Pret a Manger in City of London, Westminster

Amazing location with amazing coffee ☕️ and a new deal 99p organic filter coffee.

The coffee was nice as usual. Aysu customer service was outstanding.

Amazing service and coffe from Stacey and Liz. Very kind, fun and professional. I go there every day.

It's a small Pret, but it's perfect for grabbing a quick coffee. There are a few seats available outside if you want to sit and enjoy your drink.

to the Turkish HR, we were sitting and chatting yesterday, in case this is me🫠

Terrible coffee, paying a premium for it to be out of a machine rather than made by one of the staff. It’s the same price in every Pret so should be the same standard

Maybe fix your toaster, this is the 3rd time I've been given a cold toastie even though it's been in the toaster. Waste of money for a cold piece of bread.

Came in on Weekend and had very bad experience. Firstly was told by a girl that coffee couldn’t be served because she was too young(17) to serve it ! After a while an Indian gentlemen came from the Back and had very bad attitude and wouldn’t give me a filtered coffee because the shop was closing soon . It was 4pm and the shop closes at 6pm ! Definitely would avoid this Prets

I come in every morning for my coffee and I’m always greeted by the barista with a smile an a good morning always get my coffee quick and I like how the morning staff are so jolly in the mornings always make me feel welcome. Would highly recommend this pret, for a very busy shop they serve you very quickly

Friendly staff, swift service, however limited seating.

Verry poor service from the barista today. He didn't make me a fresh coffe and gave me the coffee which he made it before as mistake. Also the guy was rude and I share my awful experience from the staff the and specially the barista!

Egg & salmon banquet no salmon messy making of roll and this isn't the first time either pricey aswell not using pretmanger nomore

17,45 (supposed to close at 18,00),

No cream in stock which is odd considering it was 5pm but service was good

Second shop that refused to give me tap water and just ice, again at the hottest day of the year in my reusable bottle not ice no water, the hottest day!!! Starbucks next door didn’t mind refilling my bottle with ice and tab water Again why?? Hottest day It cost nothing I’m sure about that

Pret soups and broths are great in taste but it’s fairly priced above the market. Sandwiches and rolls and crisps are served to great taste

Nice selection of food, way better than Starbucks. I went on Sunday at 1pm, so very quiet. Nice person served me, it was all very quick. Close to the underground.

Super busy branch especially on a working day lunchtime. Despite how busy they were, lines moved fast. Hardly any seating so takeout is better. Sufficient choice of food items but it is a small branch so not as good as the bigger branches. The Scandi Style Salmon Rye Roll is one of my favourite items. Hope they keep it. Healthy, light and has a bit of a spice. Love it. Not cheap. Staff were pleasant, good service but could be friendlier.

Being a franchise, without all being the same, for a stop on the route to London, it is there to recharge energy and continue. The food is fine to get you through the day, but nothing extraordinary.

Good selection of baguettes and sandwiches.

Staff couldn’t have been less interested in serving customers! Food could have been the usual delicious but not if hot food is served cold with little enthusiasm to reheat!! The one seated area clearly needed a clean……I’m afraid staff were more interested in chatting to each other. Disappointing to say the least. ☹️

What it says it does it does well

Staff are always very friendly and happy, they go out of their way to help. I was looking for a vegan option and the staff member was happy to point out each item to me, also recommending their personal favourite. The shop just needs some more ground space, it is a very small.

Meraviglioso, vorrei sempre pranzare li!

They don't have ice for months now yet advertise their cold drinks?? I don't know how that make sense. The staff looks sad and miserable 9/10 times. I get no one is happy 24/7 but a little acknowledgement and smile goes a long way.

The opening time is 08:30. I’ve been waiting inside to buy food ( the shelves were completely empty, but the server told me and other guests that the food will come out in 5/7minutes) nothing less i’ve been waiting there for more than 20 minutes but it seems like they can’t manage to prepare and display food until later on the day. A total wast of my time.

Surprisingly, I asked one of the staff to change my sandwich then he took it and throw it in the trash !!!???, then I asked him regarding this but another staff member replied me it is ok ???? For god sake, there are people dying because of hunger !!!!!!! Another thing is communication part of service, only one staff member is good and lovely but the others are communicating very badly

A couple of staff members are lovely, but the majority are so rude it’s actually comical. The amount of times they take your order and don’t even acknowledge your existence is just ridiculous. I understand it’s busy but come on.

This isn’t the first time I’ve experienced bad customer service in this Pret. I work in area and buy from the Cheapside location every morning and lunch time. I don’t know worthier it’s because I am black but I’m paying just like every other customer and I honestly don’t care for the attitude and poor customer service.

Great coffee, miserable staff, please take some customer service training!

When I visited London, I had a few coffees and Pret was the one that suited my needs during my stay I could have easily had a coffee a day. This franchise will hold a special place in my mind forever.

I always stop here for my morning coffee, everyday there is a que out the door and the 2 workers cant manage. They seem to always get my coffee order wrong. The work ethic/ customer service is HORRIBLE!

Staff that was present this morning should be trained on ongoing promotions, i.e. coffee subscription and how it works/includes. Walked here to get a 'dirty chai', just to be told it is two coffees and I will need to pay for one, when I tried to point out that all extra shots are included it fell on deaf ears. All fine, walked to another branch close by where I was served with no questions asked and a smile. Will not return!

The food should be inside the bread !!!

highly recommended, fresh and various meals . fast service also.

Comida fría para llevar de buena calidad.

I have the almond, acai breakfast pot. Delicious. Tip:always say to take away.

Arrived at 0605, but they had a poor selection of Hot Food only porridge.

Always out of hot food, annoying

Cibo di qualità, personale disponibilissimo e ottimo rapporto qualità prezzo

Ok to get snacks but not a proper lunch

Very busy for such a small space. The staff and food are the usual high standard. Always smiling - the staff. Always fresh - the food :)

they're everywhere and never underdeliver when it comes to quick drinks and sandwiches.

Very, very friendly service with a smile. And a nice coffee and croissant.

Good service and good pricing but tastes less. Nice location and always crowded. Your cappuchino did not impress me but better than COSTA.

Amazing food and staff is most genuine I ve come across! My go to place by default for lunch and coffee..

Efficient, ham and greve sandwich to the usual standard. Polite staff, 😁

The barista was so kind and helpful.

What's not to like about a pret? Tasty food. Good coffee.

Perfect for a fresh snack and good coffee.

good coffee and good food better than pure food in along shot, coffee tastes great and shows quality in many standards similar to Starbucks

Should do a morning special 2 for 1 offers, might buy more coffee.

Good selection of sandwiches and baguettes. Sometimes very busy but no real waits and the food is good. Friendly service.

Good food. Could do with less plastik.

Usual excellent Pret food but, as elsewhere, the music is too loud and intrusive, so this is not a place for quiet thought or conversation.

Always great. Fairly quiet if this is the one tucked down an alley almost next door to Bow Church. No waiting around, the usual good selection of snack.

Large choix de nourriture. Manque de place assise. Personnel accueillant

Decent Pret. Seating inside limited, but food and coffee ok.

Decent little Pret. Quite a few tables.

Ridiculously expensive for standard coffee and food

you could say food from here is on the cheapside.... I'll get my coat.

Uno de tantos repartidos por toda la ciudad. Todos las ensaladas, bocadillos, sandwiches, etc estan hechos con productos frescos que no guardan para el día siguiente, por eso no llevan fecha de caducidad. Dentro de la comida rápida es de lo más sano que puedes comer en Londres.