Prezzos in Rochford

Food and service was extremely poor. Had to ask when the main meal was coming as we had waited such a long time. When the food arrived it was poor. My granddaughters Lasagna tasted strange, she did not eat it and I had to send my salad back, it was swimming in oil. Offered another option but when asked how long it would take told the other customers would have to be served first…..? So two hours later I left the restaurant without anything to eat. Will never go back.

Attempting to make reservation online, website refused our booking, as it said no tables available. Went anyway and discovered there were loads of tables available! Soon discovered why! The food was low quality, described as packed with ingredients (but not!). My veggie calzone was very limited on content (lots of air!)! Service was slow and the automatic service charge cheeky! Definitely a place to be avoided in future!

I was invited to this restaurant by family who are from the area, well what can say upon arrival we stood for what seemed like a lifetime to be seated, we were not greeted with any form of a smile. The menu is very limited and I struggled to choose something. On arrival the presentation was poor and taste was just as bad, def not one I will rush back to!

Terrible service. Was greeted by a clearly preoccupied staff member and then waited 20 mins to just order drinks. Ordered food when drinks arrived and waited 40 mins more for just one garlic bread which wasn’t exactly hot but edible. After a further 40 minute wait for mains we gave up and left. We did ask a staff member while we were waiting and was told “I know it’s ridiculous tonight, there’s a 40 minute delay. Two front of house have gone to the kitchen to help. Apologies” The waiting staff were run ragged, you could tell! Watched Just Eat drivers coming in and out and collecting food while we were still waiting for ours, frustrating. We don’t eat here often and now remember why!

Came here for dinner with my wife, great selection of food, staff were very accommodating to my wife’s requests to change some of the ingredients in the meal. Staff were friendly, good selection of wine too, will return.

A lovely meal with a very smiley and helpful waitress. Rhianna made sure we had everything we needed and was very patient with all our requests.

Very poor service, waited over an hour for main courses although the restaurant very quiet. Then argued about discount voucher.

I never complain but this was so bad The pizza was like a piece of cardboard And what looked like ravioli was swimming in a creamy water no flavour at all What a waste of money!!!!!!! I would rather of gone hungry These places that serve up this crap should be closed down it’s outrageous they are allowed to serve this as food and ask us to pay for it 🤬

We had such a good time here. Went as friends for a catch up and bottomless brunch. Our server Lauren E was so lovely! Staff were very friendly and on point with serving us. Would highly recommend! Good food, great atmosphere, drinks were nice. Will definitely be returning

Service amazing ...food emmm not so good , Starters bland and cold which should have been warm or hot , mains much the same...table was sticky and Napkin was marked as if been reused wouldn't return ....

Prezzo Rayleigh was a welcome addition to Rayleigh when it first opened. In more recent years the quality of the food has been in decline. I ate there a year ago and was relieved that I didn’t order my favourite dish, Carbonara, after seeing my friends being served it. It was a bowl of congealed pasta with scrambled egg stirred through it. I would have refused to accept it. They couldn’t eat it. I then heard that other friends had also had disappointing meals there. So when a different friend suggested we eat here as she had a discount, I was wary after my last experience. The restaurant was busy so I thought that was a good sign. I really wanted the lobster bisque but I thought there was too much for Prezzo to get wrong. I ordered a pizza. My friends ordered the lobster bisque and the mushroom risotto. When my pizza arrived my friends commented on the lack of toppings. Then there’s arrived. A few pieces of lobster ravioli with no bisque. My friend assumed the chef had forgotten to pour the sauce on. But the waitress returned the plate saying the bisque was on the plate. Not that it could seem with the naked eye! Very disappointing. My other friend’s risotto topped the ravioli. Her mushroom risotto was served as a bowl of grey soup. We just laughed as it look so unappealing. She stirred her ‘soup’ to find the rice and slivers of a few mushrooms. I made them wait until I finished my scantily topped pizza before I suggested ordering dessert. By this time, they were so fed up that they couldn’t face Prezzo getting that wrong too. It’s such a shame that the food in this restaurant is just so awful. We raised it with the waitress but what could she do? She spoke to the kitchen but they advised that what we received was how they served their dishes. We paid over £90 with a discount card. We tipped the waitress as it was not her fault that the food was so awful but I would have been happier for my friends to not have paid for their food. We will not be back.

We decided to give this restaurant a try dispite the recent negative reviews … We didn’t book , we walked in and thay had a table for two ( a booth ) available . The heating was cranked up , lovely and warm , the waitress Sophie was attentive and took our drink and food orders . She returned swiftly with our drinks , and soon our starters arrived , garlic bread was nice and home made , and the olives also good . The beer was good angelo poretti , never had this before . Then the mains , calzone was lovey , hot , and well cooked . My daughter had the pasta , which was also good . We was happy with the food and service . Thanks again .

Disappointing food I chose to Ignore the reviews, big mistake Starters was nothing special , garlic bread very dry , antipasto board was dull My mains consisted of 2 dry tough bits of chicken swimming in water from the cabbage and a dry microwaved potato Pizzq toppings was sparse Pasta not cooked correctly Nothing had been seasoned The only positive thing is the staff who was very friendly

Went there last night for my Grandaughters birthday.This restaurant was recommended to us, but wont be going there again. The starters were ok but the toppings were few and far between. The main coarses needed a lot to be desired. I ordered spaghetti,crab and chilli. The crab was nowhere to be found and the pasta was cold. The broth or what ever it was in the bottom of the bowl was just cold pasta water.....Completely NO flavour in this dish.The price of the house wine was criminal. All our meals were over priced and not enjoyable. None of us enjoyed the food, but it was a family night out, great company but spoilt by a sub standard meal.The only positive thing was our waitress was lovely and very attentive. If only the food was on par with the waiting staff. Very very disappointing experience.

Table for seven Saturday evening. Mistake! Took 40 minutes for half of our drinks to arrive. Polite nudge for the rest to come. Half of the ice had already melted in the glass. Add another hour plus for food! Pizzas generally ok, delighted they were moderately warm! Pasta OMG pathetic! Wife ordered chicken Al Forno and complained of it being cold. My wife never complains, so coupled with the wait its safe to say I was agitated. As my own replica Al Forno approached moments later I asked waiter if it was hot. Was told in no uncertain terms it was straight out of the oven. A meal known for its thermonuclear temperature, Al Forno, a.k.a Alan Furnace to his friends, was anything but scorchio. In my quiet rage I plunged a digit, American Pie style, into the food confident it wouldn’t melt off. I think my finger may have heated the dinner. Remarkably, adequate replacements turned up two minutes later. Proficient! We skipped dessert. I’m giving an extra star just in case they were amazing. Oh! One other thing, pasta was probably cold because it was a half sized serving. Thinking back to those science lessons on conduction, convection and radiation. In history lessons: rationing!

Out with friends from work so a group of ten. Ordered a veggie pizza with added toppings of onion (about a teaspoon), peppers and mushrooms (a lot of these but greasy and over cooked). Plate was cold. Couldn’t eat it quickly enough so food was also cold before I finished. Dessert menu small and a little uninspiring. Ordered Tiramisu which was ok. Couple of friends who ordered one of the chicken salads said the meat was a bit chewy. Pleasant service, place was almost empty. Wheelchair access might be tricky due to small steps at entrance. Car parking outside though very very limited. Main car park on road behind, Do I recommend.? Yes if you like cheese. I don’t which is why I struggled. Will I go back? Not by choice.

we was waiting almost an hour for deserters. the staff were very rude. very slow service. we ordered drinks but never received them

The restaurant had a nice ambience We were showed to our table by Alfie he was very friendly happy and attentive. The meal was great probaly the best Prezzo I've been in for a long time . I would definitely recommend, and also return .

Went there today with my wife for lunch and was told table was available but we had to pay by card so we walked out I can’t believe I am being told by someone I HAVE to pay by card when I have cash this is not a cashless society so we walked along and spent our sixty pounds at pizza express will never return to a prezzo again

Great if you like screaming kids. Good food. High prices. Enjoyable if you are not fussy about lots of screaming children.

The garlic bread starter was tiny and the pizza was bland and tasteless. The venue also lacks a decent atmosphere and felt like a school canteen. The only positive was the service, which was great. However, we are not planning to go back.

Visited on a busy Friday evening and well… all I can say is that the staff worked hard and were attentive to every need. From a tap water to our food they served it all with a smile. Our waitress was Amber and she delivered… a credit to the Prezzo name and restaurant! big credit to the chefs for the food (chefs kiss). Will be visiting again! Xo

We booked a table of 6 for a special birthday this evening and where do I start... We arrived 15 minutes before our table booking and was seated straight away. However, we were then sat for over half an hour without a single member of staff attending to us. We could see they were short staffed, but for nobody to even come over to us to apologise for the wait or let us know of any expected delay in service was just awful. Having sat at our table for over half an hour without someone even having taken an order of drinks from us we decided we were not waiting any longer and decided to grab our coats and leave as we wanted to eat before sunrise. We told the guy who seated us we were leaving just to be told "Okay no problem, thank you" which goes to show they were not even bothered in the slightest about loss of custom this evening.

All staff were lovely and the food was great. However to have 4 people serving/ behind bar on a Friday night is absurd. They were clearly run of their feet. We ordered two drinks from our waiter which was then put through on the till, however we could then see our drinks sit on the side of the bar for 15 minutes?! In the end my friend got up and got the drinks herself as we had already had our starter and didn’t want to wait any longer. Clearly management need to get more staff in as service is lacking. Thanks again to the waitor and waitress who served us, you were both very good, thank you!

Great food, excellent service ! Very very busy and just two servers, who smashed it . Love Prezzo Rayleigh - one of the best Prezzos by far

We were served by a friendly, helpful and attentive waitress. The food was lovely. We visited with a newborn baby and were seated at a nice quiet table. The staff were really helpful offering assistance with the pram when leaving the restaurant. Will definitely return.

I have visited here on many occasions, this visit will be my last.. Greeted by a guy who I thought was a member of the public! No uniform or badge to indicate he was staff. He was in a t shirt with an open denim...

I ordered a Deliveroo one Alfredo chicken pasta one garlic bread and one portion of chips garlic bread was half the size of a pitta bread. A portion of chips size for a toddler and a pasta with two tiny slivers of chicken in it...

Visited tonight to be met by a welcoming, polite and warming front of house. Staff all smiling and working in unison with the supervisors supporting words and keen eye. What a change from the normal gentleman who would greet with a disgruntled approach and attitude...

Went to Prezzo Rayleigh on 2nd February 2023 at lunchtime. Had received a Prezzo voucher as part of a Christmas present (at my request). My friend had a tuna and basil pizzette which she said was very nice, and I had sea bass with roasted...

Ex work colleagues met up for a lunch and catch up. We were all disappointed with the fact there was no lunch deal like a previous visit. We selected our meals which were certainly not cheap at £14.95 upwards. 2 of us had the pumpkin...

Excellent service, lovely food, comfortable seating, good value, no complaints at all. Worth visiting.

Chose this restaurant for a family meal to celebrate my daughter getting her first job and the location is convenient but we weren’t impressed. The only conversation we got from the maitre d if that’s what you call him was ’we only take cards, no...

Booked a table for 7pm - not busy really - we're seated by gentleman who rattled off something bout cash & card - didn't quite get what he was saying - were seated - I felt table was a not so much dirty as slightly...

Visited Prezzo Rayleigh today. The food was amazing so was the service we received from Ayana. We had a little problem using the gift voucher but the manager was so professional and nice and sorted the problem out. We can’t wait to go back there...

It was a good visit. Could've been friendlier staff at first, but we had a small hiccup and it was sorted immediately. Resturant was nice, food nice, staff were good. To be honest, it was just a good average prezzo.

Arrived on time seated straight away explained we had a two for one on mains which didn’t cause a problem was peak time but voucher was for anytime use Food came up with little delay and drinks had a dessert between us done and dusted...

Pizza was fine. Had free bottle of birthday Prosecco and the waitress was trying to do her best. Very long wait for meal. Pasta dish was really dry and alternative was provided. Something was going on which no one would explain, something to do with...

Visited on the 31st of July for a family dinner. Service was fine and helpful. The restaurant was very quiet. The smell of cigarette smoke in the restaurant was overbearing and something needs to be done about this. Staff chainsmoking on the back doorstep and...

sadly food flavour ovewhelmed with chilli spoiled the meal. the smoked salmon pizza was lovely. Staff very friendly and attentive.

The afternoon started out lovely, me and my friend had lovely drinks and was greeted nicely by the staff. We ordered our food and it came out fast, however we ordered two chicken alfredo’s one VEGAN and one normal. The waitress comes over with both...

Environment nice and clean. Plenty of space between tables. The staff were very professional and engaging. A good choice on the menu. However, comparing previous visits to both this branch and others it’s not what it use to be… Portions smaller and prices higher. Three...

Lovely food, waitress service was very good. Man at front of house bit miserable though and not keen on the way he spoke to staff. Would return.

I am no stranger to Prezzo spaghetti carbonara. I have enjoyed in at least 30 Prezzos down the years. This was my first visit to Rayleigh… (on holiday). Welcomed warmly by waitress. We appreciated her swift action when we complained about my dish… and on...

I went to Prezzo with my sister, I haven’t been there for a few years but was eager to find out if it lived up to the standard that I held it at years ago. The waitresses were friendly and quick, drinks come out shortly...

Although the waitress was efficient, from the start it was noisy, we were there an hour before our order was taken and.the another hour before the starter arrived and ages for our mains. Food was mediocre but nothing to be excited about. Alot of money...

A wonderful evening with amazing food and fantastic waiter service. We hadn’t been out for a couple of years due to the pandemic and decided to venture out finally to a nice restaurant and couldn’t fault it. The food was really good and the waiter...

Always called in here after 9pm as was always serving until 10pm…… apparently not any more.. seems to be different staff walked in restaurant still had quite a few tables full but staff looked at each other and abruptly said “ closed “…. Have spent...

Hubby and I recently moved to Rayleigh and are trying all the Restaurants and Pubs in the area . So, Prezzo was on our list as I love Italian. How disappointing it was. We ordered garlic bread with cheese and onions and the base was...

We have been Prezzo with my wife yesterday. They look after us so good . Food was so testy and manager was doing extordinay job and welcoming each customer. I really appreciate that. We will come back for sure ☺️

Had a delicious here meal tonight with my family, service was quick. Manager and his staff are very friendly too.

Nice fresh food, attentive, friendly staff and a nice dining experience.Best pizza in the town.Highly recommended.

last year i got a voucher for a 3 course meal and wine for 2. redeemed the voucher and even called prezzo to make sure it will be ok , they said yes. went to prezzo last night and the rude man who worked there...

Ordered lasagne for main course. When it arrived, it looked like a microwave meal portion swimming in a pool of washing up water. It was disgusting. I asked the waitress to take it back, which she did. On choosing an alternative dish, the waitress admitted...

Visited prezzo in Rayleigh high st on Saturday 6/11/21 and was so impressed it was like eating in a special Italian restaurant, the 2 girls that served us brodie and Marion were amazing and so friendly and helpful , we also asked them to thank...

Great night out with friends. Nine of us mostly eating something different but we all received our food at the same time. Was asked in arrival if I had any food allergies and I said cheese and was given a list of items which contain...

First time I have sampled this place and on the whole no complaints. Staff are friendly and accommodating. food was great and reasonably priced. The location is well set out and pleasing to the eye. My one and only fault is that it took over...

We recently visited Prezzo in Rayleigh, and we received fantastic service from one of the waiters, Josh Daws. The food was absolutely lovely too. Recommended. :-)

first time visiting prezzo was a pre covid buyagift voucher i got as a Christmas present for my wife that had been extended. Really warm welcome as soon as you walk in all covid protocols explained. Service was excellent very attentive without being overbearing. Set...

Excellent customer service, friendly staff and very clean, however the table we was on had a massive black sticky mark on it so we had to avoid putting anything on it. We think it could have been removed before putting customers on it or remove...

Visited Rayleigh Prezzo with friends on 17th August and had a wonderful evening. The restaurant was very busy, I don’t think they even had a spare table but the coped incredibly well. We were seated and explained that there would be a wait for good...

We went for dinner with friends mid week, Tuesday night, well from us arriving 40 minutes early 🤦🏼‍♀️ until we left I can honestly say that we had nothing but the best attention. Sadly the staff were under enormous pressure due to staff shortages. I...

I will start by saying I Normally love prezzos! They do amazing food and that shows by how busy it is whenever I go in! I just don’t know what happened this time? Visited here for my birthday meal with the family, on arrival we...

My wife and I come here quite regularly and we cannot fault the staff, food or service. The value for money is exceptional as well, well worth a visit.

The staff at prezzo, Rayleigh are incredible. They went above and beyond to give us great service and we felt extremely welcome. Food was delicious as always.

Fantastic afternoon from start to finish. Great food and wonderful service. Nothing was too much and we were particularly impressed with how the staff interacted with our children. They were made to feel welcome which doesn’t happen much anywhere else any more

Staff member was inappropriate towards underaged girls on an evening out together. Would not recommend going if a group of girls. Food was nice though.

Great service, great food and a lovely time. I still insist that the calamari is up there with the best. Big shout out to all the staff who were brilliant.

We ordered a takeaway to collect from Prezzo Rayleigh last night and it didn’t disappoint! Our family had Bolognese, Vegan Bolognese and two pizzas (including my posh pepperoni which was delicious!) food was nice and hot even after my 5min walk back in the cold...

Lunch visit, food was passable. However felt needed to write this review as the staff made the visit , absolutely so helpful , nothing was too much trouble

This place is quality. I remember it being a pub but it's been expanded and like a tardis now. Food was lovely I especially liked the meatballs. Service was great and very helpful. Will definitely be going back and be referring to friends and family.

6 friends to eat. Table booked for 7pm. Ordered all food and drink fairly quickly. Starters went well (except we had to get up and ask for cutlery). Had to ask for a jug of water 4 times. First 2 main meals came out completely wrong (not what we had ordered) The manager came over and checked what we had ordered, write it down again as the server had not written the order correctly. At approx 8.40pm finally got our mains, 1 cold, one again not what was ordered. The manager came over and offered to take those 2 meals off of the bill. The food was "okay" At 9.40 with dirty plates still in front of us we had to get up and ask for the bill as we had been left for a long time. We were initially going to have dessert but as it was almost 10pm none of us could be bothered to wait any longer. When asked they stated they only had 2 staff in the kitchen, but that didn't explain the lack of service, cutlery, 2nd drinks, water, desserts or plates not being cleared. Will not be rushing back any time soon

First day open since lockdown . Wow what a great lunch and even better as 50% of eat out to help out campaign. I obviously chose the pepperoni pizza with chilli oil and yummy it was to . My wife had the prawns with spaghetti and a tad of chilli . All served very promptly by very polite staff . Looking forward to our next visit

A visit to celebrate a birthday left us very disappointed. Amongst other dishes ordered, 4 of our party ordered the Calamari starter. This was described as softened toenails! The main course fish dish wash over cooked and dry. All in all, we felt that the food was of microwave quality. The service was slow. We had to return a bottle of wine that was ordered with other drinks as it turned up half an hour later. This might be expected with a restaurant at full capacity but it was around 80% full. For the prices charged and no vouchers available for Saturdays, this offers very poor value for money

We booked here to utilise a gift voucher we had been given for Christmas. The staff were quickly able to give us the relevant set menu, were knowledgeable about what we could order from the main menu. The food was tasty and filling. Our only criticism was that I was given the wrong order, it was quickly resolved and a new pizza cooked for me. The staff were very apologetic to me about this and dealt with it quickly. Overall a lovely meal.

fab food as always and staff are always brilliant particularly rob the new boy!!! went out of his way to come and speak to us very friendly and excellent value as always thanks kerry and john xxx

Good- Food, Service, Discounted Offers. Not so good- Noisy, Bright Lights, Tables close to each other, lack of specials.

Overall, the food was nice and we enjoyed each of the three courses we had. We were however disappointed with the service. We booked a table for two, however when we arrived and told them we had a reservation, the staff member looked confused and had to ask another member of staff where we could be seated. This made us feel quite unwelcome, if there wasn’t room for us, we shouldn’t have been able to book. When it came to the main course, I was initially given the wrong dish by the waiter. This was noticed by the staff after a couple of minutes and they came over to change it, before I mentioned it to them. On reflection, probably wouldn’t visit again. However would visit another Prezzo, as we enjoy the food.

As we had a voucher we went to Rayleigh for lunch. My husband had gluten free pasta which was cold and had to be sent back.I had a pizza which was horrible. Hardly any topping on it.About3 halved olives ,a couple of tiny spinach leaves and a tiny bit of cheese in the middle. Was completely tasteless. The staff were very nice and took it off the bill but certainly won’t be returning to Prezzo in a hurry!

Ordered a takeaway from Prezzo Rayleigh. Apart from the fact the food was stone cold, we didn’t get what we had ordered or paid for. When we got the food home the adult pizza I had ordered and paid £11 for was actually the size of a child’s pizza. I ordered the tre gusti that is supposed to come with chicken, pepperoni and pancetta, but only had pepperoni on it.

I was meeting a previous work colleague for lunch to discuss our previous holiday. I received an email from Prezzo offering a voucher so we decided to go.We both ordered their low calorie pizza which comes with a salad. It was really delicious. The food arrived promptly and the waitress was really polite and friendly.Highly recommended

Have been here many times, on evenings out with friends, and have always been very impressed.....the food and atmosphere having always been very good. However, when I took my mum here for a mid week lunch, it was like a different place....very quiet with only two other full tables.Nevertheless, I have to say that the food was just as nice as it always has been, with portion sizes substantial. Would recommend for an evening out but, due to a lack of atmosphere, would not be as keen to have lunch here again.

We had Glutten free carbonara and vegetarian pasta , carbonara was a little dry, parking in a car around the corner to get easily back to the restaurant

We decided on prezzo in Rayleigh for lunch today . The staff are very polite and took our order quickly . Our drinks arrived soon after followed by our choice of starters. My wife had the stuffed mushrooms and I had the baby squid . For mains my wife had spaghetti with prawns with a hint of chilli and I had the beetroot and lentil salad as I’m on a diet . All was really yummy as usual and even better at 50% of . Great lunch . Well done Prezzo

Pizza needs more toppings . A group of us went after work. Place was almost empty. Restaurant looks really stylish & modern. Pasta dishes were large. I felt salad selection was small & all came with dough, which you didn’t want if you were avoiding carbs.

Despite living in Rayleigh for 6 years now, this is the first time we actually tried our local Prezzo.The entrance is very low key and unimposong from the outside and this place always appeared to look empty, but when we entered we were amzed as to how big it actually was!

Great meal and great service from the team at Prezzo Rayleigh as always. Thank you and see you again soon

Nice decor and tables - that’s the only positive thing I can say. The service was ok however, the food was terrible.

Friday evening, every table booked is testament to popularity of this chain restaurant.

Have been here a few times and normally when it isn’t busy and have found service poor, however, very busy 15/11/19 and can not fault the service , 10/10 and food was of good quality. Staff knew when to approach you and when to keep a distance . Forgot to take the name of the waitress, worth a visit as I feel it has improved vastly in the last few months .

My wife and I visited Prezzo while we were in Rayleigh . Service was prompt and cheerful and the food was excellent as always. It is always a pleasure to visit.

12 of us celebrating 2 birthdays. Some of us had set menu, some people had from normal menu. Food was hot fresh and delicious! Service was also very good!

Prezzo in Rayleigh has great staff . We have dined there twice now and each time the staff have been polite, attentive and extremely helpful. The only negative comment I have is that though the food tasted delicious it could of been hotter.

My understanding of brushetta is bread slightly toasted then loaded with topping, not pizza base with sparce tomatoes and basil. Mains were all just as disappointing

Having visited here on several occasions recently without incident we were shown to our seats by friendly staff. Having eaten here before and ordered a white wine with a dash of lemonade without incident it seemed that today everything had changed. The restuarant manager (who's attitude and customer service skills left a lot to be desired) informed me I could only have a glass of wine with a bottled lemonade on the side.

Last minute booking on a tuesday night for a birthday bite to eat invited 4 friends and family , food was good service efficient and 30% off food deal meant a very reasonable evening out

Lunchtime visit for two, arriving about 2pm. We were using some Tesco vouchers and both selected a different pizza. Mine was advertised as a garlic mushroom pizza with advocado, spinach and olives, but as it was vegan, without cheese. I requested no olives but did want cheese, and this was fine. My friend had a Tropicana pizza. On arrival of our choices, both pizzas were served on a plate that was too small and the pizza hung over the edge. My friend requested a pizza cutter, which seemed to surprise the staff member, who said she would try to find one and bring it to us. It never arrived. It is difficult to cut through pizza bread on a china plate. Meanwhile we struggled to cut into the pizza, which kept sliding off the plate. By the time a third was eaten, the rest was cold. My pizza, entitled garlic mushroom with etc etc, had appx 5 or 6 slices of wafer thin mushroom, which was less than one whole mushroom! The toppings on both, apart from the advocado, were very sparce, and not for the first time, did I suspect that this is a deliberate ploy when serving customers who have said they have vouchers to use. I have in the past frequented Prezzos in Chelmsford, Brentwood and Halstead without using vouchers and the service and food is very much better. Although the pizzas were ok, the service was poor and it will def be my last visit to Rayleigh.

We went on a Friday evening and it was understaffed. Had to wait ages for food and drinks. Two of the hot dishes out of six were cold. The staff kept apologising but it made the evening drag and wasted lots of time complaining rather than enjoying ourselves.

Very attentive, service was excellent. Great food, good choice, and atmosphere. We weren’t rushed at all.

Second time to this location and I should have reviewed the first visit also. However, lovely staff, lovely food, not rushed at all and we will be back again next week. (Ditto this review for the first family visit also).