Nando's in Camden

We usually love Nandos but it all went wrong at the door. The place was busy but tables were not getting cleared where people were clearly hanging around waiting for their train after they’d eaten. When a table became clear it was not attended to very quickly. The Greeter was not on top of the situation and we had to tell three times we needed a table for two. On the final occasion he said we would have a ten minute wait then told us we would need to stand outside. We had no confidence in his queue management ability so gave up and went for a curry instead.

Really enjoyed this meal would come here again. Didn’t book just walked in. They had a table straight away for me and 3 others. Toilets was not very clean. But food was good.

Had a lovely experience! The food was tasty & came fast, the service was great by Jaedon. He really made sure that we were satisfied with our food & experience.

Currently sitting on the toilet in pain because the chicken was undercooked. I even mentioned it to a member of staff and they said it's fine because the meat temperature is checked. I said ok I trust you but clearly I shouldn't have

Food was fine. Chips where stodgy and hard. We had the wrong order delivered twice from the table next to us either side. Which we fixed between as it was never checked. Only had one Saka sauce which was shared luckily by our whole row of two seaters. The staff only checked on us when they took the plates away . Always a really handy location spot for a nice Nandos I've been here almost every year for several years but it's gone down hill.

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Nandos is always great, and this was no exception . Friendly staff and good food.

Service was way too good! Staff are very friendly! Foods are also delicious!

As always at Nando's we are delighted. Note: I had started my fries in the photos. We wanted to enjoy Nando's one last time before returning to France. There were a lot of people (queue at the entrance) we were quickly seated. We forgot our order and made us wait quite a long time but the staff, once informed, reacted within 10 minutes by offering a flat apology and making a small gesture. The dishes were delicious as usual with this chain. A little extra for the French, some staff members speak the language with a charming accent. Thanks again.

Amazing en so yummy food! I really loved the grilled chicken!

The best spicy chicken I have ever tasted!

The New Saka Sauce was deadstock, tooo sweeet!! Although the table was filthy & stained my white jumper with excess sauce, Ainan was a brilliant waitress! With a lovely personality which made my whole experience that bit better considering I did not finish my food!

lovely service managing our big booking!;

Great service. Fast and best chicken

Very accommodating staff, good food served quickly

Lovely team , and Nando’s always on point !!!

Great food, amazing service and the best customer experience you can imagine. Well done

Always the best food and fantastic service at the Kings Cross branch!

Delicious food in a nice and good atmosphere. If you are here you should really eat here a delicious piece of chicken. Come early, it's quite busy.....so very good.

We went to kings cross nandos as a group of colleagues. We had to wait outside for 20 minutes despite the restaurant being half empty. We were eventually seated right at the back of the restaurant, which was ok. The food was ok, nothing to grumble about, typical nandos, however one of our parties meals was brought out 15 minutes after everyone elses! It looked like it had been sat under a hot lamp for a while! Needless to say he wasn’t happy. The ladies toilets were disgusting! Food and dirty toilet roll on the floor, on the toilet seat. Urine all over the floor, not the experience you want mid-meal! Sort it out Nandos!

We went for dinner 7pm ish. We ordered drinks and food by smart phone and the food was served in about 20 minutes, not very hot but tasted good. The chicken was chargrilled and tasty and the green peas were delicious with mint.

Came to try this location on Monday 3/11/2024. We were waiting to be seated with a lengthy line behind us and there were staff waiting around the kitchen area staring at customers arguing about who needs to serve and talk to us while we stood around confused. Nobody came forward for 15-20 minutes and counting which should tell you enough about the bottom tier staff that run this place.

Extremely busy both evenings we ate there. Although very busy and run off their feet all the staff were still smiling, polite, patient and helpful . Food was amazing .

Nice place. Good for family outing

Fantastic service, and good food. I enjoyed olives, chicken, slaw, and fries. The bottomless frozen yogurt is convenient too.

First time visiting King's Cross branch, definitely be my new local!! Staff are friendly and helpful, food as expected.

Gave me food poisoning and now I'm in so much pain

Bring your sleeping bag! Over 30 mins for takeaway!

Great that they have single tables downstairs, good service as well.

discrimination against customers

Had to wait outside about 30 mins even though lots of empty tables. Food was cold when arrived. Not great service.

Horrible experience. Stood outside in the wet and cold waiting for a table. No word as to how long we’d be waiting. Just a ‘kitchen is busy’. After 15 minutes of waiting we were rushed to a table, only to go to order and have nothing available on the website. No halloumi - bad start. No wraps? No perinaise?! Went up to go and order in person but after a long wait behind two others gave up as no sign they were even taking orders. No one around to ask. Music was far too loud, probably to cover up the sound of all the customers complaining. Over all bad experience here. Have gone to a different branch where they have food and we were seated as soon as we turned up!

Very good experience, food was quick, no issues with servcie, restaurant clean and tidy. Good place to meet up for a quick catch up

Self service experience. Not sure if it's always like this but we had a late dinner and arrived about 8:50pm. We were seated at a terrible table that no staff could see us. Half the food was out of stock. So we both ordered chicken wraps on the app. However, got the staff member at counter to change order to a butterfly chicken and chicken quarter when they told me they had some left, which is what we originally wanted. Drinks ordered never came so we went to counter to get them. We had been waiting so long that we seriously thought about trawling food from other uncleared tables. However then the food never arrived, so at 9:55pm we asked where it was to find out nothing was prepared for us! They had forgotten our order. I felt like crying as we were so hungry. The waiting staff were very apologetic. They ended up hashing it up out of take away cartons and it was luke warm, we took our food back to the counter and ate around 10pm. We left the restaurant around 10:25pm and no one acknowledged us. I went to counter to check the amount paid on app was correct but gave up.

Loving compact Nando just across from Kings Cross Railway station.

Fast service and the waiter was really helpful. We ordered half chicken with chips and it was amazing. The taste was delicious since we like spicy foods and the chips were also flavourful. You need to wait a bit if you havent book the table before you come here. But despite of that, I highly recommend this place.

Excellent grilled chicken in King's Cross I went to this restaurant for dinner with my girlfriend during a holiday in London. The venue is located immediately outside King's Cross station, on the opposite side of St. Pancras. The interior is very large and also has a room in the basement. As soon as you enter you have to wait to be shown to your table. After choosing, you can order from your mobile phone, by scanning the QR code on the table, or by going to the cash register. I would have liked to have a "butterfly chicken", grilled chicken breast, but unfortunately it was sold out. I folded on half a chicken with spicy seasoning. The meat was very good and tasty. I accompanied dinner with a bottled beer. The atmosphere is pleasant and the price paid is honest.

The staff that greeted me at the entrance were pleasant, I just didn’t like where I was initially seated as the other guests next to me were slightly disruptive,but the waitress was quick to move me to another table, the food came very very quick, was just the portion was small, especially the chips, Joseph was very friendly and helpful in the recommendation of drinks

Spacious place to sit and have food even though the outside is very busy. Food was a little bland and boring, but this depends upon what sauce you choose. The chicken is tender and there is a self service cold drink and sauce station.

On peut être un peu déstabilisé au début par le fonctionnement du restaurant (on passe la commande sur son smartphone et on paie sur l'appli OU on passe la commande au comptoir si on paie en cash) mais les plats sont servis rapidement (on peut voir les cuisiniers s'affairer derrière) et surtout c'est excellent. L'assaisonnement peri-peri des frites est très bon et la sauce épicée du poulet est délicieuse. Les sides so.t aussi très bons, rien à redire. L'accueil était excellent et le tout très abordable.

I’m not much of a complainer and don’t usually leave reviews however this service was absolutely awful. None of the food was hot but my mums chicken was brought out cold, not even touch warm. When she mentioned this to a member of staff they replied with “okay then” and took the plate away, we then watched her place it on the ready to take table and take it from it again 10 minutes later, didn’t even attempt to heat it up a little. She then placed it heavily back on front of my mum without a word. Very rude. we had a train to the airport to catch so no time to ask somebody else, very disappointing as Nando’s is usually a very accommodating, friendly restaurant everywhere else we’ve been.

They don’t care about delivery, packing order for 10 min

Standard bland food and mediocre service.

Worst nando's branch ever been to. Everything was burned. I found the chickens, especially chicken butterfly to be very dry without any flavour. Couldn't find a spoon to eat my rice.

The food was perfect! All the staff were polite and my food didn't take long to come.

Arrived around 12 noon 14.2.24 before catching our train home & was welcomed by two very polite young ladies. Showed to a table asked if any allergies, whether we had been to a Nando’s before. Told us where drinks were & where we needed to order if not using the scan code. Ordered food order taken by another very pleasant member of staff. Food arrived promptly, hot & well presented. Was asked if everything was ok on a couple of occasions. All staff members we came across were a credit to the Nando brand. We often visit Nandos & I have to say that this was the friendliest one we have been in. Well done team!

The manager is very ignorant to his guests. 17 people waited over 12 mins to be seated, we were not all together. I decided to sit myself as I had a train to catch, I then got lambasted by the scruffy manager who promptly told me that I had no idea on what I was doing. Food was good thou, but the attitude from the staff who just kept ignoring us was terrible, oh ....... but the Just Eat driver, served immediately & 3 staff served him, ridiculous.

Lovely location friendly and welcoming staff, food was amazing such a lovely atmosphere here all staff are on hand to help with any issues could not fault our visit

I use Nandos regularly, the number of chillis on my rewards card will attest to that, but this particular branch is quite comfortably and consistently the worst one I frequent. The service levels from the waiting staff are awful. I've never seen the same team member twice, which tells it's own story. How difficult a concept can it be to bring a diner their glass and starter without having to be reminded, twice, and before they bring the main course?

Went here on a visit from Newcastle. My partner has allergies and having never eaten here before I explained to the person seating us and that I'd need to see the allergens folder. I was told they didn't have one(?) and handed a menu and made to stand in the corner and figure it out ourselves, despite it saying on the menu to let the manager know. Needless to say we walked out in disgust and we won't be back. This is how people get seriously ill or die from this kind of complacency

A disgrace for the entire franchise. Don't order from this restaurant unless you want overcooked food or absurdly dry food because they conveniently forget to give you the sauce :)

Disappointed, staff seemingly uninterested and not motivated. Bun was dry on my burger, chicken dryish as well. No drinks until I asked for them (as food had arrived) and was told they hadn't been forthcoming as they didn't have my Peach Tea. Surprised as Nando's is normally a pretty safe bet.

Came in in a group of 7. Made a big order. All of the mains arrived apart from 2. We asked one of the waitress for the missing dishes, she checked in with the kitchen and said they're out in 5min. After 5min one of the mains arrived but not the second one. Had to ask the waitress AGAIN about the second dish. She had to check our receipt for what was missing (at that point it had been 40min after our order and the dish had obviously been missed from the kitchen) We complained to the waitress who didn't speak English well and for that reason asked for the manager. The manager (Joseph) came to the table just after the missing dish arrived (50min after the order) with an intimidating attitude. After complaining and asking for compensation he kept asking aggressively ''But you have the dish now. Are you satisfied with it?'' ''You can't have compensation unless you aren't satisfied with the food. Are you satisfied with the food?'' all while im explaining it's the SERVICE I'm not satisfied with. After insisting he offered two options: a free dessert or a voucher for the cost of the mean. I opted for the voucher and he asked for my email saying it will be sent there. Before leaving i asked again about the voucher saying i wanna make sure it's in my inbox before i leave. He said it's gonna take 24-48 hours because he needs to call central and get it through them. So i said ''Basically i just have to trust you that you're gonna send it?'' he said 'Yes don't worry i always keep my promises'' Its been more that 48hours and I haven't received anything so i guess he lied. Shameful behaviour from a manager.

Es un rico restaurante. Creo que valdría la pena que expliquen la dinámica para nuevos clientes. Estuvimos sentados esperando al mesero y más bien debes pedir en caja. El pollo súper bien, la ensalada súper bien y las bebidas son de refill. Recomendado 10/10

I’ve waited more than 30mins for take away. Not the level of services I was expecting from Nando’s.

I went to London for a week end and I ate at Nando’s near baker street It was perfect the food, the service. But then I wanted to eat on last time at Nandos so I went to this one next to the train station the service was horrible we told them that we had only 40 minute ahead of us they told us we can’t order if we don’t have a table BUT the woman in charge of giving us a table took ALL here time there was many table free but apparently she couldn’t find one and we’re not allowed to choose our self. If came back to the man in charge of the order to ask him if we could take a table that was free he ignored me. I went out because of their rude behavior they have zero education

We placed a click and collect order during our lunch hour at work and although it said 20 minutes it was ready as we arrived early. We were served by Joseph who was incredibly polite and nice! Food was excellent, as expected from Nandos.

Sono stato in questo ristorante per cena con la mia ragazza in occasione di una vacanza a Londra. Il locale si trova subito fuori dalla stazione di King's Cross, dalla parte opposta rispetto a St. Pancras. L'interno è molto ampio e dispone anche di una sala al piano interrato. Appena si entra bisogna aspettare di essere accompagnati al tavolo. Dopo aver scelto si può ordinare dal cellulare, inquadrando il QR code del tavolo, oppure andando in cassa. Avrei voluto prendere un "butterfly chicken", petto di pollo alla piastra, ma purtroppo era terminato. Ho ripiegato su mezzo pollo con condimento piccante. La carne era molto buona e saporita. Ho accompagnato la cena con una birra in bottiglia. L'atmosfera è gradevole e il prezzo pagato è onesto.

The lady who sat us at the table was really nice, we had been many times before so used to the QR codes and allergen speech. But she sat us down on a table which had been poorly wiped, the cleaning spray was still drying and crumbs was still on the table from the people previous. I work in hospitality myself I understand the demand of turn overs with seating customers but this nandos was not busy at the time we arrived, downstairs was closed, a lot of tables empty and staff standing around. We sat and ordered, we waited just over an hour for two meals and a starter to come and was warned the plates were hot but our food was cold. So I’m assuming our food had been sitting under a lamp for a while. The mac and cheese was amazing the first time I tried it in soho, but here it was cold and rubbery. The bread on my sun set burger was stale. And we ordered a dare to share and never retrieved it. We asked the woman who sat our food down but she said we never ordered it, I showed her my email confirmation and she said she’ll get her manager. 15/20 minutes later still no show. And once again to my eyes it wasn’t that busy. She did pass our table numerous times and avoided eye contact. We ordered a new cocktail and it came with no garnish, and it wasn’t frozen if anything it was a melted smoothie as if it had been scraped out the bottom of a blender. It was slammed on our table and the staff member scurried away, no checking of ID’s which is worrying due to licensing. Considering I had just turned 19 this was quite funny. Regarding the missing items we neatened up our table and left, didn’t want to cause a fuss and waste time for our evening but I don’t think I’ll be revisiting this one again. The one in Kentish Town is much better. I went to the toilet and a lock was broken on one of the doors and the toilet roll dispenser was dodgy. On the way to the toilets as-well I saw a member of staff perhaps on their break eating their food and laying down on the sofa as if it was a hotel with his feet up where people sit and eat their food. Was put of by this. Not sure what happens after hours but during the shift I don’t think this is of nandos standard which feels like a fast food chicken shop to me now then a nice restaurant.

Ordered a chicken a leafy green salad. order came out with spiced grains instead. Asked about the leafy salad and they pointed out that my receipt showed grains due to teller error. Asked for the salad i orded. They said no. Enjoy 1 star review due to poor service from your food deliverer.

For a dando I was a little disappointed with staff who came across as grumpy and maybe rude!

Muy buen lugar para disfrutar de la cocina portuguesa si tienes que pasar por la estación de Kings Cross. Se trata de un autoservicio donde puedes probar el pollo piri piri. Obviamente no es como comerlo en Madeira o el Algarve, pero esta muy bien, y el precio no es elevado. Las bebidas se pueden rellenar tantas veces como quieras, pero cuidado con el picante.

Good food, was surprised by Grilled Mushroom & Halloumi Pitta - tastes really good.

If I could rate lower I would have The food arrived after a long time waiting and two of the meals had to be sent back as cold and if we had eaten it we would have been very ill which is not what we wanted After wards when we were unable to finish the meal as it didn't seem to be right I spoke to the manager about my concerns and I felt that he was not taking my concerns in a professional manner When we got back to our hotel all three of us were ill with unset tummies for the rest of the night

Come sempre Nando's si conferma un'ottima scelta per mangiare del buon pollo, ottimi i nuovi mc and cheese di contorno, peccato che la sera che sono andata in questo locale molti piatti fossero finiti e quindi la scelta non fosse proprio ampia però tutto molto buono, bevande a refill e personale gentile, rapporto qualità prezzo buono. Da provare assolutamente il pane all'aglio! Consigliato se vi piace il pollo e le salse piccanti!

Never queued for a Nandos before. Nearly an hour! It was a bit of ' any port in a storm'. Nevertheless the food was good. The staff were VERY busy.

Nandos always consistent nationwide

Essen sehr lecker, die Portionen jedoch nur ziemlich sparsam… die Bedienung sehr hilfsbereit und freundlich! Wir kamen zuerst mit dem Online-Menü nicht ganz zurecht, aber haben schnell Hilfe bekommen. Preise etwas erhöht für die Menge.. All in All 4/5 Sternen

All good except the layout of the beer menu. paid for a bottle of lager when I could have got a pint!

Dopo tre viaggi a Londra era arrivato, decisamente, il momento di provare il pollo da Nando's. Che dire? Davvero ottimo! Lo abbiamo accompagnato con purè di patate, pane all'aglio e piselli. Peccato per questi ultimi. Non so che tipo di aroma, spezie o chissà cosa...

Got a carry out and served by Maria. Quick, friendly service, food perfectly hot and a friendly staff. No complaints. : )

First time at this particular Nandos, but the staff were friendly, and clearly had a good working relationship with each other as you could hear them laughing and joking with each other whilst still giving great service. This is the kind of atmosphere that makes me want to visit a place again

My visit was for a late dinner, chicken breast, long stemmed broccoli, corn on the cob, gingerella. Everything was clean, Nandos has ordering by online menu, application, at the til, etc. The staff works hard but despite that My meal took longer than those of the tables around me. I assume that the broccoli or corn added significant time. Anyway the food was delicious on arrival 👌

Thoroughly enjoyed my trip to nandos with some colleague. Excellent service especially from Joseph!

you order the food they go to the farm they kill the chicken they cut the meat the drive back to london they start the fire they cook it they cook it on the other side they serve it three days later you eat it

No puedo puntuar la comida, porque después de más de 1h de haber pedido, todavía estoy esperando…

The roll for the burger was humid like from last night, I order grill halloumi cheese it’s was thin and burned not grilled , I was on a hurry for a train to catch so didn’t have time to ask them To do again especially that it’s was busy lunch time . Overall the service was ok especially for a busy lunch .

Nando’s isn’t my favourite but it’s reliable. I had the sunset burger which was very lacking in taste. The loaded fries were much nicer. My friends had the chicken platter meals. We all had a good time but the flavour wasn’t as intense as I would have expected. The service here was great and the staff were friendly and on top of their game.

Qu'est ce que c'est que ce poulet ?! Très bon !

It was my first time in London and at Nando's. Well served and super delicious. All I can say is: If you like chicken/hot&super Hot chicken. You have to go here!🙂🔥🔥🔥

Typical Nandos restaurant. Great chicken as always

Dopo tanti anni siamo tornati a Londra e dovevamo tornare per forza qui per gustarci il fantastico pollo di Nando's. Abbiamo passato una bellissima serata, ottima anche l'idea di pagare direttamente al tavolo tramite l'app. Lo consiglio!

It's Nados. Just dont time it wrong, they can get seriously busy. Take out: order in advance. Seated well check the queue first. Staff are fantastic but rushed of their feet they bearly get time to lusten yo you oe smole at you, seriously running around. It's Nados.

war recht voll, dennoch schneller Service. das hähnchen war allerdings schon kalt

I asked for butter for my corn and was told there was none but asked another girl and she went to the freezer to get me the butter. Only some members of staff go above and beyond whilst others don’t…. I didn’t enjoy my food because this was at the end of my meal

The nicest Nando's I've been in. The food was really good and the staff were lovely.

We went as a large group at lunch time, it was quite quiet and had lots of space. Food was good and the restaurant was clean

Quick service even though place was busy. Food was as expected. Great atmosphere. Can’t fault it to be fair.

Always have a great experience when I come in. Peaches always provides excellent service! Thank you 👍🏻

포르투갈 식보다는 아프리칸에 가깝지만 전 세계인들이 공감할 수 있는 풍미로 음식을 생산해낸다. 혹자는 공장과도 같다고 할 수 있지만 그들의 레거시로 그러한 세간의 평을 부정할 수 있다. 그들은 겸손했고 가격을 양과 맛에 비례하게 하는 성공의 방정식을 그들의 DNA에 내제하고 있었다

This Nando's restaurant is in serious need of a significant makeover. Slightly better than grim is how I would describe it. However its a good thing the food was well prepared and the staff were friendly.

I was really impressed by how friendly, patient and helpful all the staff were here (especially considering how busy it was). Sonia, the manager, in particular was superb. A brilliant experience all round.

익숙한 맛, 비싼 물가로 유명한 런던에서 가성비로 유명한 식당. 닭고기는 부드러웠으며 냄새도 안나고 맛있었다.

Good nandos, the burger was really nice and the chips were cooked right. Service was fairly quick.

10/10 Nando’s and amazing service.

Taken to a table reasonably quickly, and drinks came fairly quickly. The food was good if you like it cold. Flavours ok but cold. We saw a number of plates left for a long time, waiting to be delivered to tables, so presumably we weren't...

Unable to book as you know and were advised of a 25 min wait. Fortunately it was only 10 mins. Easy ordering, Very good service and good food. Would recommend a visit if in the area. One of the better Nando’s.

Just had a great meal, manager was excellent in sorting out a missed meal to make it a family meal together. So a big thank you from us and my daughter enjoyed the spicy rice, a first time for her. 👍

meal was very nice. one of the best branches food wise, service was not great and coke was out of order and when notified staff they did noting so paid for a drink and could not have it.

Nice and fresh chicken everything was good friendly staff would definitely come back again welcoming too