Based on 159 opinions finded in 2 websites
Based on 159 opinions finded in 2 websites
Nº 513 in 722 in Stoke-on-Trent
Opinions
Amazing food. Thank you so much.
Stephanie . 2024-12-10
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Excellent meal good time keeping very happy thank you
Jim . 2024-11-29
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Order at 18:10 and the food arrived at 19:45. My lad had fallen asleep by the time it came. The driver didn’t even apologise for the food being late.
Chloe . 2024-11-23
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Great tasty fresh food. Always hot on delivery and at a great price
Karen . 2024-11-11
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The food was not good chips were horrible my chicken was dry the lamb chops were horrible was very disappointed
Donna . 2024-11-10
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Usually order from here with no issues. Normally brilliant food, but tonight was shocking! Waited over an hour for delivery when was told 40 minutes, and nothing seems fresh! Lemon chicken bland and not crispy like usual, chicken fried rices not nice at all as well as the chips. Will consider elsewhere before coming back here again. Definitely gone down hill
Sarah Love . 2024-10-29
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Amazing quality still nice and hot and crispy! Not the cheapest but well worth it! I would definitely recommend.
Clare . 2024-10-26
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First time eating here. Ordered at the front counter you can only pay with cash. Ordered crispy chicken ball, sweet and sour, egg fried rice and curry. The chicken balls tasted of other fried food especially onions and fish. The curry was disgusting powdered packet curry no taste and bland. The sweet and sour wasn't freshly made more watery and from a can or packet. The only bit of the meal which was fresh was the egg fried rice. Seriously couldn't recommended this takeaway. Over priced and store bought low quality and cooked in the same fat as other foods.
Wayne . 2024-10-26
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Just had my first chinese from here, the staff appear pleasantly however the food is rather the opposite. The crispy chicken balls tasted as if they had been cooked in fish, i could not taste the chicken at all, after eating one I spat it out as it was so awful. The curry and sweet and sour sauce had no taste to them either. The only positive was the Egg Fried Rice which I unfortunately had to eat dry as everything else was awful. Very disappointing and would not recommend.
Eden . 2024-10-25
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Lovely food Definitely recommend
Lorraine . 2024-10-22
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Yes you’ve done it again….The food was amazing. No complaints food outstanding. Thank you for a beautiful meal. X
Karen . 2024-10-04
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delivery driver always brilliant 👏 👌
Shane . 2024-09-28
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I'm 53 yrs old & I've been coming here since my teenage years, noone can cook Asian food like these guys. No other take away comes even close.
paul . 2024-09-22
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The food was cold, and did not taste nice. I have been ordering from rainbow for years and these food didn’t taste the same as usual
Sara . 2024-09-18
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Once again food was beautiful. 5 Star service. Thank you
Karen . 2024-09-12
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we were told our order was delivered at 7.30 but it didn't arrive till 8.20 my children were hungry and tired
donna . 2024-08-31
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Not had a meal from here before, but definitely will use again! Food on time hot and really great.
Clare . 2024-08-17
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Great food. Great service. Would definitely recommend.
Karen . 2024-08-10
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BBQ ribs and Spare ribs Chicken and swee tcorn soup and chips . Everything is delicious 😋 and free prawn crackers were good Thank you 🤗
Malgorzata Stachowska . 2024-07-31
MORE AT Google
beautifully tasty, hot food. thankyou!!
Michelle . 2024-07-27
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Excellent tasty food and on time delivery
Andrew . 2024-07-27
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Ordered online for collection. Arrived early and paid in advance. 5mins later informed the item I request is not In Stock and offered alternative. Despite the alternative being less on menu not offered the difference as refund. The prawns were dry reheats, hot and sour below par and prawn toast was good be fair.
Daniel Bamford . 2024-07-14
MORE AT Google
delicious and hot. always good! thanks 😊
Michelle . 2024-07-03
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didn't get what I ordered I got noodles instead of rice
Zoe . 2024-06-12
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Was absolutely disgusting! Gave me food poising as thats why i couldnt write this review earlier, came all soggy as sauce spilt EVERYWHERE in the bag.
Isabelle . 2024-06-10
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Lovely food, delivery driver was extremely kind too.
David . 2024-06-08
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lovely food, arrived red hot. Vegetarian chow mein had a good mix of veggies, duck chow mein was delicious.
Gillian . 2024-05-26
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Ordered duck curry,they sent prawn! Delivery took well over an hour!
Zeb Nash . 2024-05-17
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Food excellence Service excellence
Jim . 2024-04-26
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really pleased with the order 10 out of 10
George . 2024-04-06
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Salt and pepper box is really good!
itzzz becky . 2024-03-25
MORE AT Google
The food was delivered cold and it took over 1 and half hours to get delivered I will not be using just again because I never get a refund or able to use the vouchers I receive Uber eats has a lot better process for refunds goodbye
Dave . 2024-03-14
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Rainbow is my regular Chinese takeaway as the food is delicious. Would recommend 100%. Sometimes it takes time to arrive, but this is expected since they’re so busy and my order is usually massive! The pork yuk shung is beautiful, as is the crispy duck.
Bec Lou . 2024-03-12
MORE AT Google
I ordered my food a hour 40 minutes before it arrived. It was ordered for the time slot of 6pm and was accepted. It then stated that the food was delivered at 6 , I had to ring the restraunt at 6:20 to ask where it was and they stated it would be another 10 minutes. No happy as ordered way in advance.
Jess . 2024-02-18
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Instead of updating their opening times, they let you order. Thus you wait for an hour and half with no idea they're not open, preparing your order or on the way with it. Instead you sit there waiting for the scran, and then get a refund. CHANGE YOUR OPENING TIMES SO PEOPLE DONT WASTE THEIR TIME ORDERING FOR A MID CHINESE TAKEWAY.
Dhanyal Fairley . 2024-02-09
MORE AT Google
Loved the food will order again strongly recommend this restaurant
Heather . 2024-02-04
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Excellent food, always hot, highly recommend 👍🏻
John . 2024-01-25
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They delivered on time the meal was very good thank you
Phyllis Hall . 2024-01-20
MORE AT Google
Never had a problem from here, food is good, always hot and on time, highly recommend.
John . 2024-01-10
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Just had the worst chicken and cashew nuts ever
Linda Mountford . 2023-12-19
MORE AT Google
The food was delivered 35 minutes late and when I contacted the restaurant they had poor service
Dave . 2023-12-16
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Best ribs in town love them get more then other Chineses places foods pukka
Darren Cash . 2023-12-09
MORE AT Google
Wrong/ missing items arrived, had to wait another 50 minutes
Amee . 2023-12-09
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Arrived hour and 15 mins after order. Chips was cold and a dish was missing. Tried call loads said line busy. Got thru eventually. Said send the missing dish still waiting hour plus for that, not recieved bed it yet. whats point everyone's s eaten disappointed after reading good reviews. I was being asked for review before I recieved any my food order.
mark . 2023-12-02
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Best Chinese by far, always on time, hot and very very flavoursome, I’ll be back.
John . 2023-11-28
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Tasty hot food, only downfall - very late delivery! 9pm a tad late when expecting at 8!
Denise . 2023-11-26
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This is my 2nd time ordering from here and it’s the best Chinese tube ever had, the food is piping hot which is a bonus because other takeaways are normally warm or even cold, the taste is 10/10. Well done Rainbow and I’ll see you again soon. 👍🏻👏🏻
John . 2023-11-21
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Delicious! Hot! Delivered on time! What more do you want! Excellent!
Denise . 2023-11-17
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First time I’ve had a takeaway that was hot and very tasty, well done Rainbow, 10/10
John . 2023-11-14
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Order Chinese food regularly yet this meal was absolutely lovely!my partner had the crispy shredded chicken with garlic and chilli and says its the best one they have had! Lovely 10/10
Jeanette . 2023-11-01
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Lovely food and delivery was great too. Definitely will be a return customer, thank you Rainbow
KATHRYN . 2023-10-29
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Food delivery hot, friendly driver. Very tasty, good amount. Our goto for Chinese for years. Highly recommend.
Bo . 2023-10-25
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We have used this takeaway for years. We will not be using ever again the service is diabolical and the food is horrendous
Chanelle Sales . 2023-10-14
MORE AT Google
Chips were over cooked duck curry meat was over cooked but veg was not cooked at all And chow main had a funny smell and had lettuce in it
stacey . 2023-10-13
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No liver which it states on the menu plus smoked bacon.
jackie . 2023-10-04
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Very tasty food, arrived hot and delivery person was friendly
Jeannine . 2023-10-01
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We waited 1 hour 50 and it was cold trying to get a refund and the Chinese place is prolonging there delivery time to think we haven't had it yet yet we have had it and it came cold
Rachel . 2023-09-30
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Been using rainbow for years never had any problems but tonight 2 hours later no food demanded a refund disappointed I want be ordering again from here
Amanda Reed . 2023-09-30
MORE AT Google
Lovely food get to eat straight away no warming up
Lesley . 2023-09-23
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Beautiful food. Will definitely be ordering again. Delivered within 25 minutes as well
Ian . 2023-09-14
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Has changed over the years of service but still gud food
Jenna Cullen . 2023-09-08
MORE AT Google
Best Chinese around the flavour is amazing always so fast and friendly
michael lawton . 2023-09-06
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Missing items... called and was told they would deliver the missing item, no apologies... not good when the item is a part of a meal... missing item arrived 30 mins after... the delivery driver apologised has he knew we were regulars and had issues last time we ordered...will not be using ever again... shame on the new owners
Carl . 2023-09-03
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Fantastic food best Chinese I’ve had in a while. Will definitely be ordering again
john . 2023-08-30
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I did leave in the notes for the delivery driver to ring when outside as I didn't want the doorbell going or knocking on the door as the dog goes crazy and wakes my child up, unfortunately that wasn't listened to. Other than that the food was fantastic. All I can say is the chicken with mushroom in black bean sauce was a tad oily and had to give it a good mix to make the sauce a bit thicker but was still nice. If the sauce was a bit thicker, it would of been absolutely spot on 👌
Gemma . 2023-08-28
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Brilliant again but still can't find where I live 😄
Shane . 2023-08-20
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Ordered online. Cancelled order for no reason. They have one customer less now
Polly . 2023-07-25
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Had a salt and pepper box,every thing was hard and over cooked,cold by time it got to us,even thr dog turnered his nose up at it very disappointed,it seem it was micro waved warmed up food,not moisture at all.
Anthony Hulme . 2023-07-18
MORE AT Google
Chicken in the kids chicken ball meal was red raw and soft and googy.. always used these I wone be ever again
Kay Brook . 2023-07-16
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I dont know what's happened iv had from rainbow for 15 years never had a bad meal ordered lastnight ribs chips fried soft noodles. ribs before always fell off the bone tonight however they were like they had been microwaved in water no taste and like boot leather could not chew them. chips were pale soggy mess and noodles tasted burnt wont be my goto again.
carol lunt . 2023-05-04
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Absolutely disgusting food this time round why on earth would I want a wet beef chow mein instead of a dry one. Their response after phoning was I should have phoned to say I wanted it dry yet time before it came dry. Never eating from here again no offer to replace it ethier. 🤢🤮🤮
William Shepherd . 2023-04-21
MORE AT Google
Very salty even tho we asked for it to be reduced shame because it spoilt an otherwise nice meal
Sara Seadon . 2023-04-12
MORE AT Google
So whats gone wrong....mixed grill...sausages like cardboard...lamb chop not cooked. ..steak no taste....a huge taste of sweetness for the whole meal...to the owners if u expect to continue look at your competitors we ordered from you tonight because most of your competion was closed......look at what your competition has to offer...simply the meal we had tonight was horrendous.....I have just read your reviews....not one reply to a negative review....do you even read them...utterly disgraceful food and service...
Nick Tunstall . 2023-04-11
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Always order from here but the last few times have been shocking the order has been wrong arrives late so food is freezing definitely won't be ordering again shame really because it use to be really nice
Naomiiee Gordon . 2023-03-14
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Chicken curry way to much curry powder in it was that strong couldnt eat it made my mouth numb... think i will reconsider ordering from here again..
Kev Hunter . 2023-02-04
MORE AT Google
Plain awful. Try going back but my order is always wrong, the price is silly for the quality of food.
Just Lozza . 2023-01-03
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Brilliant, never had a bad one in the last 15 years . Duck curry always spot on and delivery is good. Is a little bit pricey, but you get what you pay for
Jack Bettaney . 2022-12-11
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Orderd at 17.57 and it came at 19.43 after phone call. There was minimal meat in the special fried rice and the peas in it still frozen! The chicken in the chicken chow mein was slimey.
Linda Abbott . 2022-12-03
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Been a few times order wrong every time and foods edible
Sam Buckley . 2022-11-27
MORE AT Google
Good food got loads for the price I paid would recommend
A M . 2022-08-28
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Freshly made Chinese chippy chips, they were great!
mpowa101 . 2022-08-02
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Vile i wont be ordering again 🤮
Claire Bagnall . 2022-04-19
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The food was bland and tastless 2 stars because it was warm and the soup was okay
Jake Rigby . 2022-02-26
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Lovely food use on a regular basis
Carol Boyles . 2022-02-03
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Not used this place before but thought as I was driving past what the heck give it ago food was cooked well and was very tasty be warned though it is cash only over the counter you order through the just eat app
Darren Wade . 2022-01-08
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Ordered from Rainbow for the first time last night for 8 people. The food was fantastic, large portions, good service and reliable delivery. Best Chinese we have had in a long time, will definitely be using them again 😊
Sarah Taylor . 2021-11-07
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Used Rainbow loads of times having delivered and collection food always hat well cooked and flavoursome would highly recommend always on time with delivery well priced
Hellen Newton . 2021-09-12
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Mixed grill states liver....No liver Meat well lets say more bacon & sausage than anything else.....
The Boss . 2021-09-04
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Me and a friend have just ordered a mix grill and lemon chicken...DISGUSTING!!!! The chop on the mic grill had no meat but gristle..The steak was small but still chewing as it was hard to eat.WILL MOT ORDER FROM THE TAINBOW EVER AGAIN....
Mark Howell . 2021-08-28
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Love this place, I always have the Singapore fried rice and King prawns with garlic and onion. Can’t fault it super tasty 👍
Nicola Redfern . 2021-07-11
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Good food only gave a four star has last month had a bad curry no taste in it but ordered a week ago and such a difference could not fault the meal best take a way we had in ages well recommend
Tracy Naylor . 2021-06-02
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Love my Saturday night take away from here
Joan Brayford . 2021-05-08
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Really bad customer service food is always late I would recommend looking for somewhere else
Umad bro5293 . 2021-03-04
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Ordered from for years Lately been very late delivery, gone down hill Never buy from again
liam bailey . 2021-02-17
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Do NOT go here the food was freezing cold and when rang to complain the staff were rude and put the phone down on me very rude !!!
Gaye Proctor . 2021-01-22
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Order from here a lot and the food takes a long time but it’s always worth the wait. Hot and fresh tastes healthy.
clare gibson . 2021-01-01
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Just had food arrive 20 mins late was cold and tasted awful! All food hard as if reheated more than once!! Very dry and disgusted just spent £40 on what most of went in bin! Inedable!
Jodie Handy . 2020-12-03
MORE AT Google
Everything we have tried has been excellent
Ian Morgan . 2020-12-02
MORE AT Google
Amazing food fast and reliable delivery well happy with rainbow
don wallace . 2020-11-29
MORE AT Google
Always great food hot and on time
Melvina Wade . 2020-11-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1221 Opinions
Very disappointed with my recent visit here. Had to wait a very long time for our drinks,had to wait even longer for starters & then there was an even longer wait for our mains. The reason is because this restaurant prioritises online orders. Time & again Deliveroo or Ubereats people were coming in to collect orders that were all stacked up in the kitchen area. Meanwhile the people in the restaurant who had gone out if their way to come here were made to wait. Several people around us complained,nobody seemed to be happy & everyone just looked fed up with the poor service. You need to do better & whoever is managing this place needs to step up & put the people sat in the restaurant first!
239 Opinions
Another great meal here. Food freshly prepared by an excellent chef. Food yet again was delicious.