Pret a Manger in Camden

Come here and try the ham and tomato brioche in the morning. Worth it.

Always love a Pret, just disappointing last time as they didn't have any favourite baquette!!

the blond woman has been repeatedly rude to me and my colleagues. First refusing to make eye contact with us when ordering making the experience really unpleasant and confusing, and on another occasion, shouting at me and arguing with me across the cafe. Unprovoked .

I’ve been here many times and always the 2 blonde woman at the till are always rude with an attitude towards the customers. Poor customer service overall, unwelcoming staff and poor atmosphere!

For the third time, I have ordered a sandwich which has very little filling. Salmon sandwich contains just one thin slice of salmon. I’ve noticed that the portions are smaller here than in other Prets.

Obviously the harsh reviews have been taken to heart. Staff were friendly today. Coffee as usual (good). I tried the salmon rye roll (wow - great).

Saturday 6.35 still closed (opening time 6am-8pm). Staff very unhelpful and rude.

Came at an off-peak time and bought a salad. After paying the 25% mark up to eat in (it was raining outside), there were no forks. At all. In the entire place. I took my salad back for a refund so I could go eat at a restaurant that actually provides utensils, and the people working copped an attitude. I won’t complain too much about the abysmal service, since I bet the people working here don’t get paid enough for that. But I wasn’t going to pay extra to eat my salad with a spoon. They refunded the salad but not the drink and I had to go somewhere else. Luckily there are dozens of not hundreds of food establishments in the area. Definitely give this place a pass.

Très sympa, nourriture plutôt healthy, je recommande !

Have long been a fan of Pret, but this branch was not good enough. Scruffy-looking seating area. Counter assistant kept wiping his nose with his fingers while serving food and taking money. I couldn't collect my toasties straightway (as I had luggage and a tray of drinks), so the assistant just left them on the counter. I returned and waited by the counter, only to find the heated toasties sitting there all along. Too few staff doing too many jobs at the same time. Only positive was the good quality onion bhajee and cheese sandwich.

Barista was not only rude to the lady in front of me, urging her to hurry up and being snappy with her but rude to me as well. She made multiple angry remarks as I was paying for my items and blamed me for issues going on with the scanner. Was clearly having a hard day which I understand as a service worker myself, however taking it out on the customers is never ok and leaves a bad reputation. I had never had an experience like this at pret before but it definitely changed how I feel about it. Quite a bummer

Oh Maria - I think you should get a new job. If you don’t like making eye contact maybe customer services isn't for you! Barking orders at people in front of customers is also not a good look. Finally don’t dare try to pay her with cash - get told off for that! Thought maybe she was having a bad day but after speaking with colleagues it’s an every day thing!

The flat white I bought is ok kotu no, I think it can't be that milk is poured on the top of the waiting coffe, plus if you ask many people, they will all say it's bad, change it, I threw the pret coffe in the trash.

Decent food, though a bit pricey and the inside sitting areas and customer service are ok

Extremely rude poker face girl on front serving customers, did not get her name but small in height.

Do not think it is right to pay 16 pounds for a roll, packet of crisp, drink, and shop produced snack bar. Not happy 😒

Amazing service, great range of drinks! Was even offered an extra on the house by Ayesha which made my day!!

18. July 5pm The blonde white young female cashier at the far right counter was astonishingly rude.

It’s going down, food quality, service, cleaning level

The worst place to visit. Staff is so rude and mean, only answering with anger and almost shouting at customers . Will never come back again

Ich wünschte, diese Kette würde es auch anderswo geben! Gesund, frisch, relativ günstige Preise und ein reichhaltiges Angebot für fast alle Ernährungsbedürfnisse. Wir waren bei unserem Urlaub in mehreren Filialen, sogar nochmals am Flughafen, und wurden nie enttäuscht!

The worst customer services I've ever received. The female employee with black glasses needs to leave her attitude at home. The manager doesn't care that one of her employees is rude to customers. Canceling the Pret A Manger membership because of the terrible services I've received for the 4 times I've gone there.

Good coffee, horrible service. Can’t speak about all the staff there but the one girl that served me needs to quit customer service ASAP.

Was here 20.05.23 at 17:00 and was disappointed by the rude staff I was served . Next time I'll definitely go to Costa

Was here 20.05.23 at 17:00 and was disappointed by the rude staff I was served . Next time I'll definitely go to Costa

It was a quiet Monday late morning. I was standing ready at the counter to pick up my Americano, when the French barista shouted at my face to pick it up (I had been looking at my phone and hadn’t heard her the first time). It wasn’t particularly busy, and she could have just handed me the coffee, but instead she placed it about 3 feet away from me on the counter and barked at me to pick it up. Found it really rude, I asked her not to shout at me and she didn’t even apologise, just went back to gossiping with her colleague.

Opening times online are wrong, walked all the way to this location before my train for an iced drink to find it was closed despite previously checking on maps which locations were open

I go to this place almost every day and I never come across such a rude customer service like from one of the employee extremely rude she should focus more about her customer service

Très bien placé juste en face du Pullman, si vous voulez faire une pause gourmande, petit déjeuner, déjeuner ou dîner, pourquoi pas ! On y trouve globalement les mêmes produits que dans les établissements PAM de France. Pas mal de monde pendant la pause déjeuner donc essayez d'arriver un peu avant si vous voulez une place assise. Certains (es) viennent pour bosser avec leur PC ou MAC mais si ils n'occupent qu'une seule place, les anglais vous permettront volontiers de vous assoir à la même table.

All right. A place where you can go when you don't want to find funny surprises. Average food and prices. Peaceful atmosphere and simple interior design with little wooden tables and minimalistic style. Good choice if you want to eat something and don't know what and also if you are in a hurry. Good takeaway, not best in dine in.

Had an issue with subscription one team member very unhelpful. However one very helpful Ozman. Store good tidy, well stocked and usual quick service even when busy.

Closes too early on Sundays. 👎🏼

Attendant charged me wrongly and asked me to pay for a second time (I was using my cellphone as a contactless card). Then she chose the wrong option, not allowing me to pay in contactless mode, I tried to explain and a second attendant started to speak harsly to me, as if I wasnot wanting to pay. I Wonder if as a White male they would act the same way.

런던을 여행하다보면 자주 눈에 띄는 매장. 대충 봐도 샌드위치와 커피 등을 파는 현지 음식점이구나 하고 지나침. 궁금해서 찾아보니 영국 런던에 본부를 둔 프랜차이즈. Pre a manger는 불어로 '쁘레타 망제'라고 읽고 뜻은 'ready to eat' 신기한 것은 런던 어느 곳에 가도 눈에 띈다는 것. 매우 사람들이 붐비는 리젠트 스트리트에도 있고, 여기 세인트 판크라스 역 앞에도 있다 한 마디로 요즘 서울에 어느 동네를 가도 스타벅스가 있는것 처럼 ... 메뉴는 좀 다르다 ~ 이곳은 서브웨이+스타벅스 메뉴 스타일에 가격과 분위기는 맥도날드. 한 마디로 여러가지 장점을 살린 프랜차이즈 인데 영국에서는 대박난듯 ㅎ 매우 신선하며 간단하고 저렴한 한 끼를 즐길 수 있도록 서비스를 제공하는 식당. 쁘레타 망제 ~~ 먹을 준비 됐나요??

This was the first Pret I had visited, and it became my go-to Pret during my initial days in London. It always has a lot of options, but it is always packed with a lot of people who pick their daily coffee before heading to office or the stations, and even with students from the UCL or other institutes in the area.

Great choice of fresh sandwiches, drinks, and pastry. Ideal for a quick breakfast or lunch. Free WiFi and places to sit down. Good place to pick up a picnic lunch before a train ride.

They allowed people to walk in and steal food. Pathetic London.

Customer service is horrendous,

dear management, please stop letting the really weird people who sneer and look down their nose at you work the register

An OK Pret in that you get what you expect. Food quality and variety is as normal. The place was a bit untidy but what I noticed was that the staff were getting in each others way and folks orders were being mixed up as a result. Despite a number being on duty, they still had folks waiting at the side for coffees and drinks but frankly, I would not have said the place was particularly busy.l Would I use it again? Probably if in the area and as someone who is addicted to Pret soup, their Red Thai Veg was amazing, followed closely by the Swedish meat ball wrap.

Homeless guy tried to fight me 💁

this location always seems to be dirty, smelly and cold :-(

All toilets are out of order, even the ♿ so they say :(((

Poor customer service, heard order but couldn't carry it out. Simple, extra hot means extra hot. Stale food also, maybe end of day?

Dir besten Baguettes gibt es hier

Poor customer service! Forgot to the make my drink and i need to remind them. No straw for cold drink until I asked for it.

Непогане місце, поруч з вокзалом. Багато різновидів сендвічів і напоїв. Чисто, зручно, смачно. Їжа свіжа, випічка чудова. Дякую.

Top many people using it as an office taking up all the seating

Set up in a good location with quick service. However, it is really busy and might have to wait in queue if in a rush.

The service is quite poor. Opening time is not correct. It's depends on the staff mood.

Our train was delayed and these guys were just about to close but they served us anyway fantastic customer service, kind and thoughtful staff who were happy even after a long shift to serve with a smile . My husband wanted a coffee even though they had stopped serving coffee to clean the machine down they made him one nothing was too much trouble

They have iced coffee, smoothies, frappes and shakes. Very limited seating

8:30 am in the morning not too late to be all so filthy. From glass door hasn’t been cleaned for quite a while . All tables are dirty. A staff member emptied the bin with cutlery but don’t even bother to wipe up on top. But they do have time to chat . It’s difficult to think that they will keep minimum hygiene standards on the back of the house with the food we consume One of the dirties Pret I’ve been

Situé juste à côté de la gare. C’est très bien et moins cher qu’en France :)

Friendly staff. Nice food and coffee too for breakfast.

My 8 month pregnant partner came in with a friend purchased a coffee and asked if she could use the bathroom and have her water bottle filled. She was met by rude staff who told her to fill her own bottle and was told that she was not allowed to use the bathroom. This has now resulted in a major embarrassing accident and humiliation. This behaviour by pret is disgusting of them to humiliate a paying customer this way.

Great customer service! The store was about to close, however they kept it open for a few more minutes in order to quickly grab a meal. Which, by the way, tasted really good. Much appreciated!

מתוקתק. טעים. טרי. נעים לשבת ולהירגע.

A multitude of options, everything seems freshly made. Will definitely visit again.

Sadly, the quality had suffered since the pandemic. Just had an sinewy ham sandwich ☹️

Security guy is a star he chased after me to give me my camera which i had forgotten...

Couldn’t make half the drinks on the menu

Taste : 3/5 Service : 3.5/5 Ambience : 3.5/5 Value for money : 3/5 Observation based on various Pret centres: the centres most of the time do not serve shakes or chai latte. Please remove them from the menu if you are not able to serve them.

Birşeyler yudumlayıp biraz atıştırmak için güzel bir mekan.

Even though they have an indoors seating area, where you can enjoy your food and drink, there is no toilet available.

Rude staff memeber who is front facing, shouldn’t br working customer service if she obviously doesn’t want to give good service. Also this branch is always coincidentally out of ice, what’s the point of having a subscription service when you cannot get what you want!

Latte is quite nice but clearly not enough seats!

Magaza yogun ve kalabalik. Sandviç leri harika. Fiyati da uygun

I bought a tuna and cucumber sandwich with a cup of americano today that was amazing. My son liked hot chocolate and croissant. Nice experience..

It's a Pret, so standard Pret faire available. It's ok, small place that gets really crowded at lunch. Staff are always lovely.

Good place to grab a bite (either there or to go) on the way to/from work.

Good food although staff forgot to give us some of it

Pret is always, welcoming and do a good display, of things we like especially ,their hot food and dessert$, on a miserable cold day . Not to mention, a wide range ,of hot and cold drinks .

I have lactose intolerance.i asked for a coconut hot chocolate and they game me one with normal milk.i repeated that I cannot drink it and a few seconds later they gave me supposedly the drink I asked.apparently those seconds was the time to just put the coconut sticker on the top and pretend that this was what I ordered.they think that we are stupid not to realise the difference when we have intolerance to an ingredient...this is ridiculous...

Dear Manager I want to thank you for employing such lovely people, the employee of the day for me is Ibrahim young man very polite and helpful.

Tout près de la gare de Euston. Endroit avec beaucoup d'espace, bon éclairage, ambiance animée pour écrire des cartes postales, trier les photos etc.

Nice location for a coffee shop. However, most of the time they don't have chocolate. So, if you are looking for a mocha or hot chocolate, you will be disappointed.

The subscription is ace...also the vegan options are good...I'd love to see a vegan breakfast roll though.

Came to pick up something easy to improve my morning but I am still astonished with the fact they could manage to ruin a Ham and Cheese sandwich, which tastes old and frozen at the same time and a Flat white which tastes like simply hot water -dirty water, I would say after taking off the lid-. Horrible.

It's Pret!!!!, but really handy after my Covid-19 jab next door at Bidborough House. Friendly staff and a busy vibe.

Always consistent. Friendly staff and good choice of breakfast food.

AVOID THIS PLACE! Tables full of rubbish, loud music, 12 staff members behind the counter and not even one that actually knows what’s a vegan option. I’ve been in London for 7 years but I’ve never been to such a disorganised, unwelcoming place since I arrived in this city!!

Handling orders should not be rocket science. I use this Pret as it is close to me, but it is a total chaos, I have to tell my order 3 times to get my coffee. They definitely can not handle multiple orders. They should be all replaced or find a proper system. I do not understand taking 10 orders while you can handle 4-5. So make people wait before taking the order, not after! Take 4-5 orders at once, and make them ready, take a new one when an order is ready. Simple! Today is my last time with this Pret.

This is the worst place I have ever visited, I ordered late but they give me tea instead and they couldn't even refuse to change they said to me that's what you ordered if you want to take it is up to you

I like Pret but staff at this branch is One of the worst at making coffee. Consistently bad.

8 people taking order + 2 making coffees = disaster Don't understand why are there so many people on the tills, the ones making coffees were overwhelmed and kept having to ask customers for their drink orders which resulted in customers leaving. Management should have less people behind the tills taking orders- customers would rather wait 2 more minutes rather then having to wait 5 minutes for a coffee.

Had to ask THREE times for my Cappuccino to be remade as staff had given me a flat white. Pret used to be excellent but staff are clearly untrained with no idea how to make coffee or what the difference is between lattes, flat whites, cappucinos, etc. This has obviously occurred since last years take over, but really, there's no excuse for staff not knowing something which is, in the 21st century, so basic.

If we are talking about chain cafes. This is the best of the best👌🏻

Great staff, friendly and always attentive to customers but always and issue with ice, frappe and inconsistency at Pret.

Very friendly atmosphere every time I go there. Shout out to Jessica and Beatriz. Always smiling and very professional! Other Prets should learn from this one here! Cheers guys ;)

Great food only downside is limited seating

Lovely Place for a coffee break. The team its also very friendly, specially Jessica, who always treat you with a big smile

meatless meatball hot wrap tastes really nice

Good coffee for a pretty price.

Yes good place to have a coffee clean and tidy

Mustafa and Jessica are absolutely rude people! Avoid this Pret. They should not work with people as they cannot communicate with respect and politeness at all. Terrible experience, being shouted at, Mustafa was terribly rude to me and Jessica did not even say hello, was snappy and arrogant when she came in that situation. This behaviour is unacceptable!

Service could be a bit more polite

Rude and slow service with poor communication. Most times there's no ice, the blender is broken and things are not stocked (such as matcha). This is appalling since this is a very busy store and I am always left disappointed as a customer. I have a pret subscription which seems pointless since I cannot get most the drinks on the menu.

Free subscription nice drinks and nice food

Busy place but staff quick at taking orders and no faults