Punjabi Kitchen Express in Hounslow

I had ordered 2 rasmalai but I received only 1 . m gonna receive my refund?

Best punjabi chicken and lamb curry

Rasmalai wasn’t fresh and was sent in a used box also wasn’t packed properly it spilled while coming.

parathas were uncooked . less potatoes in the Aloo parathas .

The aloo da paratha was burnt and un cooked

The employees were very kind to the customers and there were many options on the menu with detailed descriptions on what they were. 10/10 WOULD RECCOMEND 👍👍👍

I order the food today its around £150 above some starters, pizzas, curries and we enjoy the food. The staff is really friendly and they give respect to all customers. Our whole family enjoy the food. Thanks for delicious food.

Every weekend , my husband always ordered food from you guys . There is no doubt your Punjabi food is very good and we really appreciate your hardwork . But today I’m really very disappointed. I ordered a pizza for my children and base of pizza was totally burn and my children didn’t eat even single bite they were like no mum it’s bitter . I tried to call you but nobody respond it .

Fantastic Food, amazing taste and service

Food is excellent .. service is superb by Harpreet and Pardeep kumar

What is this? I didn't receive my parcel and they updated it incorrectly. Please refund my money.

Food was really delicious, great value for money. A little too oily, but amazing nonetheless.

Amazing food and quality. Good prices.

The food is very salty, very spicey and the parathas are thick without any taste. The service was late.

Highly recommend the food is fresh and staff are really friendly and it’s really affordable

Had a few takeaways from here. They have been good and fine no issues at all. Always quick to make the food and I live nearby so I walk down and pick it up. Pizzas are good and the chicken wings too

Favourite meal butter chicken and lamb rogan Josh perfect thanks again.

Very good and too much tasty I really like and Love nice people

Since I came to uk I found this is one of the best places for food,tried chicken tikka masala,pizzas,naan many more ,they are awesome ,🙏thank you so much team for great meals😊keep it up 👌highly highly recommended 👍

Just want to say Simran the owner is really friendly and listens to customers, we were delighted to have a genuine punjabi indian take away at last. Lots of people for personal or religious reasons do not wish to have halal food,just as lots do only want halal. This take away is not halal, anyway we ordered quite a bit of food,which came piping hot excellent first time SIMRAN needs to ensure her staff follow same menu and receipe ,it seems who ever is cooking do what they want. So so disappointed last few times I purchased samosas got home and samosa tasted weird ,samosa always Been potato peas,or minced lamb. These were filled with the oily sliced peppers and onions they use to serve with chicken tikka. I mean why why do that,I just threw rest in bin. The aloo pronta I got was hardly any potato just ground ginger Raw dough on edges. Things like this puts people off so don't go back Which I want to do,but Been reluctant to. Their pizzas are the best,perfect Staff are friendly but please please management check your food is edible and give customers what they paid for and expect.

I not here to tell you food taste or quality just wanna tell take ur critic customer seriously and ans them politely if u wanna stay in business for long tarm if doing time pass let it go and ignore my review...u will keep running but ur growth will very slow

Excellent food I keep coming back. Not the restaurants fault but drivers sometime late. This one very friendly and on time.

I don’t like the behaviour of staff and never pick a call. I am very disappointed

Please close it down before someone will suffer. I ordered a kitchen wrap. Wile preparing the wrap one off the staff cut his finger with the knife. After that other stuff member continues preparing and chopping the meet for the wrap with the same knife and the same chopping board without cleaning any . After I told her what she just done she offer to make o other one. Totally disgusting. Shame

Started the tiffin service from Monday but no delivery as driver had left unexpectedly. Tiffin arrived on Tuesday but food was stale. Now come Wednesday no delivery, not answering my calls so got my husband to call and was asked to confirm the delivery address twice and then was told.... driver left unexpectedly so we cant deliver this was at 8.45pm. I'm a diabetic but why would punjabi kitchens care. there is no communication as a customer if they can't deliver you should contact and say You message and no reply but call from another number and they answer, and then give conflicting information. The comments on tiktok are switched off ... I wonder why 🤔 DO NOT ORDER THE TIFFIN SERVICE So to the response below from the owner I've been asking the cost and how to pay was told £160 and cash was fine then told "no mam we don't do try" asked for an explanation and ignored!! Happy to share communication messages with the world! As for calling and not answering and being a beg I work for the local authority and start work at 4am. Is 22.30 an acceptable time to call?? I earn a wage and would rather pay £10 a tiffin for fresh food then your £5+ for stale leftovers. As for the numbers tried them all either dont connect or not answered This is customer service complain ir leave a honest review you a beg

Ordered 4 naans, the cashier was very quick to take my payment, however was very slow on preparing the 4 naan bread, which took 37 minutes! At no stage did the staff acknowledge the delay, nor did they mention this at the time of ordering. They just ignored me until the naan was ready, after the collection they mentioned they had given me 1 extra naan bread for the delay, so I was happy to accept this as an apology. However, when I got home there was no extra naan provided as promised and I'd only received the 4 naan for which I had originally paid. Why offer a goodwill gesture, if you aren't going to follow through? Very poor service.

Food great as always but cold. Possibly no driver available so arrived 40 mins later than anticipated.

The food was quite good. Happy to go again

My previous order was declined for reasons unmown, maybe an item was unavailable? This time delivered quickly as ordered. Price a little more than some places but worth every penny. Lamb Rogan Josh, Pilau rice with a butter nan delicious. Will definitely order again!

Called me about running out of an item I had ordered, and offered 2 items as a substitute. Nice one :thumbsup:

Food is cold and test less . Not ordering again

Really nice food but the collection time was more than 10 minutes after what we had been told.

1st time order here. Very pleased. Would love to see more of your menu. Great food.

Food was Indian authentic. Food was delicious and my family really loved the food. I would order again. Thanks

Very bad experience as its too much expensive as compare to its taste and quality. Tatti food

Not the value of money served all frozen food

The garlic naan, Punjabi aloo dish and samosas were perfect. However, the Punjabi paneer dish was really horrible and I had to bin it. It tasted burnt and I could tell that the paneer was just made from packaged paneer i.e. it wasn't freshly prepared. It was hard and rubbery. I'm sorry to say this but it was the worst paneer dish I have ever tried in my whole life.

First time I tried their food from the Central Avenue restaurant. It was fantastically tasty. It’s going to be my local take away from now on. Well done guys and thank you. Regards Raj

Very bad experience. Never go here

They are really nice even serving best quality and taste to my locality

Worst !! They charge 4.20 £. For 1 fillet burger ..