Based on 366 opinions finded in 2 websites
Based on 366 opinions finded in 2 websites
Nº 1151 in 2408 in Camden
Opinions
Service by Neesha was excellent. Went above and beyond realised I was struggling to see and came to help. What fantastic service
Karishma Shah . 2024-08-22
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Yummy And still affordable for London
TobiWanKenobi II . 2024-03-17
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Cup was 1/3 empty when handed to me - coffee tastes burnt. Sadly this location is not great and this isn’t the first time I’m given cups of coffee that are not actually filled. It’s been hit and miss for the past 3 months. Staff is nice but drinks aren’t great TBH.
Sarah B. . 2024-03-14
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Just been served by a young fella with curly hair. Attitude from the off, hardly any eye contact. Told him I'll pay by prescription and started to get my phone out. He then says "Well can you scan then?" Promptly told him "What do you think I'm doing? Clearly having a bad day as who I can only presume is his superior came up from downstairs and started at him about random stuff. Giving her the same attitude too. Pret has rapidly gone downhill, as this isn't the first instance of rude staff. I'm no snowflake either, skin like a rhino, ha ha. You don't pay for rude staff though and shouldn't expect to.
The Spice Show . 2024-02-20
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Kind staff, good coffee and lovely atmosphere
Panusha Limbu . 2024-01-18
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Very quick service, never got an order wrong and perfectly located to meet friends for a quick lunch break
Benjamin Cronin . 2023-12-24
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The service was very slow. Ordered 3 lattes and they made them one at a time. The toilets were disgusting. Very dirty. Will not be going there again especially when there are many other coffee shops in the area.
Sharon Maynard Seath . 2023-11-17
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Excellent for fast fresh food. Excellent coffee
Jorge dos Santos . 2023-10-19
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Open on Sunday mornings, great coffees and rapid service.
Arthur Bourdin . 2023-10-15
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Good service, but the state of the toilets is disgusting 🫣
alicja kosiba . 2023-08-31
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Great staff there! Food is the same as other brunches but the staff is great!
Marta Galeazzi . 2023-08-25
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One of the friendliest Pret shops in London - lovely staff
Tracey Qatapult . 2023-08-24
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Just a pastry and coffee;still good as always.
michael pescott . 2023-08-20
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I love pret! Many years ago I was introduced to pret in London and I was so happy to have it back home in NYC. Atmosphere is great, drinks are delicious, the almond croissant is the best. For some reason this time, I didnt find the sandwiches options very fresh but still very good.
Mari DF . 2023-08-12
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Bad service 3/8/23 4pm Won’t never come again
Loh MH . 2023-08-03
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Bless the girl working the tills and serving customers as well as preparing coffee this morning, your manager failed you!!! 3 people popping up from downstairs clearly making sandwiches and replenishing them while she's there by herself struggling with a queue all the way to the front of the shop. Confirming what someone else said in their review, the manager is always rude, never smiles and speaks badly to employees as I overheard her training a new staff member once and thought to myself what a bad manager.
sandra fojtů . 2023-07-28
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I love the shop, great team, and good service
Nerina Godoi . 2023-07-06
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Coffee is great, and food is also pretty good. 90% of the staff is very polite and always similing. I would give 5 stars but the chubby manager (the only one without the uniform so im guessing she is the manager) is very rude to costumers, screams at the staff and is ruining the atmosphere. You can actually see the terror in the staff eyes when she is behind the counter.
Samuele Cavallaro . 2023-06-30
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Expensive food and slow service.
Mind AVale . 2023-06-26
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FREE TAP WATER to drink in here behind the counter
TUDOR GRĂMADĂ . 2023-06-15
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I worked in this shop for a year & half , kitchen clean , good team , good job . Keith was a great manager , thanks him i can speak english and lived a great experience Miss those days , hope for back someday !
X V . 2023-06-06
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£5.60 / £5.80 for a Cappuccino and a croissant? Robbery's against the law but, what would I call this?
Flo . 2023-05-09
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Great food and great service . Staff always happy specially there is a I believe Turkish girl on the till. Very happy person to helping customers
giray ilik . 2023-04-27
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Food is good.. but the prices have gone sky high
Nik Norris . 2023-04-27
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Bought two hot drinks with the aim of being able to sit inside to charge my phone and relax... As soon as we had paid, the barista informed us that they would be closing at 3.30 (in 5 minutes). Normally love Pret, but really would have appreciated being told this before we ordered the drinks.
Ellen . 2023-04-23
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I've had 2 bad experiences here, and I'm a regular at this store: 1) this one time, the cinnamon swirl was made with salt instead of sugar 2) the staff - this mid aged loud lady who tends to be on the coffee machine was badly bullying an Indian looking girl who works on the tills - calling her ugly etc. Absolutely appalling behaviour, was even more shocked that none of the other staff members said anything to stop this bullying. All this in front of customers!, wonder how the lady in question would be treating this poor girl behind the scenes.... Truly shocking.
We Habibs . 2023-04-13
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This was my first experience at pret, there was not much of a food selection and was dissatisfied when greeted with an unfriendly staff member, I asked her if she could change my sandwich for me before it was toasted and she practically laughed in my face, after her being so passive aggressive I decided not to get the sandwich but when I returned to the counter she continued to laugh and told me she would do it whilst repeating to me what I wanted her to do in a mocking tone. Myself and my friend ended up leaving without coffee or food due to this unfriendly encounter. It was almost like she was trying to humiliate me, I am not eager to return and was extremely disappointed due to the good things i have heard about this establishment
Aoife Heller . 2023-04-02
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Amazing!!! I always go there to get my favourite chicken caesar bacon baguette and chocolate brownie 😋. The manager Jessica is also very kind and always receive me with a big friendly smile wich is always nice :)
Fabiana Araujo . 2023-03-04
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Their Scandinavian salmon roll is the best! Always the nicest staff and quite spacious with seating in the back.
Andrea M . 2023-03-04
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I love Pret a Manger! Everything is delicious, very well made. The staff is rude sometimes, but.. the food is great, so I focus just in this.
Érica Galvão . 2023-03-02
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Horrible fruit flies everywhere upstairs avoid at all costs. Been twice and not a nice experience.
Shelley McDonald . 2023-02-25
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Too small Too crowded Slow service
Kyle Meyers . 2023-01-19
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Super friendly and kind staff, always genuinely wanting to know how you are. A big plus: they remember my drink (and I have a complicated one), and it’s already on its way whilst they see me queuing; this is what I call excellent customer service!
Joanna R. . 2022-12-18
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The coffee just tastes horrible, I thought they gave me a decaf flat white by accident, but that happened to be just the flavor of their regular beans. Yikes. Will get my coffee elsewhere. Also the price for a flat white is just as high as you would get in a specialty coffee bar (3 pounds something).
Sam Mas . 2022-12-10
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Slow service, no wi-fi.. The quality of Prets getting lower unfortunately…
M.R. . 2022-10-20
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Oh dear me. Perhaps the saddest Pret branch in the Group. Running out of sandwiches and yet another branch refusing to make smoothies because (insert any one of the 11 excuses I’ve been given in the last month in Central London branches). Unbelievably rude male staff member who along with the queue of 16 waiting along the wall for collection made walking out an easy decision Why not just tell the truth that the staff think it’s too much time and trouble for them to make.
Alan . 2022-10-10
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Good range of sandwiches and coffee. Both of which are freshly made daily.
Ian Dowsett . 2022-09-22
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Very slow service. especially for hot drinks. Ordered a regular latte, the drink came 2/3 full only. Visited 30/08/2022
M B . 2022-08-30
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This coffee is terrible! How in the earth there is no toilet for the costumers? Put the service was terrible, they didn’t want to make my coffee, lazy service!
Lucas Novakowski . 2022-08-19
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What terrible service . Not even a thank you for hello . Manners costs nothing in this world ! Time of visit 14:45 today
Andy J . 2022-08-10
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What an amazing service...smiling happy and welcoming...the coffee ☕️ delicious...thank you ladies 👍🙏
Albert Bejerano . 2022-08-09
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I've been to many pret a manger. This one was a joke, I also have a subscription. Loyal customer this bakewell was a joke asked the guy, to atleast change all of the bakewell tarts on display were burnt. Disappointed.. the server couldn't check if any fresh ones were baked.
mokujin Rocky . 2022-06-28
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Horrible people few of them angry on me for no reason
K SHERALDO . 2022-05-26
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I enjoyed a lovely sit down and a coffee here...Will definitely go again when I'm in the area next
Anne B . 2022-03-27
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I really like the food at Pret. Always nice staff as well :)
Linda Ekman . 2022-03-22
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Very good place and friendly stuff
Nezamul Hasan . 2022-03-20
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Ordered a pret coffee here and asked for another one as it was lukewarm - not hot at all. The lady serving today at 3.30pm rolled her eyes at me for asking nicely and she gave me a lot of attitude for exchanging it. The latte was still cold the second time and I couldn’t be bothered. Service not maintained here I will stay away from Pret for now.
Angelo Vartuca . 2022-03-02
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Barista is very patient and nice. Thank you
Jose Esta . 2022-02-26
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The service was so fast and their staff were super cool its really a place to to visit.
BA Derrick Shiavubo . 2022-02-18
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Would he great workers will act with customers more polite! Whenever I buy coffe via subscription which company offers, in reusable cup which can help to our planet even 0,0,000000000000001 per cent, they act like a they are giving coffer for free or as a charity. My problem is, when I ask a coffee in my reusable cup, they fill it half and they told me that paper cup amount is this. Are you serious? I am not asking for extra coffee or blood in your veins, I am just asking for more hot water. Guys you are serving customers not family members!
Zafarjon Khalilov . 2022-02-08
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Music Far far far too high,is difficult to enjoy a 15 minutes sandwich break feeling like in a Club,never again,
Sergio . 2022-01-25
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Have evident a male staff had a argument with a female client this afternoon around 3:30 because he refuses to make the coffee as she like. As a service provider, it’s so unprofessional. He even shout to the customer “ Don’t come back anymore.” when the store is full of other clients, He seems to be like the manager as none of the other staff was trying to stop him. Further training and temper management course is urgently required for this store.
Serena W . 2021-11-30
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The taste of the coffee weird compared to the other pret cafe
Aisha Abdullah . 2021-10-11
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Kind service, coffee not so good😅
Inbar Kehaty . 2021-10-08
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worst coffee ever! Burnt milk from a rude guy. I hope it was just a bad day, otherwise you will lose a lot of regulars....
Jason Moriello . 2020-08-24
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Coffee taste really amazing. Friendly staff.
Olivia Z . 2020-07-29
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Estos establecimientos solían ser de alta calidad con un gran servicio, pero en estos días se siente como una operación de fábrica. ¡Esperando tiempos mejores!
IqbalA . 2020-06-21
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Un buon caffe.. a good sandwich.or a wsrm soup.. you named. You payed end enjoyed.
Umberto Candia . 2020-03-04
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Bring your cup and you get discounts
Enoch Apanpa . 2020-03-02
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Great ingredients. The sweet potato falafel initially seemed blasphemous but was delicious.
Hassan Mohanna . 2020-02-28
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I had two of the Swedish meatball wraps and a Coca cola. I enjoy the wraps they are a favourite of mine. The meatballs are nice and they are in a lovely sauce. The atmosphere was quiet and I enjoyed eating in.
jonathan hooson . 2020-02-09
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I was pleased to find a Pret when I visited this area for the first time in many years, and headed in for lunch. My toastie was brought to my table in a roomy and tranquil seating area and the service was courteous. I ate lunch there the next day too and again was warmly welcomed and was able to sit quietly and enjoy my meal. Prêt is always great, this one extra so.
453default . 2020-01-08
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Great service for early morning coffee!
Phil . 2019-12-14
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Busy lunch time, staff happy and efficient
Sharon Tipp . 2019-11-29
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Says open on sundays but always closed
FilipSe . 2019-11-24
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3 chicken and broccoli soups I’ve had from here over the past 2 weeks had everything but chicken in them.
P D . 2019-10-26
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Easy to get fresh sandwiches and toasts are also good. but some staffs are a little bit careless. maybe it seems like too hard to care...?
Huijeong Kim . 2019-10-02
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Excelente picada para un desayuno rapido
Mario Alejandro Olave . 2019-09-07
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Never disappointing and they now do small bites. I had a filter coffee and a bacon caesar mini roll delicious and less than £2.40! Lovely staff too.
Maureen Valins . 2019-09-02
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Always like a pret. Good value coffee. Nice atmosphere. Would be nice to see a few children friendly 'boring' sandwiches in the chiller (something with no salad).
Han W . 2019-08-18
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5 star for the lady who changed my avocado tomato tossie
Mohammad T Rayhan . 2019-08-14
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Staff in this shop are always polite! I'm always greeted with a smile here. Very pleasant atmosphere. 😊😊😊
Thessa K . 2019-07-28
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A different pretty but still in London and still with a 99p filter coffee. As always very nice, quick service (this is the one just down from Tottenham Ct Road). Plenty of seats, sone you can charge your phone or laptop.
Phil Wheeler . 2019-07-17
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Should I have pret a manger or Pret a manger for lunch? Nah, I think I'll go out on a limb and try something new - the Pret a manger two blocks away.
Emile Victor . 2019-07-11
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The barista was excellent. Good cuppa
margaret jeffers . 2019-07-06
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Staff a bit rude the manager not professional and always not even smile, he does not deserve telhe title, no hospitality even basics.
Tamer Makram . 2019-06-20
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Fast service. Friendly helpful staff. Clean tidy safe
Stuart Butcher . 2019-06-19
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Getting expensive for no added value
Neil Myers . 2019-06-03
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Good coffee, exotic fruit pot, and cool sparkling water. Mostly effective air conditioning on the hottest day of the year. Hooray!!
Jeremy Fennell . 2019-06-01
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Staff are always so friendly and considerate, there aren't many queues. I always look forward to coming to this Pret.
yu . 2019-05-21
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A+ service happy-smiley staff. Special thanks to EJ - made my day!
Consumer Mentality . 2019-05-20
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Good food and coffee with a good service.
J . 2019-03-31
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Love Pret always have staff ready to serve you and they are quick comparto the competition.
Musi Chayla . 2019-03-07
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Decidedly average chain. Their coffee is woeful. Their food is alright. Wouldn't go out of my way to go to one but they are everywhere!
Anthony . 2019-03-06
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Expensive and nothing special quality
lore mars . 2019-03-05
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Always reliable and excellent staff, quick service
Katie Hill . 2019-02-21
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Cold and warm sandwiches available, drink and dessert. Convenient prices
Marius Dragusin . 2019-02-08
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I live for their Cinnamon Rolls and the Hot Soups ✨
Irene Cinel . 2019-02-07
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Always busy not enough seating ok coffee
George Shacallis . 2019-01-23
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A quiet but nice Pret A Manger, one of the best in the area. At least that I could see. Clean and well manage.
José María Pacheco Benítez . 2019-01-13
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Was. Ot that fresh... Still a great alternative to the usual fast food.
Hillary Carroll . 2018-12-31
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Good service reasonable prices 4.99 for 2 hot chocolates drinks. The flavour of the drink was good. Would recommend. But Enjoy!
Alexander Eastwood . 2018-12-22
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Nice food, a lot of variety, friendly staff and good atmosphere and a lot of room. Recommend it, try the chai latte with soy, it's heavenly!
B T . 2018-12-16
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This is a good place to take some snacks! Was going to pay for a coffee but the staff told me that I just won one for free! Definetly recommend it!
Alejandro Sans . 2018-12-16
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Rychlé občerstvení. Výborná káva. Teplý i studený úsek.
Martin Karas . 2018-11-29
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Buen lugar para tomar un café y comer un bocadillo sencillo, el ambiente es agradable
Yahaira E Cannatella . 2018-10-14
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Endroit propre et produits frais.
Dominique Brioul . 2018-09-15
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Good for a quick coffee and snack. There's available seating at the back of the store which is okay but not the most pleasant space given there is little natural light
Vasilis Giotsas . 2018-09-04
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They never have any Smoked Salmon and Egg baguettes after 10am. Annoying!
Jamie Grant . 2018-08-31
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Quick service and plenty of vegetarian options to choose from. Not a lot of seating, so finding somewhere to sit during busy lunch periods can be difficult.
Dan Cross . 2018-06-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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68 Opinions
The food is AMAZING! we had the potato pancakes with sauerkraut as a starter and the beef goulash and pork schnitzel as our mains and they were all excellent. The only reason this is a 4 star versus 5 star review is the service was lacking. Yes, we’re Americans and recognize that Europeans tend to want to linger over meals longer than we are used to but we’ve been in Europe for 2 weeks and are quite used to this. In this case, there was only 1 other table to serve and they (not Americans) got up to go order a second round of drinks because our servers were not around to ask. We were considering another round of drinks or coffee and dessert but we decided not to wait and went to the front and paid. The food will not disappoint!
40 Opinions
After I ordered a cup of coffee and asked the staff for a cup of free water, they refused my request. I am sure that it is Starbucks policy to provide free water to customers after ordering. Really awful staff and service.
44 Opinions
I visited a costa coffee store today with my dog just to get some food. As I walked in the "manager" was looking me up and down. I selected some food from their cabinet. I was then walking to pay. The manager says will you be eating here and stared at my dog. I asked why and she carried on looking at the dog. I put the items down and walked towards the door. She said it is our policy and it says so on the door. She then walked me to the door that only had the opening times with no policy. Oh we took it down when the window was cleaned today. I said how was I supposed to know. The way I was treated made me very upset. It is not my fault that there was no sign. Why should I be treated in such a way. Work men with dirty construction clothes can sit in but not me (suited and booted) with an exceptionally well behaved dog on a lead. Their loss and I will be sure that I let people know about how you get treated.
2534 Opinions
Oh wow! Very tasty sirloin steak cooked medium rare perfectly - one of the best I've had. Friendly service, and obviously has some regular customers - book in advance if possible. We paid just over £50 per head for a shared starter (duck rillette - looked home made) and two sirloin steaks plus a couple of drinks each - very reasonable for steak in central London.