Based on 5.851 opinions finded in 2 websites
Based on 5.851 opinions finded in 2 websites
Opinions
We came with my son on the 26th and 28th from France for vacation. superb welcome from the team today we ordered wing corn mash fries excellent hamburger I am a fan of this brand when I come to London. The location of the restaurant very close to the Eurostar for Paris is appreciable. A big THANK YOU to Bilal Chiron Vinicius Kiron Eloïse the manager girl for their welcome.
germinouche camilus . 2025-03-06
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This is my first not so great review of Nando’s. Nandos has been my fav place since moving here but this experience has me thinking. We stood in the cold outside waiting for 30 minutes to be seated when there were empty tables inside and downstairs. We finally got seated, we weren’t served with water or anything, we ordered online and our waiter didn’t come back to check on us or anything. It was my husband’s birthday and I had to go to the cashier, thank God she was nice and gave him free ice cream swirl. The food came out burnt and because it was close to the closing time, we couldn’t even complain because we were hungry and they would be closing soon. The food was not up to par and definitely not close to what I am use to at Manchester and Preston locations. I was very disappointed that he had to eat burnt food especially on his special day. The bathroom was also nastyyyyy! I will not be going back to this location ever again!
Dr. Monique Lynch . 2025-03-01
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Very busy Nando’s and the staff were helpful and fast in getting the food out to us. Really nice food and shop. Very clean and well spread out.
Gary C . 2025-02-25
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Servers were unprofessional Food was alright
Serena Harmsworth . 2025-02-24
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We usually have a great time at this Nando’s, but our recent experience was far from satisfactory. We were seated downstairs next to the toilets, and the smell was unbearable. Despite the busy Saturday crowd, our food arrived an excruciatingly long time after we ordered. To make matters worse, we had to go upstairs to get our food. But the real nightmare began when our waitress arrived at 9:30 p.m. to inform us that it was closing time and that we needed to pour sauce on our plates so she could take the bottle away, when we informed her that we were still eating and we needed the sauces she proceeded to push us into pouring however much sauce we wanted so she could take it away. We were still half full, and the situation was made even more uncomfortable by the stares we received from the staff, who seemed eager to have us leave. Feeling humiliated and unsatisfied, we decided to leave before finishing the food we had paid for.
A G . 2025-02-23
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Sempre vou no Nandos indo a Londres. Atendimento impecável. Comida muito boa, lembrando tudo a base de frango. Os molhos são deliciosos. Compre.
Marcio Vaz . 2025-02-22
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Did a simple order portion of hips two drinks. Paid through the app as advised. Waited a while no drinks. Found someone to as and they went to check and came back and said no order received need to speak to the manager. Spoke to the manager got the same response even though I had email confirmation of order and payment leaving my account. All she said was order again and you will get one of the transactions back. Did not agree with this. Eventually found one helpful staff member who found the order on their tablet tried to push it through with no joy. They then cancelled my order and processed a refund and had to order again. Why something so simple is so difficult
David Humbles . 2025-02-20
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Great location, located on the left hand side as soon as you step out of King’s Cross train station. Spacious and clean upstairs and downstairs,
Toby H . 2025-02-19
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Lovely.Workers really nice and kind. You would not regret going.Food is just too good.Completelg recommend going.😀
Review master . 2025-02-15
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Service was terrible, was very close to throwing hands.
jarwyn07 . 2025-02-09
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Abbiamo cenato in questa catena per due sere consecutive perché vicinissima al nostro hotel e con cibo ottimo! Tantissima scelta anche per persone vegetariane. Cibo ottimo, personale gentilissimo e servizio velocissimo. Vi consiglio di prenotare direttamente dal sito inserendo il numero del vostro tavolo così da velocizzare l'ordine.
Chiara C . 2025-02-08
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Très très moyen Personnel peut compétent Oubli de commande que l'on ramène après avoir fini de dîner Ne recommande sauf aux anglais
Jacky D . 2025-02-07
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Nando's became quite a sad fast food. Used to be much better. Chicken is dry, the Portuguese salad lacked dried tomatoes, onion and lettuce, half of the ingredients. I got only tomatoes and cucumber. Quite a joke. I cannot recommend this restaurant.
Blanka Zonygová . 2025-02-02
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Easy going place for chicken meal. Quick and efficient service with reasonable prices making whole quick bite experience super nice 👍🏼 👍🏼 this time we opted whole skinless chicken and despite first thinking the portion won’t be enough for two - I was wrong. It’s filling and plenty of to share 🙃
Edvin G . 2025-02-02
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A pleasant fast food place. It was my first time in Nandos and it was a pleasant surprise that I could order my food through the QR code. Staff were friendly. A bit busy and noisy however that’s what you should expect from a fast food place near railway station in London.
Tulip . 2025-02-01
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Absolutely ♥️ eating here. Fabulous food. Supremely speedy service - more efficient than rushed. Atmosphere ambient for families was fantastic.
Allen Tsui . 2025-01-30
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“I was extremely disappointed with my visit to Nando’s at King’s Cross. I ordered 1/2 chicken with rice and mac and cheese, and the food was not cooked well and served cold. Despite requesting extra hot flavor, the seasoning was bland, and the overall quality did not meet expectations. The reviews (currently at 4.1 stars) were misleading, and I strongly advise others to avoid this branch. Based on my experience, it deserves 0 stars, but unfortunately, I can only rate 1 star. I’ve attached a picture as proof of the disappointing meal. Save your money and time—this branch is not worth it.”
Kichu Kichu . 2025-01-28
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Food was great and only had to wait about 5 minutes to get a seat even on a saturday night. Chicken was great, been to a few branches where it feels like it's sat under a hwat lamp for hours, but this was fresh.
Jamie Percival . 2025-01-28
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Very happy with food and service. Got a bit more expensive compared to few years back, but still quality is very good. Recommended it.
Claudio Vitiello . 2025-01-27
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Hadn’t been to this Nando’s before but it was a wonderful experience. It was really nice atmosphere for a Wednesday the place was super clean. I made a mistake with my order but Suzie was an absolute angel and sorted everything out for me very quickly!
A x . 2025-01-27
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Not the fastest service!! But saying that I wasn't in a rush. Only thing I'll have a moan about is they could've turned the heating off or down 😚😚boy was it hot inhere.
mark saunders . 2025-01-25
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I have visited Nando’s several times before and visiting KC for the 2nd time in last year, had many good experiences but my first review is unfortunately after a terrible one. Toilets are unbelievably dirty for a restaurant with Nando’s standards. Portuguese salad is considered probably not to waste edges of tomatoes. And lastly chicken is over cooked all dry. Sorry to see one of my fav restaurants this way.
Kaan Ergüç . 2025-01-24
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It was my first time in Nandos and the last. I ordered quarter chicken, it was dry. As a side ordered Portuguese tomato salad and it was disaster. Below you can find the photo. In my salat I found literally 3 edges of tomato. Like they put it to my plate not to waste. Toilet is very dirty. The only good thing - food came quickly, but this reason not enough for me to come ever again.
Viktoriia Klymenko Erguc . 2025-01-24
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Manager was very customer focused and welcoming. The whole experience was excellent.
Trei St vie . 2025-01-23
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Scott and peaches were amazing, they made my experience great, I defo recommend to attend this store
Fabio Dessena . 2025-01-21
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Lovely nandos , atmosphere very noisy but great service and food
Ty D . 2025-01-20
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The first restaurant we tried when we arrived from France, we were made to feel very welcome, the service was quick and easy, and the food is really very good! It's a shame there's none in France, because I could eat it every day!
Elouan Kmvt . 2025-01-14
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Classic Nando’s , staff are usually really nice. It is a bit transient as many people travelling stop there so not so cosy for local people wanting a catch up but we love it . Good chicken for low price
stephanie dartinet . 2025-01-11
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Popular place for food specializing in chicken and fried foods. Food is ordered and picked up at the bar... something special. The food is the quality of those fast food places. The sauces are the best of all because of their variety in terms of spiciness.
Alejandro (Cali) . 2025-01-09
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Great Nandos spot- the hostess at 830 pm on Jan6 was very friendly and helpful.
Connor Hughes . 2025-01-06
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In London you have to visit a Nandos 😊, food based on chicken and lemon sauce I love it, the atmosphere is always pleasant
Nieves Martín . 2025-01-03
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Nando’s is a go-to spot for lovers of flame-grilled chicken with bold, flavorful spices. Renowned for its Peri-Peri chicken, the menu offers a variety of heat levels to suit all palates, from mild to extra hot. The sides, such as creamy mashed potatoes, spicy rice, and peri-peri fries, complement the main dishes perfectly. The casual, vibrant atmosphere makes Nando’s an ideal choice for a quick meal or a laid-back gathering with friends and family. While the food is consistently delicious, the pricing can feel a bit high for what is essentially a casual dining experience. However, the combination of great flavors, friendly staff, and quick service makes it a popular choice for a satisfying meal.
Sayan Siva . 2024-12-31
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I enjoyed the chicken thoroughly. Delicious and beautifully cooked. I also later bought a Nandos bag with herbs from Sainsbury's & last night was delighted by the taste.
Mandeep Metharu . 2024-12-28
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Very nice service, but the food can be hit and miss. Some times it’s very cold and the chip portion can be extremely small at times compared to the portion should be receiving. The area is nice and clean though & staff are friendly
Anish Patel . 2024-12-23
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Really great and quick service with a smile on their faces. I recommend!
Spenser S . 2024-12-20
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Arrived at 12:30 on a weekday with 2 kids, the host was busy chatting with another staff member and looked annoyed to have to interrupt her conversation to serve us. Asked for a table for 6. We were told there aren't any. No option to push an empty table of 2 a few centimetres to join an empty table of 4 either. In every other Nando's we're happy to wait for a table to become free or come back in 20 minutes, but apparently this isn't an option at Kings X either because they don’t want people waiting by the entrance (?!). Disappointed, we went elsewhere.
Anne C . 2024-12-19
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I am never a fan when a food establishment makes ridiculous excuses for serving cold food I ordered chips plus 2 x chicken fillets I specifically requested that I would like the food to be served hot Well it was too much to ask Food was served quick but it was cold - I explained to the gentleman who was clearing tables who assured me that fresh batch was going to be delivered . I invited him to touch the temperature of the food and he acknowledged the chicken was unacceptably cold but didn’t think the chips could be served hotter The same cold chips were served and the same chicken that he had touched was reheated and served back to me They should be reported to the H&S for serving me contaminated chicken - yes contaminated with his fingers I had a train to catch so I couldn’t wait for another fresh batch and after the second batch I didnt think they would understand the value of customer service and serve me to the standard Nando’s is supposed to As I departed the restaurant I shared some feedback about the lack of care exemplified by serving cold food - the gentleman who was cleaning tables was trying his best to make excuses and kept on touching my arm which I found offensive . Excuses such as they were very busy - yes but that isn’t a good enough excuse to serve cold food. The team work very hard - yes I am sure they do and I would t question this but the food was served cold No care for loving up to Nando’s basic food standards I was patronised by a statement that asked whether I had ever worked in a restaurant that served 5000 meals per day - that according to him was an acceptable way of saying food will be served cold They need to be reported to H&S department And I would encourage you NOT to eat here if you want hot food Disappointing food Staff full of excuses who are very good at justifying why they can serve cold food Appalling service and food STAY AWAY and AVOID
anand bhawsar . 2024-12-18
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2024/12 Nando's at King's Cross is a vibrant and welcoming spot, perfect for a casual meal with friends or a quick bite before catching a train. Located in the heart of one of London's busiest transport hubs, this Nando's is a convenient choice for both locals and travelers alike. The interior has a lively, modern feel with bold, colorful decor, offering a relaxed atmosphere where you can enjoy the restaurant's signature flame-grilled peri-peri chicken. The menu features a wide variety of options, from tender chicken cooked to your preferred spice level to vegetarian dishes and sides like spicy rice and peri-peri chips. Whether you're a fan of mild or extra hot flavors, Nando's always delivers on taste. The staff is friendly and efficient, making it an enjoyable experience whether you're dining in or grabbing food to go. With its prime location near King's Cross station, Nando's is ideal for those looking for a delicious, satisfying meal before a journey or for a casual stop during a day out. The combination of tasty food, a fun atmosphere, and convenient location makes Nando's King's Cross a great choice for any occasion.
Paul Wu . 2024-12-17
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Didn't have alot of thr food i wanted on the menu
lee Grant . 2024-12-15
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Nandos are famous for the roast chicken and the special sauces.
Kostas Koniavitis . 2024-12-15
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Kelan proper legend, gave us an amazing tour around the store. Gave us some great facts about Nando’s too. Would definitely visit again!
Max Hagedorn . 2024-12-14
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The host Kelan was an amazing guy, he went above and beyond to give us the best experience possible. Lots of love ❤️
Luuk Stoempenhuizen . 2024-12-14
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Kelan was a true legend! Gave us a proper Nandos treatment!
Beau Van der Graaf . 2024-12-14
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The staff here are fantastic from the moment you walk through the doors. The food is always 10/10. This restaurant does get super busy and there’s a wait time so be prepared but they have a waiting section we waited about 15min but was totally worth it. Great value for money too.
Evangelia . 2024-12-11
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The worst Nandos I have been to. Returned after a year. Last time I was robbed by a thief inside this Nandos and despite the police emails and mines, nobody helped to give any footage to the police. This time I returned because it is conveniently across the road from kings cross. Being very careful of my property this time, nobody greeted us . No hellos , no goodbyes . Not once I heard a thank you from any of the staff . Not even their Patraõ. Nobody asked if we needed anything else at all , they just drop the food in front of you and leave. I believe because of their desirable location, they don’t really care about a returning customer anyway so customer service is 0. The quality of the food was just ok . Just eatable not enjoyable. For example the chicken and cheese on their loaded chips was just slapped on the top corner. Anyway the lack of customer service made put us in a bad mood and made the food taste even worse.
S A . 2024-12-09
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Fabulous meal at Nando’s Kings Cross tonight. Cannot describe how wonderful the staff were. Everyone was accommodating and made sure we had what we need. Lovely team!
Catherine Dodds . 2024-12-07
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Really enjoyed the service and food. We made a mistake on our order and the manager fixed it without charging for our mistake. Such great service. Also the staff was fast in seating us, explaining the food and clearing the plates. Lovely experience in London when most other places can be rude.
Lee Scott . 2024-12-06
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Ana amazing understanding of food allergies and an accommodating service at the table. To many people queuing at the door tho
Pedro Arrayano . 2024-12-03
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Good food. That tastes like real good chicken. Had a wonderful waiter called Ainan. Super nice and professional. Strongly recommended.
ole andre horpestad . 2024-12-01
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Good food, great service, Jaden was very hospitable
Tahir Khan . 2024-11-30
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Served by Jayden today, such a warm welcome and very attentive.
Jamelia Donaldson . 2024-11-29
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Nice food, typical nando. The staff was super friendly and served us very quickly. I highly recommend it
Jean-Marc Popoff . 2024-11-27
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Vert Nice place close tot St Pancras station. Food was delicious
Shanier Ozir . 2024-11-26
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I’ve visited the Nando’s at Kings Cross several times, but unfortunately, my experience has been consistently disappointing when it comes to getting my order right. I usually order four chicken thighs, but each time, I end up receiving butterfly chicken instead—often cold to the touch. While I appreciate the efforts of the staff, they seem to lack coordination and often appear to be running around aimlessly, which may contribute to the mistakes. That said, the team is polite and clearly trying their best to keep up with the demands of a busy restaurant. While the food quality and service potential are there, the consistent errors and lack of organisation make it hard to fully enjoy the experience. Hopefully, some adjustments can be made to improve accuracy and workflow.
Mike H . 2024-11-26
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Like an um-num-numnivore I was dying to have Nando's because Paris doesn't have. Yes, I like Nando's and this visit didn't disappoint. Friendly staff, good and fast service, great for a stop before heading to St Pancras.
Graham Fleischer . 2024-11-24
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In terms of accessibility the staff were absolutely fantastic.
steve harris . 2024-11-24
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Hamzah was amazing!!! He was lovely and helpful.
Milly Gamma . 2024-11-24
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The employees were amazing. Everyone from the managers to the people bringing out the food or collecting plates. They all played their part and were friendly with it. A really great team working together to make our night out a great one. Thank you
Deon Terrelonge . 2024-11-23
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If I could give this branch 6 stars, I would! The service is unreal, we only had to wait less than 5 minutes for a table, which is unreal for a Saturday lunchtime. I wanted to try the new limited edition Fanta flavour and I was not disappointed!! It was so good! I didn't want it to end. The food also came really quickly after ordering at the table using the QR code. One of the waitresses was really attentive and made sure everything was okay with the food etc. so lovely I will definitely be back next time I'm in London!! ⭐⭐⭐⭐⭐⭐
Angel Bright . 2024-11-23
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Somewhere to eat before continuing our journey.
Keirron Mascall . 2024-11-22
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Nice Restaurant to have some decent chicken! We took the share plate which was a really good to share for 2 People. Which came with the choice of 2 large sides or 4 regular sides !
Silas Schwarzer . 2024-11-18
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I like Nandos and came by this on eby chance. Near Kings Cross Station. The Staff was very nice.
Hansi Slanec . 2024-11-13
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Always the best chicken in town
serge siborurema . 2024-11-13
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I went into Nando with a happy self but came out traumatised because they ushered customers in without safety protocol measurements thereby making other seated customers vulnerable. My bag was stolen .
RC Chronicles . 2024-11-13
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Food was great and Ainan was a really good host!
Adam . 2024-11-10
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First time eating at Nando’s and the food was delicious! It was really filling and the service was friendly, quick and efficient!
Tamira Terlaan . 2024-11-08
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Just like home in South Africa. Enjoyed my meal and extra hot lived up to its expectations.
Lacastan Moodley . 2024-11-04
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It’s super super super good shame that there isn’t in France
Sandrine Lopes . 2024-11-04
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Come in here often when travelling for work and the staff are always great and food comes out quickly
Emma Brodie . 2024-11-02
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Tender chicken and nice service couldnt get better
Aganuar . 2024-11-01
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Great food, great service from Juliette :)
Simon Lindström . 2024-11-01
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Great food and friendly service from Juliette
Tom Apuzzo . 2024-11-01
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i recommend its amazing live life love the ckicken ther chips are flaverous and si is the chicken i really enjoyed my stay here
GoPlaces67422512928 . 2024-10-30
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This spot is a great for casual night,and to be around people who you love and with laughter, and I just love nandos it's one of my favourite place.
India D . 2024-10-29
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Queued for ages in the rain when we could see loads of empty tables inside. Half the dishes were sold out. They only brought some of the dishes and we had to remind them multiple times that dishes were missing.
Sarah Blackman . 2024-10-29
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This place clearly needs a manager and a good one at that!!
mike O'Neill . 2024-10-29
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forgot my friends food, very apologetic, only 5 mins wait, amazing work on the staff members to resolve the issue.
Natasha Dawson . 2024-10-27
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Visit here for the first time this week. Same good standards as others. Actually bigger than what you think from the street. If you pass the counter you see more tables available
Michael Knowles . 2024-10-27
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Hi did this branch serve halal chicken ?
SITI NARISSA SARA ROZNI . 2024-10-26
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Jaeden was such a nice guy and friendly approachable engergy, asset to the team!
Natasha Thornton . 2024-10-24
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The vibe, staffs and food was amazing. The chicken was very succulent and tender and juicy, the peri mac and cheese was amazing which I highly recommend and besides the food the place was very clean and the staffs were so nice and helpful
omawa b . 2024-10-22
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The food was 10/10 everything was nice and well done, the chicken was very succulent and tender and juicy the peri mac and cheese is absolutely amazing I definitely recommend
Omawa B . 2024-10-22
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Very casual and yummy, especially for a girls night out. Very lovely end to a very long day and night out in a very busy city.
F S . 2024-10-22
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It was really a pleasure to eat in your restaurant . Thanks to de staff service especially Sam.
Withney Noslen . 2024-10-21
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Esther was amazing! Great customer service thank you x
Cshenekaa . 2024-10-21
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Super fast service which is what you need when need a train station. Clear allergen advice and perfect for someone with Coeliac.
Ryan Cullen . 2024-10-12
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Not as good this time as previous visits. No reflection on the staff who are lovely young people, but the service was quite slow and couldn't get a coffee to finish off with as the machine had broken down.
Janet DENNISON . 2024-10-09
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It is complicated because it is a card payment system with QR authentication order. The food was satisfying and good to eat~ The family set is enough for 6 people.
박관수 . 2024-10-08
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Very nice place and the food is very good. Thanks to Nazumel for the welcome
Rokhaya Ba . 2024-10-08
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Lukewarm food, tiny portions considering the prices. Extremely middling food quality.
Sam Morse-Brown . 2024-10-06
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In short, the food was satisfactory. The receptionist was friendly and made an effort to assist the clients promptly. Without his help, I would have rated this experience poorly. When the waitress brought the shared platter, she mentioned that she would provide small plates for us to share. However, after waiting for a few minutes, I went out to take the ketchup and reminded her to bring them. To my surprise, when I asked about the plates, she abruptly exclaimed 'EXCUSE ME!' as if I was in the wrong for expecting them. It was not the kind of generous assistance one would hope for. The absence of a service charge does not excuse failing to fulfill promises made to customers. Please correct me if my expectations are unreasonable.
Amazing Jacky . 2024-10-05
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I am french and I discovered this restaurant. It was a great experience with delicious food. I took 1/2 chicken and it was delicious.
Alexandre Nadjar . 2024-10-04
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The food was good (as always at Nandos) but what was amazing is the staff! Very polite and very welcoming.
Marina Bn . 2024-09-30
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Very good chicken based food. Easy to order through a QR and you pay directly on your mobile. Unlimited soft drinks and free water. Highly recommended. Large, filling portions.
Anna . 2024-09-29
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quite a wait to sit down considering we could see several empty tables. it's very much a self service place - you order at the till and get your own plates / cutlery / sauces / drinks. the food is fine and well priced but nothing exceptional.
Nouha . 2024-09-26
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A restaurant where you can eat comfortably in London. The spicy taste suits Korean people’s tastes well.
Crystal . 2024-09-24
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Ordered and paid on the Internet, many of the dishes were sold out at 8pm. Difference between the proposed photos and the reality was enormous. The price is not justified for the quantity of product on the plate. We took two wraps, they were really small and two cesar salads with the addition of chicken breast which was divided in two, it was tiny, it must have been maybe 50 g…
Ginevra Merci . 2024-09-23
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Lovely lovely staff. Helpful, friendly. See you next time.x
Sue Lee . 2024-09-22
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Staff are friendly. Service is quick
ED MEDCALF . 2024-09-22
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My friends and I come from Paris and had a good experience at Nando’s!! We were welcomed so nice by Esther and we ate well!!! The food was good. Big Thanks to Esther.
Abbygaëlle Be . 2024-09-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The manager gave my coffee away to someone else, and give that exact coffee to me. Feel disappointed about she assumed that way, and I just realised it after getting out of the coffee shop!