was plentiful. No rush service was another bonus 👍. Special shout out to Flart our attentive waiter. Definitely recommended.

Love Rasoi, the welcome, service and food is superb. Dave was really friendly as were the other staff. Can’t wait to come back again.

This is the second time that I have visited Rasoi in Pontlliw and they say; Once Bitten Twice Shy. In this case, Twice bitten, never again! First time I visited with was based on a strong recommendation from a friend. The food took an hour. The so called masala chips ordered were a runny tomato sauce on chips. When I complained about this, I was advised - with alot of humbleness - "We make this dish catered to our guests". I dont know what to make of that to be honest. As it was the first time that I had been to the restaurant, by the end of the evening, I was being billed in full instead of the "Set Menu" despite stating when ordering, We would like the Set Menu - BE WARE - "Rasoi Favorites" can also be mistaken for the Set Menu as they are highlighted in a rectangular box. You're advised to READ the menu. Staff don't know their heads from their tails. They aren't aware of any offers that are currently on going. And then I thought, you know what, maybe that first visit was a blip! I will give them another chance. Especially as it was on the way home and I had a hungry child. Not a great start when the waiter started off by missing my child and nearly sitting me down on a table for 2 instead of 3!! To try and summarise Took 20 minutes before our order was taken Waiter was not aware that there was a £1 kids meal on offer with an adult meal purchased, then turns out the meal is not inclusive of the starter or desert... its the main course only (wait for it) I requested for the kids meal to be served with the starter as the lil un was hungry and was assured it will be done 40 minutes later, still no food. When I enquired, I was told, Its being prepared. Further 10 mins go by with still nothing!! Pulled up another waiter who then came back out with the kids meal.... 4 Absolutely TINY pieces of Chicken Tikka enough to feed a Kitten!! Semi Warm! and a portion of chips. The delay was caused by? "Sir we have other orders to fulfill!" Wasnt another 10 minutes before the adults courses were served - No better. Poor quality of food!! Took 3 bites and couldnt eat anymore! Absolutely unacceptable. Complained to the manager and even he offered to pay for the poor service and quality of food! Walked out without even eating properly..... Bought McDonalds on the way! And he remembered me from the last time as well! Not what I expect from whats meant to be 4 star! Absolutely pathetic!!

Celebrated a 40th birthday, a family with multiple children. Food was lovely. Excellent service, thank you Abhi. It was a lovely sunny day and the kids really enjoyed playing outside, it meant we had a stress free celebration!

Outstanding restaurant, we were greeted by staff member called Abhi . He was amazing. He took our order and drinks and it was my husband’s birthday and he brought out a cake and candle and sang. Outstanding from our arrival to leaving the restaurant was truly amazing. Food outstanding, presentation and taste excellent. Highly recommend this one as parking and more chilled venue compare to its other locations. Superior grounds. Very happy throughout our experience and will rebook again.

We've been loyal customers for some time, always enjoying our meals and the typically excellent service. However, our recent visit was a significant letdown and has left us reconsidering our future visits. We had a reservation for four at 7 PM, booked well in advance, but upon arrival, our table was not ready. We waited for 15 minutes before being seated, which was just the beginning of a series of delays. Once seated, it took another 15 minutes for someone to take our drinks order, and an additional 10 minutes for the drinks to arrive. Despite placing our order promptly, we were left waiting over an hour and a half with no food. The confusion reached a peak when, after an hour and a half of waiting, we were told that our starters had already been served—a clear miscommunication since we had received nothing. We made it clear that we would only wait an additional 10 minutes before leaving. Unfortunately, after another 15 minutes passed without any food, we decided to leave. As we were preparing to pay for our drinks and leave, two starters were finally brought to our table. By then, it was too late, and we declined the dishes. Adding to the discomfort, there was a large group of men nearby who were loud, rude, and using inappropriate language. While we understand that controlling other customers behaviour isn't easy, it would have been appropriate for the staff to address the situation and ensure a pleasant dining environment for all guests. This experience was far below the standard we've come to expect. The excessive wait times, poor communication, and lack of a pleasant atmosphere were disappointing, especially given our positive experiences in the past. Sadly, this visit has soured our perception of the restaurant, and we're hesitant to return. We hope that this feedback is taken seriously and that improvements are made to prevent other customers from having a similarly disappointing experience.

What a great Indian restaurant, we were a party of five on Friday 26th July, staff were very friendly and professional, food was exceptional, we will definitely be back.

First time visit Excellent food great welcome staff were amazing nothing to much trouble for them Great venue Will definitely be revisiting in the very near future Well done all really enjoyed our visit Thank you again

Food wasn’t up to its usual standard butter chicken was far too hot it was like a madras strength flavour when it is usually mild my wife couldn’t eat it staff didn’t do anything about it and just smiled no offer of a new one or a refund appalling attitude so will not be returning!!

Our third visit to this lovely restaurant and we found ourselves torn by the mid week set menu against our usual choices. But the two starters were delicious as were our chosen curries for mains. Finished off with tasty cheesecakes. Great service and wonderful interior, it was a real treat while visiting friends.

Absolutely disgusting 1hr 45 mins late £45 later. Was not worth £45 disgusting never again and it was cold

Lovely food in a nice setting. Polite staff if not the most attentive. We went as a family of eight for a table booked at 7.30pm on a Saturday night. Drinks order taken quickly. We had to ask to be able to give our food order around 35/40 minutes later. The food didn't arrive until 9.30pm. There was no effort made to communicate why we had to wait as long as we did. We had to ask the young waiter for an update. Then after another half an hour we had to ask again. And again. They did give us a round of drinks on the house which is good of course, but if we hadn't have made it politely clear that the wait wasn't acceptable, we'd have got no attention. They were very apologetic and polite, and said that there was a lot of stuff backed up in the kitchen as the reason (but kept seating and serving others). When the food came we had to chase a couple of things as well as one of the complimentary drinks we were offered. The food was good. Smaller portions than you usually get, but very tasty. On balance, you'd question the value for money against the service and wait time. For the amount we spent, I probably wouldn't go back again. Others I know have been and had a different experience, so maybe never say never. Maybe it was the weekend and they were short staffed. We didn't get an adequate explanation.

We had a party of 15 last night service was OK but 3 hrs waiting from starter to main course and they delivered our food to the wrong table in turn other people started to eat and then the waiters realised there mistake then tried passing the food from one to another .disgraceful will never dine there again

Nice atmosphere, sadly menu was poor not much choice, and very very expensive, not much meat in my Tikka Massala, mostly sauce, so was left disappointed.

First time there, very attentive and helpful, will definately go back

Brilliant and friendly service. Stunning food. Will certainly be heading back.

Fantastic food, very attentive and friendly staff, excellent service and beautiful ambience. Will be visiting again.

Great food, possibly the best in the area.

Lovely meal with my daughter and grandsons. Gorgeous Curry.

We had a leaving meal for one of my colleague, there was about 10 of us all together. Service was very slow, our order wasn't taken until 45 minutes after we arrived, took a while for food to arrive as well. Food was OK, nothing special in my opinion. When it came to asking for the bill, we all wanted to pay separately for what we ordered, as some had more than others drinks etc. Unfortunately staff wouldn't allow us to pay individually and we had to work it out ourselves, which wouldn't have been a problem had our deposits been considered, however upon realising this issue, when asked (after paying) if we could have our deposits back, staff refused and told us to sort it out between us. Very dissapointing. Prices were very high, my glass of wine was £8.70 which I find is extortionate. I won't be going back anytime soon. And the party that I was with all said the same. It felt like they conned us out of £50.

Visited yesterday evening with friends and we were all impressed with not only the delicious food but the service which was so efficient and friendly. The restaurant has such a great ambiance and we loved the decor. Will definitely be going back.

Had the pleasure of dining here tonight and I must say it was delightful. Customer service was top notch. Our waiter was on point. Food was amazing and very good value for money with 2 courses at £16.99! Bargain! Atmosphere was fab with many people enjoying the evening with family and friends. Restaurant was very modern with Indian touches. Seating extremely comfortable. This will now be our go to Indian from now on!

We didn't have a reservation, but a table was available and we were seated after a short wait. The staff were very friendly and accommodating, and everything was perfect.

Lovely food, great service and atmosphere if you like Indian food then this is the place to go

Twice I’ve been to Rasoi, first time I went I ordered a Pathia although what was served was NOT a Pathia! Second time we arrived adhoc and were told they could accommodate us but it would be a 10 minute wait. No problem, drinks purchased, menu perused, choices made….. nearly an hour later and nursing a pint we left. Ok so we didn’t book but it didn’t seem to matter at time of arrival and we did ask if they could fit us in. My advice, don’t bother, go somewhere else.

We went to the Rasoi indian Sa4 restaurant ,They asked us to wait and we waited for an hour afterwards they came and told us only they have valentines menu only. Unfortunately, we didn't drink any alcohol drinks. So we can't go that menu .I'm very disappointed and went with three kids .kids were crying because they didn't get any food .they planned their kids' menus for dinner.we left after hour and 30 min, without eating.

I really had bad experience on Valentine’s Day because after I waited for more than hours they mentioned they can only serve valentine day menu which is I feel ridiculous first time. I been there so many times before I never experienced this I feel very bad becuase my day ruined for the Valentine’s Day.

I attended here with a large party. Celebratory family gathering. Overall a very poor experience. Service was slow, clearly understaffed, slow to bring drinks to table, missed items off order. Food served to table disjointed, and therefore part of meal was cold by the time rest of the meal arrived (after reminding staff). Food was bland considering the pricing of a high end Indian restaurant. Coffee for dessert so weak it tasted like milk. We had a 20% discount voucher, we were told we could use it for the party. When we went to pay it could not be used because one person of the party had a set meal deal. Why not tell us that at the start, that the whole voucher could not be used for that reason, or just not knock 20% off everything but that meal. Overall, I would not recommend this place, every time I have attended personally in a group more than 6 people– service is extremely slow, food is mixed, order is often wrong, and I often get the feel that the owners literally just care about sucking as many £s out of you as possible, and not caring about the dining experience they give. Will not be coming again, and I will be encouraging my family to do the same. P.S. the same place recently would not serve a small, frail 85 year old lady a children’s meal, and made her pay for an adult meal for them to have a few mouthfuls. Shocking.

The food is mediocre 😕 as a curry house. There wasn't much choice of curry's. There was just your basic curry on the menu. The waiter's were slow to serve and a few of them didn't know the menu and kept repeating himself. There over price as well 1.10 for half a poppadom, we bought chutney tray and there was no lime pickle so we ask foe some and we got charged for.

Masala chips.... are potatoes with tomato sauce. According to the chef: "Designed for the people around" 😱 Shocking! Told would get 6 lamb chops... got 5... and charged 22 quid!! Yep...overpriced!! Poor service... and when I complained, got made to feel like a liar! Nope! Not returning to this place again!

Been to many Indian restaurants it’s our favourite food when me and my partner treat ourselves and we go here often for the best service, good staff, good music, the food is perfect every time only place I go that isn’t a disappointment swansea restaurant is exactly the same PERFECT!!!

normally such good service but really bad on this occasion. I had a text at 19:10 saying my food was ready for collection. I arrived at the restaurant at 19:15. The man at the door asked me if I was there for a takeaway, I replied yes and he asked me to take a seat. I patiently waited for 15 minutes until the same man came back to me and finally asked for my name for the collection, which I gave him. when I got home my curry was lukewarm and my rice and chips were cold. awful.

Nice curry but the portions are less than 2/3 size of other curry houses.

Hi Just returned from Rasoi in PontliwArrived at5.30 and given seat near door very cold.After asking we were reseated no problem.The place is very cold and our meal was eaten with coats on for most of the time.Previos reviews have mentioned this so no effort has been made to put this right. Paying good money to sit in a freezing restaurant is not good. We were not served our meal for nearly 50 minutes after we arrived very slow service. Staff were polite and apologetic when we asked about the service. The curry was fine when it arrived if a little salty Overall not a happy experience.

Limited menu but the food was nice. Soft drinks were extremely expensive. Unfortunately, it was freezing cold in the restaurant so we kept our coats on.... like many other diners. When asked if the heating on, we were told yes! A return visit is unlikely.

Lovely little lunch here, staff were so attentive and they couldn't do enough for you. Service was quick and most of all, the food was delicious. Gave us 20% off our next visit in way of a personalised Christmas card.

Accepting tables of new customers and no staff to manage the numbers. Food was mediocre but the price is a premium. The chicken tasted like it was reheated.

First in last served party of 6, food ok lots of drink pushing and chutney tray, trying to get more cash off you not as good as SA1

Lovely night ,excellent service and food

Absolutely rubbish 2.5 hrs waitimg for food and still nothing got up and left in the end

Upon entering, we received a warm welcome from the front desk. Service was quick and cheerful and our waitress, Sara, was fantastic and accommodating. The food was delicious and we will definitely come back.

Can't fault the food, but this is the third time we have had to query the bill..

Excellent service and first class meal…. as always. Highly recommended. Although it was quite busy, the restaurant has been set out in a way to give everyone a personal space . Also great when we go as a family of 15.

I had a worst food of my life here in Rasoi.... I ask them to make Indian style curry with bit spicy, they gave me sweet curry and adding chilli powder into it, I ask them to get better one they added more and more chilli powder in the curry... This is the worst restaurant I have ever seen in my life. I got sick with this food. I recommend everyone not go this restaurant ever.....

Lovely layout and clean relaxed environment, food was plenty full but menu limited, staff friendly but a little over attentive at the table, the numerous staff approached the table more than the annoying little fly.

We use Razoi as our Indian take out of choice. Sadly today the food quality wasn't as good as usual. The naan bread was flat, fatty and lacked flavour. The byriani sauce portion was smaller than usual, and overall the experience was lacking. It's disappointing as usually it is lovely. Maybe it's time to look for somewhere new

Waiting for 30mins after collection time

Lovely food ( limited choice though ) , staff excellent but service a little slow . Prices on the upper side of average but surroundings comfortable and more ‘luxurious’ for this restaurant type . I would definitely go again .

We visited the restaurant on a Tuesday evening and they were short of staff but the whole evening was fantastic the food was outstanding and the two waiters were amazing they were polite, attentive and not overbearing like some staff can be Cezary and Omkaur were a delight. We would definitely be going back and would definitely recommend it to anyone who hadn’t tried it

We were offered drinks on arrival whilst waiting for our table to be prepared which was a nice welcome. We ordered starters and mains which were all amazing however our mains took a little while to be served however it was a Saturday night which is understandable. The waiter also apologised for the wait but the food was well worth it! It is quite pricey but the food is of great standard. Will definitely return again.

We drove over half an hour to Rasoi kitchen. Unfortunately, we received the complete wrong order and were missing items of our own. Very disappointed

Completely messed up our order. We were given an entire different order to ours, and were missing items. We had driven 30+ mins to get the food so are very disappointed.

Food are not good no taste Too much oil in the carry I have food there before it was good that’s why I want there again

A very spacious and smart restaurant. The service was great and food delicious. This was a recce for a family party booked later in the year.

Excellent staff and foods are delicious and very high standard and decoration very good ample car park

We have just had a meal here for my mum and dad's wedding anniversary and we have thoroughly enjoyed. We received a glass of complimentary champagne first, for the anniversary, and the food was exceptional! The service was wonderful, very friendly staff. Thank you all for a lovely evening ❤️

I went with my family and children. We hadn’t booked as it was a last minute decision but the staff didn’t mind that we hadn’t booked, even though they were busy. They were all extremely helpful and friendly. Food was absolutely delicious! Large portions and very tasty. Our waiter was Cezary who was very kind and attentive. We will definitely return!

We normally order take away from this restaurant, first time dine in, the service from Kasia was excellent. Welcoming & keep checking us if everything’s ok. Food was delicious and fresh, will definitely be back again.

Ate here as a table of 4 , all of us had the set menu . You expect the set menu portions to be smaller but they were very generous. Every thing tasted beautiful and was hot when it came out . One small criticism about the onion bhaji starter that was a bit dry, but tasted nice. The staff were great , ultra polite and professional. Great place try it , you wont be disappointed.

Food was outstanding, fresh and tasty. Service was impeccable. Servers are very friendly, polite, informative and atmosphere is fantastic. Highly recommend. What a lovely treat

Our waiter Cezary provided a warm welcoming experience regularly checking up on our table to make sure everything was okay and that we were happy with our food and drinks which was greatly appreciated.

Where do I begin, I’ve never came across a disorganised restaurant until I came to Rasoi. The service was nonexistent, took forever for the food to arrive. The portion of steam rice for the party we booked did not cover everyone, it seemed like they were scared of running out of rice… the whole experience was a disappointment.

Had really high expectations and was unfortunately disappointed. Definitely not suited for hosting large parties even with a preorder and dining off peak times. Was sat waiting with only curries for over 20mins before our side of the table had any rice to eat our mains with! Really took away from the experience and management did not make any effort to remedy our situation.

Rude operations manager. Overcharged, small portions and slow service. Will not be returning here

Was terrible from start to finish, attended large party which they were not prepared for, food came out staggering, rice portions were so small and the pilau rice was off and still argued it wasn’t with three Indian head chefs at the table who were all saying it’s off and charged. The restaurant itself is pretty but that’s about it.

Went to the Rasoi for dinner with three friends. It was a Tuesday evening but the place was still enjoyably busy - always a good sign. We all commented on how nice the ambience is, it's not just one big echoey room, the dividers and sectioning make it feel more cosy. Zac was our waiter and he couldn't have done more to help us enjoy our evening. He was available when we wanted him but we never felt rushed. Three out of four of us had the chicken tikka shaslik and we were glad we did. I use a mobility aid and had no problems. There is slight lip coming off the car park but after that it is totally flat and very spacious with plenty of space for manoeuvre and even to stash the chair if you want to transfer to a seat.

Large party on Sunday. Quite busy so service was affected a little as part of order was forgotten. Chick madras -2 guests both - plenty of chicken and hot but no taste and too salty. Chick korma - plenty of chicken but too runny. Other guests meals were nice.

Not a very authentic Indian restaurant, all the dishes seemed a bit mild and like they had been suited to the British pallet. Despite this the food was nice and well done. Service was subpar, seemed overstretched as it got very busy.

Zac was absolutely amazing! Top service , brilliant waiter who was so polite, helpful and seemed to enjoy his job! Well done Zac, lucky to have you as part of their business

Our first visit to Rasoi. Excellent food, staff, service and surroundings. Loved the kind gesture from the team of a bottle of bubbly for our anniversary.

Called in having driven past many times. Extremely impressive venue and very warm welcome from staff. Food was fresh and tasty. Service from Zac was knowledgeable, friendly and efficient. Will be back!

Had Sunday lunch to celebrate my wife's birthday. As usual first class food and good service from Space & Arthur. The lunch menu ( £14.95 for 2 courses) has good and varied choices but the full a la carte menu is available for greater choice....

Best Indian around Great food as usual our waiter zac was superb 👍 Great starters as normal beautiful biryani. And loaded fries were stunning

Food was beautiful ,Zack our waiter was very knowledgable about gluten in the dishes and anything he didn’t know he asked and came back to us , made my experience a lot easier , can’t praise him enough

What a lovely place.its very big inside but still managed to maintain a cosy relaxed atmosphere. The staff were very welcoming ,especially out waiter piotr who was so helpful,polite and friendly,a credit to the place. The food was amazing ,very tasty,well presented and full of flavour . I would definitely recommend.

Excellent food and service, lovely staff- Piotr was very helpful. Would highly recommend to all. Enjoyed x

Terrible chutney tray,appalling service,sat waiting for over half hour when the resteraunt was empty at 9 30pm,4 members of staff standing talking and nobody took our order so paid for what we had walked out hungry.

Wonderful place, it's very big but still retains a relaxed cosy atmosphere. The staff were amazing especially our waiter piotr,who was attentive ,helpful and friendly. The food was very flavourful and quick to arrive.would definitely return.

we went for a meal on friday 21st july, food was delicious and service was excellent. Our waiter piotr stepien was very friendly and attentive and will definitely be back again

On arrival we were told our booking was ½ hour before the time we booked fir and promptly told we only an 1 ½ hour left of our time slot. Young guy was abrupt and told us he can only go by the booking system, once the other couple arrived with proof of booking time was he then prepared to accommodate us. We ordered drinks which they messed up, changed an item on the sharing bread and guess what that was not done. Food was lovely and server's were pleasant. The after food shorts we copies and in the original bottles to make it look as if they were selling originals, which is against trading standards. Don't think we'll be rushing back any time soon

Expensive for very little amount of food given, nice service and atmosphere though.

The food and service at Rasoi is spot on. Been a couple times and will go back many more. A firm favourite! Thank you!

We've been going to Rasoi for about three years now and have never been let down. The food is always so filing and bursting with flavour; service is always wonderful too. Pitor served us today and was nothing short of exemplary, extremely friendly, courteous, and...

Food not great for price at all, very disappointing. Rice was lovely but curry dishes were too sweet and chips were soggy.

18th birthday meal out. Food was absolutely spot on....nicest chips and pappodums I have had for a very long time. Curry, rice and breads also fantastic. There was plenty of choice on the menu although a dish of the day might be a way of...

Excellent food, it was our second time going. Definitely worth the drive. The service is also second to none by everyone. Thank you to Antrisksh also

Just a quick review of the Rasoi Indian Kitchen.We were there celebrating my Birthday. The food was absolutely delicious with everyone enjoying their meal. The staff are really attentive and Cezary was exceptional. Considering it was a Wednesday evening it was really busy. I can...