Based on 834 opinions finded in 1 websites
Based on 834 opinions finded in 1 websites
Nº 2164 in 3395 in Cornwall, Isles of Scilly
Opinions
Couldn’t recommend more, rooms were great and staff were both friendly and helpful, especially Kelly. Will definitely use again if staying around Truro.
Oliver Morton . 2024-10-09
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Seems to be a refuge for immigrants now?
Steve jay . 2024-07-12
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Clean tidy Premier Inn, lovely staff behind reception would definitely go back.
A . 2024-06-05
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Hotel great, Beefeater next door not so great 🤔
Simon Toft . 2024-06-03
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Very good staff and a comfortable room with a lovely view.
Chris Pears . 2024-05-23
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Awful - dreadful food and service from bar. Water pressure very low in room. The food was wetter than the shower. Generally very tired.
Kevin Mutch . 2024-03-20
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Cute place, really nice staff but the rooms need a bit of revamp. Some of the lights don’t work and the exhaust in the room is too loud. But otherwise a good stay.
Drushti Sawant . 2024-03-18
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My son competes in a sport which means I spend most of my weekends ferrying him about the country and standing about in draughty sports halls at the crack of dawn - as such I consider myself a connoisseur of Premier Inns. The Truro PI is pretty good. Rooms clean and fresh, none of the issues with mould or damaged surfaces that other guests mentioned, perhaps it has been refurbished. Fold out bed already made up on arrival (sometimes they forget and have to do it after you arrive). They do have the stupid tap in the bathroom that limits the water flow which irritates me. No need to put the key card in a wall socket to get the lights to work. The beefeater next door is fine, nothing fancy but we had a perfectly acceptable dinner and breakfast. Only negative is that it some way out of Truro so pretty much nothing is in walking distance.
Michele Redmond . 2024-03-18
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Best location for my needs to see family. Stayed many times in the past. Staff brilliant from maids and to front of house . Bar staff my my bug bear was the bed. Like sleeping on a hill
Kev Genge . 2024-03-14
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I have stayed here a few times, the staff are always fab. Sadly room I was in wasnt great this time, two of the main lights weren't working so bathroom was dark and the room was dark, no spare rooms to be moved to and no one available to have a look and try to fix. Luckily I was only staying one night this time so wasn't a big problem but I'm not sure the room was properly checked before I checked in which would have potentially avoided the issue.
Louisa Lulek . 2024-03-13
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We had a family room and everything about our visit was good. Clean comfortable room with good en suite. Excellent staff at night duty and morning.
Tony Austinh-Heath . 2024-03-11
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Premier Inn truro hotel was lovely & clean & one very comfy bed
Sharon Jones . 2024-03-07
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Worst Premier inn I have stayed in. Massive car park good, restaurant / bat is good. Accommodation is poorly maintained and run down. I stay in Premier inns a lot, this is by far the worst. Room smelt mouldy, my wife could still smell it when I got home. Wall had flaking paint. Outside the gutter had weeds growing out of them and the sign is faded. I hope this is lined up / undergoing a refurb.
Julian Rickards . 2024-03-05
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Booked in at 20:30 at night then went to work got back at 02:00 and back up for 07:00 so can't really comment on the service as i only saw the receptionist once, and dropped my key off on the way out, the rooms are basic and the only issue I had was with where the plugs were in the room
Jon Aucott . 2024-03-04
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Company put me in there it's nice place
Ian Silver . 2024-03-01
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409 Opinions
Beautiful building. Amanda the barmaid/waitress was very helpful and friendly. My family had the ham egg and chips, which was outstanding. I had fish and chips, the fish was delicious and fresh. The puddings were sinful and beautifully made.
349 Opinions
Went for a coffee and was told could only have take away as it was 15:40 on a Sunday, my wife and I are both disabled and I have an ostomy and asked to use the loo and was told I could only if I buy something, so it cost me 7 quid for two takeaway coffees just to use the loo....thanks national trust