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3.5

Based on 232 opinions finded in 2 websites

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Nº 370 in 516 in Renfrewshire

Nº 23 of 25 Italian in Renfrewshire

CUSTOMERS TALK ABOUT DISHES WITH..pizzapastapepperonipineapplesaladchicken

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Probably the worst service of any restaurant I’ve ever set foot in, waiter didn’t care, service far too slow & when I complained manager didn’t care I’d just avoid at all costs

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Scenic64796549633 . 2025-04-14

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We got off to a good start as we were seated promptly. However it went rapidly downhill from there. We waited for around 20 minutes before the manager said they’d be with us in 2 wee seconds. This never happened. When the waiter then decided to take the order of someone who’d been sat for only 5 minutes that was our cue to leave. I made a point of approaching the manager to advise him not to bother taking our order as we were leaving. No attempt was made by him to try and rectify the situation with only a meaningless apology given. We won’t be back

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Kirsty D . 2025-04-14

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Poor service with disinterested manageress/waitress. Couldn’t have been less friendly. Food reasonable but spoiled by one person’s poor attitude

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GWND . 2025-04-13

MORE AT TripAdvisor

Called in for dinner and met the amazing Semo who was our server. He has a great personality and was so friendly and attentive during our visit. It was just his second day working and already he is a great ambassador for the company. This place has a great atmosphere and us so bright and cheerful. Menu is varied and and caters for all tastes. Will be back for sure.

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jimb402016 . 2025-04-04

MORE AT TripAdvisor

I'm surprised at the number of 5 star reviews; people must have money to give away, and compromised taste buds. Probably some readers will think that a bit rude, but there it is. In my, clearly more discerning opinion, the food was less than, the price more than. The table service was sweet. I'm not complaining about the food in this review. I've done that to the Customer Services department....twice. The CS automated email to an online complaint states, you will receive a response to your complaint within 10-days, well....crickets. And annoyingly, but perhaps tellingly, there isn't a reference number for you to refer to when you attempt to follow up. One can only imagine the Prezzo Complaints Dept must be inundated with complaints from people hoping for their hard earned pennies back (please not a voucher), and staff looking for employment elsewhere. Not normally a chain restaurant-type family, this little adventure to the other side has been not very fab. Ours was not an Arrivederchi moment.

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Amba D . 2025-04-01

MORE AT TripAdvisor

First time eating at Prezzo, and it was amazing. Friendly staff on arrival. Lovely seating area, great menu choices. I had the seabass for main meal and it was delicious. So tender and tasty. My husband had the Pasta and said it was lovely. Very clean and great prices. Would recommend.

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Lorna Waters . 2024-06-03

MORE AT TripAdvisor

First visit. Delicious lunch with excellent service. Food was piping hot, very tasty and presented well. Emma deserves a special mention. She looked after us very well, very pleasant and chatty. Thank you.

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hungry lass . 2024-01-12

MORE AT TripAdvisor

Went here with my mum. The staff were very friendly and welcoming and the food was good and served piping hot. The service was excellent too. Would highly recommend after a days shopping.

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Mandy S . 2019-03-09

MORE AT TripAdvisor

We received a warm welcome with quick service. Food was great, generous portions and great value for money, picking of the set menu! Both enjoyed our meal and will return. Thankyou!

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nic246 . 2019-02-17

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Ok so this is the McDonalds of Italian restaurants. They want to wap it on a plate and serve. Or at best reheat. My daughters “carbonara” arrived with exactly 1 cube of pancetta in. When I asked if it was made fresh from scratch the...

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DJ8312 . 2019-01-23

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Table of 4 with friends . Seated no problem . Drinks order taken quick along with food order . Starters out in ok time . Plates cleared away . Asked after 40 mins about our food and was another 10 mins at least . People...

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dugr77 . 2019-01-20

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Popped into Prezzo with a few friends for quick bite after visiting Soar Intu at Braehead. The restaurant was really busy but we managed to get a table for seven and were seated quickly. Due to the restaurant being busy the service was a bit...

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Jackdaniels26 . 2019-01-16

MORE AT TripAdvisor

We dropped into Prezzo for some lunch while shopping and had a fantastic meal. The restaurant was very nice inside with a good layout and is really quite stylish. The staff were all very friendly and attentive from the moment we walked in,everyone smiled and...

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donnic2018 . 2018-12-17

MORE AT TripAdvisor

Had an excellent evening up there, this PRezzo never disappoints me. ‘Baked mushrooms’ starter was just perfect, very enjoyable and Prosecco ( 25% off the bottle) made it more special. See yah soon

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Vilmatrank . 2018-12-11

MORE AT TripAdvisor

Popped in with the wife for lunch . Being Christmas thought i would try the Christmas menu. Not a Christmas dish on it ....except the Christmas Cracker Calzone 12.50 for a calzone shaped like a cracker only one third of which had filling and vey...

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jamesdC4922SL . 2018-12-10

MORE AT TripAdvisor

This is a very convenient restaurant if you visiting the Braehead arena or the shopping centre. Taking this into account you are seated in an open plan area with several other restaurants. The serving staff are great and very patient and attentive, although the manager...

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Crieffite . 2018-12-04

MORE AT TripAdvisor

Went to eat with my daughter a quick lunch she got pasta I got pizza mageriita. But asked for prawns. She said no so got extra mushroom and onions. But when. It came all. Onions thrown on one. Side didn't like staff too not friendly

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bobby0786 . 2018-12-03

MORE AT TripAdvisor

Prezzo disgusting food would rather order a hamburger from a snack van that's how bad Prezzo food was chef should be ashamed the food he sends out taking the Mickey out of customers.

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Edward C . 2018-11-19

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I have been to a few Prezzo’s now, but recently went to this one and experienced great service from a lady named Andreea, there was a few of us and usually we cant make up our minds of what we want but Andreea was very...

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Travel37985953037 . 2018-11-02

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Where do I start? First of all I want to thank Prezzo Management team for being such an excellent, efficient hands. I give him a double thumbs up for excellent customer service. Then I just wanted to say thank you to your staff who did...

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Vilmatrank . 2018-11-02

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Booked a table online for a meal prior to attending a show in the arena. I've eaten here on a couple of occasions previously so knew the quality of the food would be good. I wasn't disappointed. My only minor gripe was that my daughter...

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GlasgowTraveller80 . 2018-10-02

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This is one of our regular stop off.When out shopping. We do generally eat but popped in just for a drink. My husband asked waiter if he could just have a drink.He was looked at strangely and informed they served food!! The resurant was not...

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491elizabethd . 2018-09-30

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Visited this braehead branch for my little brothers birthday, the waitress Catalina is the most friendly and welcoming lady I have ever met in customer service, I work in customer service and she is definitely one to learn from, great visit here, will definitely be...

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Adrienne T . 2018-08-22

MORE AT TripAdvisor

Service was great and food was second to none, I had the burger witch was cooked to perfection, and my partner had the bolognasie witch was also fantastic, 10/10 would eat here again

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RhyPetri . 2018-08-14

MORE AT TripAdvisor

I 've been with 3 of my friends in prezzo after shoping session,we had some starters to share,absolutely delicious ! Best calamari ever!!! We had some cocktails, amazing night. Staff very friendly and helpful...well done girls...we ll be back soon for the birthday party!!!

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Katarzyna7428 . 2018-07-30

MORE AT TripAdvisor

We visited Prezzo on a Friday, as usual I was not disappointed, the courteous and attentive staff and the delicious meal is all I'm looking for when visiting a restaurant. The meal was ready in no time and we also had our privacy, because the...

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tina a . 2018-07-28

MORE AT TripAdvisor

We dropped in after shopping on 25th of July. Great service, moved us to a bigger table when it was clear it was too small for us and our food. Food came really quickly and was gorgeous. Highly recommend this Prezzo.

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MaxMurr . 2018-07-28

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My good friend and I decided to meet up hear for a long awaited get together over some lunch. We approached Prezzo and waited to be seated, the waitress did see us but decided NOT to acknowledge we were there. So we picked up a...

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missmeGlasgow . 2018-07-26

MORE AT TripAdvisor

I am far from ‘fussy’ when it come to food but this was easily the worst food we have ever tasted and the service was incredibly slow. First and last time we will ever waste our time and money at this place.

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cwdwb65 . 2018-07-25

MORE AT TripAdvisor

Disgusting red wine was served with my meal. I was told it was due to the supplier being changed ! A strange e plantation.

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Renfrewlass . 2018-07-20

MORE AT TripAdvisor

My wife and I formerly ate lunch at Prezzo's whenever we were at Braehead shopping centre. We were happy with the wide range of authentic Italian foods available on their interesting menu - good pizzas, risottos, salads, main courses, desserts, etc. Accordingly, I have previously...

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ArgylDouglas . 2018-07-14

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Free parking 👌 So I decided, after a 3 hour journey, I’d have an early afternoon quick bite on way to hotel! Quickly found the food hall and Hey Prezzo.... pleasant helpful staff and great quick service and food 👌 It’s good to know the...

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JimbonowLargs . 2018-07-09

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Ordered milk for our son it came warm and tasted funny. Child's pizza was soggy and we ordered 2 penne arribiatta, which we both said was the worst we had ever tasted, it tasted like a cheap tomato pasta with no spice in it. Defo...

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Michael C . 2018-07-08

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Quite disappointed with. our meals. I ordered the lighter section. Spicy prawn and pasta. Unfortunately swimming in garlic oil and only 4 prawns. Dessert best part of the meal.

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Angela A . 2018-06-29

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I was so disappointed when I found out that Prezzo at Glasgow Fort was closed but I decided to give Braehead a try. I was happy to see my favourite team there as always food and service outstanding. Thanks Bart and the FORT gang.

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P169LFlucal . 2018-06-07

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I always look forward to eating at prezzo but on this occasion i got outstanding service from Berat the Supervisor he was very helpful when i called to book, giving me great directions on finding them and parking, and made sure a was happy with...

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mariaclemens2018 . 2018-05-30

MORE AT TripAdvisor

Love this place every time the food is great and the staff is helpful. I have a carbonara last time and was delicious

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Dave S . 2018-05-18

MORE AT TripAdvisor

With my local Prezzo having sadly closed down, I made the effort to visit the Prezzo in Braehead Intu Shopping Centre when I was in Glasgow recently. The restaurant is mainly open plan within the centre, situated between two other restaurants and on the day...

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797SusanB . 2018-04-29

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