Raphael's in Havering

Worst restaurant I've been to in the Romford and Gidea park area. I've never seen a restaurant so unorganised and disgusting. Food expensive and portions are small. place was near enough empty when I went and I now I know why. Reviews are misleading as there was nothing fantastic about the place. Spend your money elsewhere.

Great views overlooking the lake. Nice food, friendly service, and dog friendly too! Will definitely visit again soon!

Great food and outstanding hospitality by Chef Megha. We visited with our family and had a sumptuous meal. Peaceful meal with beautiful garden views.

Lovely selection of food. Fresh and vibrant. Lovely welcoming staff. They gave us good suggestions and advice. 6 family members for a birthday celebration, we all had something different, 3 courses each and every plate was cleared. The menu changes often and now it’ll be open on Christmas Day and we are tempted to forego the Turkey at home. Will recommend to others and come back for another visit soon. A really lovely evening, overlooking the duck pond. Bright and airy, soft background music.

Tj, Ariana, Amy, Merlin, Aury and Megha were patient and great to us! My Thai red curry was good annd a decent portion. I also enjoyed the curry. The calamari starter was too oily for me.

We had table on the terrace as requested. Five ladies for lunch. We all chose something different from the menu and every dish was excellent. Lovely house rose wine, soft drinks and coffees The staff were fab, not breathing down your neck but around if we needed anything. We would all recommend this restaurant and will all return again soon.

Amazing spot, amazing stuff Everything was super delicious and we felt very welcomed by the lovely boss. For sure will come back

We recently hired Crem Kitchen for our wedding reception and it was one of the best decisions we made. The food was nothing short of extraordinary. Each dish was a culinary masterpiece, bursting with flavor and presented with elegance. Our guests couldn't stop raving about the diverse menu, which catered to all tastes and preferences. Equally impressive was the staff. Megha and her team were incredibly welcoming and their professionalism and warmth added a personal touch that made our celebration even more memorable. The team's attention to detail and willingness to go above and beyond truly stood out. They seamlessly coordinated everything, allowing us to relax and fully enjoy our special day. Cream kitchen exceeded all our expectations, making our wedding day perfect. We highly recommend them to anyone looking for exceptional food and outstanding service.

Perfect location for private dining for friends 60th food was gorgeous, impeccable service and lovely location - would highly recommend

Visited Saturday lunchtime.Very relaxed venue with good service, not at all rushed. We all enjoyed our food and glad we tried it. Look forward to another visit!

A catch up with my Swedish business partner. Started with an excellent traditional Margarita. Then on to some really excellent food. King prawns in an amazing sauce followed by Lamb Ragu and a lemon tart with vanilla ice cream for desert. Wasn’t going to drink but got carried away. A bottle of Red Wine, a nice whiskey and the finished with a Camden Hells. Had to call for my wife and daughter to drive us both back to hotel and home.

We visited this restaurant for a surprise 40th birthday party. In total there was about 30 of us. My family were the first to arrive and from the moment we walked in to the moment we left the staff were nothing but rude. The lady saw us to our table which was in an outdoor conservatory area which was absolutely freezing. There was two heaters, but they could only get one working. So it was a cold evening. No one came over whilst we waited for everyone to arrive to ask for drinks. When we did order drinks from the bar, again the staff were rude and had no clue what was going on. One lady started serving us, and then got distracted and done something else. You also pay a service charge on drinks which for the service we received I don’t think is acceptable. Dinner arrived all at different times. My dad had finished his dinner before mine had even been delivered to me. I may of understood if they were busy, but we were the only table in the restaurant. The only good thing I can say is the food was nice. However it took so long that most people left after mains and didn’t get the dessert that was included on the set menu Unfortunately I wouldn’t come back here

We attended Crem for a wedding reception. We were given the back all glass room (which has blinds to conceal on request)! Let me tell you, the venue location, the interior plus the staff here made my best friends wedding absolutely magical. We took advantage of the entire menu. All good was cooked with so much flavour and care. The meats tender, the vegetarian meals absolutely devine. Of course the bar was fully stocked too. They allowed us to party without disturbing the main guess. Truly was amazing. I wish I could remember the owners name. She was a lovely woman who always made sure that we weee ok and whether we needed anything else. She also spoke to us about her journey in creating such a great restaurant. I highly recommend families, couples, friends and anyone who wants to work from home but in a. Different setting to go here! When we had the children around at the beginning, she took them aside and played with them as well as give them a tablet to entertain them. They absolutely loved her and gave her loads of hugs. If I could give 10 stars, I would!

A fabulous food experience - fresh and pure - absolutely delicious. Just the right amount of attention from the staff.

We would of rated a lot higher but the manager (megha) needs to learn how to treat her staff in front of customers and in general the way she spoke to them was disgusting and if I’m honest the service from them was lovely and we had no complaints such a shame for those young waiters and waitress and the customers to witness

Awful manager, has the worst customer service skills I’ve ever come across she was putting blame on staff members who had nothing to do with it they were all 16 and the way she spoke to them during our time at the restaurant was unbelievable. The food was awful and overpriced would not recommend menu is awful all over the place.

Most awful experience I have ever encountered. Service was incredibly slow considering how empty the restaurant was. Gave it the benefit of the doubt but things just got worse. Firstly a potato salad was served with no potatoes…. Ordered a rump steak which 20 minutes later we were told by the manager she had removed from the menu as it had received several bad reviews. Asked if they would price match as the next option was an additional £12. This was when the manager decided it was acceptable behaviour to raise her voice and cause a scene in front of the whole restaurant. After declining to pay the full bill for our starters as there were many issues. She asked her 16 year old member of staff to lock the whole restaurant in and call the police. Very dramatic and was absolutely disgusting. AVOID AT ALL COSTS. VILE MANAGEMENT.

Oh wow, what amazing food and service, can't fault anything. The Thai vegan curry was the best I've had in years. The park and lake view was beautiful. Words can't describe how good everything was my humble Thank you to the chef's and staff for making our day out so amazing, I will most definitely be coming back. ❤️

A fantastic venue, with great staff, great service and an excellent variety of food. We visited for our 38th anniversary, and the evening was one of the best meals out we've ever had. The staff were very friendly, and went out of their way to make the evening special for us. Megha really knows her craft, and blends flavours to create a wonderful, innovative menu. Such a welcome change from the usual range available around the area! Highly recommended, especially if you're looking for something different.

Amazing very good and attentive food with great flavours and the service was excellent. Highly recommend it!

We went here several times for lunch over the course of a week when visiting family. The food is excellent and nothing really like it in the area. We tried the chat salad, the tacos, the chicken bao, the hummus, and the burger and all were excellent. The prices are a little above the average for the area but the food quality was worth it. It's a very nice setting, great after a long walk in the park. The outdoor area is completely covered so very handy if you get caught out without an umbrella! The owner is lovely and all the staff were very accommodating of us and my 6 month old.

Went with our son and his wife for dinner when visiting them last Saturday. They had been before a few times and wanted to take us. The food was delicious and fresh tasting. I had the Thai Red Curry with Fish which was lovely. To start I had the leeks which were perfectly cooked. Good to be able to sit out on the terrace, and the staff were all very friendly. Price-wise that is what I would expect to pay for food of that quality. We all really enjoyed our food and would highly recommend.

We had a lovely date night here overlooking the lake. The food was tasty and the service excellent. I thought it was a bit pricy but nonetheless we will visit again.

Visited on a Friday evening and left very please, will certainly be back. Nothing quite like this in the Romford area and I would recommend to anyone looking for a nice night out. The staff were lovely and attentive. Service was extremely efficient and food came out in good time. The restaurant is very nicely styled and really helped create a relaxing and warm atmosphere. We had a selection of starters and a chicken biryani, all extremely tasty. Bao buns are a must and the biryani was amazing, such good flavours. I feel a little harsh giving a 4 rating rather than a 5 but I'm afraid that in our opinion the desserts didn't match the high quality of the starters/mains and didn't enjoy them at all. The ice cream was pretty poor quality and the creativity you saw in the savoury dishes was missing. Don't want this review to end on a bad note so will reiterate that we had a lovely time and can't wait to come back. Thank you,

We shared a selection of the starters, rather than going for main courses (although the Sunday roasts looked really good) The Fish Tacos, and Vegan Bao Buns were excellent. The Steamed Dumplings, both vegetarian, and with lamb/leek, came with really flavoursome chili oil on the...

This is a most excellent restaurant with a wonderful ambiance and fantastic food. Highly professional staff who are most attentive and helpful. Beautiful views over the park and lake enhance the experience of this most lovely venue.

Delightful place, lovely location especially on a warm summer's evening. Food was lovely and freshly cooked. Staff very friendly and the chef said hello. Very open to putting new dishes on the menu. There was a large family there who go every Friday. Will be...

We ordered fish tacos, chicken Biryani and chicken dumplings. First we were skeptical to see if the chef can pull off our taste buds across all these different palate. Boy were we wrong!! The taste is sublime. The flavours were bursting in fish tacos. The...

wow, what can i say about this wonderful little restaurant. firstly the personal touch is what excells in this place, Megha the owner and chef goes above and beyond to appease the taste buds in a very wholesome way. The variety of cuisines from across...

It was great to be back at Crem Kitchen owned by talented chef Megha Arora and enjoy a delightful sunday afternoon. Since my previous review the restaurant has undergone a bit of redevelopment which has given a big improvement the outside dining area. The inside...

So there’s a not of places you can get good found around Romford. This place was a delight. Truly excellent food and friendly service. The Bruschetta was the standout, truly delicious

Fabulous family lunch for my husbands birthday. We live nearby and have yet to try it and we are so glad We went as the food was just Fantastic as was the service. Highly recommend and we can’t wait to go back!! Also so lovely...

Something for everyone on the menu. Friendly staff and a really nice view over the park. Definitely worth a visit if you’re in the area.

Fantastic lunch today at Crem in Raphael Park. By far the best food I have ever had in Romford. The place has a really relaxed & sophisticated vibe yet it is kid friendly. The lovely Raya entertained my 1 and 3 year old allowing me...

Never go to for a wedding reception. They prolonged the serving of food to ask make people order for more drinks to pay for. Dinner served took long for a starter, too long intervals and worst serving things intermittently.

We moved to Romford recently and found this place for me and my husband so thought we'd give it a try. The reviews online were mixed but didn't look into it that much. food was average and service was pretty slow even though it had...

Good food, nice location, nice interior and friendly staff. No complaints at all. Dont expect fine dining but exactly what you'd hope for from a local restaurant. Would happily go again.

Had another great food night in this supers restaurant on the 17/3/23 with friends. We have been here a couple of times now and the food is outstanding. Thankyou

I have been a fan of the main chef since lockdown when we discovered her excellent food via Pink Foodie takeaway (with 15+ orders in 2021 alone), and so was thrilled when we learnt she was taking up residency at Raphael’s park. As a family,...

I came in and I was shocked by the way the manager spoke to me in such a disgusting tone, the food that I was served was raw and inedible. The price does not match the quality of the food. I was also shocked to...

It was horrible! Poor customer service! Unseasoned food. My daughters kiddie meal looked like dog food.!Mould in the corner of the ceiling. Managers behaviours was just shocking, they went round begging for money complaining about the price of gas and electric.

Great service The food was very tasty A great ambience on New Year’s Eve The chef came over and spent time with us which was really nice

Great service and the food was excellent. Can honestly say for me, was the best burger I’ve ever had. The chips were also great. Starter buns were perfect and delivered perfect. The desert was good and was as good a tiramisu as I’ve had anywhere...

What an unexpected afternoon! We went for a walk through the park last week as we have 100 times before, but on this occasion we decided to stop into this restaurant, originally thinking we were just going to have a coffee to warm up. We...

I visited Raphael's by Crem on 10 December for lunch as part of a small group of six, including two children. While the food was of a high quality and it was nice to see a children's menu that expands beyond the realms of fish...

Great ambience, superb food and good service we’re visiting from Canada and found it a positive change from the local Romford restaurants

We had a friends birthday lunch. Taste of food was really good, but the potatoes with lamb were cold. However, the lamb's taste was very nice. Salmon was a bit overcooked and not nice when ordering 3 salmon dishes, 2 came with good sized pieces,but...

I recently organised my brother's wedding at Raphael’s by Raphael's by CREM Kitchen. Megha Kochhar Arora Chef Owner and her husband Charit Arora were amazing, they communicated well and we worked together to make the day wonderful. The food was as good as when we...

Went for dinner with friends. All food was tasty and freshly cooked. I had fish tacos for starters and the chicken biriyani for main, both were delicious. It's so nice to have an independent restaurant in Romford doing interesting food rather than just chain restaurants...

i haven't been here for some time now. Noticed the menu had changed and thought lets give it a go with the family. Starters were fine and tasty ok, portion sizes were debatable. Mains wasn't great. Just a mixture of flavours that I didn't really...

We visited yesterday as a couple for lunch. The restaurant is really beautiful, inside and out, there’s a lovely terrace but we opted to stay indoors! We started with a delicious margarita. I’m very fussy with cocktails and this one for perfect. We both had...

Great news that Raphael's Restaurant has added Afternoon Tea to its menu. I tried it with a friend today and it was delicious. Unlimited tea of your choice - I opted for a Ginger and Lemon herbal tea while my friend stuck to Earl Grey....

What can I say! Disappointed doesn’t even cover my first time experience at this so called ‘fine dining’ restaurant . I have nothing else to say other than I will not be coming back a second time 🤢

I do come here with my husband or as a family. Very delicious food, lovely, relaxing lake view, great service by the waitress called Tijen, other staff are helpful too. I recommend this restaurant. Definitely will visit again and again.

Visited this restaurant a week ago. Was super easy to book via the website as well as very polite on the phone when we had to postpone our reservation later in the evening. The food is to die for! Everything was cooked to perfection. The...

It gives me great pleasure to bring to you a fabulous addition to not only Havering but the Essex food scene itself. This also has the potential to be one of the best in the county. I’m referring to Raphael’s by CREM Kitchen which is...

This resturant was a delight, spending an afternoon with friends we had not seen since beginning of Covid . The setting overlooking the lake was beautiful and relaxing. The sevice was excellent, and the food exceptional.......the spices, flavour and freshness of all our meals just...

First visit since it’s become Crem Kitchen. We were impressed with the menu selection from several different cuisines. We had the fish tacos and lamb bao buns to start, followed by bone marrow burger and pork belly. All tasty and very well presented. The wine...

Excellent and good selection of food choices . Thoroughly enjoyed the service , location ( overlooking the park and pond ) as well as The dishes .Really loved the freshly made ginger ice cream and beignets- yum! . Easy to park ( just opposite )...

Visited on a bank holiday lunchtime. No reservation made. Was not busy but welcomed to a terrace table as requested. Drinks arrived quickly and lunch not too long after. The only problems that arose were when ordering additional drinks (10 mins) and further dip to...

This was our first visit to this restaurant since it changed to Crem Kitchen. The venue, food, ambiance and service were very good, we both enjoyed the food we had. We both had a starter and a main, we were too full for a dessert....

Visited Raphael's for the first time today and enjoyed it immensely! The team couldn't make you feel more welcome; the food was superb and the atmosphere would suit all groups, families and couples. I would highly recommend the experience!

I asked for a terrace table to overlook the park and to reserve it. There was a small charge to reserve it but I said I was fine with that. We had pink gin & tonic and the server was very amiable and helpful. We...

A real find! Great service and food was spot on. We’ll definitely be back! The weekday lunch menu is a winner :)

Great little restaurant, the outside is lovely, with views over the lake and park. There is an eclectic mix of food (the chick pea curry was amazing!) something for everyone. The staff were attentive, friendly and always there if you needed a top up! I...

Great new concept - really enjoyed our early Sunday dinner last week. I read about a Thai curry in reviews but was not on menu - would love to try The chips are insanely good Fish tacos and dumplings were our favourite Fantastic view of...

I took a friend to Raphael's today and we both loved our meals. We had the lunch time specials with Chicken and Mushroom Dumplings for starters. The dumplings are definitely my favourite dish there! I can recommend the Salmon Sushi now too - delicious! It...

Another fantastic visit! Food is the most fresh and flavoursome you can get in Romford. Bright my visiting family for a night out and it did not disappoint. We sat on the terrace which is lovely with a park and lake view! We shared most...

We decided to try out the Crem Kitchen for our 16th wedding anniversary. The food was incredible, customer service brilliant, and location lovely. Nice touch when the head chef came over and wished us a happy anniversary and also brought us over a gorgeous cheesecake...

Fantastic food and very nice staff and owner/chef. The food came looking quite simple but man what great flavours and taste. The manager Mohammed and the owner/Chef Megha were really friendly and we had a lovely conversation at the end of our meal. Highly recommend...

Tbh the chicken in wraps very disappointed no real flavour and for what you pay £11.95 its a disgrace the tiny amount of chicken, so all in all dont bother. I wont be going back

Just back from another delicious dinner. The food is so fresh and flavourful. There were new menus and glassware which were great updates. Same lovely waitress as before and food came even quicker. The fish tacos are a firm favourite as is the chaat salad...

Walked in to have food on an evening as the weather had been nice. Deco was lovely and staff were welcoming. Menu had been changed but sounded nice. Food that actually came out wasn’t great nor was it filing for the price charged. Cocktails were...

It was a relief to find a “different “ style of restaurant to try in Romford. My daughter was eager to go so we booked a table for lunch - it was a glorious sunny day and we ate on the patio with views over...

I am really surprised with the some of the negative comments as it feels like that they couldnt be bothered reading the new menu before booking. For us the restaurant have managed to get everything perfect whether it be food, drinks, service, location or ambience....

Totally confused menu, with a spurious selection of meals. What is this place trying to be as it’s “little bit of everything” approach just doesn’t work. My wife chose the pork belly and was served a plate of congealed fat which was just inedible. I...

We've been here a couple before, last summer to be specific, for some turkish food which was so tasty but the menu has changed. I thought we would give it a go anyway but the entire experience had been dreadful. I understand the place is...

The restaurant was closed when we arrived 5 minutes before our booked time. Had to go around the back to the staff taking in delivery. Once seated then told the kitchen had been rearranged and so no food could be served for 30 minutes. Then...

I dropped in for lunchtime coffee with a friend recently and ordered the delicious Chicken and Mushroom Dim Sum. I can definitely recommend the Dim Sum and also the jacket on chips were really tasty. Next time I will be trying one of the milkshakes...

Yes! Yes! Yes! Fantastic. I am so pleased to now have this place on my doorstep!! A modern well executed, eclectic menu - It's a proper restaurant! There is nothing like this around locally. I have moaned about the dire state of the restaurant scene...

Went for my birthday, did not realise restaurant had changed hands. Food was lovely especially chef special Thai curry and Indian chaat. The manager was very friendly. Would truly recommend. She knew it was my birthday and put happy birthday song and gave my a...

I went there for lunch with my wife, son and his girlfriend, it was my first time since Megha Arora took over and I went with an open mind on things. That was one of the best decisions that I've made this year! Myself &...

I have always ate at Rafael's, living only 300 yards away. I used to enjoy eating there when it was a Turkish restaurant and under the new owner it is even better. Over the last three weeks I have ordered the short rib-eye, the salmon...

First time visiting. In a beautiful spot over looking the pond Raphaels Park chef Megha and her team have produced a small but perfectly formed menu of bold and exciting Pan Asian and Indian flavours. Fresh food, cooked well and prepared with care. I will...

With a new menu created by Head Chef Megha Arora and the CREM Kitchen team, this place has become an undiscovered gem, offering an dining experience, missing in Romford. Megha and CREM Kitchen have developed a loyal customer base due to their Pink Foodie take...

Excellent service by Casey. Very attentive and friendly. She added to the experience. The menu was not too large but thus ensured all the food was prepared fresh. Fennel salad was very crispy and the chips were hot and the pork belly was delicious. Would...

We had some lunch at this restaurant today. We sat in a table in the terrace, the weather was lovely, you could watch people walking in the park, you could hear the sound of the fountain in the lake. The food was very good, fresh and tasty, the service was quick and the staff were very friendly. We have eaten here before but only inside, eating on the terrace in the sunshine was really good and very relaxing. I would recommend this restaurant fir lunch or dinner, and if the weather is good then experience a meal on the terrace.

We went to this restaurant with a group of friends. Very small amount of pitta bread, when the main arrived I had to look twice at my plate. One skewer of mixed shish, two small bits of onion on the skewer and a couple of pieces of chicken and lamb. When you look at the photos on their website it shows two skewers. It had one greasy bit of asparagus and one cherry tomato and this was £17 !! The staff were not that friendly and what was worse they charged 10% cover charge. Would not go back

Only found this place existed by looking up local Turkish restaurants.Beautiful setting overlooking the lake in Raphael Park.Was lucky to get an outside table and the weather was beautiful for late September.Ordered from the lunch menu and could not fault anything.Will be back really soon.

Amazing dinner with my mum, dad, and my husband. The atmosphere was great as many people were sitting outside enjoying the sunshine but we sat inside as the outside was a bit windy Ordered 2 mix grills and a few starters. Was very tasty. Service was not rushed and we enjoyed the meal. Covid19 rules were in place which made us feel more comfortable. Would definitely return

Just visited this restaurant with my children, they had their preferred lunch and when it come to mine I returned it due to the lamb being very hard Etc , they happily took this back. Offered me something else hence declined after this asked for more bread with the Humus I ordered when asking for more bread they got funny saying it was not unlimited. Even though only a few bits of bread come with the humus anyway. After this they started getting funny and as I only asked for extra bread. The service became from nice to hurried, as they bought the bill round when I haven’t even finished asking for it even adding a 10% service charge as the kids where looking forward having a desert. I would never never visit this restaurant again Due to the service after having my main sent back And asking for bread!!! Over and definitely out!!

I visited with a friend for lunch. We hadn't booked but we were able to be seated without any problems . The restaurant is following Covid precautions and there was hand sanitizer on entry and staff were wearing face coverings. There is a lovely terrace overlooking the lake and on a day with nicer weather it would be wonderful to sit there. However, due to it being windy we sat inside. The decor is modern and attractive. The waitress was pleasant and efficient. We quickly got our chosen drinks delivered to the table. We chose from the set lunch menu which was good value. I enjoyed a hummus and pitta bread starter whilst my companion had tara. The main course for both of us was lamb shish kebab accompanied by rice and salad. This was tasty and well cooked. I will definitely return for lunch on a day with better weather so i can enjoy the view from the terrace.

Friday drinks only Booked table for drinks only, waited ages to be served as diners were priority. 2 cocktails & 3 sodas cost over £25, expensive we thought.

Delicious food - ample portions, succulent meat, tasty veg and hummus, lovely wraps - friendly and competent staff, very reasonable prices: all five of us have only praise for this restaurant. Also, it was reassuring how the social distancing was handled - the tables were apart, you weren’t let in until there was enough room, sanitising gel was available: we felt very well looked after. Thank you, we’ll come again!

Fantastic spot overlooking the lake, the staff were absolutely lovely, and food, most importantly, was mouth-watering. Grill for 2 is to go for! I'll be back. Thanks guys!!!

As much as I was looking forward to the opportunity to get to this place as much I was disappointed in what I saw there ...such little starters of food I have not seen anywhere, the food was not tasty, the meat is overdried and the prices are clearly inflated.The staff is inexperienced and at least needs to be trained in the simplest things. I do not recommend this place for a family celebration with children. Be prepared for additional payments and many restrictions and eventually the atmosphere of your celebration will spoiled.

Fantastic experience, a real romantic meal with my partner by the lake. The views are amazing and the staff really friendly and helpful, getting the evening off to a great start. When the food arrived we were astonished at how good the quality was. We could not ask for more! Will be going regularly for date night from now on!

I must admit to being a big admirer Raphaels. They have spent lockdown updating and extending the restaurant. Everything else remains the same in terms of welcome, service and quality of food. Definitely recommend

Great setting here looking over the lake in raphaels park. Good food at the right price friendly helpful staff decent selection of beverages. The only thing that is slightly disappointing is the toilets aren’t connected to the restaurant and they look very much like public toilets

The venue you is very well presented and modern. The food was fantastic and the service even better. They were very accommodating for a large party, definitley be visiting Raphael’s again!