Preston Brook Beefeater in Halton

Brilliant roast dinners 🤌 food was fresh and hot. I asked for a quieter area to sit as I struggle with sensory over-stimulation. They happily accommodated my requests. Turned down the speakers. The food was great value for the price. Will definitely come again. They were great with my service dog and our infant guest. Staff were lovely and hard working. Thank you for accommodating our needs so kindly 🙏 it makes a difference when you don't have to have an awkward conversation and explain why you need these extra considerations 💯

Our first visit. We had the 2 course meal deal £18.99. The garlic flat bread starter was really disappointing, floppy, luke warm and barely cooked. However, the lasagne and steak were very good.

Breakfast here is always busy, strongly advise over weekend to book a table, staff are very pleasant and friendly even though they look rushed off their feet. The food is always hot and well served for the cooked breakfast, the self serve continental has plenty of choice. Karen and the team do a great job in looking after everyone.

The beef eater in runcorn just off the m56 is one of the best pubs I've been in I go there for a pint when I go on a bike ride as the staff go the extra mile for you and the owner is amazing person the food is amazing to it is a very clean and if disabled it is ideal as well as there's no steps I

a lovely experience. Good quality food, reasonable prices and very good staff. We were served by Mia who is a charming young lady, keen to please and knowledgeable about the menu. We would definitely return in the future.

The staff are always helpful and friendly

The staff were very friendly and helpful, the food was just about average. Would I go again, probably not based on the food....

We were served by Pamela who was incredibly lovely, welcoming, and helpful. She was attentive and made our experience extremely positive! The food was good and we had a great time in a nice environment!

Great staff & great food Only sausages undercooked Otherwise A1

Good place to eat excellent service and very nice place

Advertised opening hours are close-22:30 they are incorrect the staff here regularly close way earlier Sunday night (or should I say early evening for most) was 21:00 . In my last three visits I have yet to get past 22:00 This is the 21st century Beefeater you’re stuck in the middle of the dark ages. Your staff’s attitudes are not great either . My advice is go elsewhere peeps this place sucks big time.oh and there should be 0 star rating too , one star is flattering.

Amazing food the steak medium was absolutely delicious. The burger was perfect and we also really enjoyed the starters overall completely impressed with the food and staff Callum and maria were great. Also very clean great decor will definitely come back. Thanks a lot Preston Brook beefeater what an amazing medium rump steak even took a pic.

Lovely friendly place, staff are very professional, it's mobility friendly as well 😀

Meet up with friends for dinner, food good but the service not great. Asked for condiments and server seems very unimpressed, so much so that people commented if looks could kill. Won’t be returning.

Just your usual Beefeater. Prices for drinks are stupid but hey ho.

Enjoyable food. Good price. Really friendly staff. Absolutely did what it should. Happy with everything. Food hot and tasty.

Three of us,had the rump steak,it was excellent, well cooked and tender. Bramley apple pie for dessert,very good. Marked down for atmosphere due to the chairs which were looking torn and tired. Staff as always really good.

the service was shocking the food was poor quality 45 min delay from the starter give it a miss

Bit grubby. No real ales. No fire going on a snowy winters day. Probably ok for breakfast as next door is a Premier Inn. Certainly not a destination pub.

Food absolutely disgusting. Here for my birthday 6th Jan. Had a chicken flatbread. The chicken was a piece of chicken that was cooked from frozen. Wasnt cooked enough. So poor.!!

We went before visiting the lights st Chester Zoo. Booked our table for 5pm, we were seated straight away, and the server was great. The menu was a bit rubbish as a lot wasn't available. It was very empty, so there was no atmosphere other than the football score being shouted out across the bar. Hubby said that the steak was excellent !

Has our family Christmas day dinner here, it was superb food, great service and staff were always on hand, staff had a busy day but delivered an unbelievable service

I went here for christmas day with 3 elderly. We were waiting in a queue for 45 minutes/1 hour, after having a table reserved for 3.30pm. We were then sat at our table and waited another hour for our starter to arrive. Attached is the image of the starter I received. There was no one at the bar numerous times I went up to get drinks, (as no staff going around asking for drinks), and the food was warm/luke warm and clearly a meal from frozen. On Christmas Day, this was an unacceptable amount of time to wait for a table and then food that we had paid for. I did not eat my main course for the turkey was shaped like rectangles like a kids lunch box meal, the veg was dry and the potatoes were frozen preprepared potatoes (aunt bessies vibes). The only positive was the yorkshire pudding, which was home made and delicious, and the only part I ate completely. I would not suggest going here for Christmas day as for £75 a head, this was disgraceful.

Food was limited however very good quality. Christmas eve and service was excellent

I took my family and my client here for Christmas day meal and we paid for a fantastic 3 course meal which it was a soup starter, turkey Christmas dinner, and for dessert a lovely fruit Crumble and custard mmm it was fantastic, as my client was overjoyed as they would have had Christmas dinner on their own. The staff at Preston Brook Beefeater were absolutely amazing and always happy to help, thank you to staff at Preston Brook Beefeater.

Great meal on Xmas day with my 2 daughters food and service was great

staff very friendly, food was very tasty. great value for money

I would like to thank Emma and her team (Lily too) who went above and beyond in looking after us. I could see that the team were up against it and under intense pressure to make everyone's day enjoyable, but their professionalism shone through and we were treated excellently and the food was lovely too. Well done and many thanks

Not a bad all you can eat breakfast for the price

Arrived at 10:30 and asked for a table for two Staff member informed us the breakfast sitting was closed When I queried this because website says open until 11am he then said there were no tables free Saw at least 4 free tables Piss poor attitude and from a manager too Guess they employ anyone these days

Lovely Christmas lunch from the festive menu

Breakfast on Sunday was fantastic. All fresh and cooked to order will defo return.

Always good food and friendly staff

Unfortunately, I had a miserable experience hear, the staff were clearly not focused on there job and were constantly talking to each other. waited 40 min for someone to actually serve my table and was then met with a teenager like bad attitude. the food was below par and quite frankly could have got a ready meal quicker and would taste nicer. I'm confused about the reviews on hear as this was definitely one to miss.... Be warned, this place is crap....

amazing place for breakfast took my little lad and my partner last week and food was top notch

Been here three times. First two no problems. Third time, waited over 45 minutes to be served. Then when the food came the order was wrong. When we mentioned that it wasn't what we ordered, we were met with a comment from the obtuse waitress as she walked off. " I'll take this back if you think this isn't what you ordered!" When confronted about this statement she denied saying it. Stay away!!

Nice relaxed atmosphere, professional staff and food is always quality

The wait was way to long for the food it took over 40 minutes! Will not be coming again

Free mixer with spirts! No they charge you for it and tell you it not available in that branch. Charged extra for wrong drink but did get refunded the difference but never got money back for mixers even though it states FREE on menu. Very poor show!

So went last night for tea 20/11/2024. Young Bar staff miserable and a bit rude. Waited for a very long time for food. New menu was bad nothing of interest on it. Turkey roast was the worst I have ever had. The manager was friendly and gave me a refund. Trust me it not the place to go. The couple next to me left most of there food but did not say anything. If you don't tell them they cant fix it. Wont be going again for a while.

We booked a table for two we waited 16 mins for drinks to arrive and 50 minutes for food by which time we no longer had time for our 2 course festive deal so we just had one course and they basically charged us the same price as if we had enjoyed our 2 x black forest gateau. We will not return everyone around us was unhappy with their wait and service which equals a bad atmosphere we worried we got our meak before tge table who had waited longer we wint return because of this, shame as food nice.

Small portion of chips but tasted fine. The staff were wonderful.

Admittedly they were busy but I ordered a meal from the bar, after it didn’t arrive I asked about it to be told it’ll be around 3 minutes, 10 minutes later still hadn’t arrived so it was off to Burger King

Staff here are great very welcoming, we come for breakfast on a Saturday. The 3 ladies on duty always make us feel welcomed. Food served hot and to order not a typical self serve buffet breakfast. Hats off to all the staff at breakfast. We enjoy coming here.

Excellent good and especially sorry forgot her name the girl and her family who have just moved here from London 💖

Dirty , rude staff , rubbish food.

Great friendly staff, food good, service excellent.

Got to say amazing not bin in like 10 years but decided to go with family we booked for 4 o'clock was top quality got so much for the money great staff I would definitely recommend for people to go 100% we all had starter with mains and pudding with 3 to 4 drinks each at around 30 per person

Gourmet vegan burger was amazing.

Brilliant ribeye cook to perfection

Delicious food. Very clean place. Very helpful and friendly staff.

Stopped of here for lunch before heading to Creamfields. Good food, slow service, and understaffed. Got our drinks order wrong twice. Make sure you enter your car reg, or you'll be fined (apparently, it's a new thing at this Beefeater).

Steak was decent and well cooked. Appreciate not being charged for a glass of soda water as some places do.

Arrived at 6pm. because we had a 5yr old with us who needed to eat & get her home to bed but wanted to be there for her Nana's birthday. Food arrived 7.15pm. Staff fine but service incredibly slow. Food fairly basic. We had steak & chips. Steak OK but have had a lot better. Waited again for desserts. Finally left at 8.30pm. It was a convenient place to bring several families together to eat, but I wouldn't rush to go there again.

Just had a drink but it looked like a nice place. Seemed popular. Like all pub/restaurant chains it does what it does. Not sure how the standard is here though.

Great place to eat, nearly always have meal deals. Nice food and drink. Highly recommend 👌

Enjoyed a lovely meal, transferred from Northwich.Staff very friendly and so helpful Will go again and recommend to others. Lol

Still great - and the coffee is even better than before! On our latest visit, a minor problem was solved ('above & beyond'). Thank you 😊

Great friendly family pub. Great staff. With plenty of parking. It's best to book as it's popular. Premier Inn Hotel attached to pub.

Lovely evening with great food and fantastic service

Starter was truly dreadful, supposed to be loaded potatoe skins, was in fact, a few cold chips with a bit of cheese on top. Sent them back to the kitchen. Mains were much better,mixed grill was really tasty, pie was nice, food was hot and tasty Staff were very pleasant 😊

Dreadful service & no staff. Definitely not for us.

Standard food. Nothing to shout about. Fine after a long journey, but that's about it. Slow service so not great if you have children. Staff were friendly.

I’m not usually one to write negative reviews, but I was really taken aback by such poor customer service at this site. I use Premier Inns and Whitbread restaurants wherever I travel to, and this is the first time I have ever been turned away from a restaurant, well within serving times, because of “staffing”. On this occasion, I had been glamping nearby to this site with friends, and each time we go, we always go to Preston Brook for breakfast. We had tried to book online for breakfast but the website wasn’t taking any bookings from today (Friday) until Monday, so we turned up in person. We arrived at bang on 10.15. The lady serving (blonde hair, wearing her own shirt, not uniform, so I assume a manager or team leader) asked for our hotel booking so she could seat us. I explained we hadn’t booked via the hotel, and she responded that she’d have to turn us away. I asked why, and she said we stop serving at 10.30. I explained it was 10.15 at this point, and she said last sitting is 10.15 - which it was. She then found another excuse and said that the chefs did not have enough food left at this point so couldn’t sit us - I wondered at this point how they’d have fed us when she was prepared to sit us down when she thought we’d come from the hotel as she was happy to sit us as a hotel guest. She then also said that they were not accepting walk-in guests because it’s school holidays and they are low staffed so do not have capacity to serve us. Again, I’m not sure where she’d have magicked staff from for us if we’d been a hotel guest. It was frustrating that there was excuse, upon excuse, which contradicted each other. It felt like they just did not want to permit us entry. Whitbread sites are closing down left, right and centre, and it’s no surprise to see why when they’re turning paying customers away during opening times. If some sites have taken the decision to only serve hotel guests, this needs to be better publicised, with a notification on the website when trying to book a table, and with a note on the door saying walk-in customers are not welcome.

loved this breakfast came from the premier inn for breakfast. Had a wide range of vegetarian options and the ladies that served us where absolutely lovely ! Great service

Enjoyable meal and friendly staff

Great for a hearty feed at respectable prices. I would recommend booking which is easily done online. Plenty of parking, quick service, good menu.

Ordered the food for adults and kids. Website doesn't have kids allergy list altho does have adults different menu, so had to ring and enquiry about allergens. Not only it took a while to get the food, but kids meal was missing one of the sides. Asked about it, was reassured it will be brought in a minute, but never arrived. The meat was spicy, kids meal was smaller than we expected, opping chicked had around 7 tiny chicken pops, mayo and kechup was provided in a tiny very inconvenient packs. This was our first, and, unfortunately, the last visit.

We visited here for food last month while we stayed at the Premier Inn. Service was quick. The staff were absolutely lovely. We arrived 5 minutes before the specials ended but were told it was ok to still order them. Food was ok for what we paid.

Called here for a breakfast from an online booking. Food was great, table was ready, friendly service so what's not to like?

We were a party of family, fathers day get together. We had to ask for someone to take our order. Some Items on the menu not available, some not told until 5 mins after the orders went in. Very slow service, some wrong items brought out. Tables left with dirty crocs on. Service left alot to be desired. On the plus side, the food was lovely as usual. Unfortunately it wasn't enough to merit a return visit. Shame. We liked it in there

Ordered a mixed grill, medium steak. Got medium rare, so iether can't cook or didn't listen. Was listed to come with onion rings came with an onion ring, singular. Ran out of colors, only had one type/,flavour bottled cider, when questioned as to whether they were closing down was told no, it was fathers day weekend snd we are running out of everything, maybe reduce your prices to reflect the ammendments on the menu??? Ironically got charged wrong lymm fir extra onion rings. Poor service too, seeing as there were equal amount of staff to customers at the time, very quiet but still had to go get drinks from the bar as throat was dry waiting for someone to show an interest

Just had a Fathers Day breakfast. The staff do an amazing job!! Very busy, but never too busy to be friendly!! Great start to any day!! Top marks!!

Toasters extremely slow. Severe people congestion in toaster / hot drinks area. Soya milk quarter full carton soya milk curdled / thick probably "off" understaffed and staff arriving for work too late when big ques waiting to get in

Good food, decent pricing, quick service.

Great prices and lovely food. Good selection of alcohol.

Breakfast here is always amazing and very well priced when you compare other local options. Staff are accomodating and extremely friendly.

Really good food. However, staff look like tired and don't try to contact with customers.

Has steadily gone downhill over last 4 weeks , awful see awful food . Never Again !

Very nice food, bed and breakfast in the morning isn't a buffet though, you have to order but you can have what you want in terms of breakfast items, nice though!

Burger was very nice. Deffo go again 👍🏻

Poor service, tepid food with almost transparent bacon and overcooked sausages, self-service section was out of bread.

Really helpful staff and polite food is fairly priced

10:15 and popped in for breakfast, to be told we finished serving breakfast at 10:30. My partner said it's not 10:30 yet only to be told we need the time to move the tables etc etc...... So we left, and will never go back. This is the third time we've attempted to eat here, and the last. Try Perky Grinders round the corner near Aldi. The place was busy when we arrived and the welcome was fantastic.

Excellent place to have a meal, the staff were exceptional, they couldn't do anything more to accommodate us and make our dining experience wonderful, overall, brilliant!!!👍🤓

Really nice beefeater, the staff were really attentive and helpful. Food was quick but delicious. Would recommend and visit again.

Great food and a lovely welcoming atmosphere, A+

Excellent service from all hard working staff. Even with the few staff rushed off their feet I was served and treated very well and my food came out delicious amazing in about 15mins of ordering despite the few staff on duty being flat out. This is one of the few best Beef eater restaurants I been to, and I go to a lot around the country.

Great value for money and great service Mix grill was Fantastic

Lovely meal . Customer service great . Price good

Nice family dining which always welcomes and tries to make it a good experience. Food is standard across beefeater so you always get the same standard.

Place is amazing. Food is really good and the pub is really good looking for its age

Served by Emma, can't fault the service, had a brilliant meal enjoyed by my whole party.

Avoid avoid avoid. Probably the worst Beefeater I’ve been in. Had to wait for just under an hour to place my order. Then steak arrived overcooked, and not very presentable for the price. Also rude staff.

Wouldn't bother going again, the manager is not very nice person, not sure his own staff have any respect or even like him! It wasnt really busy not many people in ther an food was luke warm then got bk think it was warmed up in microwave lol, staff didnt look like they were very happy not surprised tho having to work under horrible manager like him!

Staff were friendly however, the time taken for our food to arrive was poor and then my children's desserts had been forgotten about. Was offered a free drink to compensate for the slow service however, we were placed next to a large party who were quite noisy. At breakfast we were left waiting with other families for far too long before being seated so, overall it was a very dissapointing experience.

Wouldn't like to see it too busy. It looked like they were running on minimal staff. Tables that had been left but still had plates on.

Typical Beefeater. We had the 2 for 12.95 deal. Wish we had had a la carte

Food was fast, service was good and friendly proce was also cheap considering it was 4 of us. £20 2 adults and 2 kids

Mothers day, appalled at wait for food, over 1 hrs, unapolegic staff, food middling at best. Staff need to polite and smile a bit more.