Based on 232 opinions finded in 2 websites

Based on 232 opinions finded in 2 websites
Nº 370 in 516 in Renfrewshire
Nº 23 of 25 Italian in Renfrewshire
Opinions
Probably the worst service of any restaurant I’ve ever set foot in, waiter didn’t care, service far too slow & when I complained manager didn’t care I’d just avoid at all costs
Scenic64796549633 . 2025-04-14
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We got off to a good start as we were seated promptly. However it went rapidly downhill from there. We waited for around 20 minutes before the manager said they’d be with us in 2 wee seconds. This never happened. When the waiter then decided to take the order of someone who’d been sat for only 5 minutes that was our cue to leave. I made a point of approaching the manager to advise him not to bother taking our order as we were leaving. No attempt was made by him to try and rectify the situation with only a meaningless apology given. We won’t be back
Kirsty D . 2025-04-14
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Poor service with disinterested manageress/waitress. Couldn’t have been less friendly. Food reasonable but spoiled by one person’s poor attitude
GWND . 2025-04-13
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Called in for dinner and met the amazing Semo who was our server. He has a great personality and was so friendly and attentive during our visit. It was just his second day working and already he is a great ambassador for the company. This place has a great atmosphere and us so bright and cheerful. Menu is varied and and caters for all tastes. Will be back for sure.
jimb402016 . 2025-04-04
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I'm surprised at the number of 5 star reviews; people must have money to give away, and compromised taste buds. Probably some readers will think that a bit rude, but there it is. In my, clearly more discerning opinion, the food was less than, the price more than. The table service was sweet. I'm not complaining about the food in this review. I've done that to the Customer Services department....twice. The CS automated email to an online complaint states, you will receive a response to your complaint within 10-days, well....crickets. And annoyingly, but perhaps tellingly, there isn't a reference number for you to refer to when you attempt to follow up. One can only imagine the Prezzo Complaints Dept must be inundated with complaints from people hoping for their hard earned pennies back (please not a voucher), and staff looking for employment elsewhere. Not normally a chain restaurant-type family, this little adventure to the other side has been not very fab. Ours was not an Arrivederchi moment.
Amba D . 2025-04-01
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First time eating at Prezzo, and it was amazing. Friendly staff on arrival. Lovely seating area, great menu choices. I had the seabass for main meal and it was delicious. So tender and tasty. My husband had the Pasta and said it was lovely. Very clean and great prices. Would recommend.
Lorna Waters . 2024-06-03
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First visit. Delicious lunch with excellent service. Food was piping hot, very tasty and presented well. Emma deserves a special mention. She looked after us very well, very pleasant and chatty. Thank you.
hungry lass . 2024-01-12
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Went here with my mum. The staff were very friendly and welcoming and the food was good and served piping hot. The service was excellent too. Would highly recommend after a days shopping.
Mandy S . 2019-03-09
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We received a warm welcome with quick service. Food was great, generous portions and great value for money, picking of the set menu! Both enjoyed our meal and will return. Thankyou!
nic246 . 2019-02-17
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Ok so this is the McDonalds of Italian restaurants. They want to wap it on a plate and serve. Or at best reheat. My daughters “carbonara” arrived with exactly 1 cube of pancetta in. When I asked if it was made fresh from scratch the...
DJ8312 . 2019-01-23
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Table of 4 with friends . Seated no problem . Drinks order taken quick along with food order . Starters out in ok time . Plates cleared away . Asked after 40 mins about our food and was another 10 mins at least . People...
dugr77 . 2019-01-20
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Popped into Prezzo with a few friends for quick bite after visiting Soar Intu at Braehead. The restaurant was really busy but we managed to get a table for seven and were seated quickly. Due to the restaurant being busy the service was a bit...
Jackdaniels26 . 2019-01-16
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We dropped into Prezzo for some lunch while shopping and had a fantastic meal. The restaurant was very nice inside with a good layout and is really quite stylish. The staff were all very friendly and attentive from the moment we walked in,everyone smiled and...
donnic2018 . 2018-12-17
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Had an excellent evening up there, this PRezzo never disappoints me. ‘Baked mushrooms’ starter was just perfect, very enjoyable and Prosecco ( 25% off the bottle) made it more special. See yah soon
Vilmatrank . 2018-12-11
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Popped in with the wife for lunch . Being Christmas thought i would try the Christmas menu. Not a Christmas dish on it ....except the Christmas Cracker Calzone 12.50 for a calzone shaped like a cracker only one third of which had filling and vey...
jamesdC4922SL . 2018-12-10
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This is a very convenient restaurant if you visiting the Braehead arena or the shopping centre. Taking this into account you are seated in an open plan area with several other restaurants. The serving staff are great and very patient and attentive, although the manager...
Crieffite . 2018-12-04
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Went to eat with my daughter a quick lunch she got pasta I got pizza mageriita. But asked for prawns. She said no so got extra mushroom and onions. But when. It came all. Onions thrown on one. Side didn't like staff too not friendly
bobby0786 . 2018-12-03
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Prezzo disgusting food would rather order a hamburger from a snack van that's how bad Prezzo food was chef should be ashamed the food he sends out taking the Mickey out of customers.
Edward C . 2018-11-19
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I have been to a few Prezzo’s now, but recently went to this one and experienced great service from a lady named Andreea, there was a few of us and usually we cant make up our minds of what we want but Andreea was very...
Travel37985953037 . 2018-11-02
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Where do I start? First of all I want to thank Prezzo Management team for being such an excellent, efficient hands. I give him a double thumbs up for excellent customer service. Then I just wanted to say thank you to your staff who did...
Vilmatrank . 2018-11-02
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Booked a table online for a meal prior to attending a show in the arena. I've eaten here on a couple of occasions previously so knew the quality of the food would be good. I wasn't disappointed. My only minor gripe was that my daughter...
GlasgowTraveller80 . 2018-10-02
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This is one of our regular stop off.When out shopping. We do generally eat but popped in just for a drink. My husband asked waiter if he could just have a drink.He was looked at strangely and informed they served food!! The resurant was not...
491elizabethd . 2018-09-30
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Visited this braehead branch for my little brothers birthday, the waitress Catalina is the most friendly and welcoming lady I have ever met in customer service, I work in customer service and she is definitely one to learn from, great visit here, will definitely be...
Adrienne T . 2018-08-22
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Service was great and food was second to none, I had the burger witch was cooked to perfection, and my partner had the bolognasie witch was also fantastic, 10/10 would eat here again
RhyPetri . 2018-08-14
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I 've been with 3 of my friends in prezzo after shoping session,we had some starters to share,absolutely delicious ! Best calamari ever!!! We had some cocktails, amazing night. Staff very friendly and helpful...well done girls...we ll be back soon for the birthday party!!!
Katarzyna7428 . 2018-07-30
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We visited Prezzo on a Friday, as usual I was not disappointed, the courteous and attentive staff and the delicious meal is all I'm looking for when visiting a restaurant. The meal was ready in no time and we also had our privacy, because the...
tina a . 2018-07-28
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We dropped in after shopping on 25th of July. Great service, moved us to a bigger table when it was clear it was too small for us and our food. Food came really quickly and was gorgeous. Highly recommend this Prezzo.
MaxMurr . 2018-07-28
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My good friend and I decided to meet up hear for a long awaited get together over some lunch. We approached Prezzo and waited to be seated, the waitress did see us but decided NOT to acknowledge we were there. So we picked up a...
missmeGlasgow . 2018-07-26
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I am far from ‘fussy’ when it come to food but this was easily the worst food we have ever tasted and the service was incredibly slow. First and last time we will ever waste our time and money at this place.
cwdwb65 . 2018-07-25
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Disgusting red wine was served with my meal. I was told it was due to the supplier being changed ! A strange e plantation.
Renfrewlass . 2018-07-20
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My wife and I formerly ate lunch at Prezzo's whenever we were at Braehead shopping centre. We were happy with the wide range of authentic Italian foods available on their interesting menu - good pizzas, risottos, salads, main courses, desserts, etc. Accordingly, I have previously...
ArgylDouglas . 2018-07-14
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Free parking 👌 So I decided, after a 3 hour journey, I’d have an early afternoon quick bite on way to hotel! Quickly found the food hall and Hey Prezzo.... pleasant helpful staff and great quick service and food 👌 It’s good to know the...
JimbonowLargs . 2018-07-09
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Ordered milk for our son it came warm and tasted funny. Child's pizza was soggy and we ordered 2 penne arribiatta, which we both said was the worst we had ever tasted, it tasted like a cheap tomato pasta with no spice in it. Defo...
Michael C . 2018-07-08
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Quite disappointed with. our meals. I ordered the lighter section. Spicy prawn and pasta. Unfortunately swimming in garlic oil and only 4 prawns. Dessert best part of the meal.
Angela A . 2018-06-29
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I was so disappointed when I found out that Prezzo at Glasgow Fort was closed but I decided to give Braehead a try. I was happy to see my favourite team there as always food and service outstanding. Thanks Bart and the FORT gang.
P169LFlucal . 2018-06-07
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I always look forward to eating at prezzo but on this occasion i got outstanding service from Berat the Supervisor he was very helpful when i called to book, giving me great directions on finding them and parking, and made sure a was happy with...
mariaclemens2018 . 2018-05-30
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Love this place every time the food is great and the staff is helpful. I have a carbonara last time and was delicious
Dave S . 2018-05-18
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With my local Prezzo having sadly closed down, I made the effort to visit the Prezzo in Braehead Intu Shopping Centre when I was in Glasgow recently. The restaurant is mainly open plan within the centre, situated between two other restaurants and on the day...
797SusanB . 2018-04-29
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1552 Opinions
Don't go went for lunch today and it was disgusting took the half n half pepperoni pizza and carbonara my daughter had mac in cheese . In which she never ate. Carbonara was tasteless asked for parmasan in which am still waiting on. Service was really bad. Girls not interested or care. Complained about the macaroni girl couldn't care less was in and out in 25 mins says it all still got charged for it though avoid at all cost
158 Opinions
Mi tiempo de 1 calle aquí y me encantó, espero volver. Es un pequeño y pintoresco pequeño lugar con una decoración tradicional italiana de buen gusto. El lugar ha sido decorado por alguien con un poco de personalidad y hay hermosas fotos por todas partes y un bonito espejo y ventanas brillantes que han ayudado a amplificar un pequeño espacio. La música era de buen gusto y romántico y clásico para un restaurante y no demasiado alto, que fue un buen cambio de algunos otros negocios y supermercados últimamente, por ejemplo. Había pequeños toques interesantes y creativos por todas partes, las cortinas transparentes de colores, las fresas y rosas en la cubierta de la mesa, el corredor de mesa rojo, las pequeñas servilletas de "sombrero", las ramas de oro y olivo alrededor de las ventanas, las pequeñas bayas, las velas, las hermosas imágenes y pinturas, el tartán en algunas de las sillas, había algo interesante en todas partes para la vista y los pequeños toques de su gusto personal simplemente me hicieron el lugar. El hombre Eddie, que nos sirvió era encantador y amable y acogedor y atento. Disfrutamos de un café con leche encantador que se hizo correctamente (sorprendente la cantidad de otros lugares en los que he estado y han cobrado mucho dinero por el café y a menudo es decepcionante) El café con leche era de un buen tamaño en un buen vaso y tubería caliente, ya que lo pedí extra caliente y se sirvió con un vaso alto de agua helada con limón y encantadoras galletas Biscoff! 🥰 - los italianos tienen ese extra de clase y esta es la manera en todas partes que está cobrando cuatro libras por un café debe servirlo - con un vaso de agua helada con limón en el lado! 😍🍋🧊💦 Tomé un cóctel de gambas y los palitos de mozzarella que se sirvieron con una salsa pomodoro y ambos platos se sirvieron con ensalada / guarnición y pan de ajo estilo italiano. Ambos platos eran deliciosos y esto fue un placer muy agradable para el almuerzo, ya que no es cosas que a menudo como para el almuerzo. Estaba lleno de dos platos limpios. Quítate el sombrero al chef y al camarero Eddie que nos trató tan amablemente. Mi madre y yo tuvimos suerte ya que era tan tranquilo dentro del restaurante, tal vez habría un ambiente diferente en momentos en que está mucho más ocupado. También teniendo en cuenta que era un lugar pequeño, el inodoro era lo suficientemente espacioso para alguien mayor, por ejemplo. Hay tres pequeños escalones hasta la zona de estar principal, pero si estaba en una silla de ruedas / incapaz de gestionar los escalones también hay asientos abajo (unas pocas mesas pequeñas solamente), pero considere que podría ser un poco corriente abajo en un día frío / más ruidoso del tráfico que pasa por fuera - depende de qué tipo de ambiente que está buscando. La próxima vez que regrese espero probar la pizza / pasta y helado. Realmente disfruté de la comida que tuve y tiene un precio justo con un gran servicio con una sonrisa. Prefiero apoyar a una empresa familiar / local como esta con comida recién preparada y amor por Italia en lugar de una cadena genérica de comida chatarra sobrevalorada que tratan de hacer pasar por comida italiana. Este lugar recibe 5 estrellas de mí y aunque es una sensación diferente a Zambretto que también es agradable, pero diferente - más oscuro y más moderno / bar / restaurante - como. La otra buena que tristemente se ha ido ahora y no sé por qué? fue Sputeri’s en High Street - Zambretto & Sputeri’s ambos tenían pianos dentro, lo cual es muy agradable si usted está buscando ver / escuchar a alguien tocando música en vivo mientras disfruta de una cena especial. Este pequeño lugar es mucho más pequeño, pero estoy seguro de que tiene suficiente espacio para un cantante / guitarrista / tecladista que tal vez lo harán en el futuro para ocasiones especiales o posiblemente ya lo hacen? para la cena a veces? Para nosotros, para el almuerzo tal como era, la experiencia que mi mamá y yo tuvimos, fue perfecto para celebraciones tardías del Día de la Madre. Gracias Eddie por hacer que nuestra experiencia sea tan memorable y valiosa como viajamos una hora en tren especialmente para regresar a la ciudad natal de mi mamá / abuela / abuelo para celebrar el día especial de mi pequeña mamá! Los italianos tienen esa clase extra que es evidente en los altos estándares de servicio, comida, limpieza y decoración aquí. No estoy seguro de si Eddie tiene raíces italianas él mismo, me olvidé de preguntar, pero él es un encantador escocés acogedor amable y era tan amable y amable con mi mamá y yo. Recomiendo encarecidamente a la gente que venga aquí, ya que los dos entrantes que comí eran tan deliciosos y mi mamá también disfrutó de la crema de sopa de tomate. Esperamos volver de nuevo en un futuro no muy lejano la próxima vez que volvamos a la ciudad. Salud. 👌
778 Opinions
Visité este restaurante anoche con mi familia y lo pasé muy bien. Un lugar cálido y acogedor con personal amable y atento. La comida era absolutamente deliciosa, caliente y bien presentado. La carta de vinos también tenía un precio muy razonable. Creo que Caffe Royale definitivamente estará en nuestra lista de restaurantes a partir de ahora.