Quay House in Salford

Long wait times for food, and very limited menus options, mainly focused on grills and steaks. Ended up ordering from a takeaway. Would not advise coming here

Cold & soleless. Poor choice of beer on draught. Was going to eat here but the place was in need of decorating. for a Sunday it had only a few people in . Staying at the premier inn next door glad we haven’t booked for breakfast . Menus need updating to show gluten free options . Not impressed

Friendly staff in the restaurant, good food

out with my mummy bear for a meal first time in beefeater Manchester salford quays, unfortunately not a great first time experience but the manager 'nick' saw us ok and apologised for the inconvenience gave us a large glass of wine free. also bar staff were understaffed so not his fault the guy on the bar tonight, it seems he is doing a job ofaboit 3 people. cant fault the Food it was lovely once got to us correctly 👌

Disappointed from the start. Ordered meals only to be advised that the prawn cocktails ordered could not be produced as that had run out of the sauce needed for them. These were ordered as a main along side the fish and chips which was the other main course. I noticed that my meal of fish and chips were already on the pass when we were informed about the prawn cocktails being unavailable due to no sauce available. So my partner had to reorder. Whilst this was happening my meal was still on the pass. Lo and behold when both meals were brought to our table the mushy peas were dried up and skinned over, the chips at best were just warm. The fish was full of oil and not drained. I noticed that the person preparing the meals had previously cooked off a load of chips and had them stored in a gastro container and were not freshly cooked to each order. These are very basic skills required to provide a decent meal but not in this case. The restaurant was not busy with only a few tables occupied, so I would have thought that a lot more care and attention to detail should have been taken.

Ok not the best pub in the world but beauty location and the most amazing staff!! Big thank you to Rox for very attentive service and care, she’s a dedicated long standing member of staff and deserves praise! Thank Roz for making my afternoon much easier!

Food and service were great. Staff very friendly and nothing too much trouble. Would definitely return here. All food was served fresh and piping hot

Big spacious restaurant Great value and tasty food

Fantastic breakfast great service very friendly and felt relaxed and looked after beautifully I recommend quay house Salford to everyone many thanks from mark in Hampshire

Great pub, nice food with a fantastic view.

Really disappointed with this visit which was booked for my son's 20th birthday. Firstly, because we had booked on a match day, the evening set menu wasn't available meaning I had to pay a premium for the items we ordered. This is not advertised anywhere on the website and I'm not sure why we have to incur this extra cost because of a football match? Secondly, the football fans started to leave at 7pm (the time our table was booked for) leaving just my family party in the restaurant. This sounds perfect however....we felt so rushed! The waitress who served us was lovely and attentive however, the other waitresses were 'setting up for breakfast' at the top of their voices across an empty restaurant. Far from professional or creating a relaxing ambience to enjoy our meals. Then, at 8.45pm when our mains were being cleared away we askes for dessert menus but were told that food isn't served after 9pm and the chef's had packed up so she'd have to check.....! We did end up ordering 3 desserts to share between 6 of us because we felt rushed and in the way. Cleanliness is poor - chicken bones on the floor near a small set of stairs and the hallway to the ladies loo is in darkness and on a landing with a steep set of descending stairs, only blocked off by two dining chairs. Again, far from professional or ambient. Beefeaters used to be high quality but I wouldn't touch with a barge pole now!

Food was lovely. Service was great .Location was good

Kult sted på utsiden. Avik i åpningstider. Sur besettning. Dårlig service og hold dere unna maten da det smakte oppvarmet frossenmat.

Went in for a pre match drink for away supporters

Ordered coke with no ice. Came with ice which was changed after I pointed it out. Ordered the steak sampler (24.99) with salad instead of chips, I was told this was ok. Came with chips, didn’t want to make a fuss so thought I would just have the chips but left most of them as I struggle with oily foods . The steaks on the sampler were not good. I asked for them to be medium to well cooked. The sirloin was so thin and overcooked I couldn’t cut it with the steak knife,so that was left, the small fillet was quite nice but the rump was really bloody and as I cut into it the blood ran on the plate. That too was left. I told the waitress that I couldn’t eat it and was offered another but I had lost my appetite by then. Was never offered any kind of refund for this. Even though I had a voucher for 33% off it was a ridiculously high price to pay. Considering it is a Beefeater you would think that the steaks should be great. Will not go there again.

Very good food good Staff polite Parking needs sorting that what puts a lot off people off Maybe put barriers on get ticket so they can orthenticate it in hotel or pub would also stop parking for football ,walkers etc etc if they still want to park there charge them but not customers who eat or drink or stay other wise would be 5*

Me and my little boy come here a lot, and the staff are brilliant.. they take their time to speak to my little boy.. my little boy loves this place and always says “the chips are delicious” can’t rate this place and the staff enough always welcomed by lovely staff and the food I can honestly say I have never had a bad experience.

Was very disappointed I had fish & chips and mushy peas, my fish looked beautiful but was very dry and chewy my mushy peas hard and cold. My husband & friend had steak which was very chewy and grisly! What a let down

Very disappointed with the quality of the food, fillet steak tough, fish looked nice , but hard I will think twice about going again.

Foods ok . if you have a reward card some deals to be had

I was in Manchester for a match and I decided to book this restaurant for my family because I was here last year and really liked it but after this visit I was very disappointed. First when we went upstairs one of the girls told us to go sit at a round table and someone would be over to us to take our order. We sat for a long time before anyone came near us to see if we were ready. The guy that eventually came to us was really nice and took our order. The kitchen was fast enough doing the food but we could see all the food sitting there waiting to be brought to the customers so we had to wait a long time before the food made it to the table. When we got the food the steak was well done nearly burned on the outside and pink in the inside and the prawns and calamari was air fried or deep fried to an inch of its life. We waited so long to get it I just ate it and didn’t complain. They also forgot the chips for my daughter and when I told one of the girls she asked me did I not get them instead of saying sorry she will get them now. There was three adults and four kids and it’s not great when you have to wait so long for service with kids it just gave a bad experience to a great day.

The food and service, Had the Oscar 50th Steak, with the Krab sauce. Was amazing 10/10 Sirloin medium rear. Serivce was abit slow at first but this was for a party of 30 plus people. Overall fantasy quality and value. Date 17/11/24

Came here on a Saturday evening for a family celebration meal. We booked at table for 6:30pm, no wait and was quickly seated, and waiter came over to take our drinks order, beyond this the service was poor. It took another 20 mins for them to take our food order, which took another 30 to come. The fish I ordered was soggy, the burgers our children ordered were all burned, overdone and dry. This used to be a great venue with good food, sadly it's fallen behind in standards. I wouldn't recommend.

As of 04/11/2024 (Lunch) Taste：7️⃣ Environment：7️⃣ Seating：7️⃣ Service：3️⃣ Portion size：5️⃣ Value for money：7️⃣ *on a scale of ten Overall Score：60 / 100 Average cost per person：£14.54 💛💛💛💛💛💛💛💛💛💛 The restaurant environment is clean and comfortable, with free rump! 🩵🩵🩵🩵🩵🩵🩵🩵🩵🩵 🤙🏻8oz Rump (761 kcal) (Free) 🤙🏻Beef & Ale Pies (1128 kcal) 🤙🏻Breaded Mushrooms (422 kcal) 🤙🏻Caramel Apple Betty (391 kcal) 🤙🏻Mini Triple Chocolate Brownie (261 kcal) 🤙🏻Latte (122 kcal)

Truly shocking, if only the meal was as good as the picture on the menu. Terrible service, and well overpriced. Altogether very disappointing

Iam afraid the food was poor ( breakfast). I've been before a long time ago and was nice, I had to ask for firstly, cup, then spoons, then sweetners, by the time ide sorted my coffee my breakfast wasn't very hot.

Ample seating, especially upstairs for dining. Suitable for all age groups. Friendly and efficient service. Good food selection. Next to The Quays with pleasant views. Parking close by.

My hubby and I visited for our dinner before the Ed Byrne performance at The Lowry Having read some of the reviews I was a little concerned but needn't have been. The staff were very friendly and professional, the restaurant was spotlessly clean and the service excellent. We ordered starters which came out in a reasonable time and we both opted for steak for main courser. The fillet my husband had was a beautiful cut, cooked to perfection served with lovey sides. My ribeye was delicious, well seasoned and cooked again with delicious sides. I honestly can't fault this restaurant and wouldn't hesitate in going back if in the area again. Thanks

Been here for a 40th birthday, Tracey cooking was Amazing best iv had in a while! Lucy was the bartender what a lovely women and cheselle, Eva and naeem was amazing with us as a group! Couldn’t ask for a better team

Our first visit to this pub/restaurant. We enjoyed both our food and drinks. We sat upstairs with a good view of The Quays from our table. The staff offered great service and were friendly. We would definitely return when we return to this area.

Are waitress Cherelle this evening was brilliant polite at all times, lovely lady x

Didn't stay at hotel just had a meal on way to cinema. Good food and lovely staff

Cleaning trollies left on corridors just abandoned) . No cleaners in sight, not enough towels had to go looking for some

Great place to go for breakfast!

Beefeater at the Quays In Salford on Thur., 3/10/2024 around 6:30pm: I took my wife to have a meal at Beefeater Quay House In Salford. I asked the young lady for this offer (please see below comments taken from Beefeater website), but she said this £20 for two are for residents at the Premier Inn only! We had no choice but to order two mains with drinks & ended up with two desserts. The total cost was just below £50!! I have my MasterCard credit receipts, in case you need them. Please can you let me know of your comments? “WHAT’S ON OUR EVENING SET MENU Savour those evenings with our Brand NEW Evening Set Menu, available Monday - Saturday from 5pm (excluding bank holidays). You’ll find 2 courses plus a drink for under £20, and you can even add a third course for just £3. Bringing you fantastic food and unbeatable value with all your flame-grilled favourites for less. Fire up the feel-good and join us for exceptional value and easy family dining this season at your local Beefeater Restaurant.”

Great location not to far from Manchester airport all you can eat and drink breakfast for less than £12 you can't go wrong and brilliant service from staff.

Last visted October 2024. Well, the restaurant and bar? It was a quiet night. Serviced once there was someone at the bar. Few people came and went as there was no one servicing downside. Food? Take a look at the pic.... safe to say it looks better than it looks and that's saying something.

We had breakfast here every morning. The location is attractive, the staff is friendly and attentive, and the food is both good and inexpensive.

One star for the barman who offered us free desserts because our burgers were inedible. He agreed when he saw them. The unsmiling waitress had brought them after a very long wait and they were like tough,grey cardboard and stone cold. The replacements came within 8 mins and were warm and much better. Won't be back.

Toilets and outside area totally filthy - will NOT be going there again.

Had dinner with friends. They were going to a show, and we couldn't get the staff on, attention to pay. My friends left & I got a staff member to get a bill & she couldn't take payment. I went to walk out & pay In the premier Inn. The staff took the payment then. She wasn't very friendly about the issues. I'd think twice about eating there on a Saturday night.

I ate a steak but the music made me feel sad

Great food, quick service lovely atmosphere, my waitress (Tracy) was lovely and very accommodating can’t fault my visit at all!

Had a really good mixed grill, but the burger was nothing like shown on the menu, not good.

Steak was like a thin rubber shoe was the worst steak I’ve ever tired in my life

Never even knew it was there, but a quiet place away from the busy places on a Saturday evening

Great food, well located place, very helpful staff members,

We found this restaurant during our walk in Manchester, we ate really well and the bar boy is really adorable, we don't speak any English and he took the time to help us as much as possible with our order, thanks to him ...

Good team, quickly served, food was hot and arrived in good time. Steak was cook just right, not large portions though. Wine was good and ok price

We used to love it here but the place has changed massively! Called in a couple of weeks ago and the two lads behind the bar were great. We went in last night for food in the "restaurant" upstairs, I had booked a table online, got to the top of the stairs and waited five minutes before someone came to us, I didn't mind that what did annoy me was the three waitresses that walked past us and didn't even acknowledge we were there, I found it a little rude. When we did get seated I had to wipe food off the seat, the table was sticky, menus sticky. The toilets were a disgrace. The food wasn't great, over cooked chicken and overpriced for what it was. Service wasn't great, our waitress looked like she just didn't want to be there and wasn't very helpful. We just didn't like the vibe of the place at all. Went downstairs to get a drink, same waitress behind the bar, ordered and paid for drinks, they didn't have what I wanted (but they did upstairs) so I had a cheaper drink but had to mention a refund myself as we had already paid for a spirit they didn't have. We won't be back. Such a shame it used to be a great place.

Good buffet breakfast selection with added bonus of take away cups for a coffee/tea afterwards. Kids eat free

After a Utd game, we came here for some food. We had visited before and found the food etc. very good. But not this time. The whole place seemed to have a patina of stickiness on tables, toilets, bar counter, doors. It strongly suggested the place needed a proper cleaning and not just a wiping down. As for the food.... My burger was probably over-cooked for a customer three hours earlier and returned. I should have returned it too rather than attempt to eat it. Dry, singed and lacking any worthwhile accompaniments. My partners ribs seemed of similar vintage and were incinerated. No brownie points for the bar staff either, though one of the kitchen staff was very pleasant. Pity. With some good management this place could be very nice, given its location and space.

On my own for work. Looked after very well by Tracy, who made me feel welcomed and comfortable. I'm on a low carb diet and it was easy to find a suitable meal. Great Beefeater.

Came here for a family dinner but was informed the upstairs restaurant was closed due to short staff. Had to dine downstairs in the pub area and order yourself from the bar. Ordered a steak to be cooked medium but was cooked well done. Not a great restaurant experience. That said, I’ve been here before when the restaurant was open and food and service was excellent.

Had a lovely meal tonight. Service was fantastic.

Great service and brilliant food really enjoyed!!

Lovely food and good cocktails. Came here with a friend for a catch up. Great atmosphere and lovely staff who make you feel more than welcome

Advertised as dog friendly. Having booked a dog friendly table, I was greeted with "you can't bring that in here". I tried to explain that I was just informing them (staff behind the bar, no one on meet & greet) that I'd arrived for my booking, but was over ridden with "you can't bring that in here". Again tried to explain, "you'll have to sit outside". Fair enough, we cleaned the table. Food average. Service average. On the whole disappointed. The rest of Manchester was amazingly dog friendly.

Did not stay in hotel but went yesterday to the restaurant but tables dirty and unwiped. Staff were hardly about the place.

A sedate and calm environment. Service by Oliver, who is pretty much the ultimate in terms of being a virtually Premier League Barperson. An absolute asset!

Well cooked meals, steaks were perfectly cooked, came here couple of years ago and much improved.

On arrival for lunch we were told we could only sit downstairs as the restaurant upstairs was closed. Which was not mentioned on the website when we booked. The disappointment continued the tables were sticky and in need of a good wipe, the chairs were dirty and stained. As the kitchen is upstairs the waitress had to carry a tray containing 5 meals down the flight of stairs. Food was average. Won’t be visiting again.

Waitresses we're great couldn't do enough for us. Food was lovely, personal wouldn't got the the tomato soup again, was too tangy for my liking. If you get to sit upstairs ask for a window seat to see the lovly view of the lakes

On Sunday 28th July I went with my family and the service and the food was delicious. Big portion, tasty and quick. Today, Sunday 4th we came back and the waitress said that the chefs usually know what have gluten and what dont have it when I asked why is gravy and stuffing on the gluten free Sunday roast. It tooks 40mins until the food came and they had to make again the gluten free meal. Was 2 mini small pieces of meat on the Sunday roast when last week was 4 and very small portionin general. The chefs, specially the young one was eating, drinking, singing laud and dancing on the kitchen. I don't care if at least they know what are they doing and they make a nice food but you can notice the difference of staff from one week to another

Lovely staff especially Eva made me really nice cocktails and very friendly

Was good, saw a bloke fight a crackhead, 5 star Friday night entertainment

Stayed in Manchester this weekend and was just across from our hotel. It was empty downstairs we sat down and ordered. The chairs were disgusting and stained. We went up stairs, more lively, only 2 waitresses, who manged to drop my food on the floor, so had to wait even longer. Place is dirty, food rip off, wipe your shoes on the way out.

Fabulous service especially from Naim Food always lovely

Came to visit today after a Manchester United Stadium Tour for dinner with my 2 sons and was greeted by Naim, he was so lovely and helpful. Food was delicious and all the staff were just so kind. Thanks Naim and staff at beefeater for a great experience:)

Shockingly slow service. Food was average at best. Waited nearly an hour for a pudding!

Told I need a booking for an empty restaurant. Small piece of meat & slow

Location is fine. We wanted to eat here, but had almost nothing left on the menu. We finished our beer and left. Staff was horrible.

Great location. Meals and breakfasts are above average. Staff are friendly, polite, and efficient.

We went for a meal here whilst up in Manchester. Food, service and atmosphere was fab. Staff were lovely, friendly and assertive.

It was an okay experience. No signage to tell us to wait or order at the bar, which was staffed by only one person (strange for it being the semi finals!). Eventually after waiting for a minute we approached the bar and were told to order food at the bar when we were ready. Sat at a table that was sticky, eventually saw some staff coming downstairs and helping the person at the bar by clearing tables. Food was lovely, but no check back, felt a little disappointed by the experience, but it did the minimum of feeding and watering us.

For our party, this was sort of the battle of the breakfasts. We had breakfasted at the Harvester Salford Quays a few weeks ago and decided to try the Beefeater this time round. As far as value for money is concerned, the £10.99 for cooked breakfast as well as various continental breakfast is admirable as is the unlimited drinks however the tea bags were terrible and would not make a brew properly without resorting to using 2 bags. I should point out that neither my wife nor I like particularly strong tea as we both take it black. We found most of the food was well cooked but we found it all a little tasteless. Last but not least the poached eggs I had were hard! This is an issue I also had at Harvester so maybe everyone in Salford likes hard poached eggs. Personally I do not and I'm sure that neither Greg Wallace nor John Torode (masterchef judges) would find that acceptable. All things considered, I think Harvester won the battle.

Location and staff very good but was unfortunately let down by cleanliness husband had miss fortune to us toilet sike over floor toilet was dirty and no toilet roll. Females weren't much better dated hot water was boiling and no signs to indicate this I burnt my hand hate to think about a child. Outside seating was dirty with cigarette butt's and rubbish wouldn't take much to go out and brush up a bit

hands down the worst sunday dinner i've ever had 😂 chicken was slimey n all frozen veg/roasties. 14.00 too which i find expensive for poor quality. food is usually nice but this was awful

Rump steak and pork ribs the best. delicious 😋

Poor customer service our server is very rude,her name is Melanie not to sure but we have a breakfast this morning on this place with my friends but she is so rude. We working on hospital also her attitude is so bad she ask for what we having for breakfast she Taking orders for hot good I think she get confused because some of my friends doesn't want any egg and bake beans and we can say to her face that she is not happy to serve us,she has a really bad attitude.

Food excellent prices ok staff lovely

Perfectly cooked steak by chef Sam- hard to find that for similar when Aussie $$ double. Gravey beautiful, not too thick or too runny... Need to make thier own mayo from scratch- i know their chef could nail it....Service ok, considering we popped up late on a Sunday. Can't comment on rooms as we didn't stay here.

Very disappointed with the beefeater as despite making a booking for my parents birthday we were not allowed to eat in the restaurant as we were told not enough staff

I recently had the pleasure of dining at Beefeater Salford Quays, and I must say it was an outstanding experience. The ambiance was warm and inviting, perfect for a relaxed meal with family or friends.The highlight of our visit was undoubtedly the exceptional service provided by Jess, the manager. She was attentive, professional, and went above and beyond to ensure our dining experience was perfect. Jess's friendly demeanor and attention to detail truly made us feel welcomed and valued.The food was delicious, with a great variety of options to choose from. The steaks were cooked to perfection, and the sides were flavorful and fresh. The menu caters to all tastes, and the quality of the ingredients was evident in every bite.Overall, Beefeater Salford Quays exceeded our expectations. With excellent service led by Jess and a fantastic menu, it's a place we will definitely return to and highly recommend to others. Thank you, Jess, and the entire team for making our visit memorable!

Visited yesterday. Tired shabby decor .Ladies toilets in need of revamp, door would not lock. Food overpriced given the quality was so poor. Fish was grey , pie crusts very hard , salad swimming in dressing and the tomatoes were soft and well past their best. No avocado in the salad . The only positive was the waitress who was cheerful and pleasant. Of all the places to eat at Salford Quays we made a poor choice . Restaurants in Manchester are definitely far better than this ! Not one of the best ! Would definitely not return.

Shambles of a service, waitress had no life in her walking around like a zombie… speaking of, my zombie cocktail was missing grenadine. Food gave me food poisoning, don’t recommed.

Lovely place with friendly staff . Perfect to try a traditional English breakfast while enjoying the view of the channel.

We visited the Beefeater Quarry House twice during our stay in Manchester. Nice place to eat with friends. Suitable for both breakfast and dinner. It is also suitable to drink a few beers with friends. The food is delicious. Portions are generous. The prices are normal, acceptable. The view from the second floor is great.

Come in on match days always quick service and really friendly staff, would recommend

Called in one lunchtime, excellent meals, and a quick service. Would recommend.

We had breakfast and dinner for the 3 days we were staying at the Premier Inn next door to the Beefeater. All the staff were so very helpful and polite, friendly and with excellent customer service skills. Great choices on the menus, with good vegetarian options. Felt really welcomed and valued and never rushed.

Nice meal. Brilliant service from Eva Pity the extra mushroom instead of half a tomato didn’t materialise! ( thanks chef) Good gluten free menu

I was here for my birthday, the lovely Lucy O served us and brought out a brownie with a candle for my celebration and has been nothing but absolutely welcoming every single time we have been in. The food is always great, no complaints at all.

Eva has been awesome tonight!!! Fabulous service, really friendly and made the night!! Thanks so much. . Food was excellent and the team smashed it 😁😁😁 thanks Lucy, Sam, Tracy & Shaq 😁😁😁

Beautiful food and friendly service. The only thing I've dropped a star for is the seating was stained. The upholstery needs cleaning.

Came for breakfast with 8 members of my family Customer service could be a lot better. There was no hand wash in the toilet Food ordered took a long time before we were served. Never coming here again

We were staying at the Premier Inn next door and decided to eat here for ease as the weather was terrible. Upon arriving we were told by the lady behind the bar to go upstairs to the restaurant, only when we got upstairs the staff there told us they couldn’t seat us as they were expecting a couple of bookings (the restaurant was empty!) so we went back downstairs to the bar area. They were clearly under staffed as tables weren't cleared or wiped/cleaned. We put 2 tables together for our family of 4 and found bitten finger nails on the carpet, food stains on the wall, the light above the table had no lightbulb in and there were cobwebs in the corners of the walls. The food arrived and it wasn’t fresh. There were no staff around at this point to mention it to, so we ended up leaving without finishing our meals and without waiting for the desserts we’d ordered (for the kids off the kids menu) and definitely won’t be returning.

Typical Beefeater re menu and drinks. Unfortunately not very busy on both occasions visited. Food was OK but nothing special

A bit too unkempt for their prices, but pretty chill otherwise. Food portions are quite small.

Was super busy today and clearly understaffed but Jack Eva and Lucy did the best they could with the amount of people inside. Happy with the food everything came out hot and fresh perfect!! Would definitely recommend!